Product Support Capital Market (Unix, SQL) FIS Global

5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As a Client Support Analyst at FIS, you will be part of the Securities Finance and Processing team under the Capital Markets Trading and Processing group. You will play a crucial role in providing support for the FIS Solutions, addressing functional issues, and coordinating with internal teams to ensure a consistent level of quality service. Your responsibilities will include: - Identification and validation of issues - Documenting client calls and emails in the universal call tracking database - Providing L1 and L2 functional application support - Prioritizing and escalating open items - Researching and resolving issues - Coordinating with internal teams as necessary - Responding to client ...

Posted 3 weeks ago

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Customer Experience Lead Wishlink

5.0 - 7.0 years

0 Lacs

gurugram, haryana, india

On-site

About Wishlink Wishlink is on a mission to revolutionize the creator economy and redefine how people shop. We're all about providing every user with a highly personalized shopping experience guided by creators, so they can find exactly what they want, in a very short time, while improving their online shopping experience severalfold. We are shaping a new era at the intersection of two of the most prominent aspects of the internet- e-commerce and social media. Team and Investors Wishlink was founded by 3 friends from college, Chandan, Shaurya, and Divyansh, with a shared passion to solve real-world problems at scale and consume content for hours (XD). We started Wishlink in January 2022 when ...

Posted 2 months ago

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Trainee - Client Experience BookMyShow

0.0 - 4.0 years

0 Lacs

maharashtra

On-site

Role Overview: At Red Stub Club, an exclusive membership by BookMyShow, you will be responsible for curating extraordinary experiences across live entertainment, fine dining, sports, and cinema for a select group of VIP members. Your role will involve ensuring that every interaction with RSC members is personalized, smooth, and reflective of the exclusivity that RSC stands for. Key Responsibilities: - Assist in hosting and interacting with RSC members to anticipate and meet their needs effectively. - Support the team on-site at events to deliver premium client experiences. - Capture client preferences and feedback to tailor future interactions. - Handle queries, resolve minor issues, and mai...

Posted 2 months ago

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