Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

eBusiness Analyst Softobiz

5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

The eBusiness Analyst is an investigative, proactive, and supportive team member working in either the eBusiness Customer or eBusiness Supplier Teams. Your responsibility includes investigating and interpreting data, developing insights, and proposing actionable solutions before execution. You will be accountable for proactively identifying issues, pinpointing their root cause, and devising solutions to address them. The role involves working with digitally integrated customers via EDI, Punchout, or Optical Character Recognition (OCR), as well as digitally integrated suppliers via EDI. In terms of planning and optimization, you will analyze incoming EDI, Punchout, or OCR issues, investigate the technical root cause, and collaborate with stakeholders for timely and accurate resolution. Automation of manual processes will be done in collaboration with internal and external stakeholders for atomization through technical support systems knowledge. You will identify opportunities to enhance processes or create efficiencies to support existing integrated customers through any changes like ERP changes or security protocol updates. Collaborating with eBusiness Project Managers, Sales, Customer Care, and Category teams will be essential to drive successful outcomes. Regarding integrations, you need to gain an understanding of Blackwoods customers and suppliers to recognize valuable integrations for both Blackwoods and its customers and suppliers. Supporting EDI, Punchout, or OCR integrations with Blackwoods, B2Be, and suppliers with various documents will be part of your responsibilities. Facilitating EDI, Punchout, or OCR testing between Blackwoods and customers to ensure minimal impact when the supplier goes live in the production environment is also crucial. Investigating root cause EDI exception issues and working with stakeholders to resolve them in a timely manner will be a key focus area. Stakeholder engagement is vital, and you are required to establish strong and respectful relationships with key internal and external stakeholders, ranging from Technical, Purchasing, and Warehousing teams to external suppliers" business and Technical teams. Creating strong relationships within the eBusiness team and the broader Digital team across Blackwoods is essential for seamless collaboration. In terms of process/reporting improvements and automation, you will be responsible for continuously improving current reporting in Power BI and driving touchless reporting processes. Regular review and development of business processes in Promapp will be part of your duties. Effective communication of all requirements changes to stakeholders and implementation into specification documents where necessary is crucial. Automation of manual processes in collaboration with various internal teams like BI, Data, and Analytics is also expected. Participation in the safety agenda by ensuring compliance with HSE responsibilities, adherence to lifesaving rules, and reporting potential breaches for corrective action is necessary. Compliance with HSW training requirements and completion of iLearn HSW training modules and participation in toolbox talks are also part of your responsibilities. To qualify for this role, you need at least 5 years of experience managing OCR, EDI, CRM, or ERP integration projects, especially under tight deadlines. Strong experience in cross-functional stakeholder management and regular engagement is required. Excellent communication skills, both written and verbal, for effective interaction via email, calls, and meetings are essential. Hands-on experience with UAT/sprint testing, preferably from the customer side, is preferred. Intermediate to advanced Excel skills, proficiency with Outlook, experience in managing shared mailboxes efficiently, familiarity with OCR systems and their implementation, ERP knowledge with UAT testing experience, and experience with ARIBA, SAP, COUPA, including cXML integrations and Punchout setup are also desired. Softobiz is an organization committed to transforming businesses through insights, creativity, and technology. With a team of 300+ technology enthusiasts, Softobiz has been trusted by leading enterprises globally for over 12+ years. The culture at Softobiz fosters equality, learning, collaboration, and creative freedom, empowering employees to grow and excel in their careers. If you join Softobiz, you will work with technical pioneers in the latest technologies, access training sessions and skill-enhancement courses for personal and professional growth, be rewarded for exceptional performance, and celebrate success through engaging parties. You will experience a culture that embraces diversity and creates an inclusive environment for all employees. Softobiz is an equal opportunity employer that celebrates diversity and is dedicated to creating an inclusive workplace for all employees.,

Posted 1 week ago

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