46 Customercentricity Jobs - Page 2

We are seeking a dynamic people leader with a clear understanding of the bigger picture, capable of balancing strategic vision and thought leadership with execution excellence. As the Group Leader - Human Resources, you will play a crucial role in scaling our operation and organization while focusing on customer-centricity, team growth, well-being, and operational rigor. You will be responsible for managing a large, complex site/location, working closely with senior operations leaders to strategize business goals and execute key HR initiatives. Your key responsibilities will include overseeing generalist activities, HR initiatives, employee retention, and employee engagement at the location....

Calderys Group is a distinguished global solution provider catering to industries operating in high-temperature conditions. Specializing in thermal protection for industrial equipment, we offer an extensive range of refractory products and advanced solutions that enhance steel casting, metallurgical fluxes, and molding processes. With a strong presence in over 30 countries, including a significant footprint in the Americas under the brand HWI, a member of Calderys, we provide our employees with a plethora of opportunities on an international scale. Having a rich legacy spanning over 150 years, we are deeply committed to excellence. Our journey towards the future is shaped by teamwork, custom...

Calderys Group is a leading global solution provider for industries operating in high-temperature conditions. Specializing in thermal protection for industrial equipment, we offer a wide range of refractory products and advanced solutions to enhance steel casting, metallurgical fluxes, and molding processes. With a presence in more than 30 countries and a strong footprint in the Americas through the brand HWI, a member of Calderys, we provide our employees with a world of opportunities. Our legacy of over 150 years reflects an unwavering commitment to excellence, teamwork, customer-centricity, and a proactive mindset as we shape our future. As the vital partner of all high-temperature indust...

Calderys Group is a leading global solution provider catering to industries operating in high-temperature conditions. Specializing in thermal protection for industrial equipment, our group offers a diverse range of refractory products and advanced solutions to improve steel casting, metallurgical fluxes, and molding processes. With a presence in over 30 countries and a strong footprint in the Americas through the brand HWI, a member of Calderys, we provide a world of opportunities for our employees. Our rich legacy of over 150 years underscores our unwavering commitment to excellence, driving us forward through teamwork, customer-centricity, and a proactive mindset. At Calderys, we are proud...

As an experienced professional with over 57 years of experience at the level of AVP & Above, you will play a crucial role in translating user needs into profitable products by creating detailed Product Requirements Documents (PRDs) with clear UX/UI specifications. Your responsibilities will also include ensuring compliance with all RBI mandates and NPCI operating circulars, collaborating closely with legal and risk teams to navigate the regulatory landscape. Leveraging customer engagement platforms such as CleverTap and MoEngage, you will analyze user behavior data to identify opportunities for increasing platform stickiness and retention. Conducting user testing and A/B testing will be esse...

You will be a part of Tata Tele Business Services (TTBS), a leading enabler of connectivity and communication solutions for businesses in India. TTBS offers a wide range of ICT services including connectivity, collaboration, cloud, security, IoT, and marketing solutions. Committed to customer-centricity and innovation, TTBS has earned recognition for its services. As a member of our team, you will contribute to transforming businesses through digitalization. We value our people as they are instrumental in our success. We are dedicated to nurturing talent and providing opportunities for growth and leadership development. Our work culture is built on strong ethics and values. Join us in shapin...

As part of the LC team at OT-Marketplace, you will work closely with customers to identify and provide the best learning solutions for their needs. Your role involves partnering with stakeholders, guiding them through the learning and development process, and ensuring successful outcomes. You will specialize in specific categories such as Domain Upskilling, Functional Upskilling, New Hire Bootcamps, and more. Your key responsibilities include consulting with customers to understand their requirements, partnering with internal teams and vendors to deliver optimal solutions, and maintaining operational excellence throughout the process. You will also focus on customer education, upselling, and...

The Product Manager - Gen AI at our organization plays a crucial role in shaping the strategic direction, growth, and refinement of our Gen AI Products. Your primary focus will be to enhance user experience across multiple touchpoints, ensuring seamless interactions and efficient transactions for our customers. Your key responsibilities will include leading product lifecycle management for digital channels and customer experience solutions. You will collaborate with various cross-functional teams such as design, platform, and operations to define product requirements and deliver high-quality solutions. It will be essential for you to drive product usage, promote customer-centricity, and work...

You will be part of a dynamic team at Tata Tele Business Services (TTBS), a leading provider of connectivity and communication solutions for businesses in India. TTBS, a part of the esteemed Tata Group of Companies, offers a wide range of services including connectivity, collaboration, cloud, security, IoT, and marketing solutions. With a strong emphasis on customer-centricity and innovation, TTBS has established itself as a key player in the ICT services industry. As an employee at TTBS, you will have the opportunity to contribute to the digital transformation of businesses across the country. Your dedication and passion will be valued, as TTBS believes in nurturing and mentoring its employ...

You will be working with Tata Tele Business Services (TTBS), part of the prestigious Tata Group of Companies, which is the leading provider of connectivity and communication solutions for businesses in India. TTBS offers a wide range of services including connectivity, collaboration, cloud, security, IoT, and marketing solutions, making it the largest portfolio of ICT services available for businesses in the country. The company is highly focused on customer-centricity and innovation, earning recognition from both customers and industry peers. As a team member at TTBS, you will be contributing to the transformation of businesses through digitalization. The company values its employees as the...

As a Senior Product Manager, FinTech at Priceline, you will play a crucial role in contributing to the product strategy, development, and execution of Financial Technology products across various product lines such as flights, hotels, rental cars, and packages. Your primary focus will be on collaborating with stakeholders from different departments to understand requirements, create detailed product plans, and ensure the successful delivery and launch of FinTech solutions that bring value to both customers and internal teams. Your responsibilities will include collaborating with teams such as Commercial Teams, Finance, Technology, Accounting, and Financial Planning & Analysis to bring new pr...

As a Marketing Cloud Automation Lead with 12-15 years of experience in Salesforce Marketing Cloud (SFMC), you will be responsible for leading the design, development, and execution of integrated marketing automation campaigns across multiple channels. Your role will involve managing complex Marketing Cloud projects to ensure timely delivery and successful implementation. You will develop and maintain sophisticated email marketing programs, including segmentation, personalization, A/B testing, and automation. Additionally, you will manage and optimize mobile marketing campaigns, including SMS, MMS, and push notifications. Your expertise will be crucial in integrating marketing automation with...

You will be part of a dynamic team at Tata Tele Business Services (TTBS), a leading enabler of connectivity and communication solutions for businesses within the prestigious Tata Group of Companies. TTBS offers a wide range of services including connectivity, collaboration, cloud, security, IoT, and marketing solutions, making it the largest provider of ICT services for businesses in India. With a strong focus on customer-centricity and innovation, TTBS has gained recognition from both customers and industry peers for its commitment to excellence. As a member of our team, you will play a key role in shaping the future of digital connectivity and technology solutions for businesses in India. ...

Etraveli Group is a globally leading company for tech solutions and fulfillment capabilities for online sales of flights. The company aims to simplify complexity by connecting millions of flights and travelers worldwide, from search and selection to the trip and beyond. Holding consumer online travel agency brands like Mytrip, GoToGate & Flight Network, Etraveli Group also serves Booking.com with flights and has strategic partnerships with companies like Skyscanner, Google Flights, and TUI. With a diverse team of over 3000 passionate professionals, Etraveli Group strives to make the world smaller for its customers and bigger for its people. The major offices are located in Sweden (HQ), Greec...

You will be part of a dynamic team at Tata Tele Business Services (TTBS), a leading provider of connectivity and communication solutions for businesses in India. TTBS, a part of the prestigious Tata Group of Companies, offers a wide range of services including connectivity, collaboration, cloud, security, IoT, and marketing solutions. With a strong focus on customer-centricity and innovation, TTBS is recognized for its commitment to excellence. As a member of our team, you will play a key role in transforming businesses through digitalization. We value our employees as the driving force behind our success, and we are dedicated to nurturing and developing talent. We provide opportunities for ...

Founded in 2021 by Aadit Palicha and Kaivalya Vohra, Zepto is on a mission to save your time making every second count towards life's real joys. Our platform has revolutionised rapid commerce in India with cutting-edge technology and strategically optimised delivery hubs. Zepto offers an extensive range of 45,000+ products, from fresh groceries to electronics, beauty essentials, apparels, toys and more, delivering across 50+ cities in 10 minutes. Zepto Caf extends our commitment to convenience, featuring a curated menu of over 200 fresh items. This role is a vital stepping stone for the product analytics role at Zepto. The candidate in this role will need to exhibit a high degree of versatil...

As a Business Development Manager/Executive at HealthPlix, you will play a crucial role in driving sales growth and acquiring doctors for our digital clinic platform. Your primary responsibility will be to establish strong relationships with doctors, conduct demos, and ensure successful deal closures. If you are passionate about making an impact in the Healthcare industry and contributing to the digital revolution, HealthPlix offers the perfect opportunity for you. Your responsibilities will include understanding the needs of doctors, conducting product demos, acquiring new users, and providing comprehensive platform training. You will be expected to achieve monthly and quarterly sales targe...

You will be part of Tata Tele Business Services (TTBS), a leading enabler of connectivity and communication solutions for businesses in India. TTBS offers a wide range of services including connectivity, collaboration, cloud, security, IoT, and marketing solutions, making it the largest portfolio of ICT services for businesses in the country. With a strong focus on customer-centricity and innovation, TTBS has gained recognition from both customers and peers. As part of the team, you will play a crucial role in transforming businesses through digitalization. At TTBS, people are at the core of our success. We value our employees and believe in nurturing their talents and providing opportunitie...

You will be working at Tata Tele Business Services (TTBS), a part of the prestigious Tata Group of Companies, dedicated to transforming businesses through digitalization. As the country's leading enabler of connectivity and communication solutions for businesses, TTBS offers a wide range of services including connectivity, collaboration, cloud, security, IoT, and marketing solutions. With a focus on customer-centricity and innovation, TTBS has earned recognition from both customers and peers. At TTBS, we believe that our people are instrumental in shaping our journey ahead. As India's foremost provider of digital connectivity and technology solutions for businesses, we attribute our success ...

You will be responsible for providing a best-in-class customer experience at the store. This involves ensuring that the entire Store team adopts a CUSTOMER FIRST mindset and proactively finds solutions for all customers. You will be available at the welcome desk to address customer queries through various mediums such as face-to-face interactions, calls, emails, and social media. It is essential to gain deeper knowledge of customer experience (CX) by understanding CRM systems and practices. Analyzing customer feedback from different touchpoints will be crucial to enhance the overall customer experience. As the guardian of customer-centricity in the store, you will ensure that all customers a...

About the Role: We are seeking a dynamic sales leader to drive revenue growth for our Digital Sales Team. The ideal candidate must possess relevant experience in overseeing digital sales teams in OEM/ SP and SI domains. Proficiency in Digital Sales models, tools, and frameworks is essential. A thorough understanding of Tata Communications" Core and Digital portfolio is a prerequisite. Candidates with prior sales experience in Managed Hosting Services, Security Services, and Unified Collaboration Services will be prioritized. People management skills and the ability to navigate a complex and matrix organization are advantageous. Key Responsibilities: The Digital Sales Leader will lead a team ...