3520 Dashboard Jobs - Page 23

Job Title: Data Analyst Location: Jaipur Experience: 1 - 3 years Job Description We are looking for a Data Analyst to join our team and help us turn data into actionable insights. This role requires a strong analytical mindset, hands-on experience with Excel, Power BI, Python, and APIs , and the ability to drive data-driven decision-making. Key Responsibilities Data Analysis Reporting Create statistical reports for sales and analyze data from marketplaces such as Amazon and eBay . Develop reports that provide insights for Marketing, Sales, and Product teams. Analyze pricing trends, inventory levels, and competitor performance across platforms. Performance Tracking Optimization Develop and analyze reports for PPC performance and organic growth on Amazon, eBay, Google Ads, etc. Use Excel and Power BI to design interactive dashboards for data visualization. Track competitors progress and provide insights for strategic decision-making. Monitor the impact of changes using the PDCA-cycle (Plan, Do, Check, Act). Technical Skills Automation Utilize Python for data analysis and automation of reporting tasks. Work with APIs to extract and analyze data from multiple platforms. Implement automated solutions for data collection, processing, and visualization. Candidate Profile Expert in Excel with advanced functions and data visualization skills. Knowledge of Power BI and experience in dashboard creation is an advantage. Strong proficiency in Python for data manipulation and analysis. Experience working with APIs for data extraction and automation. Ability to convert analytical insights into actionable recommendations . Experience with Amazon, eBay, or other e-commerce platforms is preferred. At least 1 year of relevant work experience in data analytics or a similar field. Excellent English communication skills (written oral). A proactive, detail-oriented approach with the ability to multitask. Strong problem-solving skills and the ability to work cross-functionally. If you're a data-driven individual who loves numbers, insights, and automation, we'd love to hear from you! Apply Now: Send your resume to [hr@mmobiel.com] or DM us for more details. #Hiring #DataAnalyst #Python #PowerBI #APIs #Ecommerce #DataDriven #Analytics This job is provided by Shine.com Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: FullStack Microsoft .NET Smart Web App . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Application Operations Engineer Job Description Years of experience: 3+ years Shift Time: 11 AM to 8 PM or 12 PM to 9 PM Employment Type: Full Time Work Model: Hybrid Benefits and Perks: Cutting-Edge Technology. Medical Insurance (Which covers spouse, up to two children, parents or parent-in- laws). Continuing Education Program Policy. Annual EBITDA Bonus. Paid Maternity Leave. Paid Parental Leave. About the Position: An Application Operations Engineer is responsible for ensuring the smooth operation and performance of software applications, primarily in a production environment. This role typically combines both development and operations skills to software deployment, systems operation, systems monitor, support applications , monitor their performance, and handle incident management. Responsibilities: Deployment of applications to different environments (Quality Assurance, Alpha, Release Candidate, Production). Execute automated Smoke Tests. System monitoring and response time to meet SLAs. Monitoring and acting on system monitor alerts. Development, testing, documentation and communication of system monitor. Working closely with developers to ensure that new features and applications meet operational standards. Qualifications And Skills Required: 3+ years of experience as an Application Operations Engineer or similar role. Computer Science, IT Operations or related bachelor's degree – may be substituted for relevant work experience. Understanding of application deployment strategies including CI/CD using pipelines. Knowledge of Backend, Frontend and API development. Experience with programming languages preferably typescript. Knowledge of application hosting services. (ex. Kubernetes, NGINX, Azure App Services...) Understanding of SQL databases, and database deployment strategies. (SQL Azure). Familiarity with version control systems (e.g., Git ). Knowledge of monitoring tools ( Kibana Dashboard, Site 24*7, Datadog or Azure Monitor). Strong troubleshooting skills and the ability to quickly identify the root cause of application issues. Good communication skills for reporting incidents, collaborating on optimizations, and presenting to team. Familiarity with application lifecycle management and operational practices. Experience with JIRA . Interested candidates can share their resume at harsha.palan@transimpact.com Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: WebMethods . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Apache Spark . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally ͏ NoPerformance ParameterMeasure1Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros2Execute test cases and reportingTesting efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score ͏ Mandatory Skills: Selenium . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Azure Data Factory . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

THIS IS A LONG TERM CONTRACT POSITION WITH ONE OF THE LARGEST, GLOBAL, TECHNOLOGY LEADER . Our large, Fortune client is ranked as one of the best companies to work with, in the world. The client fosters progressive culture, creativity, and a Flexible work environment. They use cutting-edge technologies to keep themselves ahead of the curve. Diversity in all aspects is respected. Integrity, experience, honesty, people, humanity, and passion for excellence are some other adjectives that define this global technology leader. Key Responsibilities: Design and maintain robust and scalable data pipeline architecture . Assemble complex data sets that meet both functional and non-functional requirements. Implement internal process improvements, such as automation of manual tasks, optimization of data delivery, and re-designing infrastructure for scale. Build infrastructure to support efficient data extraction, transformation, and loading (ETL) using SQL, dbt , and AWS Big Data technologies . Develop analytics tools to provide actionable insights on employee experience , operational efficiency , and other business performance metrics . Collaborate with stakeholders to resolve data-related issues and support infrastructure needs. Create and manage processes for data transformation, metadata management , and workload orchestration . Stay up to date with emerging cloud technologies (AWS/Azure) and propose opportunities for integration. Partner with Data Scientists and Analysts to enhance data systems and ensure maximum usability. Minimum Qualifications: Bachelor's or Graduate degree in Computer Science , Information Systems , Statistics , or related quantitative field. 5+ years of experience in a Data Engineering role. Extensive hands-on experience with Snowflake and dbt (including advanced concepts like macros and Jinja templating). Proficient in SQL and familiar with various relational databases. Experience in Python and big data frameworks like PySpark . Hands-on experience with AWS services such as S3 , EC2 , Glue , Lambda , RDS , and Redshift . Experience working with APIs for data ingestion and integration. Proven track record in optimizing data pipelines and solving performance issues. Strong analytical and problem-solving skills, with experience conducting root cause analysis . Preferred Qualifications: Experience with AWS CloudFormation templates . Familiarity with Agile/SCRUM methodologies. Exposure to Power BI for dashboard development. Experience working with unstructured datasets and deriving business value from them. Previous experience with globally distributed teams in agile environments. Primary Skills (Must-have): Data Engineering-Data Quality-Data Analysis Show more Show less

As a Lead Generation Specialist, you will be responsible for identifying, qualifying, and nurturing potential customers for our SaaS offerings. You will play a crucial role in scaling our customer acquisition engine by generating high-quality leads through research, outbound communication, and digital strategies. This is a highly collaborative role working closely with marketing, sales, and product teams.Key Responsibilities: Conduct market research to identify and segment potential customers based on industry, geography, and business needs. Use tools like LinkedIn, Apollo.ai, ZoomInfo, Lusha, and others to build prospect lists. Launch and manage outbound email, LinkedIn, and cold call campaigns to generate interest and set qualified appointments. Maintain and update CRM (e.g., HubSpot, Salesforce) with accurate lead data and activity logs. Collaborate with the marketing team to optimize messaging, personas, and campaign effectiveness. Monitor lead quality, response rates, and pipeline performance to continuously improve lead generation efforts. Qualify inbound leads via email, chat, and phone to ensure fit before passing to the sales team. A/B test messaging and subject lines to improve open and conversion rates. Requirements: 2+ years of experience in B2B SaaS lead generation or sales development roles. Proven track record of achieving or exceeding lead generation targets. Proficiency with CRM tools, sales engagement platforms, and lead generation databases. Excellent written and verbal communication skills. Strong research and analytical skills with attention to detail. Self-starter with the ability to work independently and in a fast-paced environment. Preferred Qualifications: Experience in SaaS, tech, or startup environments. Familiarity with ICP (Ideal Customer Profile) development and persona-based outreach. Basic understanding of SEO, content marketing, or digital ads as it relates to lead gen. Company Description At Mergekart, we’re redefining how modern sellers scale their online business. We are a multichannel e-commerce enabler built to simplify how you list, sync, and manage products across platforms like eBay, Shopify, Amazon, Walmart, and more — all from a single dashboard. Whether you're an individual creator or a growing brand, we eliminate the chaos of scattered operations with streamlined tools for: · Bulk listing automation · Inventory synchronization · Order management · Custom storefront setup · Real-time insights & data intelligence · Backed by a team that understands both the technology and the hustle behind e-commerce, we’re here to help you sell smarter, faster, and everywhere. From listing to logistics — we handle the tech, so you can focus on growth. Let’s merge your business with success. Show more Show less

Role: Network Management L2 – Wireless & Routing Switching Role Purpose The position serves the following purpose 1. Support and Manage Network day-to-day operation. 2. Maintain up-time of overall Network services 3. Manage and mentor L1 Engineers Key Accountabilities/ Responsibilities (Based on SOW) · Configuration management for the production hardware and software within the scope (routers, switches, firewalls etc. SDA Network, ISE, Wireless Infrastructure, and Wi-Fi Access Points) · Experience and hands on with Cisco Wireless LAN controllers, Cisco Prime, Wi fi Connectivity of user’s issue. · Responsible in maintaining appropriate version of software (OS, microcode, firmware, certificates and backup etc.) on all devices. This includes applying software patches and bug fixes, and upgrading software levels required to maintains manufacturer’s support, to support required feature sets. · Perform Incident, Problem, Access, Change, Provisioning, Patching, Recovery, Availability, Performance, Capacity reporting and Health Monitoring and reporting. · Providing trend analysis and suggestion to remove waste and continuity improvement plan and execution. · Implementation and maintenance of standard operating procedures for maintenance of network devices · Review and validation of operational and event management related reports prepared by L2 team · Managing and reporting on quarterly audit of all related administrative accounts · Create and maintain Wireless Heat Map on Cisco Prime for Wireless health and performance. · Support and manage planned and unplanned outages · Procedural handbook along with KB should be populated / updated Manage team, internal and external stakeholders Key Activities · Must have skills o Device Configuration management. o Backup Management. o WLAN Configuration fine-tuning. o Upgradation and management of Firmware (AP OS). o Online WLAN Network Dashboard. o Providing Availability and Security Reports of Wireless LAN o Creating of QoS and class definition on customer request. o Device Administrative activities like compression, QoS & policy configurations. Vendor coordination o Incident /Problem / Request Fulfillment / Change management o Checking of bandwidth utilization & traffic class and generate report for the same. o Perform Data, Compression and Application-wise analysis and provide recommendations. o Keeping track of license of all WAN Acceleration devices. o Proactive measures to be taken on Image/Firmware upgrades if required o Device Availability Report o Application-wise Analysis Report o Repeat Incident / Alert Analysis o Performance tuning suggest by OEM o Updation and maintenance of Availability, Capacity management o Risk Analysis and providing the mitigation plan o Continual Service Improvement Planning and executions o Planning and execution of DR Drills based on availability of DR setup and recovery procedures (Applicable if the DR is in scope) o Preparing, maintaining and updation of SOP and KBase o Maintaining and updation of Infra AS IS / Infra Documents o Preparation of RCA for Major Incidents · Good to have skills o Working knowledge of Cisco ISE Working knowledge of Mobility Service Engine (MSE) Key Interactions Internal- Interact with other domain team of and IT for day-to-day operations Nature- · Manage support in network downtime and reboot approve for schedule activities and task · Manage support in implementing new IT projects, effective utilization of existing IT systems · Manage support in rollout of IT projects in · Ensuring smooth functioning of overall IT Operations of Convention Centre, NMACC, DAS, Plaza, Service Apartments and Office Space Communicate on other scheduled daily, weekly and monthly activities External- RCP, Vendors, IT Service Providers, other Domains, ISP Nature - 1. Hardware failure, installation, replacement 2. Preparing RCA and review it Coordination with ISP for links with Circuit IDs Educational Qualifications- · B.Tech/BE or any graduate with equivalent qualification or experience. · Masters in IT would be preferred Following Certification would be preferred – CCNP Enterprise /CCNA-Wireless / CCNP - Wireless Experience (Type & Nature)- · 5-6 years of experience for L2 role Experience in Network data, wireless and AAA technology Skills & Technical Competencies - · As Lead Network Engineer, you will be responsible for troubleshooting and technical analysis of the customers networks. · Troubleshoot and identify complex network problems affecting LAN, WAN, Internet connections and issues of end users · Have good knowledge of WAN/LAN network technologies, management, and monitoring · Have good knowledge of MPLS, QOS, Multicasting, IP schema. · Experience and hands on with Cisco Wireless LAN controllers, Cisco Prime, Wi fi Connectivity of user’s issue. · Experience with Catalyst switches, ASR/ISR routers · Experience with routing protocols: OSPF, EIGRP, BGP · Excellent verbal and written skills and ability to document work. · Cisco Security experience and hands on Identity Services Engine (ISE) · Manage 24x7 network Support with occasional oncall/major change implementation support · Must be willing to try new things and new technologies. · Strong problem-solving experience in networking is required and end to end resolution. · Install, monitor, manage, and troubleshoot, Cisco equipment · Worked on Ticketing Tool and operational day to day Operations support Proficient skills in Visio and Microsoft Office Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Fullstack DevOps . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

The Senior CRM Executive at Style feathers will play a key role in managing and guiding the CRM team, ensuring that all customer interactions are handled with professionalism, empathy, and efficiency. The position involves resolving escalations, mentoring team members, and enhancing the customer support process through technical insights and leadership. Key Responsibilities: Supervise CRM Executives and ensure high service quality and TAT adherence Handle escalated queries and resolve customer concerns effectively. Monitor ticket flow, assign priorities, and ensure timely closures. Train and support team members on SOPs and customer handling techniques. Collaborate with departments (Operations, Technical, QA) to resolve complex issues. Generate reports using CRM dashboards for performance reviews. Uphold a customer-first approach in all team functions. Required Skills & Competencies: Soft Skills Conflict Resolution Patience & Empathy Multitasking & Prioritization Team Mentoring Escalation Handling Communication Skills: Verbal, Written, Convincing Ability, Fluency – Most Preferable Technical Skills Advanced Excel CRM Software Knowledge (e.g., Zoho, Freshdesk) Dashboard Management Ticket Handling & Process Optimization Qualifications: Bachelor’s degree in any relevant discipline. 2–3 years of experience in customer service or CRM roles, with at least 1 year of team lead experience. Key Performance Indicators (KPIs): Customer Satisfaction (CSAT) First Response & Resolution Times Escalation Rate SLA Compliance Coaching & Feedback Implementation Company Perks Join a company that values growth, collaboration, and excellence. We offer opportunities for continuous learning and career growth in the dynamic field. Flexible schedule. Health insurance. Internet reimbursement. Leave encashment. Paid sick time and paid time off. Provident Fund. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Health insurance Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Fixed shift Ability to commute/relocate: Mota Varachha, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Education: Secondary(10th Pass) (Preferred) Experience: CRM software: 2 years (Preferred) Language: English (Preferred) Location: Mota Varachha, Surat, Gujarat (Preferred) Work Location: In person Speak with the employer +91 8154840234 Application Deadline: 19/06/2025 Expected Start Date: 17/06/2025

JOB DESCRIPTION Location: Noida Internship Stipend: 10,000 per month Duration: 6 months [Note - All rounds of interview will take place on-site, that is, face to face. So only apply if that is feasible for you] Role Expectations: 1. Embrace each project as your own and collaborate with peers to ensure success 2. Display a strong sense of ownership and contribute actively to a team-driven environment at VAYUZ 3. Work with limited supervision and adapt to the ever-evolving dynamics of the startup ecosystem 4. Be proactive in learning new technologies and staying updated with the latest industry trends and techniques 5. Gather and analyze requirements 6. Manage stakeholders through periodic meetings, reviews, and consistent communication 7. Conduct product research, competitor analysis, go-to-market research, and contribute to developing the product roadmap (product lifecycle management) 8. Prototype products using Figma 9. Manage product documentation including functional documentation 10. Assist in project planning and conduct project reviews (project management) 11. Maintain a project dashboard for visibility and tracking 12. Create use cases and perform user acceptance testing across multiple devices 13. Stay informed about the app ecosystem, including trending apps and social platforms Qualifications: 1. Bachelor's degree in BTech, BCA, Business Analysis, or a related field 2. Experience in a similar role is a plus 3. Knowledge of Figma, wireframing, product prototyping, Agile, and Waterfall methodologies is a plus 4. Good understanding of end-to-end product lifecycle management/SDLC 5. Excellent communication and interpersonal skills 6. Ability to work independently as well as collaboratively in a team setting Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Oracle Fusion Apps - HCM . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Role Description Role Proficiency: Act under guidance of Lead II/Architect understands customer requirements and translate them into design of new DevOps (CI/CD) components. Capable of managing at least 1 Agile Team Outcomes: Interprets the DevOps Tool/feature/component design to develop/support the same in accordance with specifications Adapts existing DevOps solutions and creates own DevOps solutions for new contexts Codes debugs tests documents and communicates DevOps development stages/status of DevOps develop/support issues Select appropriate technical options for development such as reusing improving or reconfiguration of existing components Optimises efficiency cost and quality of DevOps process tools and technology development Validates results with user representatives; integrates and commissions the overall solution Helps Engineers troubleshoot issues that are novel/complex and are not covered by SOPs Design install configure troubleshoot CI/CD pipelines and software Able to automate infrastructure provisioning on cloud/in-premises with the guidance of architects Provides guidance to DevOps Engineers so that they can support existing components Work with diverse teams with Agile methodologies Facilitate saving measures through automation Mentors A1 and A2 resources Involved in the Code Review of the team Measures Of Outcomes: Quality of deliverables Error rate/completion rate at various stages of SDLC/PDLC # of components/reused # of domain/technology certification/ product certification obtained SLA for onboarding and supporting users and tickets Outputs Expected: Automated components : Deliver components that automat parts to install components/configure of software/tools in on premises and on cloud Deliver components that automate parts of the build/deploy for applications Configured Components: Configure a CI/CD pipeline that can be used by application development/support teams Scripts: Develop/Support scripts (like Powershell/Shell/Python scripts) that automate installation/configuration/build/deployment tasks Onboard Users: Onboard and extend existing tools to new app dev/support teams Mentoring: Mentor and provide guidance to peers Stakeholder Management: Guide the team in preparing status updates keeping management updated about the status Training/SOPs : Create Training plans/SOPs to help DevOps Engineers with DevOps activities and in onboarding users Measure Process Efficiency/Effectiveness: Measure and pay attention to efficiency/effectiveness of current process and make changes to make them more efficiently and effectively Stakeholder Management: Share the status report with higher stakeholder Skill Examples: Experience in the design installation configuration and troubleshooting of CI/CD pipelines and software using Jenkins/Bamboo/Ansible/Puppet /Chef/PowerShell /Docker/Kubernetes Experience in Integrating with code quality/test analysis tools like Sonarqube/Cobertura/Clover Experience in Integrating build/deploy pipelines with test automation tools like Selenium/Junit/NUnit Experience in Scripting skills (Python/Linux/Shell/Perl/Groovy/PowerShell) Experience in Infrastructure automation skill (ansible/puppet/Chef/Powershell) Experience in repository Management/Migration Automation – GIT/BitBucket/GitHub/Clearcase Experience in build automation scripts – Maven/Ant Experience in Artefact repository management – Nexus/Artifactory Experience in Dashboard Management & Automation- ELK/Splunk Experience in configuration of cloud infrastructure (AWS/Azure/Google) Experience in Migration of applications from on-premises to cloud infrastructures Experience in Working on Azure DevOps/ARM (Azure Resource Manager)/DSC (Desired State Configuration)/Strong debugging skill in C#/C Sharp and Dotnet Setting and Managing Jira projects and Git/Bitbucket repositories Skilled in containerization tools like Docker/Kubernetes Knowledge Examples: Knowledge of Installation/Config/Build/Deploy processes and tools Knowledge of IAAS - Cloud providers (AWS/Azure/Google etc.) and their tool sets Knowledge of the application development lifecycle Knowledge of Quality Assurance processes Knowledge of Quality Automation processes and tools Knowledge of multiple tool stacks not just one Knowledge of Build Branching/Merging Knowledge about containerization Knowledge on security policies and tools Knowledge of Agile methodologies Additional Comments: Experience preferred: 5+ Years Language: Must have expert knowledge of either Go or Java and have some knowledge of two others. Go Java Python C programming & Golang(Basic knowledge) Infra: Brokers: Must have some experience and preferably mastery in at least one product. We use RabbitMQ and MQTT (Mosquitto). Prefer experience with edge deployments of brokers because the design perspective is different when it comes to persistence, hardware, and telemetry Linux Shell/Scripting Docker Kubernetes k8s – Prefer experience with Edge deployments, must have some mastery in this area or in Docker K3s (nice-to-have) Tooling: Gitlab CI/CD Automation Dashboard building – In any system, someone who can take raw data and make something presentable and usable for production support Nice to have: Ansible Terraform Responsibilities: KTLO activities for existing RabbitMQ and MQTT instances including annual PCI, patching and upgrades, monitoring library upgrades of applications, production support, etc. Project work for RabbitMQ and MQTT instances including: Library enhancements - In multiple languages Security enhancements – Right now, we are setting up the hardened cluster including all of the security requested changes - Telemetry, monitoring, dashboarding, reporting. Skills Java,Devops,Rabbitmq Show more Show less

Job Title: Travel & Expense Analyst Location: Pune Budget: Up to ₹8 LPA Experience Required: Minimum 2 years Job Summary: We are seeking a detail-oriented and proactive Travel & Expense Analyst to manage and support the organization’s Travel & Expense (T&E) operations, including the administration of the Concur system and the corporate credit card program. The role requires a customer-centric approach, analytical mindset, and a strong ability to manage multiple tasks in a dynamic environment. Key Responsibilities: Serve as the lead administrator for Concur expense management and the corporate credit card program. Deliver superior customer service, training, and ongoing support to employees using the Concur T&E system. Assist employees with travel bookings as needed, ensuring adherence to company travel policies. Book healthcare provider travel as required. Perform regular audits of T&E expense reports and validate receipts in compliance with company policies. Process credit card applications and manage program-related activities. Reconcile credit card charges and billable expenses accurately and timely. Develop and maintain SOPs, user guides, and training documentation for T&E processes. Identify and implement process improvements for increased efficiency, compliance, and scalability. Support the preparation of departmental dashboard reports and assist in logistics for internal events and meetings. Manage multiple priorities and ad hoc tasks as assigned. Required Qualifications & Skills: Bachelor’s degree or equivalent combination of education and relevant experience. Minimum 2 years of hands-on experience with Concur Travel & Expense . Minimum 2 years of experience using a GDS system , preferably Worldspan . Strong organizational, analytical, and time management skills . Excellent written and verbal communication . High proficiency in MS Office Suite , particularly Excel and Word. Ability to work both independently and collaboratively in a team environment. Proactive, self-starter with a strong sense of ownership, urgency, and accountability . Capacity to handle calculations and reconciliations with precision. Able to adapt quickly and maintain effectiveness during periods of change or ambiguity. Preferred Skills: Prior experience in credit card program administration . Familiarity with corporate travel and expense policy compliance . Critical Competencies for Success: Business Acumen: Understands broader business and industry context to guide effective decision-making. Strategic Agility: Learns and adapts quickly; generates innovative solutions. Disciplined Execution: Delivers with quality and speed; results-driven. Organizational Collaboration: Works across teams and departments to ensure a unified approach and service excellence. Show more Show less

Role: Spotfire Consultant Location: Remote Duration: Full Time Key Responsibilities: • Develop, automate and optimize Spotfire dashboards for data visualization and analysis. • Connect and integrate SQL databases with Spotfire, including writing and optimizing queries. • Optimize data mapping for efficient queries and seamless Spotfire integration. • Work with large datasets to ensure efficient performance in Spotfire. • Customize dashboards using IronPython scripting and HTML/CSS/Javascript. • Collaborate with internal teams to translate business requirements into actionable insights. • Troubleshoot performance issues and recommend best practices for data visualization. • Required Skills & Experience: • Strong experience with Spotfire Analyst for data visualization and analytics. • Proficiency in SQL (writing queries, stored procedures, and performance tuning). • Familiarity with database management systems (e.g., Snowflake, SQL Server, Oracle, PostgreSQL, MySQL). • Experience with HTML, JavaScript, and IronPython for dashboard customization. • Ability to work independently and communicate effectively with stakeholders. Show more Show less

Education: Bachelor’s or master’s in computer science, Software Engineering, or a related field (or equivalent practical experience). About the Role We’re creating an internal platform that turns data-heavy engineering workflows—currently spread across spreadsheets, PDFs, e-mail, and third-party portals—into streamlined, AI-assisted services. You’ll own large pieces of that build: bringing data in, automating analysis with domain–specific engines, integrating everyday business tools, and partnering with a data analyst to fine-tune custom language models. The work is hands-on and highly autonomous; you’ll design, code, deploy, and iterate features that remove manual effort for our engineering and project-management teams. What You’ll Do AI & LLM Workflows – prototype and deploy large-language-model services for document parsing, validation, and natural-language Q&A. Automation Services – build Python micro-services that convert unstructured project files into structured stores and trigger downstream calculation tools through their APIs. Enterprise Integrations – connect calendars, project-tracking portals, and document libraries via REST / Graph APIs and event streams. DevOps & Cloud – containerize workloads, write CI/CD pipelines, codify infrastructure (Terraform/CloudFormation) and keep runtime costs in check. Quality & Security – maintain tests, logging, RBAC, encryption, and safe-prompt patterns. Collaboration – document designs clearly, demo working proofs to stakeholders, and coach colleagues on AI-assisted development practices. You’ll Need 5+ years professional software-engineering experience, including 3+ years Python. Proven track record shipping AI / NLP / LLM solutions (OpenAI, Azure OpenAI, Hugging Face, or similar). Practical DevOps skills: Docker, Git, CI/CD pipelines, and at least one major cloud platform. Experience integrating external SDKs or vendor APIs (engineering, GIS, or document-management domains preferred). Strong written / verbal communication and the discipline to work independently from loosely defined requirements. Nice-to-Have Exposure to engineering or construction data (drawings, 3-D models, load calculations, etc.). Modern front-end skills (React / TypeScript) for dashboard or viewer components. Familiarity with Power Automate, Graph API, or comparable workflow tools. How We Work Autonomy + Ownership – plan your own sprints, defend technical trade-offs, own deliverables end-to-end. AI-Augmented Development – we encourage daily use of coding copilots and chat-based problem solving for speed and clarity. If you enjoy blending practical software engineering with cutting-edge AI tooling to eliminate repetitive work, we’d like to meet you. Job Types: Full-time, Permanent Pay: ₹80,000.00 - ₹90,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Supplemental Pay: Yearly bonus Work Location: In person Application Deadline: 30/06/2025 Expected Start Date: 30/06/2025

Skill required: Business Reporting & Governance - Reporting Analytics Designation: Measurement & Report Associate Qualifications: Any Graduation Years of Experience: 3-5 Years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? The Business Reporting and Governance vertical helps to deploy and deliver robust tracking mechanism for SLA/KPI or any other operations on a day-to-day basis. The Governance team will be responsible for contractual compliance of various aspects of contract like Governance, Reporting, Incident Management, Change Management and Survey Management along with driving automation and analytics. Assessing, managing, using, improving, monitoring, maintaining, and protecting organizational information through a system of decision rights and accountabilities for information related processes, executed according to agreed-upon models which describe who can take what actions, with what information, when, under what circumstances and using what methods. Candidate who is good in excel and MIS reports are looked at for these skills In Reporting and Analytics, you will have to prepare management reports and analysis, both recurring and ad-hoc. This includes focusing on tracking business performance through trusted data and insights while actively managing employee behaviors. What are we looking for? Effective communication and organization skills with Polished, professional presence Experience in reporting of contractual metrics and operational KPIs Demonstrate ability to achieve customer satisfaction through a managed service framework. Facilitation skills and Virtual teaming experience Adaptability to change. Effective collaboration skills and experience Adept in working across a heavily matrixed organization. Proficient in MS Office with advance knowledge in excel formulas. Ability to create Nice & User friendly excel dashboards. Ability to create meaningful presentation through PowerPoint. Working Knowledge in Power Automate, Power Apps, PowerBi Basic Automation abilities using VBA Macro’s Good Understanding of processes like (e.g., F&A, Marketing Operations, HR, Procurement and Supply Chain) Roles and Responsibilities: Create and Publish Daily / Weekly / Monthly Reports on time with accuracy. Create and Design New Dashboard / Reports as required. Deliver ad hoc reports. Find trends in data to spot any anomaly / provide data insights to the stake holders. Automate reports to reduce manual efforts. Connect with Stakeholders and drive governance around performance metrics. Play Individual Contributor or Manage a team dedicated for the assignment and drive performance. Any Graduation Show more Show less

Sprinto is a leading platform that automates Security compliance & works with any cloud setup and helps monitor entity-level risks and controls from a single dashboard. By raising the bar on security, Sprinto ensures compliance, healthy operational practices, and the ability to grow and scale with unwavering confidence. We are a team of 170+ employees & more than hundreds of customers across 25+ countries . We are funded by top investment partners & have raised 11.5M USD . The Role Consultant helping customers with compliance pain points, transforming challenges into actionable insights for successful renewals/expansions. Spearheaded sales calls, product demos, and negotiate contracts. Collaborate with CSM team for seamless transitions, maintain CRM hygiene, become a platform expert, strategise with CSMs for large accounts, and manage customer expectations through cross-functional engagements. Ensure deliverables' completion. Responsibilities Become a consultant to customers converting their compliance pain points to actionable insights, leading to a successful renewal / expansion Run sales calls with short deck presentations and detailed product demonstrations Execute multi-stakeholder renewal and expansion conversations Execute contract and commercial negotiations with customers and bring them to a close Work closely with the CSM team to ensure a smooth transition for new customers Maintain CRM hygiene and manage deal pipeline to forecast revenues accurately Become a product expert across our entire platform and understand our competitor landscape Devising strategies with the CSMs to efficiently handle large accounts and engage with marketing teams to improve revenue retention and expansion rates Manage customer expectations through cross-functional interactions and ensure that the deliverables are completed Requirements 2+ years of Sales or Account Management experience, particularly in B2B SaaS markets Strong communication and presentation skills - solid writing skills are a must! Ability to think on your feet — you’re someone who can figure out creative ways to balance customer experience and revenue maximisation tactfully Can break down complicated technical matters and understandably explain them Adaptable and comfortable with a fast-paced environment Adept at using any CRM – Freshsales, Salesforce, HubSpot, to manage & track pipelines Able to engage in a technical conversation with the CTO/Head of Engineering to understand their requirements Prior experience selling to the US or a foreign audience is a plus Benefits Remote First Policy 5 Days Working With FLEXI Hours Group Medical Insurance (Parents,Spouse,Children) Group Accident Cover Company Sponsored Device Education Reimbursement Policy Sales_POD Show more Show less

Job Summary We are looking for a skilled Backend Developer to design and implement user experiences for job seekers and recruiters on Duruper.com. You will manage the user operating environment, develop database structures, and oversee infrastructure in the AWS environment. Roles and Responsibilities Design and implement the user experience for job seekers and recruiters on Duruper.com and its dashboard. Manage the user operating environment. Design and implement database structures and features. Manage infrastructure and orchestrate containers in the AWS environment. Conduct code reviews and manage the codebase. Mandatory Requirements Minimum of 3 years in backend development. Proficient in Java 21. Experience with Spring Boot 3 and JPA Hibernate. Knowledge of PostgreSQL. Familiarity with AWS ECS - Fargate. Proficient in Terraform. Self-motivated and goal-oriented. Show more Show less

Gurugram, Haryana, India Full Time About us ATOSS Software SE is one of Germany’s most successful tech growth stories. As the market leader in Workforce Management Software, we help companies work more intelligently, creatively, and humanely optimizing the balance between profitability and people. We’re in rare company: according to Handelsblatt (10/24), just 309 public companies worldwide achieved over 20% return on sales for ten consecutive years. Only two are based in Germany and ATOSS is one of them. With 19 years of record breaking growth, over €2 billion market cap, and listings in SDAX and TecDAX, we’re scaling globally and we’re growing our Enterprise Sales Team. If you’re ready to drive impact in a high-performing B2B SaaS environment, this is your chance to elevate your career. The Person You are At ATOSS, we hire for both character and skill, seeking individuals who embody resilience, a pioneering spirit, and the passion to grow. We value those who: Think like entrepreneurs – taking ownership, pushing boundaries, and driving impact. Challenge the status quo – bringing fresh ideas and bold execution to the table. Thrive in change – seeing growth as a lifelong journey, both professionally and personally. The Role We are seeking a strategic and data-driven Head of Revenue Operations – Business Partner to lead our Revenue Operations Business Partnering function. This individual will act as a trusted advisor to Sales Leadership , while also supporting the Head of Revenue Operations leader in managing the team from time to time. The role is critical in driving forecast accuracy, performance analytics, structured reviews, and scalable operational excellence. Key Responsibilities Forecasting & Pipeline Management Lead and standardize the forecasting process across segments in collaboration with Sales Leaders Track pipeline hygiene, conversion, and coverage to identify risks and upsides Deliver scenario-based forecast modeling and performance insights Quarterly Business Reviews Drive QBR preparation including bookings, pipeline analysis, and forecast commentary Partner with leadership to ensure insights are translated into action plans GTM Planning Serve as the lead Revenue Operations partner to Sales Leadership Support headcount planning, territory planning, quota design, and goal-to-pipeline alignment Deliver ad-hoc reporting, performance diagnostics, and planning support Team Leadership Mentor a junior team members within the RevOps team supporting Sales, Marketing, and other GTM teams Drive consistency and efficiency across all partner-led reviews and reports Foster a high-performance culture focused on accuracy, enablement, and strategic value Systems, Tools & Analytics Serve as a subject matter expert on Salesforce (CRM) – ensuring data hygiene, reporting accuracy, and process compliance Leverage Tableau (preferred) for dashboard creation and pipeline visibility Work cross-functionally with GTM Systems and Data teams to align tools, metrics, and automation Key Requirements Education: Graduate in any discipline (required) MBA (especially in Business Analytics, Finance, Strategy, or Operations) Experience: 10–15 years of experience in Revenue Operations , Sales Strategy , or Business Partnering roles Prior experience in a Revenue Operations Business Partner (BP) role is mandatory Proven success in forecasting, business reviews, and stakeholder management Strong leadership capabilities with experience managing ops or analyst teams Technical Skills: Advanced knowledge of Salesforce CRM Working knowledge of Tableau or similar data visualization tools (preferred) Proficiency in Excel, PowerPoint, and operational reporting best practices Our Benefits Competitive salary and benefits package Opportunities for professional growth and development A collaborative and innovative work environment Over 15,000 well-known customers | Sustainable growth of over 10% | Over 30% EBIT | Listed on the German Stock Market: SDax & TecDax | Security & stability At Atoss, great talent knows no limits. We welcome professionals from all backgrounds and empower their growth through an inclusive, skill focused environment. Join us and be part of a high-growth, future-focused company!

Project Management: Manage and coordinate HR projects, initiatives, and programs.Track project progress, identify risks, and implement mitigation strategies.Develop and maintain project plans & timelinesFacilitate effective communication and collaboration among project stakeholders. Data Analysis and Insights: Prepare regular and ad-hoc reports on HR metrics and performance.Data management: data screening, tracking, ensuring quality of data maintained is accurateCollecting and interpreting data, analyzing results, Publishing & analyzing dashboards on key people metricsIdentify trends, patterns, and insights to inform data-driven decision-making.Develop and maintain HR dashboards and reports to track key metrics.Provide actionable insights to HR leadership to optimize workforce planning and strategy.Preparing of monthly/quarterly dashboard and presentation for Business Reviews (local and global) Process Improvement: Identify opportunities to streamline HR processes and improve efficiency. HR ISO Audit Management: Manage end-to-end HR ISO audits, including planning, execution, and reporting.Coordinate with internal teams from Business and HR to ensure smooth audit processes.Ensure compliance with ISO standards and regulations. Qualifications MBA-HR Primary Location : IN-Karnataka-Bangalore Schedule : Full-time Unposting Date : Ongoing

About Us Thoucentric is the Consulting arm of Xoriant, a prominent digital engineering services company with 5000+ employees. We are headquartered in Bangalore with presence across multiple locations in India, US, UK, Singapore & Australia Globally. As the Consulting business of Xoriant, We help clients with Business Consulting, Program & Project Management, Digital Transformation, Product Management, Process & Technology Solutioning and Execution including Analytics & Emerging Tech areas cutting across functional areas such as Supply Chain, Finance & HR, Sales & Distribution across US, UK, Singapore and Australia. Our unique consulting framework allows us to focus on execution rather than pure advisory. We are working closely with marquee names in the global consumer & packaged goods (CPG) industry, new age tech and start-up ecosystem. Xoriant (Parent entity) started in 1990 and is a Sunnyvale, CA headquartered digital engineering firm with offices in the USA, Europe, and Asia. Xoriant is backed by ChrysCapital, a leading private equity firm. Our strengths are now combined with Xoriant’s capabilities in AI & Data, cloud, security and operations services proven for 30 years. We have been certified as "Great Place to Work" by AIM and have been ranked as "50 Best Firms for Data Scientists to Work For". We have an experienced consulting team of over 450+ world-class business and technology consultants based across six global locations, supporting clients through their expert insights, entrepreneurial approach and focus on delivery excellence. We have also built point solutions and products through Thoucentric labs using AI/ML in the supply chain space. Job Description Role Summary: We are seeking a highly motivated and experienced Consultant to join our Sales and Customer Insights team. As a consultant, you will be responsible for delivering actionable insights to our clients that will help them improve their processes by data-driven decisions. You will work closely with our clients to understand their business needs, identify opportunities for improvement, and develop and implement effective solutions. Job Description: Conduct in-depth analysis of sales and customer specific data to identify key trends and patterns to enable the data-driven decision making. Having hands-on experience working with data is a must. Understand omnichannel sales (Offline and E-commerce) and data-sources to have a peer level conversation with clients on emerging business requirement in omnichannel ecosystem. Develop and implement strategies to improve sales performance and customer experience. Work closely with clients to understand their business needs and develop customized solutions. Provide insights and recommendations to clients based on data analysis and industry trends in the CPG, retail, and other industries. Good understanding of the user journey on E-commerce. Communicate findings and recommendations to clients in a clear and concise manner. Manage projects and ensure timely delivery of high-quality work. Handle budget, effort tracking, and product roadmap building with multiple stakeholders to ensure project delivery on time. Stay up to date with industry trends and developments in sales, customer experience, marketing analytics, and ecommerce technologies in the CPG, retail, and other customer-oriented industries. Effectively contribute to the growth of the company being part of internal initiatives, other than client deliverables. Requirements Qualifications: Strong educational background in Business, Marketing, Analytics, or a related field. 4-6 years of experience in sales and customer analytics, preferably with a focus on consumer industries. Strong analytical and problem-solving skills, with hands-on experience working with data. Prior experience of managing a product, handling a dashboard, and working with multiple stakeholders and across business and tech teams. Good functional understanding of the tech stack that powers the analytical dashboards Excellent communication and presentation skills. Experience in data analysis/ Business Intelligence/ visualization tools (e.g., Excel, Python, SQL, Power BI, Tableau) Having a functional understanding of predictive algorithms (Classification, Regression, Association, Clustering etc.) Experience with any web analytics tools (viz. Google Analytics, Adobe Analytics, Shopify Analytics etc.) is good to have Proven ability to manage projects and deliver high-quality work in time. Strong attention to detail and ability to work independently. Knowledge of industry trends and developments in sales, customer experience, and ecommerce technologies in the consumer industries. Experience working with cross-functional teams and delivering high-impact solutions. Having done projects in Sales Analytics, e-Commerce Analytics, Pricing & Promotion, RTM/ e-RTM Analytics, Category Analysis, Sentiment Analytics, Revenue Growth Management, Marketing Insights, Web Analytics, Customer Life Cycle Analytics, or any analytics in consumer space is must to have Benefits Personal Attributes Ability to cope in a complex and fast-changing business environment and to respond calmly and rationally to changing aspirations in a deadline-driven situation. Updated with the recent technology changes (ecommerce, digital, analytics and business trends). Works independently on complex processes and modules that may be used by one or more programs or systems. Strong planning and organizing skills including the ability to manage several work streams simultaneously. Excellent communication skills with a capacity to present, discuss and explain issues coherently and logically both in writing and verbally. Good influencing and persuasion skills with the ability to enthuse and inspire multidisciplinary teams and build successful relationships at all levels. Good team player, self-motivated and able to work on own initiatives. Clear decision-making ability with the facility to judge complex situations and assess when to escalate issues. Ability to balance conflicting and changing demands through prioritization and a pragmatic approach. Practice Name Sales Analytics Date Opened 06/16/2025 Work Mode Hybrid Job Type Full time Industry Consulting Corporate Office Thoucentric, Innovator Building, ITPL Office Zip/Postal Code 562149 City Banglore Country India State/Province Karnataka

- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience - Experience with data visualization using Tableau, Quicksight, or similar tools - Experience with data modeling, warehousing and building ETL pipelines - Experience in Statistical Analysis packages such as R, SAS and Matlab - Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling Have you ever ordered a product on Amazon and when that box with the smile arrived, wondered how it got to you so fast? Wondered where it came from and how much it cost Amazon? If so, Amazon’s Supply Chain Optimization Technology (SCOT) organization is for you. At SCOT, we solve deep technical problems and build innovative solutions in a fast-paced environment working with smart & passionate team members. (Learn more about SCOT: http://bit.ly/amazon-scot) Key job responsibilities Analyze and synthesize large data streams across multiple systems/inputs. • Work with Product Managers to understand customer behaviors, spot system defects, and benchmark our ability to serve our customers, improving a wide range of internal products that impact inventory health. • Develop business insights basis data extraction, data analytics, trend deduction & Pattern recognition. • Present these business insights to senior management/executives. • Create advanced dashboard to help a large group of teams to consume insights make changes to business process and track progress. • Build analytical models that can help improve business outcomes at scale enhancing current system abilities. Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.