Customer Experience Manager-Design Search Advisers Services Guj

4.0 - 9.0 years

8 - 13 Lacs

Bengaluru

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Job Title: Manager Customer Experience (CX) Design Location: Bangalore Department: Customer Success, Service Job Description: We are looking for a dynamic Manager Customer Experience Design to lead and drive customer-centric transformation across digital and operational journeys. The ideal candidate will be passionate about solving customer pain points, building scalable processes, and championing a voice-of-customer culture across the organization. Key Responsibilities: Act as the Voice of Customer (VoC) across all business functions and customer journeys Drive CX metrics improvement (NPS, CSAT, Resolution, CTU) by identifying pain points and improving processes Lead design thinking initiat...

Posted 4 months ago

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Customer Experience Manager Search Advisers Services Guj

4.0 - 9.0 years

8 - 13 Lacs

Bengaluru

Work from Office

Job Title: Manager Customer Experience (CX) Design Location: Bangalore Department: Customer Success, Service & Operation Job Description: We are looking for a dynamic Manager – Customer Experience Design to lead and drive customer-centric transformation across digital and operational journeys. The ideal candidate will be passionate about solving customer pain points, building scalable processes, and championing a voice-of-customer culture across the organization. Key Responsibilities: Act as the Voice of Customer (VoC) across all business functions and customer journeys Drive CX metrics improvement (NPS, CSAT, Resolution, CTU) by identifying pain points and improving processes Lead design th...

Posted 5 months ago

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