67 Customerfocused Mindset Jobs - Page 2

As a Support Executive (Fresher), your role will involve assisting customers in resolving issues through email and phone support. This is a great opportunity to kickstart your career in the IT and customer support domain. Key Responsibilities: - Respond promptly to customer queries via email and phone calls. - Handle and resolve customer issues and complaints effectively. - Maintain detailed documentation of issues and their resolutions. - Collaborate with senior support engineers for complex or escalated cases. Qualification Required: - Any graduate can apply for this position. - A bachelor's degree in computer science or information technology is preferred. - Final-year students waiting fo...

Role Overview: You will be responsible for managing the SME Customer CC Operations for L2, ensuring quality, reduction of CCI, MTTR, and repeat issues, and ensuring DNPS/CSAT. Your role will involve creating Customer Life Cycle Management for all processes, conducting audits of CLCM, and ensuring compliance and continuous improvements in life cycle management to enhance customer experience. Additionally, you will be sharing digital requirements with the CE team, validating RFPs from the customer perspective, tracking partner KPIs, and participating in new project conceptualization and requirement gathering. Key Responsibilities: - Partner Management - Ensuring Quality and Reduction of CCI, M...

Role Overview: As a Sales Associate at LEEWAY TECHNOSOLUTION PRIVATE LIMITED, located in Chandigarh and Delhi, India, you will be responsible for generating leads, contacting potential customers, attending meetings, and closing sales deals. Key Responsibilities: - Generate leads and identify potential customers - Contact potential clients and communicate the company's offerings effectively - Attend meetings with clients to understand their requirements and present solutions - Close sales deals and achieve sales targets Qualifications Required: - Strong communication and interpersonal skills - Ability to build and maintain relationships with clients - Sales experience and knowledge of sales t...

As a Career Counselor at Scholar Overseas, you will play a crucial role in assisting candidates in exploring academic and professional opportunities abroad through expert guidance and support. Key Responsibilities: - Conduct career assessments and provide one-on-one counseling. - Guide candidates in exploring international education and career pathways. - Offer support throughout the decision-making and application processes. - Stay updated on global education systems, admission trends, and career options. - Promote Scholar Overseas services through outreach and engagement activities. - Maintain records of candidate interactions and follow-ups. - Refer candidates to appropriate internal or e...

Role Overview: You will be responsible for managing and overseeing teams that handle customer interactions through phone calls with international clients in the BPO industry. Your primary focus will be on ensuring high-quality customer service, meeting operational targets, and driving performance within the voice process teams. Key Responsibilities: - Lead, mentor, and motivate customer service representatives handling international voice interactions - Monitor key performance indicators (KPIs), set performance targets, and implement strategies to enhance team performance - Ensure adherence to quality standards in customer interactions and build strong relationships with international client...

Role Overview: You have outstanding development skills with a proven track record of delivering exceptional solutions for product delivery and clients. Your strong organizational skills and keen attention to detail ensure that tasks are completed efficiently and accurately. Your excellent collaboration skills enable you to work effectively within diverse project teams, showing a genuine commitment to achieving team goals. You are proactive and take ownership of tasks, demonstrating a results-oriented approach and a can-do attitude to meet critical deadlines. You thrive in fast-paced and sometimes ambiguous work environments, adapting quickly to changing priorities. Your customer-focused mind...

As an enthusiastic individual, you are thrilled to be part of the launch of the second physical Customer Meeting Point (CMP) in Delhi, a Small Store situated in a high potential cluster in the heart of Delhi - South Central. This new store, following the successful opening of IKEA Pacific in West Delhi, plays a crucial role in enhancing market penetration, increasing accessibility to customers, and paving the way for future expansion across Delhi NCR and Northern India. Your passion lies in people, business, IKEA's purpose, and continuously driving better performance. You are energized by enhancing customer value, fostering business growth, and contributing to overall success through effecti...

As a Business Development Executive / Sales Executive in our team in Trivandrum, your role will revolve around identifying and generating new business opportunities, building and maintaining strong client relationships, meeting sales targets, and contributing to company growth. Your strong communication skills, customer-focused mindset, and passion for sales and client relationship management will be essential for success in this role. Key Responsibilities: - Identify and generate new business opportunities - Build and maintain strong client relationships - Meet sales targets - Contribute to company growth Qualifications Required: - Strong interpersonal and communication skills - Ability to ...

As a B2B Sales Representative focusing on the US market and based in Hyderabad, your main responsibilities will include: - Identifying new sales leads and potential customers - Presenting products and services to clients - Building and maintaining strong client relationships - Collaborating with team members to achieve company goals - Preparing sales reports and sales forecasts The ideal candidate for this position should have 0 to 2 years of sales experience and possess excellent communication and interpersonal skills. A customer-focused mindset and the drive to meet and exceed sales targets are essential. You should also be willing to work in the night shift from 6:30 PM IST to 3:30 AM IST...

As a Deputy Manager Customer Acquisition in the Sales team based in Mumbai (Andheri, Ghatkopar, Vashi), your primary role will involve driving new customer growth and converting prospects into long-term clients through effective sales strategies and consultative selling techniques. Your responsibilities will include: - Generating high-quality leads and closing new business to meet customer acquisition targets - Conducting market research to identify opportunities, trends, and competitor activities - Delivering compelling sales presentations and product demonstrations to potential clients - Maintaining a pipeline of qualified leads through various channels such as field visits, cold calling, ...

Job Description: As a Travel Sales Agent, your primary responsibility will be to sell flight tickets, promote Tripify's flight packages, and ensure clients have smooth booking experiences. This role requires a combination of sales acumen, excellent customer service skills, and travel expertise. Key Responsibilities: - Sell and promote both domestic and international flight tickets - Assist customers with reservations, cancellations, and rescheduling - Meet monthly and quarterly sales targets - Provide accurate fare details, policies, and promotions - Maintain detailed records of bookings and client interactions Qualifications Required: - Strong sales and communication skills - Knowledge of a...

You will be joining GAD Convent Senior Secondary School located at Tedhi road, near Shimlapuri, Ludhiana as a Tele caller. We are looking for experienced candidates and married women who reside within 5 to 6 km of the mentioned location. Non-locals are kindly requested not to apply. Your responsibilities will include Lead Management for admissions, Parent Communication, Data Entry & Documentation, Follow-Up & Conversion, Customer Experience & Relationship Building, Post-Admission Coordination, Confidentiality & Reporting. Additionally, you are expected to possess strong communication skills in Hindi & English, basic computer skills in Excel, Word, and CRM tools, a polite, persuasive, and org...

As an Inside Sales Specialist at Vitelglobal Communications Pvt Ltd, you will be responsible for lead generation, client engagement, sales presentations, and reporting. We are seeking motivated sales professionals with strong communication skills and a customer-focused mindset. The ideal candidate should have at least 6 months of international sales experience or 13 years of call center experience. You should possess exceptional communication and interpersonal skills, a customer-focused approach, and the determination to meet and surpass sales targets. This position is based in Hyderabad and requires working from the office. The shift timings are from 6:30 PM to 3:30 AM IST, Monday to Friday...

You should possess the following skills and qualifications for this role: Excellent verbal and written communication skills are required to effectively communicate with customers and team members. Strong problem-solving abilities and attention to detail are essential for addressing customer queries and resolving issues promptly. You should be able to work well in a fast-paced, team-oriented environment, collaborating with colleagues to deliver exceptional service. Basic computer skills are necessary, including proficiency in using phone systems, CRM software, and other office tools. Strong listening skills and the ability to provide clear explanations are crucial for understanding customer n...

You will be joining Pikpart Smart Garage as a Franchise Sales Executive based in Faridabad. In this full-time on-site role, your primary responsibility will be to sell franchise partnerships and onboard new business associates. Your daily tasks will involve developing new partnerships to expand the network of Smart Garages and mechanics within the O2O system. To excel in this role, you should possess strong sales, business development, and negotiation skills. Previous experience in Franchise Sales or B2B Sales is required. Excellent communication and interpersonal skills are essential for building and maintaining relationships with potential partners. A customer-focused mindset, along with p...

Are you passionate about sports, corporate sales, and the power of gifting Join the Winning Team at Decathlon Sports India and become a part of our Corporate Sales/Gifting team! This is not just another job; it's an opportunity to connect businesses with the joy of sports, enhance corporate culture, and create memorable experiences. If you're a go-getter, a relationship builder, and someone who thrives in a fast-paced environment, we want to hear from you! What's in it for you - A chance to work with the world's leading sports brand - Be part of a team that's shaping the future of corporate gifting - Opportunities for growth and leadership in a dynamic, inclusive environment - Competitive sa...

The Business Development- Apprentice position in Gurgaon under the Property and Asset Management sector involves learning about business operations and processes, assisting in identifying and analyzing inefficiencies, gathering and analyzing performance data, supporting the implementation of new systems, participating in client meetings and team discussions, drafting reports and presentations, and shadowing experienced professionals. To succeed in this role, you should observe daily operations, learn industry jargon, understand department connections, grasp company goals, recognize customer importance, and understand financial impacts. The ideal candidate should possess analytical thinking, ...

As an F&B Captain at Hotel Platinum Royal Excellency in Udaipur, Rajasthan, you will be responsible for supervising and coordinating daily operations of the restaurant and dining area. Your main duties will include ensuring smooth service flow, training and guiding service staff, taking orders from guests, and collaborating with the kitchen and bar team to ensure timely delivery of orders. You will also be expected to maintain cleanliness, hygiene, and organization of the dining area, handle guest inquiries and complaints professionally, and manage inventory to ensure proper stock levels for smooth operations. To excel in this role, you should have prior experience as an F&B Captain or in a ...

The International Sales Associate B2B position at Vitelglobal Communications Pvt Ltd in Begumpet, Hyderabad involves working in the shift timings from 6:30 PM IST to 3:30 AM IST (Monday to Friday). The ideal candidate should have 0 to 2 years of experience and will be responsible for identifying new sales leads and potential customers, presenting products and services to clients, building and maintaining strong client relationships, collaborating with team members to achieve company goals, and preparing sales reports and sales forecasts. We are looking for individuals with excellent communication and interpersonal skills, a customer-focused mindset, a drive to meet and exceed sales targets, ...

The International Sales Associate B2B position at Vitelglobal Communications Pvt Ltd, located in Hyderabad, offers a shift timing from 6:30 PM IST to 3:30 AM IST (Monday to Friday) and requires 0 to 2 years of experience. As an International Sales Associate B2B, your main responsibilities will include identifying new sales leads and potential customers, presenting products and services to clients, building and maintaining strong client relationships, collaborating with team members to achieve company goals, and preparing sales reports and sales forecasts. We are looking for individuals with excellent communication and interpersonal skills, a customer-focused mindset, the drive to meet and ex...

The Customer Relations Executive position at Gritstone Technologies located in Govt. and UL Cyberpark, Calicut offers a dynamic opportunity for individuals looking to make a direct impact in client engagement within the Information Technology / Software Services industry. Gritstone Technologies specializes in developing scalable software solutions to drive business growth, emphasizing innovation, precision, and strong client partnerships. We are seeking dedicated professionals who prioritize customer success and value meaningful client interactions. As a Customer Relations Executive at Gritstone Technologies, you will play a pivotal role as the primary point of contact for our clients, ensur...

As a Tele Sales Caller Advisor, your main responsibility will involve making outbound calls to potential customers in order to provide them with detailed information about products or services, ultimately aiming to drive sales. This role will require you to operate within a Business Process Outsourcing (BPO) setup, where you will represent either a single client or multiple clients based on the specific project requirements. Your duties will include contacting potential customers through assigned leads or lists, presenting and elucidating product/service details clearly and convincingly, understanding customer needs to suggest suitable offerings, furnishing accurate information regarding pri...

The General Manager role entails overseeing the day-to-day operations of the used car business. This includes managing vehicle purchasing, sales, inventory, and customer service. Additionally, the General Manager will lead a team of sales representatives, prioritize customer satisfaction, and execute effective marketing strategies. Key qualifications for this position include proven experience in the used car industry, strong leadership and management skills, excellent communication and interpersonal abilities, and a solid grasp of vehicle pricing, appraisal, and market trends. The ideal candidate should possess the capability to analyze data for strategic decision-making, proficiency in sal...

As a Branch Manager, your primary responsibility will be to ensure the efficient daily operations of the branch. You will be leading a team, overseeing the hiring, training, and motivation of staff members. Boosting sales to meet targets and maintaining high levels of customer service are essential aspects of this role. It will also be your duty to manage finances, including budgets, to guarantee the branch's profitability while adhering to company policies and legal regulations. To excel in this position, you should possess strong leadership and communication skills, along with the ability to solve problems effectively. A basic understanding of financial concepts and a customer-focused mind...

The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change by removing barriers and simplifying global hiring, creating a level playing field where businesses and individuals can compete, grow, and succeed, regardless of geography. Backed by industry leaders like Sequoia, DST, and Tiger Global, we are scaling fast and seeking brilliant individuals to join our team. The future is borderless, and we invite you to build it together with us. As a Customer Support and Success Specialist, you will be responsible for owning the end-to-end resolution of customer issues, ensuring...