3 Customerfocused Solutioning Jobs

You will be responsible for crafting and driving the complex product(s) and experience vision across a matrixed organization independently. You will proficiently lead a long-term vision strategically aligned with the organizational goals and master the translation of business needs into customer goals and features. Additionally, you will excel in crafting and driving the vision, strategy, and overall execution for a highly complex product line or multiple product lines. Your role will involve delivering against core customer value propositions and Best Buy's strategic and financial goals, demonstrating empathy for the customer, and steering discussions towards building customer trust. Furthermore, you will work towards reducing system constraints (resource, financial, technology) to build long-term customer engagement and brand loyalty while embracing a test / learn / iterate mindset. Leading teams to innovate and transform by embracing new ways of working will be a key aspect of your responsibilities. You will also be expected to demonstrate an innovative mindset and find ways to push through adversity while analyzing product performance through qualitative and quantitative analysis tools and processes. You should possess 12+ years of Product Management experience with a bachelor's degree or equivalent experience working with Development, User Experience, Strategy, or related fields. Additionally, you should have at least 4+ years of experience in direct people management and team management, and 2+ years of relevant experience in strategy creation, customer-focused solutioning, cross-functional leadership, or related areas. Prior experience as an individual contributor product manager, working in a highly complex and distributed organization, coaching and leading product managers, and leading and influencing teams while fostering relationships across multiple enterprise-wide teams is required. Exceptional communication skills, the ability to present complex information to stakeholders at all levels of the organization, a demonstrated bias for action, adeptness at strategic planning, defining OKRs, and driving business outcomes, expertise in working in an agile environment, and using analytics and KPIs to drive decision-making are also essential. Preferred qualifications include experience working in an omni-channel retail environment, a demonstrated record of building platform products at scale, and experience working in a cross-functional global team. This role is based in Bengaluru and operates under a hybrid work model (in office/remote), with an expectation for employees to be in the office three days a week, generally on Tuesday, Wednesday, and Thursday. Collaboration across the globe is a key proposition within the organization, and employees may be required to engage in extended hours during critical periods. Best Buy India is a vibrant hub of tech talent, driving innovation and accelerated business outcomes for Best Buy, its customers, employees, and partners. The inclusive culture empowers employees to learn, grow, collaborate, and make a real impact. Best Buy, North America's No. 1 tech specialty retailer with approximately $42 billion in annual revenue and 85,000 employees worldwide, aims to enrich lives through technology by personalizing and humanizing technology for millions of customers in stores, online, and in their homes. The organization is dedicated to solving real human needs and serving customers, employees, and partners in new ways every day.,

You will be responsible for crafting the vision for complex or multiple products independently, as well as participating in crafting long-term vision with guidance. Your mastery will be evident in translating business needs into customer goals and features, as well as in both crafting strategy and overall execution for a product or multiple products. You will be expected to deliver against core customer value propositions and Best Buy's strategic and financial goals. Demonstrating empathy for the customer and steering discussions towards building customer trust will be crucial. Additionally, you will highlight system constraints (resource, financial, technology) to leadership that prevent the creation of long-term customer engagement and brand love. Your ability to demonstrate the test / learn / iterate mindset will be essential, while leading teams to innovate and transform by embracing new ways of working. You will be expected to showcase an innovative mindset and find ways to push through adversity, along with analyzing product performance through qualitative and quantitative analysis tools and processes. To qualify for this role, you should hold a Bachelor's degree in IT, Computer Science, Engineering, Business, Marketing, or a related field OR have equivalent experience. A minimum of 6 years of Product Management experience or experience working with development, User experience, Strategy, or related fields is required, including at least 2 years of experience with direct people management and team management. Additionally, you should have at least 1 year of relevant experience in strategy creation, customer-focused solutioning, cross-functional leadership, or related areas. Extensive experience with customer data-centric products in either product management and/or an engineering role is necessary, along with familiarity with Adobe Analytics, Content Square, or similar technologies. Experience in collaborating with cross-functional teams in a global and diverse environment is also preferred. Preferred qualifications for this role include experience working in an omni-channel retail environment, the ability to connect technical issues with business performance metrics, knowledge of user interface design principles and validation techniques, certification in Google Cloud Platform services, a strong understanding of data governance and best practices, and experience with Machine Learning and/or AI Solutions. About Best Buy: BBY India is a service provider to Best Buy and as part of the team working on Best Buy projects and initiatives, you will help fulfill Best Buy's purpose to enrich lives through technology. Each day, you will bring this purpose to life by humanizing and personalizing tech solutions for every stage of life in Best Buy stores, online, and in Best Buy customers" homes. Best Buy is the place where techies can make technology more meaningful in the lives of millions of people, enabling the purpose of enriching lives through technology. The unique culture at Best Buy unleashes the power of its people, providing fast-moving, collaborative, and inclusive experiences that empower employees of all backgrounds to make a difference, learn, and grow every day. Best Buy's culture is deeply rooted in supporting and valuing its amazing employees and team members who make everything possible. Best Buy is committed to being a great place to work, unlocking unique career possibilities. Above all, Best Buy aims to provide a place where individuals can bring their full, authentic selves to work now and into the future. Tomorrow works here.,

As a Solutions Engineering Leader at Tezo, you will play a vital role in driving value-oriented conversations with prospects across AI, Data, and Digital offerings. Reporting directly to the SVP of Revenue, you will be responsible for shaping Tezo's market-facing narrative by creating compelling solutions that address customer needs. Your main responsibilities will include leading and managing all pre-sales activities, collaborating with Sales and Delivery teams to design customer-focused solutions, and crafting persuasive customer narratives, pitch decks, and custom presentations. Additionally, you will contribute to thought leadership by producing white papers, blogs, and industry publications to establish Tezo as a trusted partner in the field of AI, Data, and Digital Transformation. The ideal candidate for this role will have 15-20 years of experience in pre-sales, solutioning, and delivery, with a strong background in hands-on delivery leadership. You should have a proven track record of working with North American clients in industries such as Insurance, BFSI, Manufacturing, or Retail, and possess a customer-centric mindset with the ability to translate customer challenges into effective business and technical solutions. Candidates with an entrepreneurial mindset and exceptional storytelling and documentation skills are preferred. Joining Tezo offers you the opportunity to be part of a fast-growing digital transformation company with an AI-first approach. You will work closely with senior leadership, have a high-visibility role with cross-functional exposure, and benefit from a flexible work culture that focuses on outcomes.,