Sales Development Specialist Etech Global Services

2.0 - 4.0 years

0 Lacs

gandhinagar, maharashtra, india

On-site

Join us as a Sales Development Specialist Enterprise AI & Contact Center Solutions at Etech! What You'll Be Doing: Proactively identify, research, and target enterprise-level prospects in industries including CX technology, SaaS, BPO, and analytics. Leverage account-based marketing (ABM) strategies to map target accounts, identify multiple decision-makers (Ops, IT, QA, Training, Procurement, C-suite), and execute multi-touch outreach campaigns. Initiate high-value discovery conversations to understand challenges, priorities, and KPIs such as AHT, CSAT, compliance, and FCR, positioning QEval as a solution partner. Use QEval's proof points, customer success stories, and ROI case studies to dri...

Posted 1 month ago

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CRM Specialist vidaXL

3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

As a CRM Specialist, you report to the Application Manager and work closely with the CX Technology & Innovation team and the Customer Service Operations team. Your role involves configuring, maintaining, and optimizing the CRM tool in alignment with the Application Manager's requirements. You utilize out-of-the-box functionalities and collaborate with the development team to implement custom-built features. Seamless integration of the CRM with third-party applications like Chatbot, IVR, Nexus, and third-party sales channels is crucial. Your main responsibilities include: - Keep track of user needs and requirements. - Optimize existing functionalities in line with user requirements. - Impleme...

Posted 1 month ago

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