Quality Control Executive Inside Sales Frido

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As a Quality Control Specialist at Frido, you will play a crucial role in ensuring sales effectiveness and maintaining quality standards. Your responsibilities will include: - Call & Chat Monitoring: Listen to and evaluate sales calls, chats, and email interactions to ensure adherence to quality standards and sales effectiveness. - Process Optimization: Identify gaps in the sales pitch, objection handling, and closing techniques to streamline workflows and enhance conversions. - Training & Coaching: Provide feedback and training to Inside Sales representatives to improve communication skills, product knowledge, and customer engagement. - Quality Assurance: Develop and maintain quality scorec...

Posted 5 days ago

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Quality Control Executive Inside Sales Frido

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As a Quality Assurance Specialist at Frido, you will play a crucial role in ensuring that our sales team delivers exceptional quality service to our customers. Your primary responsibilities will include monitoring and evaluating sales calls, chats, and email interactions to maintain high-quality standards and sales effectiveness. By identifying areas for process optimization, such as refining sales pitches and objection handling techniques, you will contribute to enhancing workflows and increasing conversions. In this role, you will also be responsible for providing feedback and training to Inside Sales representatives to enhance their communication skills, product knowledge, and customer en...

Posted 2 months ago

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