15 Customerhandling Jobs

As an Automation & CCTV Technician at our company based in Malappuram, your role involves installing, configuring, troubleshooting, and maintaining automation systems and CCTV surveillance solutions. Your expertise in ELV systems, security systems, and networking will be crucial in ensuring the smooth operation of these systems. Key Responsibilities: - Install, configure, and maintain both IP and Analog CCTV cameras - Perform installation and troubleshooting of home/office automation systems - Set up and configure DVR/NVR systems, as well as integrate remote viewing capabilities - Handle structured cabling, termination, and testing - Install and set up access control, biometric systems, and ...

As a Restaurant Outlet Manager, you will be responsible for leading and managing the outlet team and staff roster. Your key responsibilities will include: - Leading and managing the outlet team and staff roster - Conducting daily operational checks and ensuring smooth functioning - Handling customer orders, queries, and feedback efficiently - Driving excellence in service and guest satisfaction - Implementing improvement plans based on performance data - Collaborating with teams to achieve sales and operational targets To qualify for this role, you should meet the following requirements: - 1 to 3 years of experience in QSR / restaurant operations - Strong communication and customer-handling ...

As a Customer Care Manager at our Apparels Manufacturing Unit in Chalakudy, you will play a pivotal role in overseeing customer care operations and ensuring exceptional client service. Your 15 years of experience in sales and marketing, coupled with a post-graduate degree, will be crucial in handling client communication, resolving concerns, and collaborating with internal teams effectively. Key Responsibilities: - Manage and supervise customer care operations, aligning with sales and production departments. - Handle client communication, follow-ups, and relationship management for both new and existing clients. - Serve as a bridge between customers and internal teams to facilitate smooth or...

Role Overview: As a Billing & Dispatch Incharge in Raipur, your primary responsibility will be to manage the end-to-end billing and dispatch process. This includes preparing customer invoices, coordinating with production and logistics teams, ensuring timely dispatch of materials, and maintaining accurate records of billing and dispatch activities. Your role will also involve handling customer queries, liaising with transporters, ensuring GST compliance, and generating MIS reports related to billing and logistics costs. Key Responsibilities: - Prepare customer invoices, delivery challans, and billing documents. - Coordinate with production, stores, and logistics teams for timely material dis...

As a UV Coating Machine Technician, your role involves performing installation, preventive maintenance, troubleshooting, and repair of UV coating machines at client sites. You will conduct routine inspections to ensure optimal machine performance, thereby minimizing downtime. Additionally, you will be responsible for providing on-site technical support and training to operators or maintenance staff. Keeping service logs, spare parts records, and preparing detailed service reports will also be part of your key responsibilities. In case of complex issues, you will liaise with the technical team to escalate and recommend upgrades. Your qualifications and skills should include a Diploma / B.E. i...

As a VIP Support Engineer based in Mumbai, you will be responsible for providing dedicated VIP and event support for end users and devices including Windows, Mac, and Tablets. Your key responsibilities will include: - Troubleshooting and resolving desktop, laptop, and software issues such as Windows 10/11, Mac OS, MS Office, and internet clients. - Handling installation, configuration, patching, antivirus updates, and printer setup. - Delivering quick issue resolution for VIP users and ensuring high uptime for all event location devices. - Coordinating with vendors and IT service providers for hardware replacement, firmware upgrades, and third-party application support. - Maintaining knowled...

As an Onsite Service Support Engineer (Field Service Engineer), your role involves installation, troubleshooting, maintenance, and repair of machine vision systems at customer sites. You must have strong technical acumen, problem-solving ability, and excellent customer-handling skills. Key Responsibilities: - Provide on-site support, debugging, and system maintenance. - Perform installation, configuration, and troubleshooting of machine vision systems. - Operate and fine-tune vision tools for optimal system performance. - Work with PLC and robotic systems under guidance. - Handle hands-eye and single camera setups. - Deliver basic training, technical clarifications, and support to clients. -...

"We are hiring Insurance Document Collection Executives. Role includes field visits to collect customer documents, verification, and submission. Candidate must have good communication skills, 2-wheeler preferred. Freshers can apply."

You are a skilled and reliable Mobile Repair Technician who will be joining the service team. Your hands-on experience in diagnosing and repairing smartphones of various brands and models will be crucial for this role. Key Responsibilities: - Diagnose issues related to hardware and software in smartphones. - Perform repairs such as screen replacement, battery change, mic/speaker repair, motherboard issues, etc. - Handle chip-level repairs, soldering, and component replacements if required. - Maintain a record of repairs, spare parts used, and inventory. - Ensure timely and quality service as per company standards. - Provide technical support and guidance to customers when needed. - Keep up t...

Spectrum Automation & Controls is seeking a talented Analyser Service Engineer with 2 to 5 years of experience in the oil and gas or petrochemical industries. The ideal candidate should possess hands-on experience in maintaining, calibrating, and troubleshooting analyser systems. This position requires immediate availability. As an Analyser Service Engineer, your responsibilities will include performing routine and corrective maintenance of process analyser systems on-site, calibrating and troubleshooting various types of analysers used in oil and gas/petrochemical processes, providing technical support to clients to ensure high equipment uptime and performance, conducting site visits for ma...

As a Field Engineer (IT Support) at our company, you will be responsible for providing on-site support for laptops, desktops, and printers at various client locations. Your primary role will involve performing basic troubleshooting, maintenance, and installations, ensuring timely resolution of service requests, and maintaining detailed records. Collaboration with the central IT team for escalated issues and delivering prompt and professional service to clients are key aspects of this job. The ideal candidate for this position should have 6 months to 1 year of experience in IT support or a similar role, possess basic knowledge of desktop/laptop hardware and software, and be familiar with prin...

As a Customer Service Associate in our International Chat Process team located in Nagpur, you will be responsible for handling customer queries professionally and promptly via chat. With a minimum of 1 year of experience in International Chat Process, you will play a crucial role in providing accurate product/service information to our global customers, resolving issues through coordination with internal teams, and ensuring high standards of customer satisfaction and service quality. Your key responsibilities will include maintaining accurate chat logs for each customer interaction, adhering to process guidelines and shift schedules, and updating records efficiently. The ideal candidate for ...

You are a skilled Sales & Service Engineer with at least 1 year of hands-on experience in installation, maintenance, and troubleshooting of CNC Press Brake and CNC Fiber Laser Cutting Machines. Your main responsibilities will include installation and commissioning of CNC machines at customer sites, troubleshooting, repair, and preventive maintenance to ensure optimal machine performance, providing technical training to customers, maintaining accurate service records, and coordinating with the technical and spare parts team for timely service support. You will also need to travel to customer locations as required, both domestically and potentially internationally. To qualify for this role, yo...

As a Service Manager for Two-Wheeler Electric Vehicles at Premsons Motor Udyog Pvt. Ltd., an authorized dealer of Ather Energy in Ranchi, you will play a crucial role in leading the service operations for our two-wheeler electric vehicle showroom and workshop. Your primary responsibilities will include managing the service workshop, supervising technicians and support staff, ensuring high customer satisfaction, and compliance with Ather's service and brand standards. You will be tasked with overseeing the complete after-sales service experience for Ather two-wheeler electric vehicles. This involves leading the front-end operations, monitoring vehicle diagnostics, troubleshooting, and repairs...

As an International Travel Consultant based in Gurugram, your primary responsibility will be to independently manage all travel-related queries of employees and expats. This includes handling domestic and international air ticketing using Galileo GDS/CRS, coordinating hotel bookings, managing car bookings, and liaising with consulates and embassies for visa-related support. You will also be responsible for travel insurance and forex arrangements, communicating with airlines, researching cost-effective travel options, and arranging Meet and Assist services at airports for top-level executives. Your attention to detail and strong interpersonal skills will ensure smooth coordination across all ...