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1.0 - 5.0 years
3 - 3 Lacs
gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support - Quality Reviewer Profile Key Highlights: 1: Graduate with min 1 year experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin...
Posted 2 weeks ago
1.0 - 5.0 years
3 - 3 Lacs
gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support - Quality Reviewer Profile Key Highlights: 1: Graduate with min 1 year experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin...
Posted 3 weeks ago
0.0 - 4.0 years
0 Lacs
delhi
On-site
You will be responsible for making outbound calls to potential customers to explain product features and benefits. Additionally, you will handle inbound inquiries and provide relevant information about insurance plans. It will be your duty to follow up with customers via calls/emails for renewals, documentation, and queries. Keeping accurate records of customer interactions in Excel and internal CRM is crucial. Sharing daily call reports and customer updates with the team is also part of the role. Collaboration with internal departments to resolve customer concerns effectively is necessary to ensure customer satisfaction. Meeting daily and monthly targets set by the management is a key part ...
Posted 2 months ago
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