61 Cvp Jobs

Job Title: UCCE components ICM, PG, CVP, CTI, Finesse, CUIC, CM Job Role Solid hands-on experience required on UCCE components such as ICM, PG, CVP, CTI, Finesse, CUIC, and CM. Strong knowledge of Cisco products UCCE/PCCE and features, with an understanding of other Cisco gateways. Strong hands-on experience with CVP, ICM, CUIC, Finesse applications and implementation work, including troubleshooting capabilities. Desired Skills CISCO CUCM, Cisco UCCE Qualifications Bachelor of Technology

Role Overview: You will be responsible for utilizing your 10 years of experience in SAP SuccessFactors, specifically in modules such as Employee Central, PMGM, CVP, Recruitment Management & Onboarding, Succession and Career Developing Planning. Your role will involve working as a lead in production support projects, ensuring SLAs are met, and adding value to customers through innovative solutions. As a strong communicator, you will have the opportunity to engage with international clients directly, understanding their issues, and providing effective solutions. Collaboration as a team player will be essential in this role. Key Responsibilities: - Utilize 10 years of experience in SAP SuccessF...

Location :- PAN India rate :-130K/M exp:- 5+ years shift :- 7PM to 4 AM IST Implementation Engineer Job Role The Implementation Engineer plays an essential role in the deployment and setup of software or systems within the clients business environment. This position involves working closely with the client to understand their technical requirements and business objectives, translating these needs into a functional and efficient system. The engineering level resource will be responsible for taking an already completed Arista design and configuration and performing the hands-on execution work. The resource should have basic network experience as well as basic Ansible experience (ability to run...

Role Overview We are seeking a skilled Cisco Level 2 Engineer with hands-on experience in Unified Communications (UC) , Cisco Unified Contact Center Enterprise (UCCE) , and Webex solutions. The ideal candidate will provide advanced technical support, troubleshoot complex issues, and ensure seamless operation of Cisco collaboration and contact center environments. Key Responsibilities Provide L2 support for Cisco UC, UCCE, and Webex platforms. Troubleshoot and resolve incidents related to voice, video, and collaboration systems . Perform configuration changes, upgrades, and patch management. Collaborate with L1 support teams and escalate issues to L3/vendor when necessary. Monitor system perf...

You will be responsible for installing UCCE components including ICM, CVP, CUIC, Finesse, CCMP, VVB, and CUSP. Your role will involve configuring UCCE components and utilizing your consulting skills to effectively communicate and present information. Additionally, you will apply basic troubleshooting and design skills to UCCE components and call flows. Key Responsibilities: - Install UCCE components such as ICM, CVP, CUIC, Finesse, CCMP, VVB, and CUSP - Configure UCCE components - Utilize consulting skills with excellent verbal and written communication - Apply basic troubleshooting and design skills to UCCE components and call flow Qualifications Required: - Strong consulting skills - Excel...

As a Document Specialist, your primary role will be to work in collaboration with US team members to create high-quality documents and ensure timely delivery of outputs consistently. Your key responsibilities will include: - Preparing and reviewing PPQP, PPQR, PSP, PSR, CPVP, BBHS, and regulatory modules for submission/validation batches. - Creating and reviewing Cleaning Validation documents such as Matrix, CVP, CVSR & CVRs, and monitoring the Annual Cleaning Verification Program, DEHT & CEHT. - Handling CC, UD, PD, Event, and Customer complaints as needed. - Preparing and reviewing documents for manufacturing and packaging activities, including MPR, PBR, MPS, SOP, and other related documen...

Role & responsibilities Operation Support for Contact center products UCCE/PCCE implementation and troubleshooting Knowledge CVP/ICM/CUIC/UNITY/Data base/Call manager troubleshooting and experience must Call manager certifications renewal or update knowledge Jabber/end points, audio/video end point knowledge and troubleshooting Project implementation for assigned customer engagements UCS/MCS server deployments and OS/ESX/storage/Data base implementation knowledge Handles provisioning of phones, sites, and create and modifies dial-plan. Works extensively with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimi...

Job Description Location :- PAN India rate :-130K/M exp:- 5+ years shift :- 7PM to 4 AM IST Implementation Engineer Job Description The Implementation Engineer plays an essential role in the deployment and setup of software or systems within the clients business environment. This position involves working closely with the client to understand their technical requirements and business objectives, translating these needs into a functional and efficient system. The engineering level resource will be responsible for taking an already completed Arista design and configuration and performing the hands-on execution work. The resource should have basic network experience as well as basic Ansible exp...

Job Description Location :- PAN India rate :-130K/M exp:- 5+ years shift :- 7PM to 4 AM IST Implementation Engineer Job Description The Implementation Engineer plays an essential role in the deployment and setup of software or systems within the clients business environment. This position involves working closely with the client to understand their technical requirements and business objectives, translating these needs into a functional and efficient system. The engineering level resource will be responsible for taking an already completed Arista design and configuration and performing the hands-on execution work. The resource should have basic network experience as well as basic Ansible exp...

Job Description Location :- PAN India rate :-130K/M exp:- 5+ years shift :- 7PM to 4 AM IST Implementation Engineer Job Description The Implementation Engineer plays an essential role in the deployment and setup of software or systems within the clients business environment. This position involves working closely with the client to understand their technical requirements and business objectives, translating these needs into a functional and efficient system. The engineering level resource will be responsible for taking an already completed Arista design and configuration and performing the hands-on execution work. The resource should have basic network experience as well as basic Ansible exp...

Job Description Location :- PAN India rate :-130K/M exp:- 5+ years shift :- 7PM to 4 AM IST Implementation Engineer Job Description The Implementation Engineer plays an essential role in the deployment and setup of software or systems within the clients business environment. This position involves working closely with the client to understand their technical requirements and business objectives, translating these needs into a functional and efficient system. The engineering level resource will be responsible for taking an already completed Arista design and configuration and performing the hands-on execution work. The resource should have basic network experience as well as basic Ansible exp...

Role & responsibilities Build and deploy conversational AI solutions with Dialogflow CX, including designing agents, intents, entities, and webhooks. Create and maintain custom reports and dashboards using Cisco Analyzer for Webex Contact Center, CUIC, and Google Analytics to analyze contact center performance. Integrate WxCC with CRM systems like Salesforce, Microsoft Dynamics 365, databases (e.g., SQL Server, Oracle), and communication platforms (e.g., email, SMS) using RESTful APIs and cloud integration platforms (GCP). This includes working with APIs for services such as: EPIC, Salesforce, Microsoft Dynamics, Twilio etc. Work closely with stakeholders to gather requirements, analyze need...

Role & responsibilities Operation Support for Contact center products UCCE/PCCE implementation and troubleshooting Knowledge CVP/ICM/CUIC/UNITY/Data base/Call manager troubleshooting and experience must Call manager certifications renewal or update knowledge Jabber/end points, audio/video end point knowledge and troubleshooting Project implementation for assigned customer engagements UCS/MCS server deployments and OS/ESX/storage/Data base implementation knowledge Handles provisioning of phones, sites, and create and modifies dial-plan. Works extensively with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimi...

Job Description You will be responsible for providing support in Cisco Contact Center technologies with a focus on Cisco UCCE. Your key responsibilities will include: - Hands-on experience with Cisco UCCE - Strong knowledge of Cisco Contact Center products such as CVP, IVR, VXML, ICM, CUIC - Proven expertise in operations and troubleshooting - Experience in Cisco TAC case handling (an added advantage) - Familiarity with PCCE (preferred) - Implementation experience with Cisco Contact Center solutions Qualification Required To qualify for the Cisco Support job, you need to possess: - 4+ years of relevant experience in Cisco Contact Center solutions Additional Details You will go through our hi...

Role & responsibilities 8 years experience performing break/fix, moves, adds, and changes for telephony equipment and adjuncts o 5 years experience supporting Cisco solutions Cisco examples: Cisco Call Manager, UCCE/UCCX, Cisco Voice Portal, Unified Messaging, Voice Gateways, CUBE, Webex Calling and Contact Center ICM, UCCX Scripting o 2 years experience using an automated ticketing system 5 years’ experience supporting Cisco hardware and software Must possess strong computer skills and excellent working knowledge of general business applications Including MS Word and Excel Must possess excellent oral and written communication skills in English o Highly skilled in writing with details, accur...

Experience - 4 to 9 Years. Location - Bangalore. Notice Period - 60 Days Job Description Required Skills (Must Have and should meet all the below standards for qualifying to this role) Installation of UCCE components such as ICM, CVP, CUIC, Finesse, CCMP,VVB, CUSP Configuration of UCCE components. Consulting skills with excellent verbal and written communication and presentation skills Basic Troubleshooting/Design skills of UCCE Components and Call flow. Desired Skills (Good to have as value add to this role) Overall High level Design Knowledge on UCCE Technology Strong knowledge on Call flow of CVP Deployment model

Job Description: Cisco IVR Developer Role Overview: The Cisco IVR Developer will be responsible for designing, developing, implementing, and optimizing Interactive Voice Response (IVR) applications using Cisco technologies. This position demands expertise in Cisco Voice Portal (CVP), Java programming, and general IVR system management within complex enterprise contact center environments. Responsibilities: Design, develop, test, and deploy IVR solutions using Cisco CVP and related technologies. Build and optimize call flows, scripts, and self-service applications for high-volume contact centers. Integrate IVR systems with backend databases, web services, and third-party platforms as required...

As a Senior Cisco Unified Communications Engineer, you will be responsible for designing, deploying, and managing Cisco UC and Contact Center Enterprise (UCCE) solutions. Your primary focus will be on the complete project lifecycle ownership, from design to support, for infrastructure in Hyderabad and Vizag. Key Responsibilities: - Design, implement, and support Cisco Unified Communications systems such as CUCM, UCCE, CVP, and IP IVR solutions. - Configure and manage Cisco Voice Gateways (SIP, H.323, MGCP) and call routing plans. - Develop and troubleshoot ICM call routing scripts, CVP call flows, and Finesse desktop configurations. - Deploy and integrate Webex Calling and Meetings in hybrid...

As a Cisco UCCE L2 at TechFastConsult, you will play a crucial role in configuring and managing the Cisco Unified Contact Center Enterprise (UCCE) to ensure seamless operation of contact center solutions. Your responsibilities will include troubleshooting issues, resolving escalations, and collaborating with IT and support teams to maintain system performance and enhance client satisfaction. This full-time hybrid role based in Noida offers some work-from-home flexibility. - Configure and manage the Cisco Unified Contact Center Enterprise (UCCE) to ensure smooth operation of contact center solutions - Troubleshoot issues and resolve escalations related to contact center components such as ICM...

As an L2 UCCE Support, your role will involve providing support for Cisco UCCE, UCCX, PCCE solutions, and 3rd party Call recording platforms. You should have a clear understanding of Cisco ICM, CCMP, CVP, CUIC, and troubleshooting processes. Your responsibilities will include: - Supporting Cisco UCCE, UCCX, PCCE solutions, and 3rd party Call recording platforms - Creating MACD in Cisco UCCE and IPT platforms - Understanding VOIP protocols such as SIP, H.323, and MGCP - Familiarity with ITIL processes - Understanding Cisco Voice network deployment models and functioning of voice network devices - Knowledge and use of VOIP and Performance Management Tools - Integration experience with other to...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Network Operations & Service Management Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and e...

About The Role Installation of UCCE components such as ICM, CVP, CUIC, Finesse, CCMP,VVB,CUSP Configuration of UCCE components. Consulting skills with excellent verbal and written communication and presentation skills Basic Troubleshooting/Design skills of UCCE Components and Call flow. Desired Skills (Good to have as value add to this role) Overall High level Design Knowledge on UCCE Technology Strong knowledge on Call flow of CVP Deployment model

Role Overview: You will be responsible for supporting and understanding a large enterprise network, designing, deploying, and managing highly available Network Cloud Solutions in AWS and AZR, as well as Data Center solutions. Additionally, you will be involved in network cloud and data center automation development, presenting solutions to peers, and ensuring high-quality standards are maintained. Key Responsibilities: - Support and understand a large enterprise network - Design, deploy, and manage highly available Network Cloud Solutions in AWS and AZR - Design, deploy F5 load balancer services - Demonstrate advanced knowledge of Colocation and Data Center Providers - Develop network cloud ...

As a skilled professional with experience in Cisco CUCM, Cisco Contact Center Enterprise (UCCE) or Packaged Contact Center Enterprise (PCCE), and Verint recording, you will be responsible for the following: - Possessing good experience in CUCM, CUIC, CVP, UCCE/PCCE Contact center, and Telephony solutions. - Demonstrating expertise in Acqueon Outbound Solution. - Having in-depth knowledge of troubleshooting Cisco Telephony and UCCE/PCCE Contact Center Solutions. - Proficiency in Gateway configurations, Networking, Linux & Windows OS. - Familiarity with recording solutions, preferably Calabrio AQM. - Experience in troubleshooting Finesse, PGs. - Ability in ICM / UCCE scripting utilizing Script...

Job Title: VoIP L3 Enginee r Job Description: Experience: 6-7+ years in Cisco Collaboration (L3 support) with proactive in identifying, investigating and resolving technical incidents and problems and restoring services to clients by managing incidents to resolution. The VOIP Engineer (L3) focuses on third line support for high complexity incidents. He must be Subject matter expert in IPT Purpose & Accountabilities: Should be able to understand LAN & WAN terminology and should be able to correlate their impact on VOIP and Video segments Support to VOIP Cluster components with hands on experience on configuration & administration of Cisco Call Manager Unity Connection Servers Cisco Voice Gate...