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16.0 - 25.0 years
30 - 45 Lacs
hyderabad
Work from Office
Cluster Leads: Total Exp: Minimum 16+yrs Cluster leads are single point accountable for all services and all Applications in that Cluster Cluster Leads to maintain Critical application list” and “FOF list” and ensure we are meeting expectation on both based on services agreed in SOW Accountable for Seamless delivery for designated Cluster covering all Metrics, SLA, KPIs Daily Tracking on P1, P2 tickets along with AMs, MIM teams Focus on near Zero-defect delivery Ensure all Cognizant internal Processes (DE etc.) are followed as per timelines Compliance to all Mandatory trainings – Self and by the team Drive Customer Fortnightly Meetings with E2E accountability First level handling of any Secu...
Posted 3 days ago
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