8 Cwna Jobs

The L3 Network Engineer specializing in Wireless, Switching, and Firewalls is a senior-level professional responsible for designing, implementing, managing, and troubleshooting complex network environments. This role involves working with wireless infrastructure, Layer 2/3 switching, and firewall security systems to ensure a robust and secure network. The L3 Network Engineer will provide advanced technical support, mentor junior staff, and collaborate with various teams to deliver high-quality network solutions. Key Responsibilities: Network Design and Implementation: Design, deploy, and manage wireless network solutions, including access points, controllers, and wireless LAN controllers (WLCs) to provide optimal coverage and performance. Configure and maintain Layer 2/3 network switching environments, including VLANs, STP, VTP, HSRP/VRRP, VSS, and port channel configurations. Implement and manage firewall solutions from vendors like Cisco, Palo Alto, Fortinet, and Check Point, including configuring access control lists (ACLs), NAT, VPNs, and intrusion prevention systems (IPS). Advanced Troubleshooting and Support: Act as an escalation point for L1 and L2 network support teams, providing advanced troubleshooting for wireless, switching, and firewall-related issues. Diagnose and resolve complex network issues such as connectivity problems, packet loss, latency, and security incidents. Use network monitoring tools and packet analyzers (e.g., Wireshark, SolarWinds, Cisco DNA Center) to identify and address performance bottlenecks and failures. Wireless Network Optimization: Conduct site surveys using tools like Ekahau or AirMagnet to design and optimize wireless coverage, capacity, and performance. Troubleshoot RF-related issues, such as interference, channel overlap, and signal degradation. Configure and optimize wireless security protocols, including WPA3, 802.1X, RADIUS, and EAP. Network Security and Compliance: Configure and manage firewall rules, VPNs, and security policies to protect network resources and ensure compliance with security standards. Perform regular security assessments, vulnerability scans, and audits to identify and mitigate security risks. Respond to and resolve network security incidents, including DDoS attacks, malware outbreaks, and unauthorized access attempts. Network Monitoring and Maintenance: Implement and maintain network monitoring systems to proactively detect and resolve issues before they impact operations. Perform regular maintenance tasks, such as firmware upgrades, configuration backups, and patch management for network devices. Maintain accurate network documentation, including network diagrams, device configurations, and procedures. Collaboration and Mentorship: Work closely with cross-functional teams (e.g., systems, security, applications) to integrate network solutions and ensure seamless operation. Provide mentorship, training, and guidance to L1 and L2 engineers to help them develop their technical skills and knowledge. Participate in technical workshops, knowledge-sharing sessions, and project planning meetings. Process Improvement and Automation: Identify opportunities to improve network processes and workflows to increase efficiency and reduce manual effort. Develop automation scripts and tools (e.g., Python, Ansible) to streamline network configuration, monitoring, and management tasks. Qualifications and Skills: Certifications: Relevant certifications such as CCNP Wireless, CCNP Enterprise, CCNP Security, CWNA/CWSP, PCNSE, or equivalent are highly desirable. Technical Skills: In-depth knowledge of wireless networking standards (802.11a/b/g/n/ac/ax), WLAN design, and RF optimization. Expertise in Layer 2/3 switching technologies, including VLANs, STP, LACP, HSRP/VRRP, and VSS/VPC. Proficiency in configuring and managing firewalls (e.g., Cisco ASA/Firepower, Palo Alto, Fortinet, Check Point) and security features like IPS/IDS, NAT, and VPN. Experience with network monitoring and analysis tools (e.g., Cisco Prime, DNA Center, Wireshark, SolarWinds). Knowledge of scripting and automation (Python, Ansible) is a plus. Problem-Solving Skills: Excellent analytical and troubleshooting skills with the ability to resolve complex network issues. Communication Skills: Strong verbal and written communication skills, with the ability to interact with technical and non-technical stakeholders. Organizational Skills: Ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment. Preferred Qualifications: Experience with cloud networking (AWS, Azure, GCP) and hybrid environments. Knowledge of network access control (NAC) solutions such as Cisco ISE or Aruba ClearPass. Familiarity with SD-WAN technologies and implementations. Working Conditions: Office environment with potential for remote work. May require occasional travel to client sites, data centers, or for training purposes. On-call availability and occasional after-hours work for network maintenance or emergencies. Email: sravani.m@nipun.net,

As an ESG Assistant Manager at our organization, you will be responsible for leading and supervising a team of technical support executives and technicians. Your role will involve managing call operations, ensuring communication adherence, handling escalations, and effectively managing customer relationships. Your primary goal will be to enhance service levels and work performance within the support team to maintain the highest level of customer satisfaction by reducing resolution time. You will be tasked with monitoring the support staff consistently to identify potential problem areas that may impact customer service. In such cases, you will need to escalate and coordinate internally to ensure prompt corrective actions are taken for issue resolution. Your understanding of various networking typologies and network elements will be crucial in troubleshooting technical issues related to our Internet services and other solutions provided by YOU Broadband. Collaboration with business heads to drive upselling initiatives among existing customers and contribute to new business growth will be a key aspect of your role. Additionally, conducting feasibility surveys, both online and on-site, for wired and wireless connectivity will be part of your responsibilities. Your technical expertise in networking, familiarity with Cisco CLI, TCP/IP, routing, WAN technologies, and troubleshooting methodologies will be essential for successful performance in this role. You should possess strong communication skills, the ability to work well under pressure, and be a proactive team player with a knack for influencing and managing teams effectively. Decision-making skills to address critical support issues promptly and ensuring customer complaints are resolved in a timely manner will be crucial. Furthermore, you will be required to maintain documentation such as installation reports, network diagrams, and other relevant documents as per guidelines. A graduate qualification along with professional certifications like CCNA, CCNP, or CWNA, and 5-6 years or more of work experience in the ISP industry, particularly in customer support, are preferred for this role. If you are an energetic, extroverted individual with a good personality, proactive nature, excellent communication skills, and a desire to contribute to the success of our organization, we invite you to join our team in Pune.,

This role involves applying engineering practice and knowledge in technologies such as Standards and protocols, application software, embedded software for wireless and satellite networks, fixed networks, enterprise networks, connected devices (IoT, device engineering), connected applications (5G/ edge, B2X apps), Telco Cloud, Automation, and Edge Compute platforms. You will be responsible for integrating network systems and operations related to the mentioned technologies. Focus on Connectivity and Network Engineering, develop expertise, share knowledge, give guidance, interpret client needs, work independently or with minimal supervision, identify and solve problems, contribute to teamwork, and engage with customers. Responsibilities: - Design and deploy WiFi networks with access points, controllers, and supporting infrastructure. - Configure and manage LAN/WLAN environments for optimal coverage, performance, and security. - Conduct site surveys, RF planning, and signal strength analysis using industry-standard tools. - Monitor network performance and troubleshoot connectivity issues in wired and wireless networks. - Collaborate with IT teams to integrate WiFi solutions with broader infrastructure and security policies. - Maintain documentation for network configurations, topology, and change management. - Ensure compliance with organizational and regulatory standards for wireless communication. Required Skills: - Strong knowledge of WiFi standards (802.11 a/b/g/n/ac/ax), LAN/WLAN architecture, and network protocols. - Experience with enterprise-grade wireless solutions (e.g., Cisco, Aruba, Ubiquiti). - Proficiency in network monitoring tools and WiFi analyzers. - Understanding of IP addressing, DHCP, DNS, VLANs, and firewall configurations. - Familiarity with information security practices in wireless environments. Preferred Skills: - Certifications such as CWNA, CCNA Wireless, or Aruba Certified Mobility Associate. - Experience with cloud-managed WiFi solutions and SD-WAN. - Knowledge of network automation and scripting (Python, Bash). - Exposure to IoT device connectivity and smart building technologies. Qualifications: - Bachelor's degree in Information Technology, Computer Science, Electronics, or related field. - 5-10 years of experience in IT networking with a focus on wireless technologies. Soft Skills: - Strong analytical and troubleshooting abilities. - Excellent communication and documentation skills. - Ability to work independently and in cross-functional teams. - Attention to detail and commitment to network reliability and security.,

Job Summary: Cisco is seeking a dynamic and experienced TME (Technical Marketing Engineer) Team Leader to join our Wireless Team in Bangalore. The successful candidate will lead a team of 4+ TMEs, driving innovation and excellence in wireless (Wi-Fi), networking, AI/ML, and security projects. This role requires a seasoned professional with over 5-7 years of experience in the field. Cisco Wireless team is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution. You will collaborate with forward-thinking engineers and excited customers to help ensure that we continue to have the best wireless product portfolio. You will develop excellent technical knowledge, deliver high-impact presentations, and have a passion for learning about and evangelizing AI/ML, security and wireless networking technology. Key Responsibilities: Lead and manage a team of 4+ TMEs, providing guidance, mentorship, and support. Oversee the development and execution of technical marketing strategies for wireless and networking products. Collaborate with cross-functional teams to integrate AI/ML and security features into our solutions. Drive the creation of technical content, including whitepapers, presentations, blogs, social media evangelism and demo videos. Represent Cisco at industry events, conferences, and customer meetings. Ensure the team stays updated with the latest industry trends and technologies. Foster a culture of innovation, continuous learning, and professional growth within the team. Partner with Product Managers, Engineering, QA and CTO team to help drive new innovations and field and partner enablement strategies Meet with customers and prospects, share our vision and understand their needs Support large deals, and increase TME engagement on sales opportunities Qualifications: Minimum 5-7 years of work experience in networking technology (ideally in Wireless) Deep understanding and familiarity with networking, AI/ML and Wi-Fi technologies Hands on experience in supporting, selling, or using WiI-Fi technologies Track record of motivating and driving large projects and large teams effectively Strong user insight with a deep desire to understand top customer problems Easily communicate complicated concepts to non-technical folks Entrepreneurial, can-do attitude with a strong sense of product quality Love solving technical problems in creative ways Deep passion for mentoring, coaching and growing people Bonus Points: Experience building and leading complementary teams BA/BS in EE or CS or a related technical field CWNA/CWNP/CCIE /wireless/security certifications Experience in application engineering, technical support, product testing, or QA Does this sound like you? We d love to hear from you! At Cisco, we challenge the status quo with the power of diversity, inclusion, and collaboration. By connecting different perspectives, we imagine new possibilities, inspire innovation, and unlock the full potential of our people. We are committed to building an employee experience that fosters appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Were Hiring: Resident Engineer - L3 Location: Navi Mumbai & Gurugram - Onsite Position: Full-Time | Permanent Experience Required: 6+ Years Are you a networking expert ready to take on high-impact responsibilities in a dynamic data center environment? We re looking for a Resident Engineer - L3 with a strong technical background and a passion for hands-on problem-solving in real-time networking setups. What We re Looking For Education: BE/B.Tech/MCA Certifications like CCNA, CCNP, CWNA are a plus Key Skills & Experience: 6+ years in Networking Technical Support / TAC roles Advanced troubleshooting (including packet capture-level analysis ) Strong interpersonal & communication skills Experience with Arista equipment highly preferred Deep understanding of Spine-leaf Architecture (L2LS/L3LS), MLAG, VXLAN, EVPN, BGP, OSPF Hands-on with network monitoring, OS patching, vulnerability management Ability to design, configure, and optimize Arista modules Automation experience using Arista APIs Experience in creating/updating HLD & LLD documents with diagrams Proficiency in managing customer escalations and working with Arista TAC Comfortable with shift-based work in a Data Center setting

Wireless Network Engineer - L3 Support Location: Chennai Shift: Night Shift Experience: 5+ Years Job Summary We are seeking an experienced Wireless Network Engineer to provide L3 escalation support for our client's commercial networking products. This role involves advanced troubleshooting, product testing, and customer issue resolution. Key Responsibilities L3 Technical Support: Handle complex escalations for routers, switches, security appliances, wireless products, and network storage devices Issue Resolution: Replicate and validate customer-reported defects for engineering teams Product Testing: Participate in new product release testing and validation processes Documentation: Review and validate technical documents and knowledge articles Training & Development: Conduct technical training for support staff and partners Field Support: Travel up to 10% for on-site customer support Process Improvement: Analyze customer issues and recommend call avoidance strategies Required Qualifications Technical Skills Certifications: CCNA certified or equivalent networking expertise Networking: Deep understanding of network topologies, design, and implementation Technologies: Expertise in wireless, firewalls, VPN, switches, and network storage Protocols: Advanced knowledge of network and routing protocols Operating Systems: Proficiency in Windows and Linux networking applications Troubleshooting: Strong analytical and problem-solving abilities Ideal Candidate Profile Passionate about networking technology Customer-focused with problem-solving mindset Ability to work independently and in teams Willingness to work night shifts Ready for occasional travel Apply now to join our dynamic technical support team and advance your career in networking technology!

Required + Must have experience designing and deploying Juniper Mist wireless solutions + Thorough understanding of the 802.11 protocol and amendments + 5-7+ years experience in wireless network engineering + 5-7+ years experience in wired network engineering + Experience designing and deploying Cisco AireOS and IOS XE (Catalyst 9800) wireless solutions + Experience designing and deploying Cisco Embedded Wireless Controller (EWC) + Cisco Certification (CCNA, CCNP Enterprise, CCIE Enterprise) + Ekahau Certification (ECSE Design, ECSE Troubleshooting, ECSE Advanced) + Must have excellent communication skills, writing skills, and the ability to work with team members at all levels + Preferred + Experience performing AireOS to IOS XE wireless migration + Experience with Cisco Prime Infrastructure and DNA Center + Experience performing Cisco Prime Infrastructure to DNA Center migrations + Experience designing and deploying Cisco Meraki wireless solutions + Experience designing and deploying Aruba AOS6, AOS8, and AOS10 + Experience designing and deploying Aruba Instant including management with Central + Experience performing Aruba AOS6 to AOS8 migrations + Experience with Aruba AirWave and Aruba Central On-Premises + Experience performing migration from one OEM to another + CWNP Certification (CWNA, CWSP, CWAP, CWDP, CWNE) + Aruba Certification (ACMA, ACMP, ACMX) + Juniper Mist Certification (JNCIA-MistAI, JNCIS-MistAI) + Fortinet wireless experience is a bonus + Cisco partner experience is a bonus \#LI-PR1WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

How You'll Help Us Connect the World The Sr Technical Support Engineer (TSE) will be responsible for providing first level of Technical Support for various technologies in Ruckus Wireless products to our Enterprise customers. Required Qualifications for Consideration: Be the first technical point of contact for the customer Should possess the ability to handle critical (P1) cases soon after the training in Ruckus Products Demonstrate the ability to work with Escalation team and/or engineering teams to manage raised cases Work closely with SE teams internally on larger networks and more sophisticated issues Identify customer problems/issues and assist customer to resolve issues while consistently providing great Customer Experience Identify and reproduce customer technical problems in a test/lab environment Work on day-day tickets, follow-up with clients, provide feedback and see problems through to resolution Ensure proper case documentation and closure Generate clear and concise documentation in the form of case notes, technical tips and white papers Contribute to the knowledge base by creating KB articles Advise and discuss with Staff or Principal Engineers on calls and emails that require assistance. Timely handoff (critical issue) of cases that require sophisticated technical investigation by the LTE Team Manage customer expectation and make sure customer is receiving the highest quality of service Document customer issues for future reference and build knowledge base of the solutions given to the customer Actively participate in trainings and improve product and process knowledge Strict alignment to Service Level Agreement important metrics Understand the SLAs and work/align style of working towards meeting them KRAs include: CSAT, Active Backlog, Aged Backlog, Time to Resolve and Time to Close, Critical issue %, KB Contribution You Will Excited Us If You Have: Minimum of 4 years of customer support experience in IP networks, WiFi or related environment. Data networking is required, Wireless networking experience is desired. Preferably worked as an engineer TAC Excellent written and oral communication ability, including formal presentation skills to customers, partners, Ruckus accounts and support teams Good understanding and applied knowledge of TCP/IP, L3 routing, L2 switching, Multicast, firewalls, QOS Good understanding and solving skills with wireless technologies 802.11x, WLAN authentication, encryption, EAP, PSK, Radius, AAA, DNS Good understanding of RF transmission and antenna behavior Technical expertise in fixing and resolving sophisticated Layer 2/3 and/or wireless issues in multi-vendor environments Experience providing support to advise customers, resellers, and field personnel in resolving company product related issues Experience working in a support lab environment for problem replication Experience documenting the sequence of events related to resolving customer technical issues Proficient with analyzing data traces from protocol analyzers such as Wireshark Hands on experience on protocol analyzers tools such as Wireshark, Ethereal, Ruckus Wireless Products, Ethernet switching, Routing and Data Centers, Wi-Fi solutions, Multi-tenant solutions, Hotspot services, IOT solutions. Bachelor or diploma in a computer related field or equivalent work experience Experience considered favorably: Experience with Wireless survey tools like Ekahau Solid Understanding of Salesforce and JIRA. Multiple language skills Experience working with Linux Experience working in (or with) a vendor Relevant industry accreditations/certifications: CWNA, CCNA, CCNP, JNCIA, JNCIS Communication/work style: Excellent communication/interpersonal skills to clearly and simply articulate ideas, frame problems and offer solutions Strong interpersonal skills with a focus on customer satisfaction A belief in ownership Ability to drive for results and meet tight deadlines while maintaining a high level of accuracy and attention to details Must maintain a professional attitude, demeanor and be highly motivated and self-directed Encourages and accepts feedback Work Schedule: Monday through Friday or ‘staggered work week’, i.e. Sunday through Thursday or Tuesday through Saturday and weekend or overnight hours as required.