3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

As an Analyst, IT Service Desk at CommScope in Hyderabad, your role will involve providing first-level technical support through chat, phone, email, and remote assistance for various IT-related issues such as workstation hardware, software, mobile devices, network connectivity, and audio/video conferencing systems. You will be responsible for account administration, software installation, routine IT tasks, resolving basic technical issues, and escalating complex problems when necessary. Your key responsibilities will include: - Delivering 24x7x365 IT support and working in rotating shifts - Diagnosing and troubleshooting hardware, software, network, and application-related issues - Managing ...

Posted 2 months ago

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Analyst I, IT Service Desk CommScope

3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

In our always-on world, it is essential to have a genuine connection with the work you do. CommScope, due to continuous growth, is seeking an Analyst, IT Service Desk to join the team based at our site in Hyderabad. As an Analyst, IT Help Desk, you will provide first-level technical support through chat, phone, email, and remote assistance for workstation hardware, software, mobile devices, network connectivity, and audio/video conferencing systems. Your responsibilities will include account administration, software installation, routine IT tasks, resolving basic technical issues, and escalating complex problems to upper-tier support or the IT Service Desk Supervisor. Your role will involve ...

Posted 4 months ago

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