214 Cx Jobs - Page 8

Responsibilities Proactively recognize customer requirements, uncover unaddressed needs, and develop potential solutions across various customer groups. Assist in shaping intricate product and program strategies based on customer interactions, and effectively implement solutions and projects for customers that are scalable to complex, multiple enterprise environments. Collaborate with customers and/or internal stakeholders to communicate the strategy, synchronize the timeline for solution implementation, provide updates, and adjust plans according to evolving objectives, effectively and promptly. Prepare for complex product or solution-related inquiries or challenges that customers may present. Gather and convey detailed product insights driven by customer needs and requirements. Promote understanding of customer complexities and the value propositions of various programs (e.g., speaking at different events, team meetings, product reviews) to key internal stakeholders. Primary Skills: Must possess over 4 years of experience with OBIA and Oracle Analytics. Must have a robust knowledge of Analytics RPD design, development, and deployment. Should possess a strong understanding of BI/data warehouse analysis, design, development, and testing. Extensive experience in data analysis, data profiling, data quality, data modeling, and data integration. Proficient in crafting complex queries and stored procedures using Oracle SQL and Oracle PL/SQL. Skilled in developing visualizations and user-friendly workbooks. Previous experience in developing solutions that incorporate AI and ML using Analytics. Experienced in enhancing report performance. Desirable Skills: Experience with Fusion Applications (ERP/HCM/SCM/CX) Ability to design and develop ETL Interfaces, Packages, Load plans, user functions, variables, and sequences in ODI to support both batch and real-time data integrations. Worked with multiple Cloud Platforms. Certified on FDI, OAC and ADW.

Customer Excellence Advisory Lead (CEAL) aims to enable customers to fully leverage their data by offering top-tier architectural guidance and design. As part of the Oracle Analytics Service Excellence organization, our team includes Solution Architects who specialize in Oracle Analytics Cloud, Oracle Analytics Server, and Fusion Data Intelligence. Our main goal is to ensure the successful adoption of Oracle Analytics. We engage with customers and partners globally, building trust in Oracle Analytics. We also collaborate with Product Management to enhance product offerings and share our insights through blogs, webinars, and demonstrations. The candidate will collaborate with strategic FDI customers and partners, guiding them towards an optimized implementation and crafting a Go-live plan focused on achieving high usage. Career Level - IC4 Responsibilites : Proactively recognize customer requirements, uncover unaddressed needs, and develop potential solutions across various customer groups. Assist in shaping intricate product and program strategies based on customer interactions, and effectively implement solutions and projects for customers that are scalable to complex, multiple enterprise environments. Collaborate with customers and/or internal stakeholders to communicate the strategy, synchronize the timeline for solution implementation, provide updates, and adjust plans according to evolving objectives, effectively and promptly. Prepare for complex product or solution-related inquiries or challenges that customers may present. Gather and convey detailed product insights driven by customer needs and requirements. Promote understanding of customer complexities and the value propositions of various programs (e.g., speaking at different events, team meetings, product reviews) to key internal stakeholders. Primary Skills: Must possess over 4 years of experience with OBIA and Oracle Analytics. Must have a robust knowledge of Analytics RPD design, development, and deployment. Should possess a strong understanding of BI/data warehouse analysis, design, development, and testing. Extensive experience in data analysis, data profiling, data quality, data modeling, and data integration. Proficient in crafting complex queries and stored procedures using Oracle SQL and Oracle PL/SQL. Skilled in developing visualizations and user-friendly workbooks. Previous experience in developing solutions that incorporate AI and ML using Analytics. Experienced in enhancing report performance. Desirable Skills: Experience with Fusion Applications (ERP/HCM/SCM/CX) Ability to design and develop ETL Interfaces, Packages, Load plans, user functions, variables, and sequences in ODI to support both batch and real-time data integrations. Worked with multiple Cloud Platforms. Certified on FDI, OAC and ADW.

ThePrincipal Learning Content Strategist Customer Experience (CX)is an individual contributor role. The individualis a self-motivated professional who uses their expertise to supportOUproducts, curate online subscription material aligned with the CX Product Strategy, participate in content roadmap planning, and contribute to the development and recording of trainingcontent. The ideal candidate will discover, propose, design and prototype new teaching methods, learner engagement techniques, and content for all audiences within Oracle University for our CX educational offerings. In this role you will drive transformation, innovation, and best practices for Oracle University products and services and ensure strategic alignment, rollout and execution of CX related educational offerings & programs within the Oracle University ecosystem.The applicant must be eager to learn technology to support and deliver training using modern learning techniques while working in a fast-paced market and environment. What we love to see: Passion for training and sharing knowledge! 8+ years of hands-on experience working under the hood with Oracle Customer Experience (CX) applications. Practical knowledge and consulting field experience working with several of the following Oracle Cloud Applications technologies: Sales (Sales Force Automation, Commerce, CPQ, Subscription Management, Partner Relationship Management) Service (Fusion Service, B2C Service, Field Service, Knowledge Management) Marketing (B2B Marketing, B2C Marketing, Eloqua, Responsys) Responsibilities 50% - Strategy & Planning Develop relationships with Product Development (Strategy & Management) teams and aims to embed training strategy in product planning and release cycles. Aligns with Product Development and OU teams to develop and maintain training content roadmap planning with focus on time to market aligned with Oracle Partner and Customer needs. Workswith strategic partners across multiple departments at Oracle (CSS, Support, Consulting)to understand customer journey and implementation lifecycle methodologies to align curriculum strategy to drive and support customer satisfaction. Has intimate knowledge of OU CX Learning Subscription content and identifies areas of focus to ensure adequate coverage in alignment with CX Product Development, CSS and OU priorities. Ensures that content direction balances both the user needs and business goals of driving Oracle IP, improving efficiency, and enhancing customer success and satisfaction. Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class. Collaborates with Oracle University business leaders to support the identification and prioritization of programs and projects that advance our strategic initiatives. 20% - Delivery & Execution: Improve the impact and effectiveness of our content through user research studies, benchmark analysis, data collection, and competitive research Use knowledge of learning styles to help teams deliver a variety of content types to reach multiple audiences by Identifying and considering pros, cons, issues, obstacles, dependencies, and value associated with content design and enhancements. Drives and participates in content/curriculum proof of concept and design prototypes for upstream validation and feedback from stakeholders. Supports Delivery with content creation and recording. 30% - People: Fosters collaboration with Oracle University team members (Delivery, Go to Market, Customer Success, Guided Learning, Product Management, Production) to drive value and identify and resolve impediments. Advocates for the end user and stakeholder by becoming associated with the product, empathizing with, and understanding learner needs. Works with the Product Development teams to continuously assess progress, disseminate lessons learned, and understand next steps Participates in and contributes to learning activities around modern content design approaches and core practices. QUALIFICATIONS and COMPETENCIES: 8+ years of experience working in a fast-paced functionalimplementation environment with a recent emphasis on Cloud. Has expertise in a specific Oracle CX Cloud technology environment, preferably 2+ or more Oracle CX Cloud products Experienced with software-specific design and realization, as well as testing, deployment and release management, or technical and functional application management of client-specific package-based solutions. Experience in client facing roles and have interacted with customers in requirement gathering, workshops, design, configuration, testing and Go-live. Soft Skills: Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders Business Insight: Applying knowledge of business and the marketplace to advance the organizations goals Collaborates: Building partnerships and working collaboratively with others to meet shared objectives Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Cultivates Innovation: Creating new and better ways for the organization to be successful Customer Focus: Building strong customer relationships and delivering customer-centric solutions. Demonstrated success in applying continuous customer discovery best practices. Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action Interpersonal Savvy: Relating openly and comfortably with diverse groups of people Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations Empathy: Understands the needs of multiple stakeholders and is responsive in meeting their needs with the most optimal resolution Comfortable working in a global setting

About Oracle Customer Success Services Oracle University & the Role It is an exciting time to be part of Oracle Customer Success Services (CSS) Oracle University. As Oracle continues to rapidly introduce new products and enhancements, our focus is on delivering world class training solutions for next-generation AI capabilities that automate and revolutionize business processes across industries. The Fusion Cloud Applications Product Management Team within Oracle University is instrumental in setting the learner journey direction aligned to the innovative Fusion Cloud Applications AI initiative , and we are seeking a highly skilled, visionary Solution Lead with deep expertise in Oracle Fusion Cloud Applications and AI-driven solutions. This unique opportunity blends technical leadership, consulting, enablement, curriculum strategy, and hands-on innovation. You will shape, deliver, and educate on practical, scalable AI and AI Agent solutions that empower customers and Oracle partners to leverage leading AI capabilitieswhile translating the latest Oracle Fusion Cloud Application AI innovations into actionable training and enablement resources. Responsibilities Key Responsibilities AI Training Strategy and Design Lead the design and deployment of Oracle Fusion Cloud (ERP, HCM, SCM, CX) solutions by building and integrating the latest AI/ML innovations from Oracles evolving cloud portfolio into innovative training solutions. Consult closely with product development on the end-to-end implementation of practical AI agent applications, ensuring alignment with business objectives and industry best practices to include in OU training catalog. Serve as a subject matter expert and technical advisor, guiding customers and systems integrator partners on effectively implementing, tailoring, and operationalizing AI agent templates via OU training catalog. Advisory, & Best Practice Development Engage directly with Product Development to define training requirements, use cases, and desired AI outcomestranslating these needs into hands-on, deployable technical training solutions. Document and curate AI agent best practices, use cases, and lessons learned, elevating OU learners understanding and adoption of AI-powered enterprise solutions. Provide actionable feedback to CSS OU teams based on real-world AI agent deployments and customer interactions to continually evolve and enhance training. Partner & Customer Enablement: Training and Curriculum Leadership Act as an AI evangelist and enablement leaderdesign, develop, and continuously update comprehensive training curriculum and enablement resources focused on Oracle Fusion Cloud Applications AI capabilities for Oracle partners and customers. Proactively track and evaluate new Oracle Fusion Cloud AI features and innovations, translating advancements into high-impact internal and external enablement programs, workshops, documentation, and learning content. Innovation, Collaboration & Continuous Improvement Collaborate cross-functionally with Oracle product development and curriculum teams to innovate and refine agent-based cloud solutions, remaining hands-on and current in advanced AI and analytics trends. Lead continuous process and content improvement by gathering and analyzing stakeholder feedback, iterating training materials and curriculum as Oracles AI portfolio advances. Use project management and analytics tools to transparently track deliverables, monitor program and curriculum success, and measure overall business impact. Required Qualifications Bachelors or Masters degree in Computer Science, Software Engineering, Advanced Analytics, Information Systems, or a related STEM field. Experience working directly with customers, partners, and sales teams to deliver tailored technical solutions and advisory services Strong background in computer science, technical solution engineering, or advanced analytics. Understanding of RAG (Retrieval-Augmented Generation) techniques is required. Experience in designing and building AI multi-agent solutions for business environments is a plus Has built and deployed enterprise applications, including experience in solution engineering, building functional and/or technical demonstrations, consulting, or software development. Hands-on experience implementing scalable AI systems is desired though not required. Ability to understand, clarify, and translate functional/business requirements into practical, viable training solutions Experience leading Oracle Fusion Cloud Application implementations (ERP, HCM, SCM, CX) focusing on AI and enterprise innovation Demonstrated hands-on experience architecting, building, and deploying enterprise-class cloud and AI/ML solutionsparticularly within Oracle Fusion Cloud and/or analogous ERP, HCM, SCM, CX platforms. Expertise in the design of functional/technical curriculum and enablement material. Proficiency with frameworks such as Flowise, CrewAI, Relevance AI, Langchain, or AutoGen. Ability to consult, advise, and collaborate directly with enterprise customers, SI partners, and Oracle sales teams to deliver tailored, high-impact AI and cloud solutions. Outstanding communication skills (oral, written, and presentation), strong analytical and critical thinking skills, and the ability to proactively solve complex problems. Experience working in a fast-paced, dynamic software/cloud environment. Preferred Qualifications Oracle Cloud Architect and/or relevant Functional certifications. Experience enabling Oracle partners/customers in deploying and adopting AI or automation-driven cloud solutions. Previous involvement in change management and user adoption programs for enterprise systems. Knowledge of hybrid and multi-cloud architectures.

Customer Excellence Advisory Lead (CEAL) aims to enable customers to fully leverage their data by offering top-tier architectural guidance and design. As part of the Oracle Analytics Service Excellence organization, our team includes Solution Architects who specialize in Oracle Analytics Cloud, Oracle Analytics Server, and Fusion Data Intelligence. Our main goal is to ensure the successful adoption of Oracle Analytics. We engage with customers and partners globally, building trust in Oracle Analytics. We also collaborate with Product Management to enhance product offerings and share our insights through blogs, webinars, and demonstrations. The candidate will collaborate with strategic FDI customers and partners, guiding them towards an optimized implementation and crafting a Go-live plan focused on achieving high usage. Responsibilities Proactively recognize customer requirements, uncover unaddressed needs, and develop potential solutions across various customer groups. Assist in shaping intricate product and program strategies based on customer interactions, and effectively implement solutions and projects for customers that are scalable to complex, multiple enterprise environments. Collaborate with customers and/or internal stakeholders to communicate the strategy, synchronize the timeline for solution implementation, provide updates, and adjust plans according to evolving objectives, effectively and promptly. Prepare for complex product or solution-related inquiries or challenges that customers may present. Gather and convey detailed product insights driven by customer needs and requirements. Promote understanding of customer complexities and the value propositions of various programs (e.g., speaking at different events, team meetings, product reviews) to key internal stakeholders. Primary Skills: Must possess over 7 years of experience with OBIA and Oracle Analytics. Must have a robust knowledge of Analytics RPD design, development, and deployment. Should possess a strong understanding of BI/data warehouse analysis, design, development, and testing. Extensive experience in data analysis, data profiling, data quality, data modeling, and data integration. Proficient in crafting complex queries and stored procedures using Oracle SQL and Oracle PL/SQL. Skilled in developing visualizations and user-friendly workbooks. Previous experience in developing solutions that incorporate AI and ML using Analytics. Experienced in enhancing report performance. Desirable Skills: Experience with Fusion Applications (ERP/HCM/SCM/CX) Ability to design and develop ETL Interfaces, Packages, Load plans, user functions, variables, and sequences in ODI to support both batch and real-time data integrations. Worked with multiple Cloud Platforms. Certified on FDI, OAC and ADW.

Key Responsibilities: Program Management : Own and drive multiple concurrent curriculum projects from initiation through delivery, ensuring they are completed on time, and within scope. Should be able to work independently and exhibit decision making skills. Stakeholder Coordination: Collaborate closely with product managers, curriculum developers, instructional designers, and production teams to align on project goals, timelines, and deliverables. Project Planning : Develop detailed project plans including milestones, schedules, resource allocation, and risk mitigation strategies. Tracking & Reporting : Monitor progress using project management tools, and provide regular status updates and reports to leadership and stakeholders. Issue Resolution : Proactively identify risks and roadblocks, troubleshoot challenges, and drive issue resolution across cross-functional teams. Process Optimization: Continuously refine project workflows, documentation, and communication practices to improve efficiency and transparency. Quality Assurance: Ensure final deliverables meet defined quality standards and are in alignment with Oracles brand, product strategy, and learner needs. Qualifications: 5+ years of experience in program or project management, preferably within an enterprise software or SaaS organization. Proven track record for driving programs across diverse set of teams in a large organization Experience with one or more project management tools, maintaining dashboards, and project status updates. Analytical and Technical aptitude with the ability to solve complex problems. Excellent communication, collaboration, and stakeholder management skills. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Prior experience working on Oracle Cloud Applications or similar ERP, HCM, or CX platforms is highly desirable. Familiarity with project management tools.

Expectations We are looking for a Software/Cloud Engineer with a proven track record in applying AI to real-world problems. You will be responsible for designing, developing, and maintaining AI-driven solutions integrated with Oracle SaaS applications across various industries. The ideal candidate will possess a clear understanding of the strategic value of data and AI in enhancing business operations. We require team members who are adept at working hands-on with Oracle Cloud products, developing and showcasing custom demonstrations that leverage Oracle's Generative AI, Vision, Language, and other OCI AI services, and leading proof-of-concept projects to meet customer business needs. Experience with Oracle's AI and Cloud capabilities is an advantage alongside strong curiosity, technical expertise, and exceptional communication abilities. Responsibilities Design, develop, and implement end-to-end scalable AI-driven applications and features that act as standalone/independent solutions or enhance the capabilities of Oracle Fusion Cloud Applications. Collaborate closely with Application Sales Representatives, Solution Architects, and internal/external customers to understand specific business pain points application needs. Create highly customized, compelling, and reusable AI-infused demonstrations of Fusion applications, highlighting the power of Oracles AI capabilities by leveraging Oracle AI Services (e.g., Vision, Language, Speech, Anomaly Detection), OCI Generative AI (for LLMs, RAG, embeddings, summarization), or Oracle AI Studio. Integrate diverse systems using REST APIs and other integration patterns. Data Handling - data preparation, feature engineering, and working with various data sources. Act as an AI subject matter expert during customer engagements, workshops, and proof-of-concept initiatives. Responsibilities Design, develop, and implement end-to-end scalable AI-driven applications and features that act as standalone/independent solutions or enhance the capabilities of Oracle Fusion Cloud Applications. Collaborate closely with Application Sales Representatives, Solution Architects, and internal/external customers to understand specific business pain points application needs. Create highly customized, compelling, and reusable AI-infused demonstrations of Fusion applications, highlighting the power of Oracles AI capabilities by leveraging Oracle AI Services (e.g., Vision, Language, Speech, Anomaly Detection), OCI Generative AI (for LLMs, RAG, embeddings, summarization), or Oracle AI Studio. Integrate diverse systems using REST APIs and other integration patterns. Data Handling - data preparation, feature engineering, and working with various data sources. Act as an AI subject matter expert during customer engagements, workshops, and proof-of-concept initiatives. Work experience Experience Level: At least few years of dedicated experience in AI/ML applications development or a closely related field. While 3+ years is ideal, we recognize the evolving nature of AI and encourage candidates with strong foundational skills and demonstrable passion. Good understanding of core AI, Machine Learning and Deep Learning concepts, algorithms, and methodologies. 5+ years of Software Development with excellent proficiency in Python being essential. Good experience with relational databases (preferrable Oracle Database) and 3-5 years SQL experience in querying large complex data set. Familiarity with Oracle Fusion Cloud Applications (ERP, SCM, HCM, CX) data models and functionalities would be an advantage. Familiarity with Oracle AI Studio as a development environment is a big advantage Prior experience (or willing to learn) with one or more of the following technologies/platforms is an advantage: OCI Object Storage, OCI Data Integration, Oracle Database, Oracle Analytics Cloud, UI Path. Continuously learn and adapt to evolving AI technologies and Oracle product enhancements. To be successful in this role, you will ideally have Can compose ideas in a clear and concise manner written and/or spoken in English, as the role will support United States based Sales team Team player who can work well with others Good organizational and planning skills with a demonstrated ability to manage projects to completion Aptitude to learn new technologies/techniques quickly and efficiently Strong analytical skills Demonstrates ability to explore different alternatives and options to resolve technical challenges Self-motivated and self-starter Bachelors degree in computer science or equivalent technical experience

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Genesys Cloud CX Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will engage in problem-solving activities, participate in team meetings, and contribute to the overall success of projects by leveraging your expertise in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in Genesys Cloud CX.- Strong understanding of application development methodologies.- Experience with cloud-based application deployment and management.- Familiarity with API integration and development.- Ability to troubleshoot and resolve application issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in Genesys Cloud CX.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

As an Infrastructure Specialist at IBM, you will support the infrastructure running industries likes transportation, energy, insurance, banking, or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward In this role, your responsibilities may include: Works closely with project team and client employees to develop, test, and implement Oracle Cloud solutions. Implement to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 4+ years of implementation experience in Oracle Cloud CX Experience as a techno-functional on full-life cycle implementations of Oracle CX Sales & B2B Service Cloud Applications Strong implementation expertise in at least two of the following is a must on CX Sales, B2B Cloud, Oracle Integration Cloud, Visual Builder Cloud Services, Visual Builder Studio. Deep knowledge in web based front end development using - HTML, JavaScript, and CSS, Groovy Proficient in integration techniques such as REST APIs and data migration tools Preferred technical and professional experience Ability to work independently and balance multiple task assignments. Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment. Experience with VBCS (Visual Builder Cloud Service) and Redwood is good to have

As an Infrastructure Specialist at IBM, you will support the infrastructure running industries likes transportation, energy, insurance, banking, or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward In this role, your responsibilities may include: Works closely with project team and client employees to develop, test, and implement Oracle Cloud solutions. Implement to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 4+ years of implementation experience in Oracle Cloud CX Experience as a techno-functional on full-life cycle implementations of Oracle CX Sales & B2B Service Cloud Applications Strong implementation expertise in at least two of the following is a must on CX Sales, B2B Cloud, Oracle Integration Cloud, Visual Builder Cloud Services, Visual Builder Studio. Deep knowledge in web based front end development using - HTML, JavaScript, and CSS, Groovy Proficient in integration techniques such as REST APIs and data migration tools Preferred technical and professional experience Ability to work independently and balance multiple task assignments. Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment. Experience with VBCS (Visual Builder Cloud Service) and Redwood is good to have

Project Role :Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP ABAP Development for HANA Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Ideal candidates will have a proven track record in managing large-scale, complex, multi-technology implementations, transformations, and migrations across diverse industry verticals. This role is critical for turning around troubled projectsrequiring the ability to assess the current state, define recovery solutions, and execute recovery plans with minimal impact on cost, schedule, and scope. Roles & Responsibilities:Led delivery recovery efforts end-to-endincluding issue identification, impact assessment, recovery solutioning, and execution of turnaround plans.Established robust delivery governance frameworks aligned with TDLC, Agile, or SAFe methodologies, ensuring strict adherence to sprint cycles, milestones, and process standards.Successfully re-baselined delivery plans, managed risks and issues proactively, and realigned delivery commitments with client expectations to restore program health.Monitored and enhanced Delivery Experience (DEX), drove reductions in Cost of Poor Quality (COPQ), and improved delivery quality through measurable KPIs.Built and maintained trust with internal and external stakeholders through structured communications, governance routines, and proactive engagement.Led Steering Committees, weekly executive connects, and status reviews to ensure transparency, alignment, and stakeholder confidence.Tracked and analyzed key schedule, quality & financial metrics (Ex) SPI, burn rate, forecast accuracy, margin, and budget compliance. Identified cost leakages and led commercial resets and Estimate at Completion (EAC) recovery initiatives.Proactively identified delivery risks and implemented preventive or corrective actions. Ensured compliance with internal audits, InfoSec requirements, and quality gates.Provided strategic and hands-on leadership to address complex technical and program-level challenges across teams.Defined and managed contract deliverables, including financial constructs, liability clauses, dependencies, and entry/exit criteria.Drove excellence through agile methodologies, quality frameworks, and continuous improvement initiatives.Experience in at least one major enterprise platformSAP, Oracle, Salesforce, Workday, o9 Solutions, or other supply chain platforms.Experience in one or more of the following industries:Health, Products, Communications, Media, Technology, Resources, Utilities, Financial Services, or Life Sciences.Proficiency in one or more business domainsFinance, HR, Supply Chain Management, or Customer Experience.Strong grasp of contract structures, commercial management principles, and cost optimization strategies.Deep understanding of Agile and SI delivery principles with a focus on transformation excellence, governance, and stakeholder satisfaction. Professional & Technical Skills: Must To Have Skills: Proficiency in SAP ABAP Development for HANAGood to have Skill:SAP CX Sales Cloud C4CFacilitated platform design validations and pivot decisions. Developed and executed platform realignment strategies across engagements.Hands on Experience in at least one major enterprise platformSAP, Oracle, Salesforce, Workday, o9 Solutions, or other supply chain platforms.Delivered thought leadership, mentored technical teams, and developed reusable assets, knowledge bases, and recovery playbooks.Managed and coached high-performing delivery teams. Oversaw knowledge transition, onboarding, and skills alignment for sustainable delivery capability.AMS End to End Recovery experienceLead workforce planning, readiness tracking, and onboarding quality.Exposure to GenAI technologies. Additional Information:The candidate should have minimum 1620 years of experience in SAP ABAP Development for HANAPMI, PRINCE2 or equivalent certificationRelevant platform certifications (SAP, Oracle, Salesforce, Workday, o9, Supply Chain Platform etc.)A 15 years full time education is required.Position Open across Qualification 15 years full time education

Project Role :Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP BTP Application Development Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Ideal candidates will have a proven track record in managing large-scale, complex, multi-technology implementations, transformations, and migrations across diverse industry verticals. This role is critical for turning around troubled projectsrequiring the ability to assess the current state, define recovery solutions, and execute recovery plans with minimal impact on cost, schedule, and scope. Roles & Responsibilities:Led delivery recovery efforts end-to-endincluding issue identification, impact assessment, recovery solutioning, and execution of turnaround plans.Established robust delivery governance frameworks aligned with TDLC, Agile, or SAFe methodologies, ensuring strict adherence to sprint cycles, milestones, and process standards.Successfully re-baselined delivery plans, managed risks and issues proactively, and realigned delivery commitments with client expectations to restore program health.Monitored and enhanced Delivery Experience (DEX), drove reductions in Cost of Poor Quality (COPQ), and improved delivery quality through measurable KPIs.Built and maintained trust with internal and external stakeholders through structured communications, governance routines, and proactive engagement.Led Steering Committees, weekly executive connects, and status reviews to ensure transparency, alignment, and stakeholder confidence.Tracked and analyzed key schedule, quality & financial metrics (Ex) SPI, burn rate, forecast accuracy, margin, and budget compliance. Identified cost leakages and led commercial resets and Estimate at Completion (EAC) recovery initiatives.Proactively identified delivery risks and implemented preventive or corrective actions. Ensured compliance with internal audits, InfoSec requirements, and quality gates.Provided strategic and hands-on leadership to address complex technical and program-level challenges across teams.Defined and managed contract deliverables, including financial constructs, liability clauses, dependencies, and entry/exit criteria.Drove excellence through agile methodologies, quality frameworks, and continuous improvement initiatives.Experience in at least one major enterprise platformSAP, Oracle, Salesforce, Workday, o9 Solutions, or other supply chain platforms.Experience in one or more of the following industries:Health, Products, Communications, Media, Technology, Resources, Utilities, Financial Services, or Life Sciences.Proficiency in one or more business domainsFinance, HR, Supply Chain Management, or Customer Experience.Strong grasp of contract structures, commercial management principles, and cost optimization strategies.Deep understanding of Agile and SI delivery principles with a focus on transformation excellence, governance, and stakeholder satisfaction. Professional & Technical Skills: Must To Have Skills: Proficiency in SAP BTP Application DevelopmentGood to have Skill:SAP CX Sales Cloud C4CFacilitated platform design validations and pivot decisions. Developed and executed platform realignment strategies across engagements.Hands on Experience in at least one major enterprise platformSAP, Oracle, Salesforce, Workday, o9 Solutions, or other supply chain platforms.Delivered thought leadership, mentored technical teams, and developed reusable assets, knowledge bases, and recovery playbooks.Managed and coached high-performing delivery teams. Oversaw knowledge transition, onboarding, and skills alignment for sustainable delivery capability.AMS End to End Recovery experienceLead workforce planning, readiness tracking, and onboarding quality.Exposure to GenAI technologies. Additional Information:The candidate should have minimum 1620 years of experience in SAP BTP Application DevelopmentPMI, PRINCE2 or equivalent certificationRelevant platform certifications (SAP, Oracle, Salesforce, Workday, o9, Supply Chain Platform etc.)A 15 years full time education is required.This role is open for across Accenture Location Qualification 15 years full time education

Project Role :Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP CX Sales Cloud C4C Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving discussions, providing insights and recommendations to enhance application functionality and user experience. Roles & Responsibilities:- Expected to be a Subject Matter Expert with deep knowledge and experience.- Should have influencing and advisory skills.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Mentor junior professionals in best practices and application development methodologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP CX Sales Cloud C4C.- Strong understanding of application design principles and methodologies.- Experience with integration techniques and tools relevant to SAP environments.- Ability to troubleshoot and resolve application issues effectively.- Familiarity with agile development practices and project management tools. Additional Information:- The candidate should have minimum 15 years of experience in SAP CX Sales Cloud C4C.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role :Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP MM Materials Management Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Ideal candidates will have a proven track record in managing large-scale, complex, multi-technology implementations, transformations, and migrations across diverse industry verticals. This role is critical for turning around troubled projectsrequiring the ability to assess the current state, define recovery solutions, and execute recovery plans with minimal impact on cost, schedule, and scope. Roles & Responsibilities:Led delivery recovery efforts end-to-endincluding issue identification, impact assessment, recovery solutioning, and execution of turnaround plans.Established robust delivery governance frameworks aligned with TDLC, Agile, or SAFe methodologies, ensuring strict adherence to sprint cycles, milestones, and process standards.Successfully re-baselined delivery plans, managed risks and issues proactively, and realigned delivery commitments with client expectations to restore program health.Monitored and enhanced Delivery Experience (DEX), drove reductions in Cost of Poor Quality (COPQ), and improved delivery quality through measurable KPIs.Built and maintained trust with internal and external stakeholders through structured communications, governance routines, and proactive engagement.Led Steering Committees, weekly executive connects, and status reviews to ensure transparency, alignment, and stakeholder confidence.Tracked and analyzed key schedule, quality & financial metrics (Ex) SPI, burn rate, forecast accuracy, margin, and budget compliance. Identified cost leakages and led commercial resets and Estimate at Completion (EAC) recovery initiatives.Proactively identified delivery risks and implemented preventive or corrective actions. Ensured compliance with internal audits, InfoSec requirements, and quality gates.Provided strategic and hands-on leadership to address complex technical and program-level challenges across teams.Defined and managed contract deliverables, including financial constructs, liability clauses, dependencies, and entry/exit criteria.Drove excellence through agile methodologies, quality frameworks, and continuous improvement initiatives.Experience in at least one major enterprise platformSAP, Oracle, Salesforce, Workday, o9 Solutions, or other supply chain platforms.Experience in one or more of the following industries:Health, Products, Communications, Media, Technology, Resources, Utilities, Financial Services, or Life Sciences.Proficiency in one or more business domainsFinance, HR, Supply Chain Management, or Customer Experience.Strong grasp of contract structures, commercial management principles, and cost optimization strategies.Deep understanding of Agile and SI delivery principles with a focus on transformation excellence, governance, and stakeholder satisfaction. Professional & Technical Skills: Must To Have Skills: Proficiency in SAP MM Materials ManagementGood to have Skill:SAP CX Sales Cloud C4CFacilitated platform design validations and pivot decisions. Developed and executed platform realignment strategies across engagements.Hands on Experience in at least one major enterprise platformSAP, Oracle, Salesforce, Workday, o9 Solutions, or other supply chain platforms.Delivered thought leadership, mentored technical teams, and developed reusable assets, knowledge bases, and recovery playbooks.Managed and coached high-performing delivery teams. Oversaw knowledge transition, onboarding, and skills alignment for sustainable delivery capability.AMS End to End Recovery experienceLead workforce planning, readiness tracking, and onboarding quality.Exposure to GenAI technologies. Additional Information:The candidate should have minimum 1620 years of experience in SAP MM Materials ManagementPMI, PRINCE2 or equivalent certificationRelevant platform certifications (SAP, Oracle, Salesforce, Workday, o9, Supply Chain Platform etc.)A 15 years full time education is required.Position Open across Qualification 15 years full time education

Project Role :Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP ABAP Development for HANA Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Ideal candidates will bring extensive experience in managing large-scale, complex, multi-technology green field implementations, transformations, and migrations across industry verticals. This role is pivotal in setting up new programs for successthrough mobilization of the right teams, tools, methods, and governance structures. Roles & Responsibilities:Experience in mobilization of large, complex programs across diverse technology platforms.Setting up and institutionalize processes, tools, methods, quality controls, and assets for new engagements.Defining and managing contract deliverables including financial structures, liability clauses, dependencies, and entry/exit criteria.Driving delivery excellence through agile methodologies, quality metrics, and continuous improvement frameworks.Representing the program in client steering committees and account governance forums.Providing technical leadership, mentoring, and build reusable knowledge bases and playbooks.Collaborating cross-functionally with Sales, Solutioning, CoEs, Delivery, Platform Engineering, and Recruitment teams to ensure successful mobilization.Experience in at least one major platform (SAP, Oracle, Salesforce, Workday, o9 Solutions, or other supply chain platforms).Industry Exposure in one or more industries (Health, Products, Communications, Media, Technology, Resources, Utilities, Financial Services, Life Sciences).Functional Domain Knowledge in at least one key domain (Finance, HR, Supply Chain Management, Customer Experience).Proven experience in mobilizing and transitioning delivery engagements.Strong understanding of contract and commercial management principles.Agile delivery management expertise with focus on SI delivery excellence. Professional & Technical Skills: Must To Have Skills: Proficiency in SAP ABAP Development for HANAGood to have Skill:SAP CX Sales Cloud C4CExposure to GenAI technologies.Awareness of emerging technology trends and innovations.Experience across AMS lifecycle including mobilization, transition, stabilization, shadow support, run & evolve, and continuous improvement. Additional Information:The candidate should have minimum 1620 years of experience in SAP ABAP Development for HANAPMI or equivalent project management certification (e.g., PMP, PRINCE2).Optional:Relevant platform certifications (SAP, Oracle, Salesforce, Workday, o9, Supply Chain Platform etc.).A 15 year full time education is required.Position Open across Qualification 15 years full time education

Project Role :Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Genesys Contact Center QM Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. Your typical day will involve troubleshooting issues, collaborating with various teams, and ensuring that all configured services operate smoothly across different platforms. You will engage in both remote and onsite support, addressing hardware and software challenges while implementing technology solutions at the operating system level. Your role will be crucial in maintaining the integrity and performance of the systems you oversee, ensuring that they meet operational standards and user needs effectively. Roles & Responsibilities:- Architect and Design Genesys Cloud CX Solutions:oLead end-to-end architecture and solution design for Genesys Cloud deployments.oTranslate business and functional requirements into scalable and maintainable technical solutions.oAlign platform designs with compliance, security, and operational standards.Implementation and Configuration:oOversee the technical implementation of Genesys Cloud features including voice, chat, email, SMS, IVR, bots, routing strategies, and WFM.oConfigure and manage integrations with third-party platforms (e.g., CRM, ERP, databases).Platform Leadership and Governance:oServe as the Subject Matter Expert (SME) for Genesys Cloud CX.oDefine and enforce best practices in design, configuration, and deployment.oParticipate in platform governance, change management, and solution lifecycle planning.Mentorship and Collaboration:oProvide guidance, training, and mentoring to internal teams and stakeholders.oCollaborate with cross-functional teams such as security, network, platform engineering, and architecture.Continuous Improvement:oStay current with emerging Genesys Cloud features and industry trends.oProactively recommend and implement improvements to optimize performance and customer experience.Issue Management and Support:oTroubleshoot complex issues in production and staging environments.oSupport escalation processes and provide hands-on technical support when needed.Documentation and Compliance:oMaintain thorough documentation of architecture, designs, configurations, and change logs.oEnsure all solutions meet regulatory, security, and privacy standards. Additional Information:- The candidate should have minimum 7.5 years of experience in Genesys Contact Center QM.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role :Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Genesys Contact Center QM Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. Your typical day will involve troubleshooting issues, collaborating with various teams, and ensuring that all configured services operate smoothly across different platforms. You will engage in both remote and onsite support, addressing hardware and software challenges while implementing technology solutions at the operating system level. Your role will be crucial in maintaining the integrity and performance of the systems you oversee, ensuring that they meet operational standards and user needs effectively. Roles & Responsibilities:Key Responsibilities:Architect and Design Genesys Cloud CX Solutions:oLead end-to-end architecture and solution design for Genesys Cloud deployments.oTranslate business and functional requirements into scalable and maintainable technical solutions.oAlign platform designs with compliance, security, and operational standards.Implementation and Configuration:oOversee the technical implementation of Genesys Cloud features including voice, chat, email, SMS, IVR, bots, routing strategies, and WFM.oConfigure and manage integrations with third-party platforms (e.g., CRM, ERP, databases).Platform Leadership and Governance:oServe as the Subject Matter Expert (SME) for Genesys Cloud CX.oDefine and enforce best practices in design, configuration, and deployment.oParticipate in platform governance, change management, and solution lifecycle planning.Mentorship and Collaboration:oProvide guidance, training, and mentoring to internal teams and stakeholders.oCollaborate with cross-functional teams such as security, network, platform engineering, and architecture.Continuous Improvement:oStay current with emerging Genesys Cloud features and industry trends.oProactively recommend and implement improvements to optimize performance and customer experience.Issue Management and Support:oTroubleshoot complex issues in production and staging environments.oSupport escalation processes and provide hands-on technical support when needed.Documentation and Compliance:oMaintain thorough documentation of architecture, designs, configurations, and change logs.oEnsure all solutions meet regulatory, security, and privacy standards.________________________________________Required Qualifications & Skills: Education:oBachelors degree in Computer Science, Engineering, Telecommunications, or related field, or equivalent work experience.Experience Additional Information:- The candidate should have minimum 7.5 years of experience in Genesys Contact Center QM.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Type: Contract * Strong knowledge in Scoping of the solution Business Configuration code list mapping and language adaptation. * Strong knowledge integration with other CX products andSAPSystem likeSAPCPQSAPS4 HANA andSAPECC usingSAPCPI. * Ability to communicate effectively both written and verbal with technical and non-technical multi-functional teams.

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP CX Service Cloud C4C Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and enhancements to existing applications while staying updated on industry trends and best practices. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP CX Service Cloud C4C.- Good To Have Skills: Experience with integration tools and methodologies.- Strong understanding of application development lifecycle.- Experience with agile methodologies and project management tools.- Familiarity with cloud computing concepts and services. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP CX Service Cloud C4C.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP CX Service Cloud C4C Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and enhancements to existing applications while staying updated with the latest technologies and methodologies in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP CX Service Cloud C4C.- Good To Have Skills: Experience with integration tools and methodologies.- Strong understanding of application development life cycle.- Familiarity with agile development practices.- Experience in troubleshooting and debugging applications. Additional Information:- The candidate should have minimum 5 years of experience in SAP CX Service Cloud C4C.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP CX Service Cloud C4C Good to have skills : Configuration & Release ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are functioning optimally to support organizational goals. You will engage in problem-solving activities, contribute to key decisions, and manage the development process to deliver high-quality applications that enhance user experience and operational efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP CX Service Cloud C4C.- Good To Have Skills: Experience with Configuration & Release Management.- Strong understanding of application development methodologies.- Experience with integration of SAP CX Service Cloud with other SAP modules.- Familiarity with agile development practices and tools. Additional Information:- The candidate should have minimum 5 years of experience in SAP CX Service Cloud C4C.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP CX Sales Cloud C4C Good to have skills : Scaled Agile Framework (SAFe)Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with various stakeholders to gather requirements, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and debugging processes, ensuring that the applications meet the highest standards of quality and functionality. Your role will be pivotal in driving the success of projects by leveraging your expertise to create effective and efficient applications that align with business goals. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with business objectives. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP CX Sales Cloud C4C.- Good To Have Skills: Experience with Scaled Agile Framework (SAFe).- Strong understanding of application development methodologies.- Experience in integrating applications with existing systems.- Proficient in troubleshooting and resolving application issues. Additional Information:- The candidate should have minimum 12 years of experience in SAP CX Sales Cloud C4C.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP CX Sales Cloud C4C Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and guidance to your team members while continuously seeking opportunities for improvement and innovation in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with business goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP CX Sales Cloud C4C.- Strong understanding of application development methodologies.- Experience with integration of SAP solutions with other business applications.- Familiarity with agile development practices.- Ability to troubleshoot and resolve application issues efficiently. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP CX Sales Cloud C4C.- This position is based in Hyderabad.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP CX Sales Cloud C4C Good to have skills : Scaled Agile Framework (SAFe)Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and enhancements to existing applications while staying updated with the latest technologies and methodologies in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP CX Sales Cloud C4C.- Good To Have Skills: Experience with Scaled Agile Framework (SAFe).- Strong understanding of application development methodologies.- Experience with integration of SAP solutions with other business applications.- Familiarity with user experience design principles. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP CX Sales Cloud C4C.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP CX Service Cloud C4C Good to have skills : Application ModernizationMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and guidance to your team members while continuously seeking opportunities for improvement and innovation in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP CX Service Cloud C4C.- Good To Have Skills: Experience with Application Modernization.- Strong understanding of application development methodologies.- Experience with integration of SAP CX Service Cloud with other systems.- Familiarity with agile development practices and tools. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP CX Service Cloud C4C.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education