Company Profile Overview Since year 2003, Oceaneering’s India Center has been an integral part of operations for Oceaneering’s robust product and service offerings across the globe. This center caters to diverse business needs, from oil and gas field infrastructure, subsea robotics to automated material handling & logistics. Our multidisciplinary team offers a wide spectrum of solutions, encompassing Subsea Engineering, Robotics, Automation, Control Systems, Software Development, Asset Integrity Management, Inspection, ROV operations, Field Network Management, Graphics Design & Animation, and more. In addition to these technical functions, Oceaneering India Center plays host to several crucial business functions, including Finance, Supply Chain Management (SCM), Information Technology (IT), Human Resources (HR), and Health, Safety & Environment (HSE). Our world class infrastructure in India includes modern offices, industry-leading tools and software, equipped labs, and beautiful campuses aligned with the future way of work. Oceaneering in India as well as globally has a great work culture that is flexible, transparent, and collaborative with great team synergy. At Oceaneering India Center, we take pride in “Solving the Unsolvable” by leveraging the diverse expertise within our team. Join us in shaping the future of technology and engineering solutions on a global scale. Position Summary To provide commercial support and advice to Business Group, coordinated by the Tender Supervisor, and is responsible for preparing quotes and tenders, reviewing basic contractual documents, and providing advice on established contracts for moderate complexity projects. This position will be based in Chandigarh/Pune. ESSENTIAL Duties And Responsibilities Prepare and maintain commercial log, tender. pre-qualification documents, reports, analysis, and budgets, according to the needs and request of Business Unit’s Commercial management Daily prepare standard Subsea Services quotes and route for approval in line with BU’s Commercial work instructions and defined processes Review basic contractual documents (PO's Work Orders, Service Orders) from a contractual and commercial perspective to ensure compliance with company policies and practices. Support negotiation of exceptions within basic contractual documents with clients (e.g. resolve entity issues, applicable contractual terms and conditions, delivery dates, quantity and pricing issues) Coordinate the development of a project risk mitigation/opportunity plan with inputs from project management, operations and engineering. Coordinate the internal inputs into tenders to ensure a timely and compliant response (e.g. tax, legal, contracts, compliance, HSE, QA etc., as appropriate). Provide guidance if requested on contractual obligations to ensure work is performed/delivered in accordance with agreed Terms and Conditions Prepare handover documents to other departments per commercial work instructions. Identify improvements and cost savings initiatives and assist in driving implementation of new or changed processes and methods that can improve efficiency, accountability, and visibility. Train / coach other team members on commercial processes and best practice. Advanced expertise in Microsoft Excel, including data analysis, pivot tables, and complex formulas. Proficiency in Power BI for data visualization, dashboard creation Non-essential Provide general assistance to the Commercial Department as required. Check completeness of department filing systems and communicate discrepancies. Compile and update standard boilerplate and other related commercial material. Strong proficiency in Power BI for data visualization, dashboard creation Safety Ensure that the Safety policies and procedures are understood and adhered to as far as is reasonably practicable in order to ensure a safe working environment. Other Carry out work in accordance with the Company Health, Safety, Environmental and Quality Systems. Perform the assigned tasks with due diligence regarding the Integrated Management Systems on the Company. Eliminate waste of whatever form, to suggest the use of more environmentally friendly substances and practices and contribute to the continuous improvement of the environment. Supervisory Responsibilities This position has NO direct supervisory responsibilities. Reporting Relationship Commercial Manager Qualifications REQUIRED Graduate in Engineering, Economics, finance or equivalent. Minimum 4 years of relevant experience, preferably within Oil & Gas industry, in relation to the job description DESIRED Advanced knowledge of MS Office 365, Word, Excel, Powerpoint, and Sharepoint Familiarity with Oil and Gas Industry Knowledge, Skills, Abilities, And Other Characteristics Proven working experience in commercial with proposal and bid preparation preferred Detailed oriented, and ability to produce error-free work. Self-directed and can operate in high levels of ambiguity. Excellent presentation, writing, and communication skills. Ability to¿communicate / work with / lead multi-cultural team of technicians and engineers in creating bids and proposals.¿ Ability to synthesize data, summarize the most important aspects, and create actionable insights for decision makers. Strong working knowledge of Microsoft Office applications Strong Analytical, problem solving & decision-making skills. Ability to align and work with global organization in different time zones. How To Apply Oceaneering’s policy is to provide equal employment opportunity to all applicants. Closing Statement Working Conditions This position is considered OFFICE WORK which is characterized as follows. Almost exclusively indoors during the day and occasionally at night Occasional exposure to airborne dust in the workplace Work surface is stable (flat) How To Apply In addition, we make a priority of providing learning and development opportunities to enable employees to achieve their potential and take charge of their future. As well as developing employees in a specific role, we are committed to lifelong learning and ongoing education, including developing people skills and identifying future supervisors and managers. Every month, hundreds of employees are provided training, including HSE awareness, apprenticeships, entry and advanced level technical courses, management development seminars, and leadership and supervisory training. We have a strong ethos of internal promotion. We can offer long-term employment and career advancement across countries and continents. Working at Oceaneering means that if you have the ability, drive, and ambition to take charge of your future-you will be supported to do so and the possibilities are endless. Show more Show less

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: .NET. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Req ID: 47223 Location: Mumbai, IN Function: VIBS About: Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Program Manager Job Level/ Designation M2/AGM Function / Department Enterprise/Connectivity, Business Communication and Solution Sales Location Birla Centurion, Mumbai Reports to EVP - Connectivity, Biz Comm and Solution Sales Job Purpose To enable and manage oversight of all Line of Business (LoB) programs and initiatives. Drive a combination of strategic and operational programs that are necessary for the Line of Business growth and performance management. The role ensures oversight on all aspects of program governance, dashboard creation and maintenance, and administrative functions for the LoB. Embrace an agile operating model and operate with an execution mindset and structured cadence within and across functions. This critical role will ensure the smooth operation of our roadmap and programs by establishing and enforcing governance frameworks, developing insightful dashboards to track progress and performance, and managing essential administrative tasks. Key Result Areas/Accountabilities Program Governance Develop, implement, and maintain program governance frameworks, policies, and procedures to ensure consistency and compliance across all identified programs & initiatives. Establish and manage reporting structures, including regular status updates, risk assessments, and issue tracking. Facilitate program governance meetings, ensuring clear agendas, documented minutes, and effective follow-up on action items. Manage and maintain program documentation repositories, ensuring information is accurate, accessible, and up-to-date. Dashboards and Reporting Design, develop, and maintain LoB dashboards and reports to visualize key performance indicators (KPIs), progress against goals, and potential risks. Collaborate with LoB and cross functional leads / stakeholders to identify reporting needs and translate them into effective dashboard solutions. Provide regular and ad-hoc reports to program leadership and stakeholders on LoB performance and initiatives, status, risks, and issues. Administrative Tasks Manage program-related administrative tasks, including scheduling meetings, managing calendars, and coordinating logistics. Support the onboarding and offboarding processes for program team members. Process invoices, track budgets, and assist with financial reporting as needed. Assist with the creation of presentations, reports for internal consumption and Vi stake holders. Core Competencies, Knowledge, Experience 8 to 10 years of experience of which at least 5 years should in a position managing cross functional teams Systems and process orientation Problem solving skills, out of box thinking and managing complex internal and external stakeholder relationships Strong proficiency in creating and managing dashboards using relevant tools (e.g., Tableau, Power BI, Excel). Excellent organizational skills and attention to detail. Strong written and verbal communication skills. Ability to work independently and as part of a team. Proficiency in Office productivity tools (Google workspace / Microsoft Office) with command in Excel and Power Point Experience with project management software and tools (e.g., Jira, Confluence, Asana) is a plus Good blend of Business acumen and technology Strong Program Management practices and digital journeys Must have technical/ professional qualifications Management graduate / post graduate Program Management Certifications Key Performance Indicators On-Time Delivery Rate : Percentage of program deliverables or milestones completed by the planned due date. Stakeholder Satisfaction: The level of satisfaction among key stakeholders with the program's progress, communication, and outcomes. Value Delivered : The perceived value or impact the program has generated for the organization - Qualitative and/or/Quantitative. Budget Owned Only tracking and reporting Direct Reports None Dotted Reports None Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA?s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers? and clients? business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA?s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Team Leaders Performance review HR Hiring and employee engagement and retention TA, SEs Escalation and issue resolution Production Specialist Training, issue escalation/ resolution External Client Query Resolution Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Process Knowledge ? Knowledge of assigned process, tools and systems ? Competent Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognized within the entire organization. Behavioral Competencies Domain Knowledge Collaborative working Problem solving and decision making Attention to Detail Execution Excellence Stakeholder Management Client (Internal) Centricity Effective Communication Deliver No. Performance Parameter Measure 1. Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2. Team Management Productivity, efficiency, absenteeism 3. Capability development Triages completed, Technical Test performance

Role Summary As a UI Designer at ScatterPie, you will play a crucial role in creating intuitive, visually appealing, and user-centric designs for our client dashboards, website designs, digital products and services. You will collaborate with cross-functional teams, including product managers, developers, and stakeholders, to deliver exceptional user experiences that align with business objectives. Roles & Responsibilities: Creating user- centric designs by understanding business requirements, and user feedback. Create user personas, user flows, and journey maps to inform design decisions. Understand the design brief and create the best design solution for it. Collaborate closely with Portfolio managers, developers, and other stakeholders to understand project requirements and translate them into effective design solutions. Translating requirements into style guides, design systems, design patterns, and attractive user interfaces. Continuously optimize and enhance the user experience based on industry trends and emerging technologies. Present design concepts and rationale to internal teams and clients, incorporating feedback and ensuring alignment with project goals. Responsible for the quality of execution and capacity to think creatively. Ability to handle multiple projects at one time in a fast-paced work environment while maintaining exceptional attention to detail. Working experience on website, microsite, campaign landing page, etc. Working knowledge of Mobile, Tablet, and Desktop design constraints, grids and patterns Consistently demonstrate an enhanced understanding of digital graphic design, typography, and interface design. Requirements: Minimum 1+ years of experience in dashboard designing. Proven experience as a UI designer or a similar role, preferably in an IT or software development environment. Keen learner and open to new methods and techniques Ability to multitask and prioritize responsibilities. Positive thinking and results-oriented. Ability to work collaboratively in a fast-paced, agile environment and manage multiple projects simultaneously. Up-to-date with the latest UI trends, techniques, and technologies Experience in user interface designing for web and mobile sites as well as applications (if Any) Software Skills: Adobe Photoshop Adobe XD, Figma Adobe Illustrator Knowledge of HTML & CSS CS development is a plus point. Job Type: Full-time Pay: ₹237,216.22 - ₹1,115,764.00 per year Benefits: Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your current Annual CTC in INR Lacs? What is your notice period in terms of days? Experience: UI: 3 years (Required)

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance ͏ Do Prepare timely and accurate MIS reports and dashboards as required by the stakeholders Interact and work closely with management, internal stakeholders & clients to understand the business information needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Ensure regular review with the MIS Team Lead for 100% accuracy before populating any customized dashboard or generating any customized report Track and follow up with relevant stakeholder for timely updation and data management of parameters (key SLA metrics such as run-rate etc.) Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc. Ensure zero non-compliances on process audit on data security and compliance Support and adopt tools and systems for efficient MIS generation and reporting system Continuous support to the manager in rolling out new techniques and initiatives to increase productivity Providing update to the manager on the progress of any new MIS initiatives Perform periodic maintenance and servicing of MIS system to improve operational efficiency Adopt new tools, technology solutions and develop capability through training to improve own productivity. Develop analytical skills and understanding of statistical analysis to suggest improvement in the quality of analysis ͏ Deliver No. Performance Parameter Measure 1. MIS Management and Reporting Quality of Analysis Zero errors in reports Zero non-conformance on timelines with respect to the client/ stakeholder requirements 2. Stakeholder Management Customised dashboards as per client and functional requirements Zero escalations on data reporting Zero non-conformance on security or compliance requirements 3. Team Management Team attrition %, Employee satisfaction score ͏ ͏ Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: Performance Engineering for SAP. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally ͏ No Performance Parameter Measure 1 Understanding the test requirements and test case design of the product Ensure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros 2 Execute test cases and reporting Testing efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score ͏ Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Summary: We are seeking a highly experienced and skilled Advanced Excel Trainer to deliver in-depth Excel training sessions to professionals, students, or corporate teams. The ideal candidate will have a minimum of 8 years of experience in training or practical application of advanced Excel functionalities and must be capable of simplifying complex concepts to a diverse audience. Key Responsibilities: Design and deliver comprehensive training sessions on Advanced Excel topics including but not limited to: Power Query, Power Pivot, and Pivot Tables Advanced Formulas and Functions (e.g., INDEX-MATCH, ARRAY formulas) Macros and VBA (Visual Basic for Applications) Dashboard creation and data visualization Data cleaning, transformation, and analysis Create and update training materials, exercises, and real-world case studies. Conduct pre- and post-training assessments to measure learner progress. Requirements: Bachelor's degree in Computer Science, Business, Statistics, or a related field. Customize training modules based on audience skill level and industry needs. Provide 1-on-1 mentoring, group workshops, or corporate training as needed. Stay updated with the latest Excel features and best practices. Minimum 8 years of experience in Advanced Excel training or equivalent data analysis role. Strong knowledge of Excel 2016 or later , including Microsoft 365 features . Proficiency in VBA and Excel Macros . Experience in conducting classroom, online, and/or corporate training sessions. Excellent communication, presentation, and interpersonal skills. Certification in Microsoft Excel (e.g., MOS Excel Expert) is preferred. Preferred Qualifications: Experience with BI tools like Power BI or Tableau . Previous corporate training or ed-tech experience. Ability to handle large datasets and automate Excel tasks. Experience creating online course content (videos, quizzes, etc.). [Compensation details – hourly [rs. 1500-2000] Job Type: Freelance Contract length: 2 weeks Pay: ₹5,000.00 - ₹6,000.00 per month Schedule: Rotational shift Application Question(s): How many years of experience you have in training? Experience: Excel 2016 or later: 8 years (Preferred) VBA and Excel Macros: 8 years (Preferred) Work Location: In person

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally ͏ No Performance Parameter Measure 1 Understanding the test requirements and test case design of the product Ensure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros 2 Execute test cases and reporting Testing efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score ͏ Mandatory Skills: ETL Testing. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: Microsoft PowerApps. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

We are seeking a Google Ads Manager who will be responsible for the creation, execution, and optimization of paid search campaigns across Google Ads . The ideal candidate will possess strong analytical skills, a deep understanding of paid search marketing, and the ability to strategize and execute campaigns to achieve business goals. Key Responsibilities: Campaign Strategy & Management: Plan, execute, and manage Google Ads campaigns (Search, Display, Video, Shopping, and Remarketing). Develop and implement strategies to drive conversions, optimize ROI, and improve account performance. Conduct keyword research and competitor analysis to build targeted campaigns. Set up and manage A/B tests to optimize ad copy and landing page effectiveness. Performance Monitoring & Optimization: Monitor campaign performance and provide regular reports on key metrics such as CTR, CPC, CPA, ROAS, and other relevant KPIs. Optimize campaigns by analyzing data and adjusting bids, keywords, ad copy, and targeting. Use advanced tools and techniques , including scripts and automation , to improve the efficiency of campaign management . Analytics & Reporting: Analyze Google Ads data and Google Analytics to provide insights into campaign performance. Provide detailed, actionable reports for stakeholders and recommend strategies for improving results. Continuously test new approaches and refine strategies to increase campaign efficiency. Collaboration & Communication: Collaborate with the broader marketing team to align Google Ads campaigns with overall marketing strategies. Work closely with the design team to create compelling ad creatives. Provide recommendations to improve website conversion rates and user experience based on ad performance. Requirements: Experience: 0-2 years of experience in managing Google Ads campaigns , ideally with a focus on search and performance marketing. Proven track record of successfully managing and optimizing Google Ads accounts to meet business goals. Skills & Expertise: Strong knowledge of Google Ads and Google Analytics. Expertise in keyword research, audience segmentation, and campaign optimization techniques. Advanced understanding of bidding strategies, budget management, and campaign performance metrics. Familiarity with Google Tag Manager, Conversion Tracking, and Google Ads Scripts. Knowledge of other PPC platforms (Bing Ads, Facebook Ads, etc.) is a plus. Analytical Skills: Strong ability to analyze data and extract actionable insights to improve campaign performance. Ability to work with large datasets, draw conclusions, and provide clear recommendations. Technical Skills: Proficiency in Excel or Google Sheets, including pivot tables, VLOOKUP, and data visualization. Experience with reporting and dashboard tools is a plus (e.g., Data Studio, Tableau). Education: Bachelor's or Master's degree in Marketing, Business, or a related field (preferred). Certifications: Google Ads certification(s) required. Google Analytics certification is a plus. Benefits: Competitive salary Professional development opportunities Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Performance bonus Work Location: In person

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: Playwright. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally ͏ No Performance Parameter Measure 1 Understanding the test requirements and test case design of the product Ensure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros 2 Execute test cases and reporting Testing efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score ͏ Mandatory Skills: SDET. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Key Responsibilities Responsible for managing all India transactions Bookkeeping in Tally Prime Preparing e-invoices and sales invoices where necessary Filing monthly GST returns , inclusive of calculations Ensuring timely payments for all creditors and statutory liabilities Payroll processing , including statutory compliance and deduction checks Petty cash management and coordination with Delivery Centre Admin/HR Executives Reporting to Statutory, Internal, TDS and GST Auditors Preparation of Final Accounts – Trial Balance, Balance Sheet, P&L, and Schedules Maintenance of Dashboards for: Salary Space and Utilities (including Facility Services) Travel IT and Development (including System Rentals and Internet) Staff Welfare Insurance Fixed Asset Register and Dashboard GST and TDS Dashboard Supervising Accounts Executives Treasury and Cash Flow Management Invoice Management Upload Bank Payments as a Maker online Skills & Strengths Ability to direct subordinates and get the work done Strong discipline in record keeping and documentation Good knowledge of statutory compliances – GST, TDS, MCA Strong working knowledge in Excel, Google Spreadsheets, and Tally Prime Experience Summary Should have end-to-end account finalization experience Minimum 10 years of industry experience , with at least 5 years as an Accounts Manager(Preferable )

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally ͏ No Performance Parameter Measure 1 Understanding the test requirements and test case design of the product Ensure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros 2 Execute test cases and reporting Testing efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score ͏ Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

We are seeking a Business Analyst for our group to work across AAC department to understand the data, reporting and analytics needs of the business. This role will be primarily focused on creating new and supporting existing Reports/Dashboards. It will include the opportunities to drive efficiency in operations by automating reports/ processes. Role will also require good working knowledge of like Power BI, Python, Tableau, SQL and Salesforce Sales Cloud administration, configuration, and customization activities, good understanding of objects and relationships in Salesforce. Job Description In this role, you will support the Ameriprise Advisor Center (AAC) that provides clients with personalized financial guidance and support in a centralized distribution model where advisors and staff working in a dynamic team-based environment. This role will support the AAC operations team to deliver digital customer experience capabilities for AAC advisors and clients using Salesforce and other Ameriprise integrated technologies. We are seeking a Business Analyst for our group to work across AAC department to understand the data, reporting and analytics needs of the business. This role will be primarily focused on creating new and supporting existing Reports/Dashboards. It will include the opportunities to drive efficiency in operations by automating reports/ processes. Role will also require good working knowledge of like Power BI, Python, Tableau, SQL and Salesforce Sales Cloud administration, configuration, and customization activities, good understanding of objects and relationships in Salesforce. Key Responsibilities Responsible to complete the required tasks within the pre-defined SLAs, maintaining required quality parameters. Help identify efficiencies through innovation using Lean. Providing support to existing Reports/Dashboard and creating new one as per business requirement. Manage multiple and changing priorities, expectations and concerns while working closely with business partners in a focused and responsive manner. Maintain reporting and other process documentation for Business Continuity purposes. Perform and deliver on ad-hoc business analysis on large data set based on business requests Create and refine process documentation and guidelines, including standard operating procedures and workflow diagrams, to facilitate understanding and consistency across teams. Assist in creating custom Salesforce workflows, processes, and validations to support sales and marketing operations. Collaborate with team members to analyze business needs and design basic data-driven solutions in Salesforce. Work closely with marketing, sales, and data teams to understand their requirements and provide technical support. Report challenges promptly and collaborate with mentors to resolve issues. Required Qualifications Bachelor’s degree in computer science, Information Technology, or a related field. 1-3 years of experience in reporting and analytics; strong Knowledge & experience of working in Salesforce, Power BI, Python, Tableau & SQL queries. Experience in driving user adoption and experience. Strong written and verbal communication skills and ability to communicate effectively at all levels of the organization. Collaborative and client centric approach with a high degree of personal accountability. Knowledge of AWS, Power App & Power Automate is preferred About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (4:45p-1:15a) India Business Unit AWMPO AWMP&S President's Office Job Family Group Business Support & Operations

Job Requirements Job Title: Supervisor - Central EDD Function/ Department: RCU Job Purpose: Supervisor will be responsible for overseeing the day-to-day activities of a team to ensure efficient operations, high performance, and adherence to company policies. The role included managing workflows, providing guidance and support to team members, and ensuring that team objectives align with organizational goals. Roles & Responsibilities Collaborate with teams to enhance the accuracy and effectiveness of central enhance due diligence team. Conduct trend analysis to identify systemic issues, emerging risks, or gaps in controls. Allocate and prioritize alerts and cases among team members to manage workload effectively. Develop dashboard and periodic reports to highlight key findings and patterns. Collaborate with system administrators to calibrate alert monitoring tools by adjusting threshold and rules. Recommend enhancements to workflow and systems to improve detection accuracy and reduce false positive. Provide coaching and training to team members to improve their analytical skills. Act as mentor to analysts, helping them understand regulations and investigation best practices. Share insights on new trends, fraud schemes or financial crime typologies with the team. Ensure the team operate in adherence with compliance polices and regulatory guidelines. Address and resolve team- related issues promptly and effectively and make informed decisions on operational matters, escalating complex issues to management when necessary. Education Qualification: Graduation: Bachelor of Commerce (B.com) / Bachelor of Science (B.Sc) / Bachelor of Arts (BA) / Bachelor of Business & Insurance (BBI) / Bachelor of Management Studies (BMS). Post-Graduation: Master of Business Administration (MBA) / Master of Commerce (M.com) / Master of Arts (MA) Experience: 5 to 10 years of relevant experience Show more Show less

Share this job The opportunity Data Science/Big Data Mining work includes: Creating data mining architectures/models/protocols, statistical reporting, and data analysis methodologies to identify trends in large data sets. Analysis may be applied to various areas of the business (e.g., Market Economics, Supply Chain, Marketing/Advertising, Scientific Research, etc.). Researching and applying knowledge of existing and emerging data science principles, theories, and techniques to inform business decisions. At higher career levels, may conduct scientific research projects with the goal of breaking new ground in data analytics An Experienced Professional (P2) applies practical knowledge of job area typically obtained through advanced education and work experience. May require the following proficiency: Works independently with general supervision. Problems faced are difficult but typically not complex. May influence others within the job area through explanation of facts, policies and practices. How You’ll Make An Impact The success candidate will be the part of an International Design and Engineering Team heavily specialized in Power Transformers design covering US factory. Responsible for building visualizations in PBI based on various sources and datasets of power transformers factories Responsible for DAX queries / DAX functions / Power Query Editor Responsible for development of transformer dashboard in coordination with global Hitachi Energy factory based on requirement. Expertise in using advance level calculations on the data set. Able to develop tabular and multidimensional models that are compatible with warehouse standards. Able to properly understand the business requirements and develop data models accordingly by taking care of the resources. Familiar with Row Level Security (RLS) Basic knowledge and skills for secondary tools such as Microsoft Azure, SQL data warehouse, SSAS, Visual Studio, Power Apps etc. Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Your Background Bachelor’s degree of Electrical or Mechanical or Data Science Engineering. 5 - 10 years’ experience working in Data Analytics from start to end process. Candidates with higher experience also to be considered. Experience of manufacturing industry is an additional advantage. Extended MS Office knowledge & skills, especially excel but also eg PowerPoint, etc. Experienced in building MS Teams Space & SharePoint pages. Specialist on building visualizations in PBI based on various sources and datasets. Strong capabilities of DAX queries / DAX functions / Power Query Editor. DA-100 certification preferred. Experience with SAP / S4 HANA -Data handling preferred, data sources in Power BI. Proficiency in both spoken & written English language is required. Apply now Location Maneja, Gujarat, India Job type Full time Experience Entry Level Job function Data Analytics | Warehousing & Business Intelligence Contract Regular Publication date 2025-06-08 Reference number R0092901 Show more Show less

Key Responsibilities Responsible for managing all India transactions Bookkeeping in Tally Prime Preparing e-invoices and sales invoices where necessary Filing monthly GST returns, inclusive of calculations Ensuring timely payments for all creditors and statutory liabilities Payroll processing, including statutory compliance and deduction checks Petty cash management and coordination with Delivery Centre Admin/HR Executives Reporting to Statutory, Internal, TDS and GST Auditors Preparation of Final Accounts – Trial Balance, Balance Sheet, P&L, and Schedules Maintenance of Dashboards for: Salary Space and Utilities (including Facility Services) Travel IT and Development (including System Rentals and Internet) Staff Welfare Insurance Fixed Asset Register and Dashboard GST and TDS Dashboard Supervising Accounts Executives Treasury and Cash Flow Management Invoice Management Upload Bank Payments as a Maker online Skills & Strengths Ability to direct subordinates and get the work done Strong discipline in record keeping and documentation Good knowledge of statutory compliances – GST, TDS, MCA Strong working knowledge in Excel, Google Spreadsheets, and Tally Prime Experience Summary Should have end-to-end account finalization experience Minimum 10 years of industry experience, with at least 5 years as an Accounts Manager(Preferable ) Show more Show less

Line of Service Advisory Industry/Sector Not Applicable Specialism Managed Services Management Level Associate Job Description & Summary A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world’s largest and most complex companies to understand their unique business issues and opportunities in an ever-changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimizing deals, and aligning costs with business strategy to create a competitive advantage. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: We are seeking an experienced Consultant with 2-5 years of expertise in the transport & logistics industry. The ideal candidate shall have a background in consulting. This position involves conducting market assessment, data analysis, project management, MIS reporting, business strategy, contract management, dashboard creations, business process re-engineering, traffic studies for private and government client across value chain in rail and logistics sector. Responsibilities Support research, data analysis and problem solving using a variety of tools and techniques such as Power BI, Power point presentation, Microsoft excel etc. Mandatory Skill Sets Business strategy Project management Data analysis Technical Report writing Proficiency in Power BI, Power point presentations and advance excel Preferred Skill Sets Business strategy Project management Data analysis Technical Report writing Proficiency in Power BI, Power point presentations and advance excel Years Of Experience Required >2 to <=5 Education Qualification The Associate shall have a bachelor’s degree in engineering or equivalent in related field from a reputed university or institution MBA is preferred Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, Master of Business Administration Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills Transportation And Logistics Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Business Process Improvement, Communication, Costing, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Optimism, Process Mapping, Process Standardization, Program Management, Project Budgeting, Project Coordination, Project Delivery, Project Documentation, Project Governance, Project Integration, Project Management, Project Management Office (PMO) Development, Project Management Software (PMS) {+ 14 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date Show more Show less

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. What YOU WILL EXPERIENCE IN THIS POSITION In this position, you will: Be responsible for the designing, optimization, and implementation of various reporting and analytics solutions Collaborate with key collaborators and internal partners during the entire report development process from initial intake through report deployment. Identify key considerations and enhancements in COE processes and configurations to support the reliability of data within reporting and analytics. Assist People Analytics function in key projects, like improving HR scorecard processes and developing metrics. Serve as an additional resource for producing HR scorecards and data summaries for executive leaders, Board of Directors, and other senior leaders across the organization. Train HR team members on Workday reporting and dashboards, ensuring they are proficient in using these tools effectively. You have: Academic background in Bachelor’s Degree in Computer Science, Human Resources, or related field; or an equivalent Previous experience in or with 3-5 years of Workday report development Workday Advanced, Matrix, Composite reporting and dashboard configuration Background in understanding HCM data and its application in reporting and analytics Intermediate to advanced Excel and PowerPoint skills strongly preferred Intermediate data visualization skills strongly preferred (ex. Tableau) Skills Ability to effectively translate and communicate business requirements into solutions Proven expertise managing multiple projects concurrently, with various teams and functional groups. Foundational project management skills including consultation, collaboration, project planning, analysis and implementation skills We Have A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation. Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com. Commitment to strengthen communities where our employees live and work We encourage and support the philanthropic activities of our employees worldwide Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being: Innovative & adaptable Dedicated to absolute integrity Focused on the customer first Respectful and team oriented Optimistic and energizing Accountable for performance Benefits to support the lives of our employees At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other’s authenticity because we understand that uniqueness sparks growth. Show more Show less

Overview We are seeking a skilled Associate Manager - AIOps & MLOps Operations to support and enhance the automation, scalability, and reliability of AI/ML operations across the enterprise. This role requires a solid understanding of AI-driven observability, machine learning pipeline automation, cloud-based AI/ML platforms, and operational excellence. The ideal candidate will assist in deploying AI/ML models, ensuring continuous monitoring, and implementing self-healing automation to improve system performance, minimize downtime, and enhance decision-making with real-time AI-driven insights. Support and maintain AIOps and MLOps programs, ensuring alignment with business objectives, data governance standards, and enterprise data strategy. Assist in implementing real-time data observability, monitoring, and automation frameworks to enhance data reliability, quality, and operational efficiency. Contribute to developing governance models and execution roadmaps to drive efficiency across data platforms, including Azure, AWS, GCP, and on-prem environments. Ensure seamless integration of CI/CD pipelines, data pipeline automation, and self-healing capabilities across the enterprise. Collaborate with cross-functional teams to support the development and enhancement of next-generation Data & Analytics (D&A) platforms. Assist in managing the people, processes, and technology involved in sustaining Data & Analytics platforms, driving operational excellence and continuous improvement. Support Data & Analytics Technology Transformations by ensuring proactive issue identification and the automation of self-healing capabilities across the PepsiCo Data Estate. Responsibilities Support the implementation of AIOps strategies for automating IT operations using Azure Monitor, Azure Log Analytics, and AI-driven alerting. Assist in deploying Azure-based observability solutions (Azure Monitor, Application Insights, Azure Synapse for log analytics, and Azure Data Explorer) to enhance real-time system performance monitoring. Enable AI-driven anomaly detection and root cause analysis (RCA) by collaborating with data science teams using Azure Machine Learning (Azure ML) and AI-powered log analytics. Contribute to developing self-healing and auto-remediation mechanisms using Azure Logic Apps, Azure Functions, and Power Automate to proactively resolve system issues. Support ML lifecycle automation using Azure ML, Azure DevOps, and Azure Pipelines for CI/CD of ML models. Assist in deploying scalable ML models with Azure Kubernetes Service (AKS), Azure Machine Learning Compute, and Azure Container Instances. Automate feature engineering, model versioning, and drift detection using Azure ML Pipelines and MLflow. Optimize ML workflows with Azure Data Factory, Azure Databricks, and Azure Synapse Analytics for data preparation and ETL/ELT automation. Implement basic monitoring and explainability for ML models using Azure Responsible AI Dashboard and InterpretML. Collaborate with Data Science, DevOps, CloudOps, and SRE teams to align AIOps/MLOps strategies with enterprise IT goals. Work closely with business stakeholders and IT leadership to implement AI-driven insights and automation to enhance operational decision-making. Track and report AI/ML operational KPIs, such as model accuracy, latency, and infrastructure efficiency. Assist in coordinating with cross-functional teams to maintain system performance and ensure operational resilience. Support the implementation of AI ethics, bias mitigation, and responsible AI practices using Azure Responsible AI Toolkits. Ensure adherence to Azure Information Protection (AIP), Role-Based Access Control (RBAC), and data security policies. Assist in developing risk management strategies for AI-driven operational automation in Azure environments. Prepare and present program updates, risk assessments, and AIOps/MLOps maturity progress to stakeholders as needed. Support efforts to attract and build a diverse, high-performing team to meet current and future business objectives. Help remove barriers to agility and enable the team to adapt quickly to shifting priorities without losing productivity. Contribute to developing the appropriate organizational structure, resource plans, and culture to support business goals. Leverage technical and operational expertise in cloud and high-performance computing to understand business requirements and earn trust with stakeholders. Qualifications 5+ years of technology work experience in a global organization, preferably in CPG or a similar industry. 5+ years of experience in the Data & Analytics field, with exposure to AI/ML operations and cloud-based platforms. 5+ years of experience working within cross-functional IT or data operations teams. 2+ years of experience in a leadership or team coordination role within an operational or support environment. Experience in AI/ML pipeline operations, observability, and automation across platforms such as Azure, AWS, and GCP. Excellent Communication: Ability to convey technical concepts to diverse audiences and empathize with stakeholders while maintaining confidence. Customer-Centric Approach: Strong focus on delivering the right customer experience by advocating for customer needs and ensuring issue resolution. Problem Ownership & Accountability: Proactive mindset to take ownership, drive outcomes, and ensure customer satisfaction. Growth Mindset: Willingness and ability to adapt and learn new technologies and methodologies in a fast-paced, evolving environment. Operational Excellence: Experience in managing and improving large-scale operational services with a focus on scalability and reliability. Site Reliability & Automation: Understanding of SRE principles, automated remediation, and operational efficiencies. Cross-Functional Collaboration: Ability to build strong relationships with internal and external stakeholders through trust and collaboration. Familiarity with CI/CD processes, data pipeline management, and self-healing automation frameworks. Strong understanding of data acquisition, data catalogs, data standards, and data management tools. Knowledge of master data management concepts, data governance, and analytics. Show more Show less