The Opportunity We are looking for a motivated and dynamic Senior Operations Coordinator to join our expanding team! If you have experience in logistics with a multi-national industry freight forwarder and now want to take your career to the next level we want to hear from you! Summary The Senior Ocean and Air Operations Executive is responsible for overseeing and managing the logistics operations related to the import and export of goods via ocean and air freight. This role involves ensuring compliance with all relevant regulations, optimizing shipment processes, and maintaining effective communication with all stakeholders involved in the supply chain. This role may require working outside regular business hours to accommodate international shipping schedules and time zones. The position involves collaboration with various departments, including sales, customer service, finance, and warehouse operations. Experience in Pharma Logisitics would be a benefit This position has real career advancement potential. Responsibilities 1. Logistics Coordination: - Plan and coordinate the shipment of goods via ocean and air freight. - Schedule and manage the pick-up, transport, and delivery of goods. - Ensure timely and cost-effective shipping solutions. 2. Documentation and Compliance: - Prepare and review shipping documents, including bills of lading, commercial invoices, packing lists, and certificates of origin. - Ensure compliance with all international trade regulations and customs requirements. - Maintain accurate records of all shipments and related documentation. 3. Vendor and Carrier Management: - Liaise with freight forwarders, carriers, customs brokers, and other third-party logistics providers. - Negotiate rates and service agreements with carriers and service providers. - Monitor and evaluate the performance of vendors and carriers to ensure service quality. 4. Customer Service: - Communicate with customers to provide shipment updates and address any concerns or issues. - Resolve any shipment-related problems, such as delays, damages, or discrepancies. - Provide excellent customer service and maintain positive relationships with clients. 5. Cost Control and Reporting: - Monitor and control shipping costs to stay within budget. - Prepare and analyze reports on shipping activities, costs, and performance metrics. - Identify opportunities for cost savings and process improvements. 6. Risk Management: - Assess and mitigate risks associated with international shipping. - Implement best practices for the safe and secure transportation of goods. - Ensure compliance with safety and security regulations. Skills - Strong knowledge of international shipping regulations and customs procedures. - Excellent organizational and time management skills. - Proficiency in using logistics software and Microsoft Office applications. - Strong communication and negotiation skills. - Ability to work independently and handle multiple tasks simultaneously. - Detail-oriented with strong analytical and problem-solving abilities. - Fast-paced and dynamic work environment requiring flexibility and adaptability. Qualifications Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field. Experience: Minimum of 8-15 years of experience in ocean and air freight operations, import/export procedures, and international logistics
The Senior Operations Coordinator position is an exciting opportunity to join our team and take your career to the next level. As a motivated and dynamic individual with experience in logistics within a multi-national industry freight forwarder, you will be responsible for overseeing and managing the import and export logistics operations via ocean and air freight. Your role will involve ensuring compliance with regulations, optimizing shipment processes, and maintaining effective communication with stakeholders in the supply chain. In this role, you will collaborate with various departments such as sales, customer service, finance, and warehouse operations. The position may require working outside regular business hours to accommodate international shipping schedules and time zones. Experience in Pharma Logistics would be advantageous, and there is real career advancement potential in this role. Your responsibilities will include logistics coordination, documentation and compliance, vendor and carrier management, customer service, cost control and reporting, and risk management. You will plan and coordinate shipments, manage documentation, liaise with freight forwarders and carriers, provide customer service, monitor shipping costs, and mitigate risks associated with international shipping. To excel in this role, you should have a strong knowledge of international shipping regulations, excellent organizational and time management skills, proficiency in logistics software and Microsoft Office applications, strong communication and negotiation skills, and the ability to work independently and handle multiple tasks simultaneously. Being detail-oriented with strong analytical and problem-solving abilities is essential in this fast-paced and dynamic work environment. The ideal candidate will have a Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field, along with a minimum of 8-15 years of experience in ocean and air freight operations, import/export procedures, and international logistics. If you are ready to bring your expertise to our team and contribute to our success, we want to hear from you.,