Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
2.0 - 4.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About Zeotap Founded in Berlin in 2014, Zeotap started with a mission to provide high-quality data to marketers. As we evolved, we recognized a greater challenge: helping brands create personalized, multi-channel experiences in a world that demands strict data privacy and compliance. This drive led to the launch of Zeotap’s Customer Data Platform (CDP) in 2020—a powerful, AI-native SaaS suite built on Google Cloud that empowers brands to unlock and activate customer data securely. Today, Zeotap is trusted by some of the world’s most innovative brands, including Virgin Media O2, Amazon, and Audi, to create engaging, data-driven customer experiences that drive better business outcomes across marketing, sales, and service. With an unique background in high-quality data solutions, Zeotap is a leader in the European CDP market, empowering enterprises with a secure, privacy-first solution to harness the full potential of their customer data. Responsibilities: You design and develop self-serve and dashboard products of Zeotap You display end to end ownership for UI features including estimation and coordination with UX, product and backend You are responsible for the Core UI framework - designs, implements and maintains it You stay current with latest tools, technology ideas and methodologies; share knowledge by clearly articulating results and ideas to key decision makers You should mentor junior team members You adhere to Zeotap’s company, privacy and information security policies and procedures. You complete all the awareness trainings assigned on time Requirements: 2-4 years of strong experience in developing web applications BS/MS in Computer Science or equivalent Strong in problem solving, data structures and algorithm design Strong experience in Object Oriented Design, design patterns and developing highly scalable web applications Proficiency and expertise of JavaScript frameworks with practical experience mainly focused on AngularJS 5 / NgRx / React / Redux and Node.js Experience in building component based UI library Knowledge in authorisation mechanism - JWT, OAUTH, GAUTH is a plus Ability to ramp up on backend technologies using Node or Java based stacks Good working knowledge of DB - MySQL or PostgreSQL is a plus Production troubleshooting, debugging experience Ability to deliver code quickly from given scenarios in fast paced startup environment Added advantage- GitHub, Sketch, AWS, Worked with Agile Development Process What do we offer: Competitive compensation and attractive perks Health Insurance coverage Flexible working support, guidance and training provided by a highly experienced team Fast paced work environment Work with very driven entrepreneurs and a network of global senior investors across telco, data, advertising, and technology Zeotap welcomes all – we are equal employment opportunity & affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Interested in joining us? We look forward to hearing from you!
Posted 2 days ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
About The Company Axis My India is India’s foremost Consumer Data Intelligence Company, which in partnership with Google is building a single-stop People Empowerment Platform, the ‘a’ app, that aims to change people’s awareness, accessibility, and utilization of a slew of services. At Axis, we are dedicated to making a tangible impact on the lives of millions. If you're passionate about creating meaningful changes and aren't afraid to get your hands dirty, we want you on our team! For more insights of the company, kindly visit our website https://www.axismyindia.org Role Overview The Senior Analyst will manage, analyze, and interpret data to drive business decisions across multiple projects, including the ‘a’ app and other initiatives. This position requires advanced statistical expertise, proficiency in analytics tools, and the ability to communicate insights effectively to product and research teams. Senior Analyst will be leading the team of 3 to 5 people. Key Responsibilities Conduct relevant statistical tests to validate hypotheses and ensure data-driven outcomes. Design, develop, and deploy advanced statistical and machine learning models to analyze complex datasets, including those from the ‘a’ app and other projects. Perform data fusion activities by leveraging techniques to merge, reconcile, and analyze information from disparate systems and formats. Employing modern weighing and projection methods to answer key business questions and predict future trends. Design and manage interactive dashboards using Power BI for real-time data visualization. Perform Exploratory Data Analysis (EDA) to identify patterns, anomalies, and opportunities. Collaborate with product and research teams by providing feedback based on analytical findings. Analyze survey data to extract actionable insights and trends. Define and create Key Performance Indicators (KPIs) based on APP data. Serve as the gatekeeper for data maps, ensuring data integrity and accessibility for stakeholders. Develop and maintain MIS dashboards Required Skills & Qualifications MSc in Statistics or a related quantitative field. Strong experience in statistical analysis, predictive modelling and data validation. Proficiency in Python and Power BI are necessary with experience of working in libraries used for numerical and text analysis such as Pandas, Numpy, PySpark, NLTK, SpaCy, Scikit-Learn, Genism. Experience of working with both parametric and non-parametric methods. Advanced knowledge of survey analytics and EDA techniques. Excellent communication skills for cross-functional collaboration. Experience with MIS dashboard development and KPI creation. High attention to detail and commitment to data quality. Preferred Experience Experience working with app-based data and multi-project analytics environments. Familiarity with analyzing multiple survey data. Background in creating and managing KPIs aligned with business objectives. Exposure to big data technologies and cloud-based data platforms. Ability to work collaboratively in cross-functional teams involving product, research, and engineering stakeholders. Must have led the data science team in past. Experience of developing algorithms using combination of Data Science and statistics Requirements Technical Skills Data Analysis & Statistical Expertise: Ability to manipulate large datasets, perform data cleaning, and run relevant statistical tests to validate findings and ensure data accuracy Proficiency in Data Visualization Tools: Advanced skills in Power BI to design, develop, and maintain interactive, user-friendly MIS dashboards with features like advanced calculations, parameters, joins, and blending. Advanced Excel Skills: Expertise in Excel formulas, pivot tables, macros, and dashboard creation to complement BI tools and automate reporting tasks. Programming Knowledge: Familiarity with Python for data manipulation, exploratory data analysis (EDA), and predictive modelling enhances analytical capabilities. Data Validation & Quality Assurance: Skill in validating data integrity and consistency to ensure reliable dashboard outputs. Analytical & Business Skills Critical Thinking & Problem Solving: Strong analytical mindset to interpret complex data, identify trends, and provide actionable insights. Business Acumen: Understanding of the business context to translate data insights into relevant recommendations and feedback for product and research teams. Communication & Collaboration Effective Communication: Ability to present complex data insights clearly and succinctly to internal stakeholders, including senior executives, through reports, dashboards and presentations. Stakeholder Management: Experience collaborating with cross-functional teams, gathering requirements, and incorporating feedback to refine dashboards and reports. Coaching & Mentoring: Mentor and guide junior data scientists and analysts, fostering a culture of continuous learning and innovation Benefits Competitive salary and benefits package Opportunity to make significant contributions to a dynamic company Evening snacks are provided by the company to keep you refreshed towards the end of the day Walking distance from Chakala metro station, making commuting easy and convenient. At Axis My India, we value discipline and focus. Our team members wear uniforms, adhere to a no-mobile policy during work hours, and work from our office with alternate Saturdays off. If you thrive in a structured environment and are committed to excellence, we encourage you to apply.
Posted 2 days ago
5.0 - 8.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: ASP.NET Core . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 days ago
8.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Line of Service Advisory Industry/Sector FS X-Sector Specialism Risk Management Level Senior Associate Job Description & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary : We are seeking a professional to join our Cybersecurity and Privacy services team, where you will have the opportunity to help clients implement effective cybersecurity programs that protect against threats, drive transformation, and foster growth. As companies increasingly adopt digital business models, the generation and sharing of data among organizations, partners, and customers multiply. We play a crucial role in ensuring that our clients are protected by developing transformation strategies focused on security, efficiently integrating and managing new or existing technology systems, and enhancing their cybersecurity investments. As an L3 Analyst/SOC Manager, you will be responsible for overseeing regular operations, driving continuous improvement processes, and managing client and vendor interactions. This role involves managing complex incidents escalated from L2 analysts, operating the Security Incident process, and mentoring junior team members to build a cohesive and motivated unit. Responsibilities: Review cybersecurity events analyzed by L2 security analysts, serving as the escalation point for detection, response, and remediation activities. Monitor and guide the team in triaging cybersecurity events, prioritizing, and recommending/performing response measures. Provide technical support for IT teams in response and remediation activities for escalated cybersecurity events/incidents. Follow up on cybersecurity incident tickets until closure. Guide L1 and L2 analysts in analyzing events and response activities. Expedite cyber incident response and remediation activities when delays occur, coordinating with L1 and L2 team members. Review and provide suggestions for information security policies and best practices in client environments. Ensure compliance with SLAs and contractual requirements, maintaining effective communication with stakeholders. Review and share daily, weekly, and monthly dashboard reports with relevant stakeholders. Update and review documents, playbooks, and standard operational procedures. Validate and update client systems and IT infrastructure documentation. Share knowledge on current security threats, attack patterns, and tools with team members. Create and review new use cases based on evolving attack trends. Analyze and interpret Windows, Linux OS, firewall , web proxy, DNS, IDS, and HIPS log events. Develop and maintain threat detection rules, parsers, and use cases. Understand security analytics and flows across SaaS applications and cloud computing tools. Validate use cases through selective testing and logic examination. Maintain continuous improvement processes and build/groom teams over time. Develop thought leadership within the SOC. Mandatory skill sets: Bachelor’s degree ( minimum requirement). 2 -8 years of experience in SOC operations. Experience analyzing malicious traffic and building detections. Experience in application security, network security, and systems security. Knowledge of security testing tools (e.g., BurpSuite , Mimikatz , Cobalt Strike, PowerSploit , Metasploit, Nessus, HP Web Inspect). Proficiency in common programming and scripting languages (Python, PowerShell, Ruby, Perl, Bash, JavaScript, VBScript). Familiarity with cybersecurity frameworks and practices (OWASP, NIST CSF, PCI DSS, NY-DFS). Experience with traditional security operations, event monitoring, and SIEM tools. Knowledge of MITRE or similar frameworks and procedures used by adversaries. Ability to develop and maintain threat detection rules and use cases. Preferred skill sets: Strong communication skills, both written and oral. Experience with SMB and large enterprise clients. Good understanding of ITIL processes (Change Management, Incident Management, Problem Management). Strong expertise in multiple SIEM tools and other SOC environment devices. Knowledge of firewalls, IDS/IPS, AVI, EDR, Proxy, DNS, email, AD, etc. Understanding of raw log formats of various security devices. Foundational knowledge of networking concepts (TCP/IP, LAN/WAN, Internet network topologies). Relevant certifications (CEH, CISA, CISM, etc.). Strong work ethic and time management skills. Coachability and dedication to consistent improvement. Ability to mentor and encourage junior teammates. Knowledge of regex and parser creation. Ability to deploy SIEM solutions in customer environments. Years of experience required : 2 - 12 + years Education qualification: B.Tech Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Technology Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills SoCs Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Azure Data Factory, Communication, Creativity, Cybersecurity, Cybersecurity Framework, Cybersecurity Policy, Cybersecurity Requirements, Cybersecurity Strategy, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Inclusion, Intellectual Curiosity, Learning Agility, Managed Services, Optimism, Privacy Compliance, Regulatory Response, Security Architecture {+ 8 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date
Posted 2 days ago
12.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Principal Product Marketing Specialist will be responsible for driving content marketing strategy, messaging, and communications for an assigned product/service offering to position NTT DATA as a partner of choice and drive growth for the business. The marketer will work with the Offering leaders to develop the Marketing & Communications materials strategy and collaborate with the regional business and marketing teams on marketing campaigns. This is an individual contributor role reporting to the Global Marketing Vice President. What You'll Be Doing Key Responsibilities: Craft business goals aligned marketing plan for the assigned product/service offering Develop messaging and positioning for the product/service offering to drive competitive differentiation Collaborate with offering leaders to create high quality, impactful marketing and communications content including service overview presentations, battlecards, success stories, point of view papers, blogs, newsletters, social promotions, video storyboards, sales enablement and more Simplify the technical positioning of the product/service into key market messages and sales tools prior to the launch of a new product/service. Develop digital content for the global and regional websites aligned to the product/service positioning Work with the regional business leaders to determine the appropriate marketing programs to build the sales pipeline for the assigned service/product Influence the development of marketing programs, initiatives and campaigns to drive awareness, interest and demand for the product. Develop appropriate targeted messages to drive service and solution positioning, increase sales and enhance market share. Monitor and improve marketing's content/asset life cycle. Evaluate and adjust marketing, branding and communications strategies to respond to changing market trends and competitive dynamics. Track and monitor the success of the program on a scorecard or dashboard that reflects the associated metrics. Skills Required Advanced leadership collaboration and engagement skills to effectively interact with senior level stakeholders. Excellent business and commercial acumen. Excellent interpersonal skills to drive collaboration for campaigns, value propositions and marketing messages. Excellent verbal and written communications skills Strategic thinking ability to be able to think longer term impacts of marketing programs. Advanced ability to present information in a clear, concise manner. Effective communicator with strong personal skills with global counterparts Must be organized, enthusiastic, results-oriented, innovative and able to deal with ambiguity and tight deadlines while working effectively in a team environment. Ability to work with and manage many projects within the required deadlines. Strong understanding of digital and key social media platforms – web, email, Twitter, LinkedIn, etc. Strong core consulting skills – i.e. secondary research, presentation, including logical structuring and storytelling, Self-motivated, innovative, and strong team player Academic Qualifications And Professional Experience Post Graduate degree in Marketing, Communications, Advertising preferred Work experience: 12+ years working in a B2B IT services firm Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 2 days ago
0 years
0 Lacs
Haryana, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Principal Product Marketing Specialist – Cloud Services is a highly skilled subject matter expert, responsible for introducing new organizational products or services and/or enhanced products or services to the external marketplace. The Principal Product Marketing Specialist – Cloud Services collaborates with cross functional teams to develop compelling messaging, content, and campaigns that highlights the value of NTT DATA’s cybersecurity portfolio in the market. This role ensures that the sales and GTM functions are informed, trained, and enabled to sell the portfolio. What You'll Be Doing Key Responsibilities: Develops specific marketing plans and activities for the Cloud Services portfolio to establish, enhance or distinguish product placement within the competitive arena. Contributes to the development and execution of a value proposition and messaging strategy for the Cloud Services portfolio. Converts technical positioning into key market messages, positioning collateral, and sales tools. Articulates product propositions to clients and internal stakeholders, such as sales teams. Supports market positioning programs and activities that are product related, thereby clearly positioning the company and the product in the market. Creates client marketing content such as datasheets, case studies, videos, and references. Creates product presentation content that communicates the unique selling points, features, and benefits of the product or solution. Works with internal teams to define and develop the required communication, training, and other collateral that will enable the sales force to sell the portfolio or aspects of it. Defines the content for and ensures the development of client collateral, sales tools, marketing programs, and sales programs. Contributes to the development and provision of collateral and training that will encourage our sales partners to promote and sell our product. Defines and executes local marketing strategies and programs for specific products as aligned to strategy. Influences the development of product go-to-market programs, initiatives, and campaigns to drive awareness, interest, and demand for the product. Tracks and monitors the success of the program on a scorecard or dashboard that reflects the associated metrics. Collaborates to conduct primary market research in the form of competitive, segment, and client behavior. Conducts marketing reviews to investigate the success of marketing initiatives and programs. Knowledge and Attributes: Advanced leadership collaboration and engagement skills to effectively interact with senior level stakeholders. Excellent business and commercial acumen. Excellent interpersonal skills to drive collaboration for campaigns, value propositions, and marketing messages. Excellent marketing writing skills with a creative flair. Strategic thinking ability to be able to think longer term impacts of marketing programs. Ability to implement sustainable and practical solutions in the business. Advanced ability to present information in a clear, concise manner. Excellent analytical ability and problem-solving skills with strong attention to detail. Extended specialist knowledge of product marketing methodologies, best practices and tactics (e.g. integrated marketing campaigns). Extended knowledge and understanding of all relevant industry standards. Excellent written and verbal communications skills. Ability to work with and manage many projects within the required deadlines. Academic Qualifications and Certifications: Bachelor’s degree in business, marketing, communications or relevant field. Required Experience: Extended experience in a product marketing role, preferably in the B2B cloud services sphere. Extended experience in launching new high-tech products and communicating benefits. Experience with partner marketing. Extended experience in a product marketing role preferably in the B2B technology services space, preferably with cybersecurity experience. Extended experience in launching new technology products and services and communicating benefits. Extended demonstrated experience managing complex projects and executing on marketing. Extended experience working with IT services. Extended project management experience. Extended experience in software or technology B2B product marketing. Extended experience launching new technology products or solutions. Extended experience in conducting market analysis, developing market messaging, and communicating benefits. Knowledge and application: Applies broad expertise and knowledge in highly specialized fields or several related disciplines. Leads and contributes to development of company objectives and principles to achieve goals in creative and effective ways. Recognized internally as a subject matter expert with the ability to work on significant and unique issues where analysis requires an evaluation of intangibles. Focuses on providing thought leadership and works on projects, that require an understanding of the wider business. Engages in conceptual thinking and analysis of intangibles to understand complex issues and implications to devise solutions with longer -term impacts. Able to advise on and convey advanced information and persuade several diverse stakeholders/audiences. Able to creates formal networks involving coordination among groups. Translates functional vision into concrete plans while guiding their execution. Exercises independent judgment in methods, techniques, and evaluation criteria for obtaining results. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 2 days ago
12.0 years
0 Lacs
Delhi Cantonment, Delhi, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Principal Product Marketing Specialist will be responsible for driving content marketing strategy, messaging, and communications for an assigned product/service offering to position NTT DATA as a partner of choice and drive growth for the business. The marketer will work with the Offering leaders to develop the Marketing & Communications materials strategy and collaborate with the regional business and marketing teams on marketing campaigns. This is an individual contributor role reporting to the Global Marketing Vice President. What You'll Be Doing Key Responsibilities: Craft business goals aligned marketing plan for the assigned product/service offering Develop messaging and positioning for the product/service offering to drive competitive differentiation Collaborate with offering leaders to create high quality, impactful marketing and communications content including service overview presentations, battlecards, success stories, point of view papers, blogs, newsletters, social promotions, video storyboards, sales enablement and more Simplify the technical positioning of the product/service into key market messages and sales tools prior to the launch of a new product/service. Develop digital content for the global and regional websites aligned to the product/service positioning Work with the regional business leaders to determine the appropriate marketing programs to build the sales pipeline for the assigned service/product Influence the development of marketing programs, initiatives and campaigns to drive awareness, interest and demand for the product. Develop appropriate targeted messages to drive service and solution positioning, increase sales and enhance market share. Monitor and improve marketing's content/asset life cycle. Evaluate and adjust marketing, branding and communications strategies to respond to changing market trends and competitive dynamics. Track and monitor the success of the program on a scorecard or dashboard that reflects the associated metrics. Skills Required Advanced leadership collaboration and engagement skills to effectively interact with senior level stakeholders. Excellent business and commercial acumen. Excellent interpersonal skills to drive collaboration for campaigns, value propositions and marketing messages. Excellent verbal and written communications skills Strategic thinking ability to be able to think longer term impacts of marketing programs. Advanced ability to present information in a clear, concise manner. Effective communicator with strong personal skills with global counterparts Must be organized, enthusiastic, results-oriented, innovative and able to deal with ambiguity and tight deadlines while working effectively in a team environment. Ability to work with and manage many projects within the required deadlines. Strong understanding of digital and key social media platforms – web, email, Twitter, LinkedIn, etc. Strong core consulting skills – i.e. secondary research, presentation, including logical structuring and storytelling, Self-motivated, innovative, and strong team player Academic Qualifications And Professional Experience Post Graduate degree in Marketing, Communications, Advertising preferred Work experience: 12+ years working in a B2B IT services firm Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 2 days ago
0 years
0 Lacs
Greater Kolkata Area
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Principal Product Marketing Specialist – Managed Network Services Marketing is a highly skilled and advanced subject matter expert, responsible for introducing new organizational products or services and/or enhanced products or services to the external marketplace. The Senior Principal Product Marketing Specialist collaborates with cross functional teams to develop compelling messaging, content, and campaigns that highlight the value of NTT DATA’s Managed Network Services portfolio in the market. This role also ensures that the sales and GTM functions are informed, trained, and enabled to sell the portfolio. What You'll Be Doing Key Responsibilities: Develops specific marketing plans and activities for NTT DATA’s Managed Network Services portfolio to establish, enhance, or distinguish product placement within the competitive arena. Collaborates to develop thought leadership content and whitepapers that support the positioning of the Managed Network Services portfolio. Contributes to the development and execution of a value proposition and messaging strategy for the Managed Network Services portfolio. Converts the technical positioning of the product into key market messages, positioning collateral, and sales tools prior to the launch of a new product. Creates connections between the Managed Network Services portfolio value proposition and other aspects of NTT DATA’s portfolio, actively participating in and driving cross-portfolio coherence across marketing campaigns and content. Articulates Managed Network Services portfolio propositions to clients and internal stakeholders, such as sales and consulting teams. Analyzes the competitive landscape to identify the competitive differentiation of the company’s portfolio compared to competitor products. Drives market positioning programs and activities related to the Managed Network Services portfolio, thereby clearly positioning the company. Creates client marketing content such as datasheets, case studies, videos, references. Creates product presentation content that communicates the unique selling points, features, and benefits of the portfolio and associated offerings. Works with internal teams to define and develop the required communication, training, and other collateral that will enable sales teams to sell a particular product. Defines the content for and ensures the development of client collateral, sales tools, marketing programs, and sales programs. Influences the development of portfolio go-to-market programs, initiatives, and campaigns to drive awareness, interest and demand for NTT DATA’s Managed Network Services portfolio. Tracks and monitors the success of the Managed Network Services portfolio marketing program on a scorecard or dashboard that reflects the associated metrics. Conducts competitive reviews for new initiatives and existing enhancements and monitors relevance in the context of changing market conditions and client dynamics. Knowledge and Attributes: Advanced leadership collaboration and engagement skills to effectively interact with senior level stakeholders. Excellent business and commercial acumen. Excellent interpersonal skills to drive collaboration for campaigns, value propositions and marketing messages. Excellent coaching and mentoring skills. Excellent marketing writing skills with a creative flair. Strategic thinking ability to be able to think longer term impacts of marketing programs. Ability to implement sustainable and practical solutions in the business. Advanced ability to present information in a clear, concise manner. Expert analytical ability with strong attention to detail. Significant specialist knowledge of product marketing methodologies, best practices and tactics (e.g. integrated marketing campaigns). Significant knowledge and understanding of all relevant industry standards. Excellent written and verbal communications skills Ability to work with and manage many projects within the required deadlines. Significant knowledge and understanding of web analytics data (Google Analytics, WebTrends). Academic Qualifications and Certifications: Bachelor’s degree or equivalent in Business, Marketing, Communication or relevant field Knowledge and Attributes: Advanced leadership collaboration and engagement skills to effectively interact with senior level stakeholders. Excellent business and commercial acumen. Excellent interpersonal skills to drive collaboration for campaigns, value propositions, and marketing messages. Excellent coaching and mentoring skills. Excellent marketing writing skills with a creative flair. Strategic thinking ability to be able to think longer term impacts of marketing programs. Ability to implement sustainable and practical solutions in the business. Advanced ability to present information in a clear and concise manner. Expert analytical ability with strong attention to detail. Significant specialist knowledge of product marketing methodologies, best practices, and tactics (e.g. integrated marketing campaigns). Significant knowledge and understanding of all relevant industry standards. Excellent written and verbal communications skills. Ability to work with and manage many projects within the required deadlines. Significant knowledge and understanding of web analytics data. Academic Qualifications and Certifications: Bachelor’s degree or equivalent in Business, Marketing, Communication or relevant field. Required Experience: Significant experience in a product marketing role, preferably in the B2B technology services sphere with understanding of the networking space. Significant experience in launching new high-tech products and communicating benefits. Significant demonstrated experience managing complex projects and executing on marketing programs. Significant project management experience. Significant experience in software or technology B2B product marketing. Significant experience launching new technology products or solutions. Significant experience in conducting market analysis, developing market messaging, and communicating benefits Additional Career-Level Description: Knowledge and application: Applies extensive knowledge of theories, practices, and design matters within and across functional areas. Leads the application of existing principles and guides the development of new ideas. Problem solving: Works on issues that impact future success or addresses future concepts and products where solutions are devised based on limited information and require judgment. Interaction: Creates formal networks with key decision makers and is widely recognized as expert and thought leader by both internal and external communities. Manages issues across significantly divergent audiences, reconciling multiple stakeholder views to resolve issues that have longer-term impacts. Impact: Translates organizational vision into functional plans, exercising wide latitude in determining objectives and approaches to critical assignments. Drives demonstrable results related to the medium- to long-term goals of multiple functional areas. Accountability: Accountable for results which may impact the entire function. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 2 days ago
0 years
0 Lacs
Greater Kolkata Area
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Principal Product Marketing Specialist - Cybersecurity is a highly skilled subject matter expert, responsible for introducing new organizational products or services and/or enhanced products or services to the external marketplace. The Principal Product Marketing Specialist – Cybersecurity collaborates with cross functional teams to develop compelling messaging, content, and campaigns that highlights the value of NTT DATA’s cybersecurity portfolio in the market. This role ensures that the sales and GTM functions are informed, trained, and enabled to sell the portfolio. What You'll Be Doing Key Responsibilities: Develops specific marketing plans and activities for the Cybersecurity Services portfolio to establish, enhance or distinguish product placement within the competitive arena. Contributes to the development and execution of a value proposition and messaging strategy for the Cybersecurity Services portfolio. Converts technical positioning into key market messages, positioning collateral, and sales tools. Articulates product propositions to clients and internal stakeholders, such as sales teams. Supports market positioning programs and activities that are product related, thereby clearly positioning the company and the product in the market. Creates client marketing content such as datasheets, case studies, videos, and references. Creates product presentation content that communicates the unique selling points, features, and benefits of the product or solution. Works with internal teams to define and develop the required communication, training, and other collateral that will enable the sales force to sell the portfolio or aspects of it. Defines the content for and ensures the development of client collateral, sales tools, marketing programs, and sales programs. Contributes to the development and provision of collateral and training that will encourage our sales partners to promote and sell our product. Defines and executes local marketing strategies and programs for specific products as aligned to strategy. Influences the development of product go-to-market programs, initiatives, and campaigns to drive awareness, interest, and demand for the product. Tracks and monitors the success of the program on a scorecard or dashboard that reflects the associated metrics. Collaborates to conduct primary market research in the form of competitive, segment, and client behavior. Conducts marketing reviews to investigate the success of marketing initiatives and programs. Knowledge and Attributes: Advanced leadership collaboration and engagement skills to effectively interact with senior level stakeholders. Excellent business and commercial acumen. Excellent interpersonal skills to drive collaboration for campaigns, value propositions, and marketing messages. Excellent marketing writing skills with a creative flair. Strategic thinking ability to be able to think longer term impacts of marketing programs. Ability to implement sustainable and practical solutions in the business. Advanced ability to present information in a clear, concise manner. Excellent analytical ability and problem-solving skills with strong attention to detail. Extended specialist knowledge of product marketing methodologies, best practices and tactics (e.g. integrated marketing campaigns). Extended knowledge and understanding of all relevant industry standards. Excellent written and verbal communications skills. Ability to work with and manage many projects within the required deadlines. Academic Qualifications and Certifications: Bachelor’s degree in business, marketing, communications or relevant field. Required Experience: Extended experience in a product marketing role preferably in the B2B technology services space, preferably with cybersecurity experience. Extended experience in launching new technology products and services and communicating benefits. Extended demonstrated experience managing complex projects and executing on marketing. Extended experience working with IT services. Extended project management experience. Extended experience in software or technology B2B product marketing. Extended experience launching new technology products or solutions. Extended experience in conducting market analysis, developing market messaging, and communicating benefits. Knowledge and application: Applies broad expertise and knowledge in highly specialized fields or several related disciplines. Leads and contributes to development of company objectives and principles to achieve goals in creative and effective ways. Recognized internally as a subject matter expert with the ability to work on significant and unique issues where analysis requires an evaluation of intangibles. Focuses on providing thought leadership and works on projects, that require an understanding of the wider business. Engages in conceptual thinking and analysis of intangibles to understand complex issues and implications to devise solutions with longer -term impacts. Able to advise on and convey advanced information and persuade several diverse stakeholders/audiences. Able to creates formal networks involving coordination among groups. Translates functional vision into concrete plans while guiding their execution. Exercises independent judgment in methods, techniques, and evaluation criteria for obtaining results. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 2 days ago
0 years
0 Lacs
Greater Kolkata Area
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Principal Product Marketing Specialist – Cloud Services is a highly skilled subject matter expert, responsible for introducing new organizational products or services and/or enhanced products or services to the external marketplace. The Principal Product Marketing Specialist – Cloud Services collaborates with cross functional teams to develop compelling messaging, content, and campaigns that highlights the value of NTT DATA’s cybersecurity portfolio in the market. This role ensures that the sales and GTM functions are informed, trained, and enabled to sell the portfolio. What You'll Be Doing Key Responsibilities: Develops specific marketing plans and activities for the Cloud Services portfolio to establish, enhance or distinguish product placement within the competitive arena. Contributes to the development and execution of a value proposition and messaging strategy for the Cloud Services portfolio. Converts technical positioning into key market messages, positioning collateral, and sales tools. Articulates product propositions to clients and internal stakeholders, such as sales teams. Supports market positioning programs and activities that are product related, thereby clearly positioning the company and the product in the market. Creates client marketing content such as datasheets, case studies, videos, and references. Creates product presentation content that communicates the unique selling points, features, and benefits of the product or solution. Works with internal teams to define and develop the required communication, training, and other collateral that will enable the sales force to sell the portfolio or aspects of it. Defines the content for and ensures the development of client collateral, sales tools, marketing programs, and sales programs. Contributes to the development and provision of collateral and training that will encourage our sales partners to promote and sell our product. Defines and executes local marketing strategies and programs for specific products as aligned to strategy. Influences the development of product go-to-market programs, initiatives, and campaigns to drive awareness, interest, and demand for the product. Tracks and monitors the success of the program on a scorecard or dashboard that reflects the associated metrics. Collaborates to conduct primary market research in the form of competitive, segment, and client behavior. Conducts marketing reviews to investigate the success of marketing initiatives and programs. Knowledge and Attributes: Advanced leadership collaboration and engagement skills to effectively interact with senior level stakeholders. Excellent business and commercial acumen. Excellent interpersonal skills to drive collaboration for campaigns, value propositions, and marketing messages. Excellent marketing writing skills with a creative flair. Strategic thinking ability to be able to think longer term impacts of marketing programs. Ability to implement sustainable and practical solutions in the business. Advanced ability to present information in a clear, concise manner. Excellent analytical ability and problem-solving skills with strong attention to detail. Extended specialist knowledge of product marketing methodologies, best practices and tactics (e.g. integrated marketing campaigns). Extended knowledge and understanding of all relevant industry standards. Excellent written and verbal communications skills. Ability to work with and manage many projects within the required deadlines. Academic Qualifications and Certifications: Bachelor’s degree in business, marketing, communications or relevant field. Required Experience: Extended experience in a product marketing role, preferably in the B2B cloud services sphere. Extended experience in launching new high-tech products and communicating benefits. Experience with partner marketing. Extended experience in a product marketing role preferably in the B2B technology services space, preferably with cybersecurity experience. Extended experience in launching new technology products and services and communicating benefits. Extended demonstrated experience managing complex projects and executing on marketing. Extended experience working with IT services. Extended project management experience. Extended experience in software or technology B2B product marketing. Extended experience launching new technology products or solutions. Extended experience in conducting market analysis, developing market messaging, and communicating benefits. Knowledge and application: Applies broad expertise and knowledge in highly specialized fields or several related disciplines. Leads and contributes to development of company objectives and principles to achieve goals in creative and effective ways. Recognized internally as a subject matter expert with the ability to work on significant and unique issues where analysis requires an evaluation of intangibles. Focuses on providing thought leadership and works on projects, that require an understanding of the wider business. Engages in conceptual thinking and analysis of intangibles to understand complex issues and implications to devise solutions with longer -term impacts. Able to advise on and convey advanced information and persuade several diverse stakeholders/audiences. Able to creates formal networks involving coordination among groups. Translates functional vision into concrete plans while guiding their execution. Exercises independent judgment in methods, techniques, and evaluation criteria for obtaining results. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 2 days ago
2.0 - 4.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Essential Duties & Responsibilities Advance proficiency in MS Excel, Power BI is a must Should hold thorough knowledge of Tables, Relationships, Measures, DAX Coding, Hierarchy, Queries, Reports, Modules & Advanced Macros Developing and designing the database/dashboard architecture per the given instruction and modifying them to accommodate the business requirements Demonstrate strong analytical skills, Consolidation and integration of data from multiple source in to single reporting environment Should have strong hold on People Management and Stakeholder management, communicate with them to ensure compliance with company standards Understanding the requirements of the stakeholders and identifying ways to develop and deliver the required elements Complex problem solving, critical thinking & decision making is essential Performs any other related duties as required or assigned Ability to work alone with Team with minimum supervision, occasionally under time pressure and on several tasks at the same time Ability to effectively communicate orally and in writing with co-workers, management teams, other Departments, vendors, and outside agencies, including being sensitive to professional ethics Minimum Work Experience 2-4 Years experience in MIS Reporting for Back Office Process, preferably in contact centers with at least 200 employees Skills Requirements Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail Solid critical and organized thinking/explanations, problem solving, and interpersonal skills Must demonstrate sound arithmetic and analytical problems Ability to scrub, dissect and shape data, create customized reports Demonstrates ability to give and receive feedback with peers and business partners Ability to work independently with minimal supervision Excellent verbal, written and comprehension skills Good Knowledge of applications used for MIS Reporting MS Excel, Power BI and SSMS
Posted 2 days ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. The Director, Strategy & Planning (Technology Solutions) is a critical role responsible for providing data-based strategic direction to business leaders, as well as shaping and driving the development, communication, and implementation of high-impact initiatives to drive business growth and profitability. This individual will work closely with senior leadership within Technology Solutions to translate long-term business objectives into actionable strategies. This role is critical in bridging strategy with execution, and to translate objectives into actionable, data-driven plans that generate sustainable growth. Working closely with senior executives and department heads, the Director will drive cross-functional alignment, spearhead complex transformation programs, and ensure that strategic decisions are implemented with rigour and agility. In particular, the candidate will drive data-driven analysis, create compelling and concise narratives for presentation to senior executives, and work with stakeholders across the organization to ensure execution excellence. The candidate will combine business acumen with AI capabilities to enhance planning, forecasting and decision-making. The ideal candidate will have a strong consulting background, with a proven ability to manage large-scale strategic initiatives, deliver results under tight deadlines, and influence stakeholders across all levels of the organization, while leveraging deep AI expertise to enhance strategic planning. Key Responsibilities: Strategy Development: Partners with executive leadership to co-create the organization growth strategy, utilizing data-driven analysis to identify opportunities for market expansion, competitive positioning, and profitability. Advises business leaders by providing data-based strategic direction to identify and address business issues and opportunities. Execution Excellence: Translates strategic objectives into clear execution roadmaps, ensuring initiatives are implemented effectively across the organization, with a focus on delivering measurable impact. Manages and oversees the implementation of strategy, working with internal stakeholders to maximize achievement of overall strategic objectives. Presentation and Communication: Delivers compelling presentations to senior leadership and stakeholders, synthesizing complex information into clear, concise narratives that drive decision-making. Communicate effectively across all levels of the organization, ensuring alignment and buy-in for strategic priorities. Data-Driven Decision Making: Implements robust performance tracking mechanisms, leveraging analytics and KPIs to provide real-time insights, course-correct as needed, and ensure successful execution of key initiatives. AI expertise: Implements AI-enabled capabilities to enhance predictive analytics, market intelligence and AI-based scenario modeling to advise executives, identify high-impact use cases and translate insights into actionable initiatives Makes recommendations on the development of a strategic dashboard which indicates the key success measures that will be used to determine the achievement of strategic objectives. Develops and maintains influential relationships in order to ensure the successful delivery and achievement of strategic objectives against the plan and critical success measures. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Business Administration, Economics, Finance, or related field preferred. Required Experience: 5+ years of experience in strategy consulting (preferably from McKinsey, BCG, Bain, or equivalent), with a strong track record of leading high-impact projects and delivering strategic business transformations. Demonstrated experience or substantial exposure to the technology and IT services industry, with a solid understanding of industry trends and innovations Significant experience in strategic planning and analysis, marketing/market research, competitive intelligence, and corporate business development. Significant experience gained within a similar leadership capacity preferably within a similar global organization. Knowledge and application: Communication: Excellent presentation and communication skills, with the ability to distill complex concepts into clear, actionable insights. Exceptional leadership and communication skills, with experience influencing senior executives and managing cross-functional teams in dynamic, fast-paced environments. Problem solving/analysis Strong analytical mindset, with the ability to synthesize complex data and market trends into actionable insights that drive decision-making. Strong understanding of business, sharp commercial acumen, and excellent commercial analysis skills Interaction: Interacts with senior management, executives, and/or major customers which frequently involves negotiating matters of significance to the organization. Reconciles multiple stakeholder views to drive business results. Impact: Works with senior management to establish strategic plans and translates business segment strategy into functional plans and guides execution. Accountability: Accountable for results which impact function or multiple departments including budgets. Workplace type: About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 2 days ago
12.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Principal Product Marketing Specialist will be responsible for driving content marketing strategy, messaging, and communications for an assigned product/service offering to position NTT DATA as a partner of choice and drive growth for the business. The marketer will work with the Offering leaders to develop the Marketing & Communications materials strategy and collaborate with the regional business and marketing teams on marketing campaigns. This is an individual contributor role reporting to the Global Marketing Vice President. What You'll Be Doing Key Responsibilities: Craft business goals aligned marketing plan for the assigned product/service offering Develop messaging and positioning for the product/service offering to drive competitive differentiation Collaborate with offering leaders to create high quality, impactful marketing and communications content including service overview presentations, battlecards, success stories, point of view papers, blogs, newsletters, social promotions, video storyboards, sales enablement and more Simplify the technical positioning of the product/service into key market messages and sales tools prior to the launch of a new product/service. Develop digital content for the global and regional websites aligned to the product/service positioning Work with the regional business leaders to determine the appropriate marketing programs to build the sales pipeline for the assigned service/product Influence the development of marketing programs, initiatives and campaigns to drive awareness, interest and demand for the product. Develop appropriate targeted messages to drive service and solution positioning, increase sales and enhance market share. Monitor and improve marketing's content/asset life cycle. Evaluate and adjust marketing, branding and communications strategies to respond to changing market trends and competitive dynamics. Track and monitor the success of the program on a scorecard or dashboard that reflects the associated metrics. Skills Required Advanced leadership collaboration and engagement skills to effectively interact with senior level stakeholders. Excellent business and commercial acumen. Excellent interpersonal skills to drive collaboration for campaigns, value propositions and marketing messages. Excellent verbal and written communications skills Strategic thinking ability to be able to think longer term impacts of marketing programs. Advanced ability to present information in a clear, concise manner. Effective communicator with strong personal skills with global counterparts Must be organized, enthusiastic, results-oriented, innovative and able to deal with ambiguity and tight deadlines while working effectively in a team environment. Ability to work with and manage many projects within the required deadlines. Strong understanding of digital and key social media platforms – web, email, Twitter, LinkedIn, etc. Strong core consulting skills – i.e. secondary research, presentation, including logical structuring and storytelling, Self-motivated, innovative, and strong team player Academic Qualifications And Professional Experience Post Graduate degree in Marketing, Communications, Advertising preferred Work experience: 12+ years working in a B2B IT services firm Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 3 days ago
155.0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
Position Title Project Lead, Global Travel & Expense Function/Group Global Shared Services (GSS) Location Mumbai Shift Timing 1.30 pm to 10.30 pm Role Reports to Travel & Expense Manager Remote/Hybrid/in-Office Hybrid About General Mills We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.com General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. Job Overview The Global Travel and Expense Team is part of our Global Shared Service Organization, which provides global business and employees services to employees. We give General Mills a competitive advantage by providing world class travel, expense, and credit card service and technology solutions that allow our employees to focus on their core jobs driving to our company purpose of “We Make Food the World Loves.” We are driven to be the premiere internal service organization and are looking for a business travel professional who is ready to be a part of something special. The Project Lead, Global Travel will lead and manage key projects/initiatives within the GSS Travel & Expense organization to drive and ensure outstanding employee satisfaction, process improvement, and innovation in support of our Travel & Expense strategy – Simple. Safe. Savvy. This role will primarily be focused on business travel and as needed, include expense reporting and credit card projects. The Project Lead will also be responsible for the management of the India travel program (potentially other country travel programs) including managing key stakeholders and suppliers. This role will report to the Global Travel & Expense Manager and work closely with the Travel & Expense Operations Specialist, Travel Administrator, Expense Reporting Team as well as our key suppliers (travel mgmt. company, airlines, hotels, car rentals, technology, and credit card suppliers). This role will involve exposure to and interactions with various global leaders within the Company. Key Accountabilities Lead global and/or regional projects Execute and lead the India Travel Program (and other countries as assigned) Manage Global Hotel Program from annual RFP, execution, and management Responsible for the Travel Compliance Dashboard process Identify and implement compliance/continuous improvement opportunities Own day-to-day supplier management Maintain effective stakeholder relationships at the local, regional, and global levels Minimum Qualifications Bachelor’s degree equivalent or higher in business, operations management, or related field Strong project management skills 5+ years of corporate travel management expertise Extensive knowledge of and proven results in managing business travel for a multinational company Corporate online booking tools knowledge Superior supplier management Excellent communication and presentation skills Strong analytical skills Ability to communicate and influence effectively across the organization, across different levels Ability to travel 10% (domestic and international) Preferred Qualifications Experience leading process improvement initiatives in a global, cross-cultural organization Expense/Payment Solutions knowledge Global/multi-cultural customer service experience Experience leading a team – both direct and indirect Company Overview We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.
Posted 3 days ago
5.0 - 8.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Fullstack Java Enterprise . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 days ago
5.0 - 8.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: FullStack Microsoft .NET Smart Web App . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 days ago
5.0 - 8.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: AS400 . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 days ago
2.0 years
0 Lacs
India
On-site
Hi , Please find the below Job Description. Job Title: GCP Data Modeler Duration: Full Time Location: Hybrid Locations: Hyderabad, Chennai, Bengaluru, Pune, Nagpur. Job Description: Experience with with ( GCP, Bigquery, Dataflow, LookML, Looker, SQL, Python) Job Description: Senior Data Modeler with Expertise in GCP and Looker Overview: We are seeking a highly skilled and experienced Data Modeler to join our data and analytics team. The ideal candidate will have deep expertise in data modeling, particularly with Google Cloud Platform (GCP), and a strong background in managing complex data projects. This role involves designing scalable data models, optimizing workflows, and ensuring seamless data integration to support strategic business decisions. Key Responsibilities: Data Modeling: Design, develop, and maintain conceptual, logical, and physical data models to support data warehousing and analytics needs. Ensure data models are scalable, efficient, and aligned with business requirements. Database Design: Create and optimize database schemas, tables, views, indexes, and other database objects in Google BigQuery. Implement best practices for database design to ensure data integrity and performance. ETL Processes: Design and implement ETL (Extract, Transform, Load) processes to integrate data from various source systems into BigQuery. Use tools like Google Cloud Dataflow, Apache Beam, or other ETL tools to automate data pipelines. Data Integration: Work closely with data engineers to ensure seamless integration and consistency of data across different platforms. Integrate data from on-premises systems, third-party applications, and other cloud services into GCP. Data Governance: Implement data governance practices to ensure data quality, consistency, and security. Define and enforce data standards, naming conventions, and documentation. Performance Optimization: Optimize data storage, processing, and retrieval to ensure high performance and scalability. Use partitioning, clustering, and other optimization techniques in BigQuery. Collaboration: Collaborate with business stakeholders, data scientists, and analysts to understand data requirements and translate them into effective data models. Provide technical guidance and mentorship to junior team members. Data Visualization: Work with data visualization tools like Looker, Looker Studio, or Tableau to create interactive dashboards and reports. Develop LookML models in Looker to enable efficient data querying and visualization. Documentation: Document data models, ETL processes, and data integration workflows. Maintain up-to-date documentation to facilitate knowledge sharing and onboarding of new team members. Required Expertise: Looker: 2-5+ Years of Strong proficiency in Looker, including LookML, dashboard creation, and report development. BigQuery: 5+ Extensive experience with Google BigQuery, including data warehousing, SQL querying, and performance optimization. SQL& Python: 10+ years of SQL and Advanced SQL and Python skills for data manipulation, querying, and modelling. ETL: 10+ years of hands-on experience with ETL processes and tools for data integration from various source systems. Cloud Services: Familiarity with Google Cloud Platform (GCP) services, particularly BigQuery, Cloud Storage, and Dataflow. Data Modelling Techniques: Proficiency in various data modelling techniques such as star schema, snowflake schema, normalized and denormalized models, and dimensional modelling. Knowledge of data modelling frameworks, including Data Mesh, Data Vault, Medallion architecture, and methodologies by Kimball and Inmon, is highly advantageous. Problem-Solving: Excellent problem-solving skills and the ability to work on complex, ambiguous projects. Communication: Strong communication and collaboration skills, with the ability to work effectively in a team environment. Project Delivery: Proven track record of delivering successful data projects and driving business value through data insights. Preferred Qualifications: Education: Bachelor's or Master's degree in Data Science, Computer Science, Information Systems, or a related field. Certifications: Google Cloud certification in relevance to Data Modeler or engineering capabilities. Visualization Tools: Experience with other data visualization tools such as Looker, Looker Studio and Tableau. Programming: Familiarity with programming languages such as Python for data manipulation and analysis. Data Warehousing: Knowledge of data warehousing concepts and best practices.
Posted 3 days ago
3.0 - 5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job description: Job Description Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally ͏ NoPerformance ParameterMeasure1Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros2Execute test cases and reportingTesting efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score ͏ Mandatory Skills: Performance Testing . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 days ago
5.0 - 8.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Mainframe . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 days ago
3.0 - 5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job description: Job Description Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally ͏ NoPerformance ParameterMeasure1Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros2Execute test cases and reportingTesting efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score ͏ Mandatory Skills: ETL Testing . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 days ago
5.0 - 8.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: ASP.NET . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 days ago
8.0 - 10.0 years
0 Lacs
Kolkata, West Bengal, India
Remote
About Us At Sustainability Intelligence (SI) , we are redefining how climate and disaster risk data is transformed into meaningful, decision-ready intelligence. We are a young, research-driven startup developing a WebGIS-based decision-support platform that delivers deep, spatially contextual insights for industries and infrastructure stakeholders—far beyond conventional checklists. We embrace a non-hierarchical culture built on curiosity, ownership, and collaboration. Our team brings interdisciplinary expertise to a shared mission: enabling resilient, data-informed decision-making for a climate-challenged world. Role Overview We are seeking a Technical Expert – Climate Change & Disaster Risk Assessment with strong foundations in GIS, Remote Sensing, and climate risk analysis . The role demands not only technical proficiency in processing spatial data, but also the ability to contextualize findings for decision-making across industrial and infrastructure domains. This individual will play a central role in developing our platform’s analytical architecture, creating scalable geospatial workflows, prototyping multi-hazard risk layers, and co-developing applied frameworks for sector-specific resilience assessments. Key Responsibilities Applied Research & Innovation Integrate findings from IPCC, UNDRR, scientific literature, and policy frameworks Develop, test, and adapt risk assessment methodologies for industry application Spatial Analysis & Remote Sensing Lead management of spatial datasets related to climate variables, natural hazards, land use, and socio-economic exposure Design workflows for multi-hazard and multi-criteria assessments using GIS/RS tools Data Interpretation & Insight Generation Translate geospatial outputs into relevant insights for stakeholders Contribute to the development of sector-relevant risk and resilience indicators Tool & Product Development Build analytical modules and backend logic for a WebGIS-based decision-support tool Support data visualization strategies (maps, dashboards, semi-automated tools) in collaboration with UI/UX teams Collaboration & Communication Engage in interdisciplinary co-creation, prototyping, and iteration Communicate results effectively to technical and non-technical audiences Candidate Profile Minimum 8-10 years of experience in climate/disaster risk analytics with strong GIS/RS expertise Proficient in QGIS, Google Earth Engine, ArcGIS, Python (geospatial stack), or R Familiar with hazard datasets and climate models (e.g., flood, drought, cyclone) Skilled in contextual storytelling and strategic data interpretation Experience in developing or supporting WebGIS platforms is highly desirable Understanding of global frameworks (IPCC, UNDRR, Sendai Framework, etc.) Adaptable, self-driven, and comfortable in agile, collaborative environments What We Offer A pivotal role in shaping how climate risk is operationalized by industry A non-hierarchical, inclusive work environment focused on innovation Exposure to both product development and applied research A growth-oriented culture that values initiative, depth, and shared learning To Apply Please send the following to 📩 [spandan.b@sustaintel.com] : Your updated CV A brief statement of interest (max. 300 words) 1–2 work samples (map, dashboard, report, or research project)
Posted 3 days ago
5.0 - 8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: FullStack Microsoft-Cloud Azure . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 days ago
3.0 - 6.0 years
0 Lacs
India
On-site
Job Description Few Pointers Support morning PST hours 8 AM - 11 AM to 12noon PST Strong HCM Technical Reporting and Dashboard skillset preferred. Strong Handson HCM Techno-functional (70% Tech - 30% Functional) Below is the job description/skillset we are looking for this resource. 1. Candidate should be possessing Techno Functional skill set with a minimum of 3-6 years of working experience in Oracle HCM cloud application.(More technical) 2. Should be proficient in developing secured HCM BI and OTBI Reports/Dashboards. 3. Should have good experience in developing HCM Extracts, ETL Jobs and Fast formula. 4. Should have good experience in doing data uploads via HDL/HSDL templates. 5. Should have good understanding of HCM roles and security. 6. Knowledge on various customization tools would be a plus. 7. Should have excellent analytical and debugging skills. 8. Good at documentation, testing and migrating objects into production 9. Good Communication skill and effectively dealing with business team
Posted 3 days ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
The demand for professionals with dashboard skills in India has been on the rise in recent years. Companies across various industries are increasingly relying on data-driven insights to make informed decisions, leading to a surge in the need for professionals who can design, develop, and maintain dashboards to visualize complex data in a user-friendly manner.
The average salary range for dashboard professionals in India varies based on experience levels. Entry-level professionals can expect to earn around INR 3-5 lakhs per annum, while experienced professionals with several years of experience can earn upwards of INR 10 lakhs per annum.
A typical career path in the dashboard domain may include roles such as Junior Developer, Senior Developer, Tech Lead, and eventually progressing to roles like Data Architect or Business Intelligence Manager.
In addition to dashboard skills, professionals in this field are often expected to have knowledge of data visualization tools like Tableau or Power BI, proficiency in SQL, and a good understanding of data analysis and interpretation.
As you explore opportunities in the dashboard job market in India, remember to showcase your skills and experiences confidently during interviews. With the right preparation and a strong understanding of the domain, you can secure exciting opportunities and contribute effectively to organizations leveraging data-driven insights through dashboards. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
16951 Jobs | Dublin
Wipro
9154 Jobs | Bengaluru
EY
7414 Jobs | London
Amazon
5846 Jobs | Seattle,WA
Uplers
5736 Jobs | Ahmedabad
IBM
5617 Jobs | Armonk
Oracle
5448 Jobs | Redwood City
Accenture in India
5221 Jobs | Dublin 2
Capgemini
3420 Jobs | Paris,France
Tata Consultancy Services
3151 Jobs | Thane