Customer Experience Program Manager SolarWinds

3.0 - 5.0 years

0 Lacs

bengaluru, karnataka, india

On-site

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We're looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you're looking to build your career with an exceptional team, you've come to the right place. Join SolarWinds and grow with us! Overview We are seeking a CX Automation Analyst to design and optimize customer experience workflows using agentic AI, large ...

Posted 1 week ago

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Senior Customer Experience(CX) Automation Analyst SolarWinds

3.0 - 5.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Posted 1 week ago

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Data Research Analyst Neuiq Technologies

7.0 - 11.0 years

0 - 1 Lacs

mumbai

Work from Office

Role & responsibilities Analyze structured and unstructured survey data to extract trends, patterns, and key insights related to customer experience, satisfaction, and behavior. Review and interpret open-ended (verbatim) responses, identify key themes, and assess sentiment using manual and automated methods. Support Quantitative Research and VoC/CX programs by creating cross-tab reports, dashboards, and insights summaries. Work closely with Consumer Insights, Marketing, Product, and Experience teams to translate data into business narratives. Design and deliver visually compelling PowerPoint presentations highlighting findings, pain points, and strategic recommendations. Present insights to ...

Posted 1 month ago

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Chief Manager - Customer Experience Plannning (Chennai) TVS Credit Services Ltd

9.0 - 14.0 years

25 - 40 Lacs

Chennai

Work from Office

Purpose We are looking for a dynamic and experienced CX professional to lead and support customer experience initiatives across the organization. The role will involve CX planning, data-driven presentation development, project execution, and cross-functional collaboration to improve customer journeys and service delivery. Key Responsibilities Support the CX in developing and driving customer experience roadmaps. Contribute to annual and quarterly CX planning, reviews, and strategy alignment with business goals. Prepare high-quality business presentations for CX planning, Monthly Performance Reviews (MPR), and leadership meetings. Sound knowledge on Fintech tools and business opportunities. C...

Posted 4 months ago

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