2 Customization Frameworks Jobs

At PwC, our managed services team focuses on providing outsourced solutions and supporting clients across various functions. Our team members help organizations streamline operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. With expertise in project management, technology, and process optimization, we deliver high-quality services to our clients. As part of managed service management and strategy at PwC, you will be responsible for transitioning and running services, managing delivery teams, programs, commercials, performance, and delivery risk. Your role will involve continuous improvement and optimization of managed services processes, tools, and services. Driven by curiosity, you are a reliable and contributing member of our team. In our dynamic environment, you will need to adapt to working with a diverse range of clients and team members, each presenting unique challenges and opportunities for growth. Taking ownership and consistently delivering quality work that adds value for our clients and contributes to our team's success are essential aspects of your role. As you progress within the Firm, you will establish a strong professional reputation, opening doors to further opportunities for advancement. Skills: - Embrace a learning mindset and take ownership of your own development. - Respect diverse perspectives, needs, and emotions of others. - Cultivate habits that support high performance and personal growth. - Actively listen, ask clarifying questions, and communicate ideas effectively. - Seek, reflect on, act upon, and provide feedback. - Gather information from diverse sources, analyze facts, and identify patterns. - Demonstrate a commitment to understanding business operations and developing commercial awareness. - Adhere to professional and technical standards, uphold the Firm's code of conduct, and maintain independence. OpenText Content Server Support Analyst: Role Overview: An OpenText Content Server (OTCS) Support Analyst is responsible for managing and maintaining the OpenText Content Server environment within an organization. This role involves ensuring the stability, performance, and security of the content management system, as well as providing technical support to users. Required Skills: - In-depth knowledge of OpenText Content Server architecture, functionality, and features. - Proficiency in installing, configuring, and administering Content Server. - Ability to diagnose and resolve technical issues related to Content Server. - Experience in log analysis and error resolution. - Proficient in managing server environments, including Windows and Linux operating systems. - Understanding of network configurations and server settings relevant to Content Server. - Knowledge of database systems such as Oracle or SQL Server used with Content Server. - Capable of performing queries and managing database connections. - Familiarity with RESTful APIs and SOAP for integrating Content Server with other applications. - Understanding of middleware solutions for data exchange. - Knowledge of security protocols and compliance standards like GDPR or HIPAA. - Ability to implement and manage security settings within Content Server. - Skills in managing user roles, permissions, and access control within Content Server. - Proficiency in monitoring system performance and optimizing configurations for efficient operation. - Ability to create and maintain documentation for system configurations, troubleshooting procedures, and user guides. - Proficient in generating reports on system usage and performance metrics. - Strong communication skills for interacting with users, stakeholders, and IT professionals. - Ability to communicate technical information clearly to non-technical users. - Experience in providing training and support to end-users for effective use of Content Server. Programming Skills: - JavaScript, Java, HTML/CSS, XML and XSLT, SQL, RESTful APIs, SOAP OpenText Web Services, GIT. Enterprise Connectors: - Familiarity with connectors or integration tools provided by OpenText for connectivity with ERP systems like SAP or Microsoft Dynamics. Customization Frameworks: - Understanding of OpenText's customization frameworks and best practices for extending OTCS and xECM functionalities. Workflow Development: - Experience in designing and implementing custom workflows within OTCS to automate business processes. Cloud Platforms: - Knowledge of cloud platforms such as AWS, Azure, or Google Cloud.,

At PwC, the managed services team focuses on providing outsourced solutions and support across various functions to help organisations streamline operations, reduce costs, and enhance efficiency. As a member of the managed service management and strategy team at PwC, your role will revolve around transitioning and running services, managing delivery teams, programmes, commercials, performance, and delivery risk. Your responsibilities will include continuous improvement and optimization of managed services processes, tools, and services. You are expected to be driven by curiosity, a reliable team player, and adaptable to working with diverse clients and team members in a fast-paced environment. Every experience presents an opportunity for learning and growth, and you are encouraged to take ownership and consistently deliver high-quality work to drive value for clients and contribute to team success. Building your personal brand within the organization will open doors to more opportunities for advancement. To excel in this role, you need to exhibit skills such as maintaining a learning mindset, taking ownership of your development, appreciating diverse perspectives, sustaining high performance habits, active listening, effective communication, information gathering, commercial awareness, adherence to professional standards, and upholding the Firm's code of conduct and independence requirements. As an OpenText Content Server (OTCS) Support Analyst, your primary responsibility will be managing and maintaining the OTCS environment within an organization. This includes ensuring stability, performance, and security of the content management system, as well as providing technical support to users. Key skills required for this role include a deep understanding of OTCS architecture, installation, configuration, administration, troubleshooting, log analysis, server management, network configurations, database systems, RESTful APIs, SOAP integration, security protocols, compliance standards, user roles, permissions management, system monitoring, documentation creation, report generation, and effective communication with users and IT professionals. In addition to technical skills, proficiency in programming languages like JavaScript, Java, HTML/CSS, XML and XSLT, SQL, and experience with enterprise connectors, customization frameworks, workflow development, and cloud platforms will be advantageous in fulfilling the responsibilities of an OTCS Support Analyst. This role offers an opportunity to contribute to the seamless operation and optimization of the content management system and enhance business processes through automation and integration with other applications and systems.,