146 Customercentric Mindset Jobs - Page 2

As a CSR Specialist at Carrefour, a leading global retailer, your role will involve championing sustainable material management within the India operations. You will be a key member of the team in India, responsible for ensuring ethical and environmental integrity in sustainable sourcing programs, with a primary focus on organic cotton. Your efforts will contribute to operational excellence and the development of strong relationships with suppliers and implementation partners across India. Responsibilities: - Evaluate the performance of third parties, implementation bodies, and suppliers in India. - Manage the grievance mechanism helpline at the ginning/farm level in India. - Conduct social ...

As the GM/AVP Product Management at Evolute Fintech Innovations Pvt Ltd, you will lead the company's product strategy, innovation, and execution. You will be responsible for driving the end-to-end product lifecycle, aligning cross-functional teams, and ensuring product-market fit in global markets. This role requires a visionary leader who can collaborate with CXOs to achieve organizational goals and scale the product portfolio to meet diverse customer and market needs. - **Product Strategy and Vision** - Develop and own the global product vision and roadmap, ensuring alignment with the company's strategic goals. - Drive a product vision focused on solution and design-led innovation in finte...

As a Customer Support Representative at Yukthi Marketing Pvt. Ltd., you will be responsible for providing exceptional service to clients by addressing inquiries, resolving issues, and ensuring customer satisfaction with our digital marketing services. Your role will involve responding to customer questions via various channels, troubleshooting problems related to marketing campaigns, and guiding clients through solutions effectively. Additionally, you will collaborate with other departments, track feedback, and maintain accurate records of customer interactions to ensure continuous improvement in service delivery. Key Responsibilities: - Address customer inquiries and resolve issues promptly...

At TE, you have the opportunity to work with people from diverse backgrounds and industries to contribute to creating a safer, sustainable, and more connected world. **Role Overview:** As a Distribution Sales Manager (DSM) at TE Connectivity, your primary responsibility is to drive growth through the company's channel partners in India. This role involves strategic account management, distributor engagement, and market expansion at both Point of Purchase (POP) and Point of Sale (POS) levels. **Key Responsibilities:** - Achieve sales targets through distribution channels by driving demand creation and application-focused growth. - Support and manage distributors to promote TE products, includ...

As a team leader in the Brand & Marketing pillar within EY shared services, you will be primarily aligned with the Global Marketing Performance and Impact team. Your role will involve working with stakeholders to ensure the execution and optimization of the digital experience, focusing on ey.com and the intranet. You will oversee the management and activation of internal and external content, collaborating with Martech, Technology, Product, UX, and Analytics teams to support global and local teams. **Key Responsibilities:** - Participate in developing and implementing digital marketing content strategies to enhance brand visibility and drive online engagement. - Guide the team in optimizing ...

Role Overview: At Gushwork, we are seeking a dynamic Account Executive to join our team. As an Account Executive, you will play a key role in driving revenue, building relationships, and helping businesses scale through innovative solutions. If you have a proven track record in solution selling and thrive in a fast-paced, global environment, this role is perfect for you. Key Responsibilities: - Meet or exceed monthly revenue targets by taking ownership of the full sales cycle. - Drive end-to-end sales processes, from prospecting to closing deals. - Establish and maintain strong, consultative relationships with new and existing clients to understand their requirements and tailor solutions eff...

As a Sales Executive within the Business Development team, your primary responsibility will be to build strong customer relationships, provide expert guidance on product offerings, and drive sales growth. You will play a key role in shaping the customer experience by delivering personalized service, responding to inquiries, and offering solutions tailored to client needs. - **Customer Engagement:** - Greet and engage customers with professionalism and enthusiasm, ensuring a warm, welcoming, and positive experience from the first point of contact. - **Product Consultation:** - Provide detailed and compelling descriptions of products, emphasizing their features, benefits, and value, helping cu...

As an Executive Assistant at Volvo Group, you will play a crucial role in supporting the Head of CPA Software Diagnostics in Volvo Group India with administrative tasks and coordinating projects. Your responsibilities will include: - Coordinating complex meetings and projects directly with key stakeholders. - Planning and managing time effectively to ensure all duties are completed in a prioritized and organized manner. - Obtaining and organizing information for conferences, speeches, and reports. - Editing, proofreading, and formatting documents, as well as basic authoring and drafting correspondence. - Assisting in the coordination of management team meetings, governance meetings, and prov...

As the GM/AVP Product Management at Evolute Fintech Innovations Pvt Ltd, your role involves leading the company's product strategy, innovation, and execution. You will be responsible for driving the end-to-end product lifecycle, aligning cross-functional teams, and ensuring product-market fit in global markets. Your visionary leadership is crucial for collaborating with CXOs to achieve organizational goals and scaling the product portfolio to meet diverse customer and market needs. **Key Responsibilities:** - **Product Strategy and Vision** - Develop and own the global product vision and roadmap in alignment with the company's strategic goals. - Drive a product vision focused on solution and...

Job Description As a Client Relationship Manager based in Bhubaneswar, you will play a crucial role in maintaining and strengthening relationships with clients. Your responsibilities will include managing client accounts, addressing inquiries promptly, and collaborating with internal teams to provide effective solutions. Additionally, you will identify opportunities to expand client relationships and regularly communicate with clients to gather feedback and provide updates. Your ability to prepare and present reports on client interactions will be essential in this role. Key Responsibilities - Manage client accounts and ensure their needs are met effectively - Address client inquiries in a t...

You have an exceptional opportunity to join Naehas, a fast-paced Software as a Service (SaaS) company based in Silicon Valley, which is revolutionizing the world of data-driven customer experience. By delivering personalized products and services efficiently, Naehas is working with some of the largest financial services customers globally and is in a phase of growth. The company places high value on its people and culture, ensuring that employee contributions are recognized and voices are heard. **Role Overview:** As a Support Specialist at Naehas, your primary responsibility will be to provide basic technical support and assistance to customers through e-mail and web conferences. You will o...

As a Training Manager at ANZ, your role will involve devising and implementing training strategies in collaboration with leadership and support functions to enhance employee performance and drive quality across the KYC process. Your responsibilities will include: - Developing and implementing the training strategy and curriculum aligned with organizational goals. - Conducting training needs assessments and creating tailored learning plans. - Delivering effective induction, orientation, and ongoing training programs. - Tracking training effectiveness and making improvements based on feedback. - Designing, developing, and maintaining training materials, guides, and manuals. - Working closely w...

As the GM/AVP Product Management at Evolute Fintech Innovations Pvt Ltd, you will lead the company's product strategy, innovation, and execution. You will be responsible for driving the end-to-end product lifecycle, aligning cross-functional teams, and ensuring product-market fit in global markets. This role requires a visionary leader who can collaborate with CXOs to achieve organizational goals and scale the product portfolio to meet diverse customer and market needs. - **Product Strategy and Vision** - Develop and own the global product vision and roadmap, ensuring alignment with the company's strategic goals. - Drive a product vision focused on solution and design-led innovation in finte...

Role Overview: Intuit is seeking a strategic and operations-focused leader to join the Intuit WFM Real Time Operations team in Bangalore, India. As a key member of the team, you will enhance AI-powered digital and human expertise to prioritize customer experience and collaborate across functions. Your role will involve advising Expert Network leadership, aligning strategies for high-quality, scalable customer service, and ensuring effective cross-functional program delivery. The ideal candidate will possess strong data-driven decision-making and communication skills to drive business goal achievement. Additionally, you will champion customer advocacy and serve as the India site ambassador, s...

As a candidate for this position, you should have a proven track record of achieving sales objectives in the freight forwarding or logistics industry. Your strong negotiation, decision-making, and leadership skills will be essential in driving sales success. Your excellent communication, presentation, and customer-centric mindset will help in building strong relationships with clients. Additionally, your strong business acumen and knowledge of the international shipping industry will be valuable assets in this role. Key Responsibilities: - Achieving sales objectives in the freight forwarding or logistics industry - Negotiating effectively with clients to secure favorable deals - Making key d...

As an Inside Sales Executive (Female) at our company, you will play a crucial role in managing incoming leads, nurturing client relationships, and ensuring seamless coordination for co-working space enquiries. Your excellent communication skills, strong follow-up abilities, and customer-first approach will be key to your success in this dynamic role. **Key Responsibilities:** - Handle inbound and outbound calls, emails, and chats to manage customer inquiries. - Maintain and update leads in CRM software, ensuring all interactions are documented. - Conduct follow-ups with potential clients to convert leads into confirmed business. - Build and maintain strong relationships with existing and pro...

As a Senior Sales Executive / Sales Manager at our company, you will play a crucial role in driving revenue growth, fostering strong client relationships, and leading sales strategies in the Real Estate sector. Your responsibilities will include: - Developing and implementing effective sales strategies to achieve organizational goals. - Generating leads through networking, referrals, cold calling, and digital channels. - Meeting and exceeding sales targets by managing end-to-end client interactions. - Conducting client meetings, presentations, and site visits. - Building and maintaining long-term relationships with customers and channel partners. - Negotiating and closing sales deals to maxi...

Role Overview: Pluxee, a global player in employee benefits and engagement operating in 31 countries, is looking for a dedicated individual to join their team. As a Merchant Retention Analyst, you will be responsible for analyzing merchant retention data, developing strategies to improve retention, monitoring initiatives, collaborating with sales and customer service teams, conducting research, and providing support and guidance on retention strategies. Key Responsibilities: - Analyze merchant retention data and performance metrics. - Develop and implement strategies to improve merchant retention. - Monitor and report on retention initiatives. - Collaborate with sales and customer service te...

Role Overview: Pluxee, a global player in employee benefits and engagement operating in 31 countries, is looking for a Customer Care Analyst to join their team. As part of the Customer Care team, you will handle incoming interactions, generate client feedback, and manage your backlog of actions and emails. Pluxee is committed to creating a positive impact on stakeholders and supporting wellbeing at work for employees. Key Responsibilities: - Handles incoming interactions while respecting guidelines - Generates client feedback when necessary - Manages own backlog of actions and emails Qualifications Required: - First experience in Customer Care or possibly as a receptionist or personal assist...

As a Customer Relationship Manager at our company based in Raipur, you will play a crucial role in providing exceptional support to customers during the sales process, building strong relationships, and driving sales conversions. Your responsibilities will include: - **Sales Support:** - Assist customers with inquiries related to products and services, ensuring they have the necessary information to make informed purchasing decisions. - Provide timely and accurate responses to sales-related inquiries, aiming to achieve a high level of customer satisfaction. - **Customer Relationship Management:** - Build and maintain strong relationships with customers to foster loyalty and encourage repeat ...

As a part of the HV APAC Sales team at Hitachi Vantara in Bengaluru, you will play a crucial role in a company that serves as the data foundation trusted by global innovators. With a focus on resilient and high-performance data infrastructure, you will help customers from various industries effectively leverage data to achieve remarkable results. Your responsibilities will involve driving sales activities in mid-sized commercial accounts, ensuring successful adoption of Hitachi Vantara products, and identifying new business opportunities through effective account management and collaboration with support resources and channel partners. - Conduct sales activities including prospecting, develo...

As a Business Development Executive in the company, you will play a crucial role in identifying and pursuing new business opportunities and potential clients in designated regions. Your responsibilities will include visiting prospective and existing customers to understand their requirements, providing technical consultation, product demonstrations, and pre-sales support. Building and maintaining long-term relationships with clients will be key, along with achieving monthly/quarterly sales targets to contribute to business growth. Key Responsibilities: - Identify and pursue new business opportunities and potential clients in designated regions. - Visit prospective and existing customers to u...

Role Overview: As a Solutions Engineering Leader at Tezo, you will play a crucial role in engaging in value-oriented discussions with potential clients regarding AI, Data, and Digital offerings. Your main responsibility will be to shape the market-facing narrative of Tezo by creating innovative solutions to meet customer needs. Reporting directly to the SVP of Revenue, you will be instrumental in establishing Tezo as a trusted partner in the field of AI, Data, and Digital Transformation. Key Responsibilities: - Lead and manage all pre-sales activities to support Sales and Delivery teams effectively. - Collaborate closely with Sales and Delivery teams to develop customer-centric solutions. - ...

As an L1 Desktop Support Engineer at the company, your role will involve providing first-line technical support to end-users for hardware, software, and network-related issues. You should possess excellent communication skills, a passion for technology, and a dedication to delivering exceptional customer service. **Key Responsibilities:** - Respond promptly and professionally to user-reported IT issues through various channels. - Troubleshoot and diagnose hardware and software problems on desktops, laptops, printers, and mobile devices. - Install, configure, and maintain operating systems, software applications, and device drivers. - Set up and provide support for audio/video equipment durin...

As a Customer Relationship Manager at our company in Raipur, your role is pivotal in providing exceptional support to customers during the sales process, building strong relationships, and driving sales conversions. Your deep understanding of our products and services will enable you to identify and capitalize on sales opportunities effectively. - **Sales Support:** - Assist customers with inquiries related to products and services, ensuring they have the necessary information for informed purchasing decisions. - Provide timely and accurate responses to sales-related inquiries to achieve a high level of customer satisfaction. - **Customer Relationship Management:** - Build and maintain stron...