0.0 - 5.0 years

0 Lacs

coimbatore, tamil nadu

On-site

The role involves managing and resolving vendor requirements and queries, as well as identifying and escalating issues to supervisors. You will be responsible for building sustainable relationships with vendors through open and interactive communication. Additionally, you will need to convince, convert, and onboard leads by providing necessary information about our services. Providing on-time service-related information to vendors and documenting all call information according to standard operating procedures are key responsibilities. It is important to have the ability to respond to vendor queries in a timely and qualitative manner, as well as analyzing processes and suggesting streamlining when required. Qualifications and Skills: - Any degree - 0-5 years of work experience in a relevant field such as retail sales or e-commerce - Knowledge of customer-vendor relationship and practices - Excellent typing skills - Superior listening, verbal, and written communication skills in Tamil and English - Ability to handle stressful situations appropriately - Lead conversion and convincing skills,

Posted 2 weeks ago

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