· Administer and support Flexera One and FlexNet Manager Suite (on-prem and cloud). · Administer Flexera product modules such as ITV, App Broker, ITAM, RN 150. · Deploy, configure, and maintain Flexera components including agents, beacons, and business adapters. · Perform upgrades, patching, and troubleshooting of Flexera tools and integrations. · Monitor system performance and generate operational and compliance reports. · Integrate Flexera with enterprise systems such as ServiceNow, SCCM, Active Directory, VM Ware, Tanium, and others. · Support software license tracking, entitlement management, and audit readiness. · Collaborate with IT sourcing, procurement, and vendor management teams. · Provide technical support, bug fixes, and issue resolution for Flexera users. · Create and maintain documentation, dashboards, and custom reports. · Mentor team members and provide knowledge transfer on Flexera functionality. · Ensure compliance with corporate policies and software licensing agreements. · Lead the execution of Flexera-related projects, managing tasks across cross-functional teams. · Perform reconciliation analysis and compliance reporting for various software publishers (Tier 1–4). · Analyze software license contracts and entitlement data to ensure accurate inventory and usage tracking. · Create and maintain custom fields, inventory rules, and discovery rules based on business requirements. · Conduct training sessions and workshops for internal teams on Flexera tools and best practices. · Support the decommissioning of servers and update scripts/integrations to maintain data accuracy. · Collaborate with vendors and publisher representatives to ensure accurate entitlement and audit data. · Manage and allocate tasks within the team to ensure balanced workload and SLA adherence. · Maintain up-to-date knowledge of Flexera product updates, licensing models, and industry trends. · Create and troubleshoot business adapters and integrations with third-party systems. · Support SaaS module onboarding and custom integrations with direct publishers. · Perform one-off data uploads and manage Flexera user access and roles. · Monitor agent reporting and proactively identify and resolve data gaps. · Provide capacity planning metrics based on system changes or user growth. · Ensure 100% process adherence and documentation as per engagement requirements. Required Qualifications · 3+ years of experience in Flexera One administration. · Strong understanding of IT Asset Management (ITAM) and software license management. · Experience with Flexera installations, upgrades, and agent/beacon deployment. · Hands-on experience with Windows, Unix/Linux environments. · Familiarity with ServiceNow CMDB, discovery tools, and integrations. · Proficiency in Flexera reporting tools and analytics. · Strong problem-solving, documentation, and communication skills. · Ability to work independently and manage multiple priorities. Preferred Qualifications · Flexera IT Asset Management Administrator Certification. · Experience with Flexera SaaS Manager and onboarding of direct publishers. · Knowledge of MSSQL, IIS, certificate management, and Windows Server OS. · Experience with third-party integrations (e.g., SAP, Salesforce, O365, XenApp). · Ability to create custom fields, inventory rules, and discovery rules. · Experience in managing Flexera licenses and user administration. · Strong analytical and consultative skills. Soft Skills · Excellent communication and interpersonal skills. · Detail-oriented with strong organizational abilities. · Ability to lead and collaborate in a matrixed team environment. · Capable of delivering results under pressure and within SLAs.