7.0 - 11.0 years

0 Lacs

delhi

On-site

As a Customer Support Lead at Aftershoot, you play a crucial role in building, guiding, and scaling the global Support team to ensure high-quality support, handling escalations, and keeping customers delighted. Your mission is to lead the team while working alongside them in the trenches, ensuring smooth shifts, and providing actionable insights to improve support operations. **Role Overview:** As the Customer Support Lead, your responsibilities include: - Owning the entire support operations, from day-to-day queue management to long-term process improvements. - Scheduling and managing shifts to ensure round-the-clock coverage and balanced team bandwidth. - Leading and mentoring the Support ...

Posted 1 month ago

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Lead - Inventory Management Swiggy

3.0 - 7.0 years

0 Lacs

karnataka

On-site

You will be working from the respective base location of the office or on the field every day of the week. Swiggy Instamart, a company dedicated to building the convenience grocery segment in India, provides over 2500 items to customers within a quick delivery time frame. The company aims to enhance the consumer experience by offering instant and delightful grocery delivery services. Currently operational in 19+ cities across India, Swiggy Instamart plans to expand further, driven by the positive response received from customers and the ambition to revolutionize the shopping experience in India. Your responsibilities will include recommending and advising best practices for picking and packi...

Posted 3 months ago

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