94 Customercentric Mindset Jobs - Page 3

Market Creators Ltd is a leading financial services firm dedicated to helping investors navigate the Indian financial markets. We offer a wide range of investment solutions, including direct equities, mutual funds, IPOs, bonds, and other financial instruments. Our goal is to empower clients with the right financial strategies and seamless investment experiences. As a Customer Relationship Manager (CRM) at Market Creators Ltd, your primary responsibility will be to serve as the main point of contact for our investors, ensuring a smooth and engaging customer experience. Your role involves understanding client needs, providing investment-related guidance, and fostering long-term relationships t...

As a Guest Relations Officer at DS Headquarters, located in Noida Sec-67, you will serve as the primary point of contact for visitors, partners, and internal stakeholders. Your main responsibility is to ensure a warm and seamless experience for all individuals interacting with DS Group. This role demands a proactive approach, attention to detail, and exceptional interpersonal skills to uphold the organization's values and hospitality standards. Your key responsibilities will include greeting and welcoming guests in a professional manner, facilitating a smooth check-in process, coordinating with internal teams to arrange meetings and guest accommodations, managing incoming calls, and maintain...

As the Customer Success Manager II at HG Insights, you will be responsible for owning the customer experience and increasing the lifetime value for your assigned portfolio of accounts within our Growth Segments (Commercial, SMB, and Mid-Market). Your primary focus will be on driving customer adoption, ensuring customer health, facilitating renewals, and executing expansion opportunities. You will serve as the trusted advisor to your customers, ensuring they achieve their goals through the effective use of HG's solutions. Your responsibilities will include proactively monitoring adoption metrics, addressing risks, and providing personalized experiences to ensure customers realize the full val...

As a Career Counselor at NEET Advisor, you will play a crucial role in supporting students and parents throughout the NEET counselling process. Your primary objective will be to empower individuals with knowledge, address their queries, and offer solutions tailored to the resources and support NEET Advisor provides. Your compassion and resourcefulness will be instrumental in guiding students towards their medical career goals. Your responsibilities will include assessing students" goals, academic backgrounds, and needs to offer personalized guidance on their medical career pathways. You will conduct both one-on-one and group counselling sessions to educate students and parents about NEET cou...

At ANZ, we are committed to shaping a world where people and communities thrive, with the shared goal of improving the financial wellbeing and sustainability of our customers. Our Institutional bank plays a crucial role in facilitating the movement of trade and capital for our largest customers across the region, offering great opportunities for our employees to enhance their technical expertise and advance their careers. As a Training Manager based in Bangalore, you will play a key role in devising and implementing training strategies in collaboration with leadership and support functions to enhance employee performance and drive quality throughout the KYC process. Your responsibilities wil...

As the GM/AVP Product Management at Evolute Fintech Innovations Pvt Ltd, you will lead the company's product strategy, innovation, and execution. Your role involves driving the end-to-end product lifecycle, aligning cross-functional teams, and ensuring product-market fit in global markets. You are expected to be a visionary leader who can collaborate with CXOs to achieve organizational goals and scale the product portfolio to meet diverse customer and market needs. Your key responsibilities include: Product Strategy and Vision: - Develop and own the global product vision and roadmap aligned with the company's strategic goals. - Drive a product vision focused on solution and design-led innova...

As a Client Relationship Manager at our company located in Lucknow, you will play a vital role in developing and maintaining strong relationships with both existing and potential clients. Your primary responsibility will be to ensure a high level of customer satisfaction and contribute to business growth through effective client engagement. You will be expected to: - Cultivate long-term relationships with clients, focusing on satisfaction and retention. - Act as the main point of contact for clients, promptly addressing any concerns or issues. - Tailor solutions and services to meet the unique needs and objectives of each client. - Collaborate with internal departments to ensure efficient de...

You are invited to join our dynamic Help Desk team as a Junior Dispatcher/Help Desk Support. Your main responsibilities include monitoring the ticketing queue, gathering relevant information from ticket descriptions, and collaborating with managers for timely issue resolution. This role demands attention to detail, a sense of urgency, and excellent interpersonal communication skills. Utilizing platforms such as Matrix42 and Jira Service Management, you will track and address support requests. This position presents a valuable opportunity for individuals early in their careers to develop expertise in IT support and service coordination. Your key responsibilities will include monitoring and ma...

Job Description: As a CRM Manager at our company located in Gomti Nagar, Lucknow, with a minimum of 6-8 years of experience in CRM (Real Estate experience preferred), you will play a vital role in leading and managing our Customer Relationship Management team. Your responsibilities will include overseeing customer queries, providing timely solutions, handling escalated issues, and ensuring exceptional customer satisfaction through various communication channels. Your role will involve leading, supervising, and guiding the CRM team to effectively manage all customer interactions. You will address and resolve escalated customer complaints with a solution-oriented and empathetic approach, respo...

The ideal candidate for this position should possess a Bachelor's Degree and have completed the degree on or after 01/04/2021. Additionally, the candidate should have a minimum of 2 to 3 years of experience in the BPO BFSI sector, particularly in the domain of Banking, focusing on Pension, Insurance, or Investments. Key skills required for this role include: - Exceptional communication skills - The ability to articulate information clearly and concisely - Previous experience in Life and Pensions, Financial Services, or Retirements - Proficient in oral and written communication with an emphasis on accuracy and compliance - Strong collaborative skills with the ability to contribute ideas and s...

As a Sales Executive in the Business Development team, your main role is to establish strong customer relationships, offer expert advice on our products, and drive sales growth. You will have a crucial part in shaping the customer journey by delivering personalized service, addressing inquiries, and providing tailored solutions to meet client needs. You will engage customers professionally and enthusiastically to ensure a warm and positive experience right from the first interaction. Your responsibility will also include providing detailed and compelling product descriptions, highlighting features, benefits, and value to help customers make well-informed purchasing decisions. Understanding c...

As a CSR Specialist at Carrefour, a leading global retailer, your primary responsibility will be to champion sustainable material management within the India operations. You will be a key member of the team, playing a vital role in ensuring the ethical and environmental integrity of sustainable sourcing programs, focusing primarily on organic cotton. Building strong relationships with suppliers and implementation partners across India will be crucial to driving operational excellence. Your responsibilities will include evaluating the performance of third parties, implementation bodies, and suppliers in India, managing grievance mechanisms at the ginning/farm level, conducting social conditio...

As a Technical Support Engineer at Vision Mechatronics, an innovative enterprise specializing in robotics, renewable energy, and lithium-ion energy storage solutions, you will play a crucial role in delivering top-tier customer service and enhancing overall customer experience. Founded in 2009, Vision Mechatronics is at the forefront of revolutionizing energy systems across residential, industrial, commercial, and electric vehicle markets with groundbreaking products. Your key responsibilities will include being the main point of contact for customers, addressing inquiries and complaints, providing technical assistance, and maintaining accurate customer information in our database. Additiona...

This is an exceptional opportunity for you to join a privately held, fast-paced Software as a Service (SaaS) national company based in Silicon Valley. Naehas is revolutionizing the world of data-driven customer experience by delivering personalized products, pricing, offers, disclosures, and customer communications efficiently to market while reducing risk. Collaborating with some of the largest financial services customers globally, including four of the top 10 banks, Naehas is on a growth trajectory. At Naehas, our people and culture are our top priorities. We highly value the contributions of our employees and are dedicated to ensuring that their voices are heard and accomplishments are r...

As an Account Executive at Gushwork, you will be an integral part of our dynamic team that combines human expertise with advanced AI technology to deliver exceptional AI-assisted growth services. Our mission is to empower businesses worldwide to achieve more with less through our innovative approach to AI-assisted SEO. You will play a key role in driving revenue by meeting or exceeding monthly targets through full sales-cycle ownership. Your responsibilities will include driving end-to-end sales processes, building strong relationships with clients, collaborating with our core AEs, and aligning strategies with marketing and product teams to ensure a seamless client experience. Your 3+ years ...

The Relationship Manager LAP & Affordable Loans is responsible for sourcing new customers and managing existing relationships to grow the Loan Against Property (LAP) and Affordable Housing Loan portfolio. Your role involves business development, credit analysis, and providing exceptional customer service to ensure high customer satisfaction and retention. Key Responsibilities: - Source new clients through market visits, channel partners, and referrals. - Promote LAP and affordable home loan products in the assigned territory. - Build and maintain relationships with key stakeholders like builders, real estate agents, and DSA partners. - Manage customer lifecycle from lead generation to loan d...

Job Description: As a Client Relationship Manager at our company based in Bhubaneswar, your primary responsibility will be to maintain and enhance client relationships. You will play a crucial role in ensuring that client needs are promptly and effectively addressed. This full-time on-site role requires strong communication skills, as you will be managing client accounts, responding to inquiries, and collaborating with internal teams to deliver solutions. Your ability to identify opportunities for expanding client relationships will be essential in this role. Key responsibilities include regular communication with clients to provide updates and gather feedback. Additionally, you will be resp...

The Customer Support Representative at Yukthi Marketing Pvt. Ltd. will be responsible for providing exceptional service to clients by addressing inquiries, resolving issues, and ensuring customer satisfaction with our digital marketing services. You will be required to respond to customer questions via various channels, troubleshoot problems related to marketing campaigns, and guide clients through solutions effectively. Collaboration with other departments, tracking feedback, and maintaining accurate records of customer interactions to ensure continuous improvement in service delivery are also key aspects of this role. In addition to resolving client concerns, you will assist in client onbo...

About PriceEasy PriceEasy is a VC backed one of the fastest growing SaaS companies transforming the convenience retail and fuel industry with cutting-edge AI-driven analytics, pricing intelligence, and ERP solutions. We empower retailers with data, automation, and user-first design to outperform competitors and drive measurable growth. Role Overview We are seeking an exceptional Director of Product who has a proven track record of building B2B SaaS products from scratch in a world-class SaaS environment. This role requires a strategic thinker with hands-on execution skills, deep experience in product lifecycle management, and strong technical fluency. The ideal candidate is equally comfortab...

The ideal candidate should have a background in Freight Forwarding, with a preference for experienced individuals. Your main responsibilities will include coordinating with multiple parties, efficiently responding to customer inquiries, providing regular updates and follow-ups with clients, liners, shipping lines, and other service providers. Additionally, you will be required to follow up with internal departments to resolve client issues, maintain client data, and provide up-to-date reporting on cargo status for various shipments. To excel in this role, you should possess excellent verbal and communication skills, the ability to multitask and work well under pressure, as well as the capaci...

The Relationship Manager position based in Salem requires you to build and maintain strong relationships with clients, ensuring their satisfaction and contributing to business growth. Your responsibilities will include understanding client needs, providing tailored solutions, and acting as the main point of contact between clients and the company. You will be tasked with developing and nurturing long-term client relationships to enhance loyalty and retention. By comprehending client objectives and obstacles, you will recommend appropriate products or services. Managing a portfolio of high-value clients will require consistent communication and proactive identification of opportunities for up...

As an IT Analyst at Kontoor Brands, Inc., your role will involve leading and contributing to ongoing support activities by collaborating with business users and IT partners to identify and resolve issues. You will also play a key role in projects and process improvement initiatives, participating in tasks such as business requirements definition, design, configuration, testing, and deployment. Your responsibilities will include creating process flow documents, functional specifications, and test scripts as needed for projects or initiatives. Additionally, you will provide user support for North America (NAM) and other global regions, and be available for off-hours support tasks as required. ...

The Knowledge Management Specialist plays a crucial role in supporting HR transformation by overseeing and enhancing knowledge systems, content repositories, and digital learning tools across global HR and HR Shared Services (HRSS). Your primary responsibility is to ensure effective access to structured HR content, enhance self-service adoption, and facilitate service delivery excellence through well-managed, user-friendly knowledge management solutions. You will be tasked with managing and maintaining HR knowledge repositories, ensuring the accuracy, accessibility, and relevance of content. This includes establishing document lifecycle processes, optimizing SharePoint pages and repository s...

As a Client Relations & Logistics Coordinator, you will be the central point of contact for all communications and coordination among clients, carriers (liners/shipping lines), internal teams, and service providers. Your primary responsibility will be to ensure efficient and seamless shipment processes by managing inquiries, providing timely updates, and maintaining well-organized client records. Your proactive and detailed communication skills will be crucial in maintaining high levels of client satisfaction in a fast-paced, customer-focused environment. Your main tasks will include coordinating with multiple parties, responding promptly and efficiently to customer inquiries, providing regu...

Pluxee is a global player in employee benefits and engagement operating in 31 countries. We specialize in assisting companies to attract, engage, and retain talent through a wide range of solutions covering Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits. With the support of leading technology and a team of over 5,000 dedicated members, Pluxee serves as a trusted partner within a highly interconnected B2B2C ecosystem comprising more than 500,000 clients, 36 million consumers, and 1.7 million merchants. For over 45 years, Pluxee has conducted its business as a reliable partner committed to creating a positive impact on all stakeholders. Our dedication extends from...