50 Customerfacing Jobs - Page 2

As a Product Lead on the Content Partnerships Systems team within Business Technology at YouTube, you will be responsible for owning the core systems" capabilities that support YouTube's business organization. Collaborating with Business Technology engineering teams, you will define and implement a strategic direction for internal tools and systems to empower content partnerships teams in driving impact to YouTube partners. This role involves assisting creators, artists, and media companies in reaching their full potential with audiences globally. Your primary task will be to grasp user needs and translate them into product requirements to introduce new and enhanced capabilities for our user...

As an EMEA Business Operations Manager, you will play a crucial role in advancing initiatives to expand the gift card business throughout Europe, the Middle East, and Africa while managing the ongoing operations to support and expand our business. Your primary responsibility will involve acting as a central point of contact for both internal and external partners, which includes sales, engineering, finance, legal, and suppliers. Your role will encompass ensuring product availability, launching new programs and products, and essentially bringing our team's products to life at retail. Google Play offers a wide range of digital content such as music, movies, books, apps, and games across variou...

Join Tufin and enjoy a people-centric culture, an open atmosphere, and opportunities for career growth. Benefit from great mentors and a company culture that encourages knowledge sharing with leading tech experts. Embrace the opportunity to make a difference and bring your passion and inspiration to the table. With Tufin celebrating 20 years of business stability in 2025 and boasting over 2,000 worldwide customers, you will be a valuable part of the dynamic Cyber Security industry. As an Escalations TL at Tufin, you will leverage your troubleshooting skills to address customer issues escalated to R&D by the Technical Support/Services organization. Lead a team of escalation engineers, providi...

The Technical Account Manager (TAM) plays a crucial role in helping customers transition to using Google Cloud products effectively. Your main responsibility will be to guide organizations through the technical aspects of their Google Cloud transformation journey. You will oversee the delivery of Cloud Consulting services to drive customer adoption of Google Cloud services. This position will involve frequent interaction with various stakeholder groups, including enterprise leadership and a diverse, cross-functional team. As a TAM, you will be instrumental in accelerating customer adoption of Google Cloud by leading the implementation process. You will offer technical expertise, manage timel...

As a Front Office Executive at Material Depot, you will play a crucial role in ensuring a welcoming and professional environment for all visitors, clients, and vendors. Your responsibilities will include warmly greeting and guiding individuals entering the office, handling incoming calls efficiently, and managing various office inquiries with a high level of professionalism. You will be actively involved in supporting lead qualification by engaging with walk-ins and responding to phone or email queries promptly. Collaboration with the sales team is essential to ensure a seamless handover of leads with the necessary context. Maintaining visitor logs, overseeing office supplies, and ensuring t...

About the job: Join JoVE, the world's leading producer and provider of video solutions dedicated to enhancing scientific research and education. Our platform is utilized by millions of scientists, educators, and students worldwide. With over 1,000 institutional clients, including prestigious universities like Harvard, MIT, Yale, and Stanford, we are a rapidly growing company operating in multiple countries. If you are a talented and ambitious individual, we invite you to be part of our dynamic team. The Role: As a Customer Success Specialist in Life Science, your primary responsibility will be to assist researchers and faculty at subscribing Universities and Research Institutions in North Am...

The Customer Success Specialist, Life Science at JoVE plays a crucial role in supporting researchers and faculty at subscribing Universities and Research Institutions in North America. By aiding in the integration of JoVE's content into syllabi and facilitating training and research activities, you will contribute to the advancement of scientific education and research. Your responsibilities will include engaging with Researchers and Educators to enhance the utilization of JoVE resources in laboratory and classroom settings. This customer-facing role involves delivering presentations and webinars at exhibits, conferences, seminars, and workshops within University and Research center settings...

As a Technical Project Manager at gTech Ads, you will have the opportunity to work with customers of all sizes, providing them with support, media, and technical services related to our Ad products stack. Your role will involve guiding customers on optimizing their use of our products, setting up accounts, implementing ad campaigns, and offering media solutions for their business and marketing needs. Additionally, you will be responsible for providing complex technical and measurement solutions, along with consultative support for our large customers. In this role, you will collaborate with Sales, Product, and Engineering teams within Google to develop better solutions, tools, and services t...

As a proactive and energetic Marketing & Site Supervisor, you will be responsible for overseeing client site visits, preparing job estimates, supervising maintenance work, and maintaining strong client relationships. Your role will involve acting as a bridge between clients, the internal team, and management to ensure smooth operations. You will visit both existing and prospective client sites, inspect and document maintenance tasks required, and prepare detailed quotes with estimated costs and completion times. It is important to ensure that maintenance work is carried out as per the approved quote, supervise the crew, confirm completion to client satisfaction, obtain job completion sign-of...

As an applicant to this position, you will have the opportunity to choose your preferred working location from the options of Hyderabad, Telangana, India; Bengaluru, Karnataka, India. Minimum qualifications: - Possess a Bachelor's degree or equivalent practical experience. - Have at least 5 years of experience in a technical project management or a customer-facing role. - Demonstrate experience in digital marketing and executing go-to-market strategies. - Exhibit proficiency in managing multi-stakeholder engagements. Preferred qualifications: - Showcase expertise in technical support and troubleshooting, emphasizing a customer-first mindset and solution ownership, coupled with skills in busi...

As a Program Manager at Google, you will have the opportunity to work with the Tools Dev and Automation (TDA) team, responsible for delivering innovative technological solutions to enable technical services teams to provide exceptional client service at scale. These teams support various Google advertiser platforms including YouTube, AdWords, DoubleClick, and Google Analytics 360. Your role will involve guiding teams in building internal tools and overseeing projects throughout the project lifecycle until launch. You will bring in the right amount of structure and process to enhance team productivity without unnecessary overhead. It is essential to be a technology expert who is passionate ab...

As a Product Manager at Ovyo, you will be responsible for driving the product lifecycle process within the pioneering next-generation cloud-native OTT services domain. Your key focus will be on executing the entire PDLC, from product research and market analysis to roadmap development and successful product launch. You will play a crucial role in translating product strategy into detailed technical and functional requirements, collaborating closely with engineering, production, marketing, and commercial teams. Your ownership will extend to product strategy documentation encompassing business cases, high-level use cases, technical requirements, revenue, and ROI. To excel in this role, you sho...

As a member of the Devices & Services team at Google, your primary goal will be to accelerate customer adoption of Google Cloud by leading the implementation journey. You will be responsible for providing technical guidance, managing timelines, milestones, migration goals, and business transformation strategies. Your role will involve advocating for customer needs to overcome adoption blockers and drive new feature development. You will need to lead across multiple work streams and teams to maintain customer momentum. In this role, you will also develop relationships with stakeholders to understand customers" businesses, develop roadmaps, and lead quarterly business reviews and executive ses...

As a Technical Project Manager at YouTube Partner Engineering (YPE) Platform Services, you will play a crucial role in driving the expansion and efficiency of YouTube Partner Engineering initiatives. With a core mission to establish an enterprise service model, you will facilitate seamless platform integrations and technical partnerships at scale. Your contribution will be pivotal in supporting critical programs such as Shopping, Commerce, Playables, and External YouTube API Offerings, among others. With a Bachelor's degree or equivalent practical experience and at least 5 years of experience in technical project management or a customer-facing role, you will bring a wealth of expertise to t...

As a candidate for this position, you should hold a Bachelor's degree or equivalent practical experience, along with at least 15 years of experience in technical project management or a customer-facing role. Additionally, you should have 5 years of experience in people management. Preferred qualifications include a track record of leading multi-stakeholder engagements with strong leadership capabilities, managing cross-functional and cross-regional partnerships, and having an understanding of Google Ads and advertising solutions. Strategic thinking to address business issues across online and offline media landscapes is also desirable, as well as the ability to identify and prioritize both s...

As a candidate for the position, you should hold a Bachelor's degree or an equivalent practical experience, along with at least 5 years of experience in either technical project management or a customer-facing role. Your background should also include working in an operations role and familiarity with human evaluation or data labeling environments. Ideally, you will have experience collaborating with engineers, product managers, product specialists, or operations managers to drive product and process development. Proficiency in problem-solving tools such as SQL, enabling you to extract insights from datasets and provide recommendations, is highly desirable. You should be able to manage your ...

You should have a Bachelor's degree or equivalent practical experience along with 3 years of experience in system design or reading code (e.g., Java, C++, Python, etc.), as well as 3 years of experience in troubleshooting technical issues for internal/external partners or customers. Ideally, you would also hold a Master's degree in Business, Statistics, Mathematics, Economics, Engineering, or Applied Science, or a related field, in addition to 5 years of experience with data analysis and SQL/MySQL. You should have 5 years of experience in a customer-facing role, 5 years of experience in managing projects and working with analytics, software coding, or customer-side web technologies, and 5 ye...

You will be joining a product-led company that is dedicated to developing a user-friendly eCommerce platform aimed at assisting businesses in establishing and expanding their online presence effortlessly. The team values initiative, ownership, and prioritizing customer satisfaction. If you excel in client communication, problem-solving, and building lasting relationships, we are excited to welcome you aboard. As a Success & Sales Associate, your primary responsibility will involve being the initial point of contact for potential users who are exploring our platform. Your role will include guiding leads through our offerings, assisting in the onboarding process of new customers, and playing a...

As a Program Manager at Google, you will have the opportunity to work in either Bengaluru, Karnataka, India or Gurugram, Haryana, India. You should possess a Bachelor's degree or equivalent practical experience along with at least 8 years of experience in a technical project management or customer-facing role. Additionally, experience in program management, client services, or management consulting is required. The role may involve traveling up to 60% of the time. Preferred qualifications include a Bachelor's degree in Computer Science or a related technical field. You should have experience in leveraging quantitative assessment and analysis for decision-making and prioritization. Collaborat...

As a Sales Consultant, your primary responsibility will be to engage with potential clients through various communication channels such as phone calls, emails, walk-ins, and digital platforms. You will be required to thoroughly understand client needs and offer suitable product recommendations. Guiding customers through the sales process, from the initial inquiry to closing the deal, will be a crucial part of your role. To ensure effective follow-ups and customer management, you will be expected to utilize a structured CRM system. Additionally, conducting product presentations and demonstrations when necessary will be essential. Meeting or surpassing monthly sales targets and Key Performance...

The Sales Executive position in Cybersecurity software, Cloud, and Networking requires a dynamic and results-driven individual with 13 years of experience in IT sales. You should possess a strong understanding of IT products and services, particularly in cybersecurity and networking solutions. Being comfortable in customer-facing roles is essential, including field visits to meet potential clients. Your responsibilities will include identifying, qualifying, and closing new business opportunities in the IT solutions and services domain. Active engagement with clients to grasp their requirements and suggest tailored IT solutions, such as cybersecurity and networking services, is crucial. Manag...

You will be a Sales Account Executive at YelowSoft (Peerbits Venture) based in Ahmedabad, responsible for driving growth by qualifying leads, conducting discovery and demo sessions, and converting prospects into long-term customers. YelowSoft is a leading SaaS platform that empowers taxi, limo, and ride-hailing businesses worldwide with modernization and automation solutions. Your key responsibilities will include owning the sales cycle for inbound and outbound leads, conducting impactful discovery sessions, delivering tailored product demos, collaborating with pre-sales teams, maintaining CRM hygiene, and engaging in consultative selling with key decision-makers. The ideal candidate will ha...

As an ATG Architect with over 10 years of experience (B1 visa mandatory), you will be based in Bangalore for onsite work in the IT/Ecommerce/Retail industry. Your responsibilities will include leading teams, interacting with customers, and designing ATG Architecture and Microservices solutions. It is essential that you have a B1 Visa and previous experience in the Ecommerce/Retail domain. To apply for this position, please share your updated resume including the following details: - Total Experience - Experience in ATG Architecture - Experience in Microservices - Experience in Ecommerce/Retail domain - Current CTC - Expected CTC - Notice period (If serving then LDW) - Current Location - Avai...

The ideal candidate for this position should hold a Bachelor's degree or equivalent qualification. You should possess strong communication and interpersonal skills, allowing you to easily establish rapport and trust with others. Previous experience in customer-facing roles, particularly in the education technology sector, would be beneficial. In this role, your presentation and training skills should be excellent, enabling you to effectively communicate complex information. Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint is required. A proactive attitude and the ability to work independently while managing multiple priorities effectively are essential traits for thi...

The position requires a Bachelor's degree or equivalent practical experience and a minimum of 5 years of experience in a technical project management or a customer-facing role. Ideal candidates will have experience with internet products and technologies, as well as knowledge of the publisher, advertising market, or online ads landscape. Additionally, candidates should possess knowledge in technical design and the ability to quickly grasp technical concepts and apply them appropriately. Strong cross-functional collaboration skills with multiple teams and stakeholders are essential, along with excellent communication, agreement, and influencing skills. The gTech Professional Services team ope...