Senior Staff Technical Support Engineer RUCKUS Networks

8.0 - 10.0 years

0 Lacs

bengaluru, karnataka, india

On-site

The Company CommScope CommScope's Networking, Indoor Cellular & Security Solutions (NICS) segment incorporates Ruckus Network's, which focuses on enabling wireless and wired connectivity across complex and varied networks. It offers dedicated engineering and Customer Service and Support resources to our customers across a spectrum of verticals including - hospitality, education, smart cities, government, venues, service providers and more. The Team Ruckus Networks Customer Support and Services (CSS) is a globally distributed team functioning with a unified operations model. We are excited to be modernizing our business with a clear focus on the Customer's Experience.? Job Title : Senior Staf...

Posted 2 weeks ago

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Staff Technical Support Engineer Ruckus Networks

7.0 - 12.0 years

30 - 45 Lacs

bengaluru

Hybrid

Role Purpose: The Staff Technical Support Engineer (TSE) takes ownership of customer reported network issues in order to provide assistance to quickly restore service and provide problem resolution. Staff TSEs are also responsible for reproducing customer reported issues in a lab environment and working with engineering on new and existing defects. Key Responsibilities: As a Staff TSE, primary responsibility is to provide technical assistance to Ruckus Premium (BullDog) accounts Interact with our customers to promptly troubleshoot and isolate to root cause and provide a resolution to customer issues Replicate customer problems in the Support lab Work closely with Engineering to resolve escal...

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Network Engineer - Wireless & WiFi Domain Awake Security

2.0 - 3.0 years

10 - 15 Lacs

bengaluru, karnataka, india

On-site

Design, deploy, configure, and troubleshoot enterprise wireless networks Perform wireless site surveys and signal analysis Conduct packet-level troubleshooting and performance analysis Implement and support wireless security standards (WPA2/WPA3, EAP, RADIUS) Troubleshoot WiFi authentication and connectivity issues Support indoor and outdoor wireless solutions, including mesh networking Manage upgrades, OS patching, and vulnerability fixes for Arista devices Conduct network audits, compliance checks, and configuration reviews Monitor performance and optimize wireless networks Coordinate technical troubleshooting and escalations with Arista TAC Maintain documentation and generate daily/weekly...

Posted 2 months ago

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