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Gryphon Hytech Services logo
Scheduling Analyst| Data Analysis| 3 To 5 years| Hybrid| Mumbai Gryphon Hytech Services

3.0 - 5.0 years

7 - 10 Lacs

Mumbai

Hybrid

Role : Scheduling Analyst Job Location : Mumbai(We can hire from Pan India) Mode of work : Hybrid, need to travel to Mumbai office as per business requirement at their own cost. Shift timing : UK timings 1pm to 10pm (5 days working Mon to Fri) Years of experience: 3 to 5 years Skillset required: Planning/scheduling experience. Expertise in using all essential applications and systems for line management (e.g Aspect eWFM, AIDA, Dakota, Firefly, OPT, MI Webview , Sharepoint). Data Analysis Job Description: Support the senior management team in maintaining the optimal agent schedule design and profile to meet business demands. Work with offshore teams to ensure schedules are accurate and as per...

Posted 3 months ago

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