Roles and Responsibilities Greet guests upon arrival, welcome them to the restaurant, and show them to their tables. Take orders accurately and efficiently from customers using a point-of-sale system. Ensure prompt delivery of food and beverages to guests while maintaining high levels of customer service. Maintain cleanliness and organization of dining areas, including tables, chairs, floors, etc. Provide exceptional guest service by being attentive to special requests and resolving any issues promptly.