33 Customerfacing Experience Jobs

As a skilled Kronos (UKG) Solution Consultant with extensive experience in workforce management system implementation, your role will involve driving end-to-end implementation projects with minimal oversight. Your technical background in UKG/Kronos, excellent client-facing skills, and ability to collaborate with clients will be essential for success in this position. Key Responsibilities: - Strong interpersonal skills for effective customer and internal team interaction. - Ability to manage tasks independently with minimal oversight. - Proven ability to collaborate with clients, identify follow-on engagement opportunities, and maintain a strong drive for excellence. - Lead and execute UKG/Kr...

As an organization, Acquia empowers ambitious brands to create digital customer experiences that matter by utilizing the Acquia Digital Experience Platform (DXP) with open source Drupal at its core. You have the opportunity to join a company that values innovation, embraces diversity, and believes in the potential of AI to enhance processes and improve work. You will be the customer's first point of contact for their requests through web-based cases, live chat, and phone interactions. It will be your responsibility to ensure that customer queries are handled, monitored, and resolved in a timely manner. Additionally, you will collaborate with technical and non-technical teams to provide compr...

You will be responsible for managing and expanding key client relationships while driving business growth as a Key Account Manager at NowPurchase. Your primary focus will be on building and maintaining strong relationships with key clients, identifying and pursuing new business opportunities, and tracking sales performance to optimize profitability. You will lead and manage a team to achieve monthly targets, maintain accurate records, and generate reports for informed decision-making. Key Responsibilities: - Build and maintain strong relationships with key clients. - Identify and pursue new business opportunities to drive revenue. - Track sales, revenue, receivables, and conversion rates. - ...

As an individual contributor or people manager at Wipro Limited, a leading technology services and consulting company, your role will involve collaborating with internal and external stakeholders to find solutions to various business problems related to training. Key Responsibilities: - Collaborate with Line of Businesses (LOBs) and cross-functional project teams to identify learning needs. - Conduct needs assessments to evaluate training needs, develop training solutions, and assess training effectiveness. - Provide consulting on training for organization-wide initiatives and projects, participate in designing, developing, and implementing training programs. - Plan, design, develop, deliver...

As a Product Excellence Manager at gTech Ads Enablement, you will play a crucial role in empowering gTech to deliver exceptional customer experience through various initiatives. Your primary responsibilities will include acting as the interface between services, support, consulting teams, and other stakeholders, overseeing technical execution and business operations of online advertising, analytics, and platform products. - Design effective communications and launch programs with partners to ensure testing of new products and feature releases before broad-scale deployment. - Provide partner feedback to internal cross-functional teams to improve product feature offerings. - Conduct implementa...

You will be the Micron Storage Business Unit Technical Product Manager (TPM) in the Data Center SSD Product Development & System Engineering Team. Your main responsibility will be to lead the definition and execution of Micron's Data Center SSD vision. You will work cross-functionally with various stakeholders to define industry-leading SSD solutions that meet customer requirements in the capacity SSD market segments. Your day-to-day responsibilities will include, but not limited to: - Define and drive Micron's SSD roadmaps for the Data Center SSD Marketing Team in the Storage Business Unit (SBU) - Build, maintain, and manage customer-driven Marketing Requirements Documents for storage produ...

As a Sales Executive at our real estate and construction company, you will play a crucial role in driving sales growth and ensuring client satisfaction. Your proactive attitude and strong communication skills will be key assets in this dynamic role. Key Responsibilities: - Handle sales inquiries and successfully convert leads into clients - Maintain clear and professional communication with clients, vendors, and team members - Supervise on-site construction activities to guarantee timely and high-quality project delivery - Act as a liaison between clients, architects, and construction teams - Provide regular updates and reports to management - Ensure accurate documentation and client records...

As a Senior Analyst, Deal Management at MasterCard, your primary role will involve supporting the Deal Management team in Europe with the management of small issuing deals. Your responsibilities will include: - Establishing and managing small customer business agreements - Ensuring consistent execution of agreements by collaborating with all stakeholders - Setting quantifiable goals to drive profitability for MasterCard and customers - Understanding internal guidelines, pricing, regulatory environment, and business environment to drive profitability - Maintaining business case models through recurrent testing and updates - Assisting the European Sales Team in building profitable and protecte...

Role Overview: As an Amdocs employee, you will be responsible for owning and managing the product backlog for one or more telecom BSS solutions or digital products. Your role will involve translating business and customer needs into epics, features, and user stories with clear acceptance criteria. You will prioritize features based on business value, customer impact, and technical feasibility while collaborating with various stakeholders to ensure the delivery of solution requirements. Additionally, you will lead scrum ceremonies and act as a BSS domain or digital champion to ensure consistency, quality, and innovation across all product releases. Key Responsibilities: - Own and manage the p...

As a Software Engineer with 2-4 years of experience, your role will involve developing server-side logic and APIs using PHP and relevant frameworks. You will be responsible for building and maintaining user-facing features with ReactJS. Collaboration with cross-functional teams like product managers, designers, and other engineers will be essential to define project requirements and deliver high-quality software solutions. Your active participation in the entire software development lifecycle, from initial concept and requirements gathering to deployment and maintenance, will be crucial. Your ability to translate business requirements into technical specifications and actionable development ...

As a member of the Castelan Crew, you will be part of a team known for its craftsmanship and community spirit. Your role will involve visiting customers in their homes or commercial properties to inspect and repair upholstery, leather furniture, cabinets, and beds. Your dedication to solving problems and providing expert solutions will make a real difference in the lives of our partners. **Key Responsibilities:** - Inspect and repair upholstery, leather furniture, cabinets, and beds in customers" homes or commercial properties - Record all necessary information and return documentation to head office within specified deadlines - Carry out authorized repairs within agreed time limits and stan...

You will be responsible for learning and mastering a domain intense product to perform Functional testing & Consulting support for Manhattan Customers. Your role will involve being well-versed in various testing methodologies and having a basic knowledge of programming while being open to exploring programming further as needed. Additionally, you will need to work in a dynamic environment to provide support across multiple GEOs and have a strong analytical mindset to analyze critical functional issues in an enterprise application. - Embrace Functional and Manual Testing to enable automation - Prior exposure to supply chain management enterprise applications is advantageous - Hands-on experie...

Role Overview: As a Tech Customer Service Representative working with corporate accounts for Physical Security Systems, you will primarily focus on Access Control and CCTV systems. Your role will involve providing technical support, troubleshooting issues, and ensuring the smooth functioning of security systems such as CCURE, Genetec, Lenel S2, and ExacqVision. Key Responsibilities: - Provide excellent customer support for corporate accounts, resolving hardware issues and ensuring effective functioning of security systems - Collaborate with clients and security integrators to troubleshoot and resolve technical issues - Support team initiatives for upgrading security hardware/software infrast...

You will be responsible for supervising a team of 4-6 Jr. and Sr. Accountants, communicating with US-based clients, and managing account bookkeeping for businesses of our premiere clients. Additionally, you will be working on our proprietary Docyt software and QuickBooks online accounting software. This role does not involve tax or audit work. Candidates are expected to maintain the confidentiality of sensitive information and demonstrate the highest level of ethical behavior. Docyt is a super app that leverages AI technology across the accounting tech stack. It digitizes financial data, automates income and expense workflows, reconciles general ledger continuously, integrates with QuickBook...

You should have at least two years of experience in a similar Information Security position with skills in vulnerability research and security assessments. Your responsibilities will include pentesting web applications and infrastructure, as well as developing security tools and open source projects. Attention to detail, problem-solving skills, and a strong knowledge of networking, operating systems, and applications are essential, including TCP/IP, Linux, Windows, and Web Technologies. Understanding of Information Security processes and theory, along with good communication and customer-facing experience, are required. Additionally, you should have experience in Vulnerability management and...

As a Customer Service Intern at Agrem Organic, you will have the opportunity to assist in responding to customer inquiries through email, chat, and social media channels. Your role will involve supporting order tracking, addressing product queries, and resolving feedback effectively. Additionally, you will play a key part in managing customer experience reports and contributing to continuous improvements in service quality. Your responsibilities will also include maintaining detailed records of customer interactions and follow-ups. Collaboration with the marketing and product teams will be essential to ensure the delivery of exceptional service to our customers. To excel in this role, strong...

Notion Press is India's largest book publishing platform, having published and sold over 100,000 books in more than 150 countries. Established 13 years ago, Notion Press publishes a new book every 30 minutes, championing the power of words and their global impact. The mission of Notion Press is to democratize publishing, empowering writers to publish and sell their books directly to readers worldwide. With a dedicated team of over 120 professionals in India and plans for expansion into Southeast Asia, Europe, and North America, Notion Press is at the forefront of transforming the publishing landscape. We are looking for a driven and self-motivated candidate to join our growing organization. ...

As an Application Engineer with 0-1 years of experience, your primary role will be to provide technical support and guidance to customers using Ansys Fluids tools. This involves troubleshooting simulation issues, resolving technical issues, and assisting clients in optimizing their simulations for enhanced results. Your key responsibilities will include: - Providing technical support for Ansys Fluids products, troubleshooting simulation issues, and offering solutions to customers. - Assisting customers in setting up CFD simulations in ANSYS Fluent and other Ansys Fluids tools. - Diagnosing and resolving technical issues related to simulation setup, meshing, solvers, and post-processing. - Of...

As a Forward Deployed Engineer - Deployment Strategist at Salesforce, you will play a crucial role in deploying AI-powered solutions on Salesforce, focusing on business impact and adoption. Your responsibilities will include leading a peer group of FDEs, overseeing deployments, fostering collaboration, setting goals, and addressing challenges. You will connect customer needs with product development to influence enhancements and accelerate the product roadmap, ensuring the Agentforce platform remains at the forefront of AI solutions. Your role will involve deeply understanding customers" complex problems and crafting innovative solutions using the Agentforce platform and beyond. Your impact ...

You are hiring for a fast-growing, US-headquartered healthcare technology leader that is transforming how medical practices deliver care. Their award-winning solutions empower thousands of healthcare providers to streamline workflows, enhance patient engagement, and improve clinical outcomes. The location for this role is Bengaluru, India. This is a full-time position in the Healthcare industry, requiring 2 to 5 years of experience. As an Associate FinOps Specialist, you will be supporting a leading healthcare client. The ideal candidate will have a strong foundation in Accounts Receivable, as well as hands-on experience in contract management, negotiations, and renewals. Your key responsibi...

You are a skilled Kronos (UKG) Solution Consultant with extensive experience in workforce management system implementation. You possess a strong technical background in UKG/Kronos, excellent client-facing skills, and the capability to independently drive end-to-end implementation projects with minimal oversight. Your key responsibilities include showcasing strong interpersonal skills for effective customer and internal team interaction, managing tasks independently, collaborating with clients to identify follow-on engagement opportunities, and maintaining a strong drive for excellence. You will lead and execute UKG/Kronos solution implementations, encompassing configuration, integration, and...

The Customer Success Manager plays a pivotal role in driving the success of our selected customers - some of our largest customers in the Manufacturing industry in India - by overseeing how they are onboarded with Autodesk solutions, use them effectively, and expand their impact to achieve business outcomes. You will manage your own portfolio of customers, primarily in the manufacturing industry, working directly with them to co-create and execute a tailored Customer Success Plan that ensures they derive measurable business value from their partnership with Autodesk and our Channel Partners. Additionally, you will leverage data-driven insights to trigger proactive outreach, addressing potent...

The ideal candidate for this position should have a minimum qualification of Any Graduate / Post Graduate with 3-5 years of experience. Key Responsibilities: - Acquisition of new customers in the Mid-Market segment. - Develop relationships and engage with Medium to Large segment corporate clients. - Penetrate existing accounts for a new line of business. - Build and maintain a healthy funnel in terms of quality and quantity. - Understand market opportunities, industry trends, and competition offerings on products, services, and price. - Lead from the front and be the main point of contact between key clients and internal teams. - Compile reports on account progress, goals, and forecasts for ...

You are seeking a SAP SD Functional Consultant with 4-5 years of SAP experience. You should have customer-facing experience in 2-3 SAP end-to-end implementation projects with a demonstrated contribution in the SAP-SD area. It is essential to have at least 1-2 full life cycle implementations experience of SAP SD and other external systems for planning and execution functions. Additionally, you should have experience in managing a team of 2-3 consultants in at least one project. Your expertise should include a good understanding of SAP SD integration with Salesforce, TM, EWM, and Finance. You should possess strong experience in customer master, Sales Order capture, Configuration of Sales Docum...

As a Customer Success Manager at Recruiterflow, you will be part of an AI-first RecOps platform dedicated to revolutionizing recruiting agencies. We provide an integrated ATS & CRM with cutting-edge automation features to streamline recruitment operations. Our goal is to reshape the way recruiting agencies operate by transforming hiring into a structured sales process, enabling them to fill roles quicker, engage top talent more effectively, and grow confidently. Currently ranked among the top 5 players in the industry, our upcoming objective is to secure a spot in the top 3 within the next three years. We are seeking a dedicated individual with a passion for customer success and previous exp...