94 Customercentric Mindset Jobs - Page 2

As the Chief Revenue Officer (CRO) at our company, your primary responsibility is to oversee the overall revenue strategy, execution, and growth across all revenue-generating departments. You will play a crucial role in aligning marketing, sales, customer success, and business development teams to drive growth and profitability. Your strategic planning will be instrumental in achieving corporate revenue targets and expanding our market position. **Key Responsibilities:** - Develop and execute the company's revenue strategy across all channels and customer segments. - Lead and unify the efforts of sales, marketing, customer success, and business development teams. - Set revenue goals and KPIs...

You will be responsible for building, maintaining, and enhancing customer relationships to ensure satisfaction and loyalty. Additionally, you will provide solutions and effectively resolve customer queries, while meeting and exceeding sales and service targets consistently. It will be your duty to maintain accurate records of customer interactions and transactions, as well as collaborate with internal teams to enhance customer service and overall experience. Qualifications required for this role include a Bachelor's degree in Business Administration, Marketing, Finance, or a related field. You should have a minimum of 3 years of experience in the Insurance, Banking, or Educational sector, al...

As a Business Development Executive at CereBulb India Private Limited, you will play a pivotal role in driving sales growth for our downstream software products and PLC & SCADA solutions. CereBulb is committed to empowering individuals with data and insights, recognizing the significance of data in the industrial sector. We work closely with industrial clients to optimize their workforce, processes, and technology framework by leveraging data effectively. **Responsibilities:** - Develop and manage the sales domain to achieve annual sales targets. - Identify and pursue project-based sales opportunities and acquire new customers. - Build and maintain strong relationships with key clients, hand...

You will be joining Momentum Interiors Pvt Ltd as a Showroom Sales Executive based in Lucknow on a full-time basis. Your primary responsibilities will include: - Welcoming and assisting customers - Showcasing product features - Detailing specifications - Offering suitable product suggestions - Handling sales transactions - Overseeing showroom presentations - Monitoring inventory levels - Ensuring utmost customer satisfaction To excel in this role, you should possess exceptional communication and interpersonal abilities along with a proven track record in sales with a customer-centric mindset. Prior knowledge of furniture, flooring, lighting, and partition products is advantageous, but the ca...

Role Overview: You will be joining the Global Shared Services (GSS) organization within DNV as a Procurement Intern based in Pune, India. Under the guidance of the Team Leader, you will be responsible for overseeing procurement duties for a specific geographical region. The duration of this internship is 6 months, following a hybrid work model of 3 days in the office and 2 days working from home. Key Responsibilities: - Reviewing and processing purchase requests - Creating purchase requisitions - Providing support to Procurement Specialists - Managing the Procurement Dashboard - Ensuring compliance with category management guidance - Assisting in supplier onboarding and maintenance - Generat...

As an Account Executive at Gushwork, you will play a crucial role in driving revenue and building relationships to help businesses scale through innovative solutions. You should have a proven track record in solution selling and a hustler mentality, thriving in a fast-paced, global environment. If you are passionate about driving revenue and enjoy working in overlapping hours across time zones, this role is tailor-made for you. Responsibilities: - Meet or exceed monthly revenue targets through full sales-cycle ownership. - Drive end-to-end sales processes, from prospecting to closing deals. - Build and maintain strong, consultative relationships with new and existing clients to understand th...

Role Overview: As a Customer Success Executive at the company, you will play a crucial role in ensuring customer satisfaction and retention. Your primary responsibilities will include guiding new customers through the onboarding process, cultivating strong relationships with clients, and advocating for customer needs within the organization. Your proactive approach will involve regular customer engagement, issue resolution, data analysis, knowledge sharing, and feedback collection to drive continuous improvement. Key Responsibilities: - Guide new customers through the onboarding process - Cultivate strong relationships with clients - Advocate for customer needs within the organization - Enga...

As a Sales Executive at Riwuina Luxury LLP in Hyderabad, your role will involve driving sales, nurturing client relationships, and achieving revenue targets. You should have exceptional communication and interpersonal skills, coupled with a successful history of exceeding sales objectives. Your proficiency in negotiation and persuasion, paired with a customer-focused approach and adept problem-solving capabilities, will be vital for thriving in this position. Moreover, your capacity to work independently and cooperatively in a team setting is imperative for success.,

As a Product Support Engineer at our company, your primary responsibility will be to provide technical assistance, troubleshoot issues, and offer customer support for our products or services. You will play a critical role in ensuring customer satisfaction, resolving technical problems, and maintaining positive customer relationships. **Key Responsibilities:** - **Technical Assistance:** - Respond to customer inquiries and provide technical guidance and solutions. - Troubleshoot technical issues and provide step-by-step instructions to resolve problems. - **Issue Resolution:** - Diagnose and resolve customer-reported problems with products or services. - Collaborate with cross-functional tea...

As a Relationship Manager in Loan Against Property (LAP) & Affordable Loans, your main responsibility is to source new customers and manage existing relationships to grow the LAP and Affordable Housing Loan portfolio. This role involves business development, credit analysis, and providing exceptional customer service to ensure high customer satisfaction and retention. Key Responsibilities: - Source new clients through market visits, channel partners, and referrals. - Promote LAP and affordable home loan products in the assigned territory. - Build and maintain relationships with key stakeholders like builders, real estate agents, and DSA partners. - Manage customer lifecycle from lead generat...

As an Assistant Manager D2C, you will play a crucial role in driving customer acquisition, retention, and revenue growth through strategic planning and execution. Your key responsibilities will include: - Developing and implementing a comprehensive strategy to drive customer acquisition, retention, and revenue growth. - Setting KPIs and tracking performance metrics to ensure consistent growth and achievement of sales targets. - Overseeing the operation of D2C platforms, including company-owned websites, apps, and third-party marketplaces. - Optimizing website performance, ensuring inventory accuracy, and managing product listings. - Planning and executing digital marketing campaigns, includi...

Thermo Fisher Scientific Inc. is the world leader in serving science, with an annual revenue of approximately $40 billion. The mission of Thermo Fisher Scientific is to enable customers to make the world healthier, cleaner, and safer. Whether customers are advancing life sciences research, solving complex analytical challenges, improving laboratory efficiency, enhancing patient health through diagnostics, or developing life-changing therapies, Thermo Fisher Scientific is committed to supporting them. With a diverse team of more than 100,000 employees, Thermo Fisher Scientific delivers innovative technologies, purchasing convenience, and pharmaceutical services through industry-leading brands...

Role Overview: As a Sales Executive for Electric Vehicles (EV), your primary responsibility will be to achieve monthly and quarterly sales targets in the EV segment. You will play a crucial role in building and maintaining strong customer relationships to drive repeat business. Conducting sales calls, negotiating effectively, and ensuring timely closure of deals will be key aspects of your role. Understanding customer needs and concerns to provide the right solutions, as well as addressing and resolving customer issues to ensure high satisfaction, will also be part of your daily tasks. Additionally, preparing and maintaining accurate sales reports, forecasts, and pipeline updates will be ess...

You are an experienced Team Lead - Customer Support joining a dynamic team within a cloud-based messaging platform company. Your key responsibilities include managing a team of support agents, enhancing performance, coaching, and ensuring customer satisfaction. Experience with Salesforce and Zoho CRM platforms is essential for workflow management and operational efficiency. Additionally, experience in handling US clients and providing B2B support in a cloud-based or SaaS environment is required. Your responsibilities involve team leadership, performance management, coaching & development, quality monitoring, customer support operations, reporting & analysis, tool management & integration, es...

As a Customer Success Manager at Kovaion, you will play a crucial role in project delivery and customer retention. Your primary responsibility will be to establish strong relationships with customers, ensuring they derive maximum value from our services and contributing to customer retention and growth. This role combines the strategic relationship management of a Customer Success Manager with the project execution expertise of a Project Manager. Throughout the customer lifecycle, from onboarding to ongoing optimization, you will be instrumental in driving customer success. Your key responsibilities will include acting as a trusted advisor by understanding customer needs and goals, taking ow...

The Product Development Manager will play a crucial role in the product lifecycle by overseeing the design, development, and enhancement of products. You will be responsible for translating market needs and user requirements into innovative and manufacturable product solutions. This involves conceptualization, prototyping, testing, and providing support throughout the production process. Your key responsibilities will include conducting market research and user analysis to identify opportunities for new products or enhancements. You will collaborate with cross-functional teams to define product requirements, generate innovative concepts, and develop detailed designs using CAD software. Addit...

You should have previous experience in sales or customer service, as it is a plus for this role. Exceptional communication and interpersonal skills are essential to succeed in this position. A customer-centric mindset with a positive attitude is also highly valued. It is important to be able to thrive in a remote work environment and have an understanding of event planning, including event rituals, which is advantageous. Proficiency in Excel or a willingness to learn is required. Your responsibilities will include converting leads into customers, so having the ability to do so effectively is crucial. Punctuality and reliability are essential traits for this role, as well as the capability to...

At EY, you will be part of a globally connected powerhouse of diverse teams, dedicated to shaping your future with confidence. We are committed to helping you succeed and take your career to new heights. Join us at EY and contribute to building a better working world. As a candidate for this role, you are expected to possess the following technical and professional expertise: - Excellent communication, collaboration, and interpersonal skills. - Proficiency in analyzing complex data and making data-driven decisions. - Familiarity with Agile methodologies and tools such as Scrum, Kanban, and JIRA. - Strong problem-solving skills and a customer-centric mindset. - Certification in Product Manage...

As the ITSM Queue Lead at Centrilogic, you will be instrumental in ensuring the efficient handling of service tickets in accordance with Service Level Agreements (SLAs). Your role will involve acting as a central point of contact between customers, service teams, and internal stakeholders to drive service excellence and customer satisfaction. Your primary responsibilities will include managing ticket queues by organizing and prioritizing service tickets, ensuring prompt resolution within SLAs. You will be responsible for assigning tickets to appropriate team members based on expertise, escalating complex issues as needed, and proactively tracking ticket resolution to avoid SLA breaches. Addi...

You will define and execute the AI product strategy in alignment with the objectives of our clients. Your responsibilities will include leading market research and competitive analysis to identify business opportunities, developing business cases for new AI-driven product initiatives, and translating complex AI/ML capabilities into intuitive product requirements and user stories. You will oversee testing and validation to ensure that AI features meet quality and performance standards and engage with customers and stakeholders to refine AI solutions based on feedback. Additionally, you will optimize user journeys by collaborating with marketing and sales for AI-driven engagement, drive AI per...

As a Spa Manager at Meghavi Wellness Spa, you will oversee our new luxury spa outlets and ensure that our clients enjoy an unparalleled experience. Your role will involve managing daily operations, maintaining high service standards, and leading a team dedicated to excellence. You will lead and motivate a team of wellness professionals, ensuring exceptional service standards and a cohesive work environment. Additionally, you will oversee the delivery of personalized, high-end services to ensure that every guest feels valued and pampered. Your responsibilities will include ensuring the smooth day-to-day operations of the spa, such as staff scheduling, inventory management, and compliance with...

As the AI Product Manager, your primary responsibility will be to define and execute the AI product strategy in alignment with our clients" objectives. You will lead market research and competitive analysis to identify business opportunities and develop compelling business cases for new AI-driven product initiatives. Your role will involve translating complex AI/ML capabilities into intuitive product requirements and user stories. Testing and validation of AI features to ensure they meet quality and performance standards will be under your purview. Engagement with customers and stakeholders to refine AI solutions based on feedback will be essential. Collaborating with marketing and sales tea...

Flexing It is a freelance consulting marketplace that connects freelancers and independent consultants with organizations seeking independent talent. Our client, a leading global private equity investor committed to partnering with management teams, entrepreneurs, and founders to drive business transformation, is looking to engage an Interim Service Operations Lead for one of its portfolio companies (a consumer goods business). You will be responsible for ensuring high customer satisfaction and positive NPS through end-to-end experience management and timely issue resolution. Your role will involve improving service delivery timelines and operational efficiency through strategic initiatives....

At Capgemini Engineering, a global leader in engineering services, you will be part of a diverse team of engineers, scientists, and architects dedicated to enabling the world's most innovative companies to reach their full potential. Our digital and software technology experts are known for their out-of-the-box thinking, providing unique R&D and engineering services across various industries. Join our team for a career filled with endless opportunities where you can truly make an impact and experience something new every day. You should have proven expertise in HR Services, specializing in employee engagement, HR service delivery, or HR operations. Your strong interpersonal skills will allow...

As the Primary Point of Contact in this role, you will be responsible for establishing and nurturing long-term relationships with users. You will serve as the main liaison between the company and its customers, ensuring a personalized and positive customer experience. Your focus will be on addressing and resolving user issues promptly and efficiently, acting as a problem solver to find effective solutions to challenges faced by users. Striving for quick and satisfactory redressal of complaints will be a key aspect of your responsibilities. In terms of Communication and Team Collaboration, you will collaborate with internal teams to understand and align with strategic operational goals. Your ...