Assistant Manager - Infra & Workplace Services TVS Motor Company

10.0 - 14.0 years

0 Lacs

coimbatore, tamil nadu

On-site

As a member of the Digital and AI Tech Center of Excellence (CoE) at TVS Motor Company, you will be responsible for managing AV solutions and devices across all locations of TVS Motor and its group entities. In addition, you will oversee critical meetings such as Board meetings and TP meetings, as well as support the IT needs of the Senior Leadership team, including mobile and laptop configurations. Your key responsibilities will include designing and developing AV systems, leading AV projects from conception to completion, overseeing installation and integration of AV systems, providing technical support and maintenance, mentoring junior engineers and technicians, maintaining documentation, and interacting closely with clients to understand their AV needs and deliver tailored solutions. To excel in this role, you must have a Bachelor's degree in Engineering or Technology (BE/BTech) or a Master's in Computer Applications (MCA) with over 10 years of relevant experience. You should possess in-depth knowledge of AV technologies, project management skills, strong problem-solving abilities, effective communication skills, leadership qualities, and a keen attention to detail. If you are passionate about leading digital and AI transformation in the global mobility sector, and if you have the expertise and drive to manage AV solutions and devices effectively, then this role at TVS Motor Company's Tech CoE is the perfect opportunity for you to make a significant impact in the sustainable mobility industry. Join us in championing progress through innovation and sustainable practices, and be a part of a legacy rooted in trust, value, and passion for customers. Visit www.tvsmotor.com for more information about TVS Motor Company.,

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Senior L2 Engineer AV & VC Support Leviathan Systems Pvt Ltd

5.0 - 9.0 years

0 Lacs

haryana

On-site

The Senior L2 Engineer AV & VC Support will manage, troubleshoot, and maintain Audio-Visual (AV) and Video Conferencing (VC) systems across enterprise environments. You will be responsible for providing Level 2 (L2) support for AV & VC setups in meeting rooms, auditoriums, and collaboration spaces. Your expertise in AV hardware, software integration, network configurations, and resolving AV/VC-related issues will be crucial in ensuring the seamless operation of meeting rooms, collaboration spaces, and digital signage systems. You will handle escalations from L1 engineers, collaborate with clients, and troubleshoot issues related to AV/VC infrastructure such as displays, projectors, audio systems, microphones, and VC units like Logitech, Poly, Cisco, Extron, Crestron, etc. Additionally, you will support AV automation, room scheduling systems, and digital signage solutions, and perform firmware upgrades, configuration changes, and system optimizations for AV devices. In terms of Video Conferencing & Collaboration Tools, you will be responsible for ensuring the smooth operation of platforms like Zoom, Microsoft Teams, Google Meet, and Webex. This includes troubleshooting camera tracking, microphone audio quality, and video feed synchronization issues, as well as configuring VC codecs, network settings, and room automation controls. You will also support hybrid meeting setups, including BYOD and soft codec integration. Your role will also involve working with IT teams to configure AV-over-IP, VLANs, QoS, and firewall rules for AV/VC traffic. It will be essential to ensure low-latency streaming, multicast configurations, and network security compliance. You will troubleshoot cloud-based conferencing bridges and integrate them with corporate IT infrastructure. As a Senior L2 Engineer, you will manage incident escalations, perform root cause analysis (RCA), and implement preventive measures. You will maintain AV asset inventory, technical documentation, system diagrams, and troubleshooting guides. Additionally, you will track service requests, escalate to vendors when necessary, and document firmware updates, maintenance schedules, and system health reports. Collaboration and leadership will be key aspects of your role. You will act as a mentor for L1 engineers and junior AV technicians, collaborate with cross-functional teams such as IT, facilities, project managers, and vendors, and participate in new AV project deployments, system upgrades, and proof-of-concept (POC) testing. The ideal candidate should have 5+ years of experience in AV/VC system integration, support, and troubleshooting, hands-on experience in enterprise AV environments, and large-scale deployments. Strong problem-solving, communication, and client-handling abilities are essential, along with the ability to work independently and collaborate effectively across teams. Time management and multitasking skills will be required to efficiently handle multiple escalations. A Bachelor's degree in Electronics, IT, AV Engineering, or a related field (or equivalent experience) is preferred. Certifications such as CTS, CTS-D, CTS-I, Crestron, Extron, QSC, or relevant AV industry certifications are a plus. This is a full-time position that involves on-site support at corporate offices and client locations, with remote troubleshooting as needed. The benefits include cell phone reimbursement, paid time off, and a day shift schedule from Monday to Friday with weekend availability required for work.,

Posted 1 month ago

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