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6 Damage Protection Jobs

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10.0 - 14.0 years

0 Lacs

delhi

On-site

You will be responsible for creating and managing a Service Center network to deliver exceptional after-sales service to customers. Your role will involve building strong relationships with Service Centers, collaborating with them to enhance service quality and efficiency, and handling escalations effectively. It is crucial to have a good understanding of the Extended Warranty business and possess sound technical knowledge of consumer durables and home appliances. Additionally, having a strong market network will be beneficial in this role. The ideal candidate should demonstrate the ability to lead and manage a team effectively. You should possess exceptional problem-solving, interpersonal, and analytical skills, along with the capability to synthesize and communicate findings across all organizational levels. A start-up mentality and the capacity to thrive in a fast-paced learning environment are essential qualities for this position. Qualifications for this role include an MBA in Marketing or a relevant degree, along with a minimum of 10 years of experience in the Service industry focusing on Consumer Durables. At Onsitego, we prioritize work-life balance and offer flexible working hours, emphasizing the importance of work output over strict schedules. We have a well-defined leave policy to support personal commitments and exigencies of our employees. Furthermore, we provide Mediclaim policies to take care of our employees and their families. We believe in the mutual growth of our employees and the company, offering a platform for continuous learning and skill enhancement.,

Posted 2 weeks ago

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10.0 - 14.0 years

0 Lacs

maharashtra

On-site

Onsitego is India's leading after-sales service provider offering Extended Warranty, Damage Protection, AMC Plans, and On-Demand Repair Services for all electronic devices and home appliances. With a mission to consistently deliver "WOW" experiences to customers, we maintain the highest Net Promoter Score (NPS) globally in after-sales services. Our hassle-free and reliable services are conveniently accessible through electronic stores and online marketplaces, having served over 8 million happy customers. Join us on our journey to enhance the lives of device users across the country by creating and managing a Service Center network that provides exceptional after-sales service to our customers. Responsibilities: - Establish and nurture strong relationships with Service Centers. - Collaborate with Service Centers to enhance service quality and efficiency through continuous performance evaluation and management. - Efficiently handle and resolve escalations. - Possess a good understanding of the Extended Warranty business. - Demonstrate sound technical knowledge of consumer durables and home appliances. - Develop a strong market network. Desired Candidate Profile: - Capable of effectively managing a team. - Exceptional problem-solving, interpersonal, and analytical skills with the ability to synthesize and communicate findings across all organizational levels. - Possess a Start-up mentality and excel in a fast-paced learning environment. Qualification: MBA (Marketing) or a relevant degree Experience: Minimum 10 years in the Service industry (Consumer Durables) Benefits: - Emphasis on work-life balance with flexible working hours focused on work output. - Well-defined leave policy to support personal commitments and exigencies. - Provision of a Mediclaim policy for employees and their families. - Encouragement of professional and company growth in tandem. - Platform provided for continuous learning and skill enhancement. Website: www.onsitego.com,

Posted 1 month ago

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10.0 - 14.0 years

0 Lacs

kolkata, west bengal

On-site

As India's leading after-sales service provider, Onsitego offers Extended Warranty, Damage Protection, AMC Plans, and On-Demand Repair Services for all electronic devices and home appliances. Our dedication to delivering exceptional customer experiences drives us to maintain the highest Net Promoter Score (NPS) globally in after-sales services. With hassle-free and reliable services available in electronic stores and online marketplaces, we have successfully catered to over 8 million happy customers. We are on a mission to enhance the lives of millions of device users across the country and are looking for talented individuals to join us in this rewarding journey. Job Purpose: As a key member of our team, you will be responsible for creating and managing a Service Center network aimed at providing top-notch after-sales service to our customers. Responsibilities: - Develop strong relationships with Service Centers. - Collaborate with Service Centers to enhance service quality and efficiency through continuous performance evaluation and management. - Handle and resolve escalations promptly. - Possess a good understanding of the Extended Warranty business. - Demonstrate sound technical knowledge of consumer durables and home appliances. - Maintain a strong market network. Desired Candidate Profile: - Ability to lead and manage a team effectively. - Exceptional problem-solving, interpersonal, and analytical skills with the capacity to communicate findings across all organizational levels. - Possess a startup mindset and thrive in a fast-paced learning environment. Qualification: MBA (Marketing) or a relevant degree Experience: Minimum of 10 years in the Service industry focusing on Consumer Durables Benefits: - Emphasis on work-life balance with flexible working hours based on work output. - Well-defined leave policy to support personal commitments and exigencies. - Employee and family healthcare coverage through a comprehensive Mediclaim policy. - Professional growth opportunities aligned with company growth. - Platform for continuous learning and skill development. Join us at Onsitego and be part of a team that values excellence, innovation, and personal growth. Visit our website at www.onsitego.com to learn more.,

Posted 1 month ago

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10.0 - 14.0 years

0 Lacs

maharashtra

On-site

As India's leading after-sales service provider, Onsitego specializes in offering a range of services including Extended Warranty, Damage Protection, AMC Plans, and On-Demand Repair Services for electronic devices and home appliances. Our core mission is to consistently provide customers with "WOW" experiences, resulting in the highest Net Promoter Score (NPS) globally within after-sales services. With hassle-free and reliable services accessible through electronic stores and online marketplaces, we have successfully catered to over 8 million happy customers. Join us on our journey to enhance the lives of millions of device users across the country by inviting talented individuals to be a part of our team. In this role, you will be tasked with creating and managing a network of Service Centers to deliver exceptional after-sales service to our customers. Key responsibilities include building strong relationships with the Service Centers, collaborating to enhance service quality and efficiency, managing escalations effectively, possessing a good understanding of the Extended Warranty business, demonstrating sound technical knowledge of consumer durables and home appliances, and having a strong market network. The ideal candidate should exhibit strong leadership skills to effectively manage a team, possess exceptional problem-solving abilities, interpersonal skills, and analytical capabilities. Additionally, candidates should have a startup mentality and excel in a fast-paced learning environment. Qualifications: - MBA (Marketing) or relevant degree Experience: - Minimum of 10 years in the Service industry, specifically Consumer Durables sector Benefits: - Flexible working hours to promote work-life balance - Well-defined leave policy to accommodate personal commitments - Mediclaim policy for employees and their families - Emphasis on professional growth in tandem with company growth - Opportunities for skill development and enhancement within a supportive learning environment Website: www.onsitego.com,

Posted 1 month ago

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10.0 - 14.0 years

0 Lacs

maharashtra

On-site

As India's leading after-sales service provider, Onsitego specializes in offering Extended Warranty, Damage Protection, AMC Plans, and On-Demand Repair Services for a wide range of electronic devices and home appliances. Our core mission is to consistently deliver exceptional customer experiences, with a strong focus on achieving the highest Net Promoter Score (NPS) globally in the after-sales services sector. Our hassle-free and reliable services are easily accessible through various electronic stores and online marketplaces, having catered to over 8 million satisfied customers to date. Join us on our journey to enhance the lives of millions of device users across the country by becoming an integral part of our team. In this role, your primary responsibility will be to develop and manage a robust Service Center network aimed at delivering top-notch after-sales service to our esteemed customers. Key aspects of the role include fostering strong relationships with Service Centers, collaborating with them to enhance service quality and efficiency, handling and resolving escalations effectively, possessing a thorough understanding of the Extended Warranty business, exhibiting sound technical knowledge of consumer durables and home appliances, and having a well-established market network. We are seeking candidates with an MBA in Marketing or a relevant degree, coupled with a minimum of 10 years of experience in the Service industry specifically in the Consumer Durables segment. The ideal candidate should have a proven track record of team management, exceptional problem-solving abilities, strong interpersonal skills, proficient analysis capabilities, and the knack for effectively communicating insights at all organizational levels. A startup mindset and the ability to thrive in a dynamic, fast-paced learning environment are highly valued attributes. At Onsitego, we prioritize work-life balance by offering flexible working hours, a well-defined leave policy to accommodate personal commitments, and a comprehensive Mediclaim policy for employees and their families. We are committed to nurturing both your professional growth and the company's growth, providing a conducive platform for continuous learning and skill enhancement. Join us at Onsitego and be a part of a team that values your contribution and supports your holistic well-being. Visit our website at www.onsitego.com to learn more about our organization and the exciting opportunities that await you.,

Posted 1 month ago

Apply

10.0 - 14.0 years

0 Lacs

maharashtra

On-site

As India's leading after-sales service provider, Onsitego specializes in offering Extended Warranty, Damage Protection, AMC Plans, and On-Demand Repair Services for electronic devices and home appliances. With a strong commitment to providing "WOW" experiences to customers, we have achieved the highest Net Promoter Score (NPS) globally in after-sales services. Our hassle-free and reliable services are easily accessible through electronic stores and online marketplaces, catering to over 8 million happy customers. We are on a mission to enhance the lives of millions of device users in the nation and invite talented individuals to join us in this impactful journey. Responsibilities: - Create and manage a Service Center network to deliver exceptional after-sales service. - Develop strong relationships with Service Centers. - Collaborate with Service Centers to enhance service quality and efficiency by continuously monitoring and managing their performance. - Efficiently handle and resolve escalations. - Possess good understanding of the Extended Warranty business. - Demonstrate sound technical knowledge of consumer durables and home appliances. - Build a strong market network. Desired Candidate Profile: - Ability to lead and manage a team effectively. - Exceptional problem-solving, interpersonal, and analytical skills with the ability to communicate findings across all levels of the organization. - Possess a Start-up mentality and thrive in a dynamic, fast-paced learning environment. Qualifications: - MBA (Marketing) or a relevant degree. Experience: - Minimum of 10 years in the Service industry, specifically in Consumer Durables. Benefits: - Emphasis on work-life balance with flexible working hours focused on work output. - Well-defined leave policy to support personal commitments and emergencies. - Provision of Mediclaim policy for employees and their families. - Encouragement of professional and company growth in tandem. - Opportunities for continuous learning and skill development.,

Posted 1 month ago

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