Job Title: CRM Executive Location: Jaipur, Rajasthan Company: Dalmia Group Experience: 2–5 years Industry: Textiles / Fabrics / B2B & Retail Employment Type: Full-time Job Summary: We are looking for a proactive and detail-oriented CRM Executive to manage and enhance customer relationships across all business units. The role involves maintaining customer databases, tracking interactions, managing follow-ups, and supporting sales and service teams to deliver superior customer experience. Key Responsibilities: Maintain and regularly update customer databases across wholesale, retail, and international divisions. Monitor and follow up on client inquiries, leads, and service requests to ensure timely responses and closures. Conduct payment follow-ups with clients over phone calls and maintain proper records. Use CRM tools to track interactions and generate reports for management. Assist in organizing promotional campaigns, loyalty programs, and client engagement activities. Prepare and present customer service reports, purchase histories, and interaction logs. Support the sales team with documentation, reminders, and follow-up schedules. Maintain courteous, professional, and prompt communication with clients across calls, WhatsApp, email, and in-person interactions. Skills & Qualifications: Bachelor’s degree in Business Administration, Marketing, or a related field. 2–5 years of experience in CRM, customer service, or client coordination Proficiency in CRM tools and MS Office (Excel, Word, Outlook). Strong verbal and written communication skills in English and Hindi. Organized, detail-oriented, and capable of multi-tasking. Preferred: Experience working in a trading or retail environment. Understanding of textile industry operations and client expectations. Familiarity with WhatsApp Business, Google Workspace, and basic digital tools. To Apply: Please send your CV to [email protected] with the subject line: Application for CRM Profile – [Your Name] OR share your resume on WhatsApp at +91 91191 22560 Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person

Job Title: Assistant Location: Jaipur, Rajasthan Company: Dalmia Group Experience: 1–3 years Employment Type: Full-time Industry: Textiles / Trading / Retail / Office Administration About Us: Dalmia Group is a diversified business group with operations in international trade, wholesale fabric distribution, and retail menswear. With a close-knit team of 11–50 employees, we value agility, trust, and growth across our business verticals. Job Summary: We are seeking a reliable and well-organized Assistant to support day-to-day administrative and operational activities across various departments. The ideal candidate should be proactive, detail-oriented, and comfortable handling multi-tasking in a fast-paced business environment. Key Responsibilities: Assist in managing files, records, and documentation Handle data entry, Excel sheets, and email communications Coordinate with clients, vendors, and internal teams as required Follow up on pending tasks and update reporting formats Support inventory checks, billing coordination, and courier dispatches Schedule meetings, maintain calendars, and support in basic reporting Ensure smooth office operations through timely task completion Assist senior team members as needed with daily office tasks Skills & Qualifications: Graduate in any discipline (Commerce/Arts preferred) 1–3 years of experience in an office assistant or coordinator role Proficiency in MS Office (especially Excel and Outlook) Good communication skills in English and Hindi Punctual, dependable, and organized at work Willingness to learn and take initiative To Apply: Please send your CV to [email ID] with the subject line: Application for Assistant – [Your Name] OR share your resume on WhatsApp at +91 91191 22560 Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹22,000.00 per month Schedule: Day shift Work Location: In person

Job Title: CRM Executive Location: Jaipur, Rajasthan Company: Dalmia Group Experience: 2–5 years Industry: Textiles / Fabrics / B2B & Retail Employment Type: Full-time Job Summary: We are looking for a proactive and detail-oriented CRM Executive to manage and enhance customer relationships across all business units. The role involves maintaining customer databases, tracking interactions, managing follow-ups, and supporting sales and service teams to deliver superior customer experience. Key Responsibilities: Maintain and regularly update customer databases across wholesale, retail, and international divisions. Monitor and follow up on client inquiries, leads, and service requests to ensure timely responses and closures. Conduct payment follow-ups with clients over phone calls and maintain proper records. Use CRM tools to track interactions and generate reports for management. Assist in organizing promotional campaigns, loyalty programs, and client engagement activities. Prepare and present customer service reports, purchase histories, and interaction logs. Support the sales team with documentation, reminders, and follow-up schedules. Maintain courteous, professional, and prompt communication with clients across calls, WhatsApp, email, and in-person interactions. Skills & Qualifications: Bachelor’s degree in Business Administration, Marketing, or a related field. 2–5 years of experience in CRM, customer service, or client coordination Proficiency in CRM tools and MS Office (Excel, Word, Outlook). Strong verbal and written communication skills in English and Hindi. Organized, detail-oriented, and capable of multi-tasking. Preferred: Experience working in a trading or retail environment. Understanding of textile industry operations and client expectations. Familiarity with WhatsApp Business, Google Workspace, and basic digital tools. To Apply: Please send your CV to office@dalmia.co.in with the subject line: Application for CRM Profile – [Your Name] OR share your resume on WhatsApp at +91 91191 22560 Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person

Job Title: CRM Executive Location: Jaipur, Rajasthan Company: Dalmia Group Experience: 2–5 years Industry: Textiles / Fabrics / B2B & Retail Employment Type: Full-time Job Summary: We are looking for a proactive and detail-oriented CRM Executive to manage and enhance customer relationships across all business units. The role involves maintaining customer databases, tracking interactions, managing follow-ups, and supporting sales and service teams to deliver superior customer experience. Key Responsibilities: Maintain and regularly update customer databases across wholesale, retail, and international divisions. Monitor and follow up on client inquiries, leads, and service requests to ensure timely responses and closures. Conduct payment follow-ups with clients over phone calls and maintain proper records. Use CRM tools to track interactions and generate reports for management. Assist in organizing promotional campaigns, loyalty programs, and client engagement activities. Prepare and present customer service reports, purchase histories, and interaction logs. Support the sales team with documentation, reminders, and follow-up schedules. Maintain courteous, professional, and prompt communication with clients across calls, WhatsApp, email, and in-person interactions. Skills & Qualifications: Bachelor’s degree in Business Administration, Marketing, or a related field. 2–5 years of experience in CRM, customer service, or client coordination Proficiency in CRM tools and MS Office (Excel, Word, Outlook). Strong verbal and written communication skills in English and Hindi. Organized, detail-oriented, and capable of multi-tasking. Preferred: Experience working in a trading or retail environment. Understanding of textile industry operations and client expectations. Familiarity with WhatsApp Business, Google Workspace, and basic digital tools. To Apply: Please send your CV to office@dalmia.co.in with the subject line: Application for CRM Profile – [Your Name] OR share your resume on WhatsApp at +91 91191 22560 Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person