84 Customercentric Jobs - Page 3

About Mafatlal Industries: Mafatlal Industries is a prominent manufacturer and supplier of a diverse range of textile products in India, specializing in high-quality uniforms. Our commitment lies in delivering top-notch products and exceptional customer service across various sectors, such as corporate, hospitality, healthcare, and industrial. Key Responsibilities: Lead Generation & Outreach: Identify potential leads utilizing various channels and actively engage with them to introduce Mafatlal's uniform offerings. Build and nurture a robust pipeline of potential clients within targeted industries. Pitching: Deliver compelling sales pitches to prospective clients, showcasing the superior qua...

You will be responsible for providing technical support to customers by troubleshooting, diagnosing, and resolving technical issues. Your primary focus will be on delivering timely assistance through phone, email, and chat channels. You will need to possess strong technical expertise, exceptional problem-solving skills, and a customer-centric approach. Your key responsibilities will include diagnosing and addressing hardware, software, and network-related issues, guiding customers through step-by-step solutions, and escalating complex issues to the relevant teams when necessary. It will be essential to maintain accurate records of customer interactions and resolutions. Ideally, you should ha...

The primary responsibility of this role is to lead and develop a high-performing sales team in the telecommunications sector. As the Regional Leader for the Communications GIU organization in JAPAC, you will provide mentorship and guidance to inspire and retain top talent while fostering a culture of continuous improvement. It is essential to stay updated on industry trends and market dynamics to identify and prioritize key opportunities. Your role will involve driving pipeline development, revenue forecasting, and ensuring compliance with contractual obligations between Oracle and its customers. Engaging cross-line-of-business teams to deliver large-scale solutions and reviewing team perfor...

Pristine Gaze is a leading financial research and advisory company specializing in providing actionable insights for investors in the U.S, Canadian, and Australian markets. Our focus is on guiding clients in making informed investment decisions through high-quality research on stocks, penny stocks, market trends, and trading opportunities. We cater to both retail and institutional investors, ensuring expert guidance in navigating the complexities of the stock market. We are dedicated to delivering personalized support through our Account Managers, who assist clients in comprehending and leveraging market data to make better investment choices and strengthen their portfolios. We are currently...

As a Policy Renewal Specialist at Zopper, you will be a key player in ensuring seamless customer experiences through timely policy renewals. Your role will involve proactively reaching out to customers via phone to remind them of upcoming renewals and guide them through the necessary steps to ensure their policies are renewed on time. Your primary responsibility will be to provide excellent customer support by addressing any queries related to existing insurance policies, renewal processes, and offering necessary assistance and support. Maintaining accurate records of customer interactions, including follow-up calls, renewal status updates, and addressing any customer requests or concerns wi...

We are seeking a dynamic and experienced SPA Manager to oversee our premium spa operations at Mumbai Airport. The ideal candidate should possess a bold, charismatic, and presentable yet professional demeanor, with a strong background in business development and center management. Your primary responsibility will be to engage with airport passengers, promoting spa services through effective communication and persuasive techniques. You will be tasked with managing daily operations, ensuring exceptional customer service, and developing strategies to increase footfall and drive business growth. Additionally, you will lead and motivate the team to achieve performance targets while maintaining com...

As a Technical Product Manager at our organization, you will play a vital role in driving product development and ensuring customer satisfaction. We are seeking a dynamic individual with a strong technical background and a customer-centric approach to join our team in Jaipur. With at least 6 years of experience in product management, preferably in SaaS, you will be responsible for managing complex projects, understanding customer needs, and delivering high-quality results. Your primary responsibilities will include understanding customer needs and problems through various means such as feedback sessions, product data analysis, and support ticket reviews. By collaborating with stakeholders an...

We are hiring for a leading global technology and engineering company specializing in industrial automation, process solutions, and climate technologies. With a presence in over 150 countries, the organization is known for driving innovation, sustainability, and operational excellence across industries. If you're a technically-minded sales professional with a passion for innovation, this role offers a great opportunity! You'll drive sales of isolation valve products by pursuing large industrial projects across India. Early Engagement: Reach out to Key Accounts, End Users, EPCs, and OEMs early in project cycles to differentiate with tech value and drive business. Pursuit of Large Projects: Ac...

As the Senior Manager of Customer Success at Frido, you will be instrumental in establishing and overseeing a top-tier customer success division. Your role will entail leading the customer success team, ensuring customer contentment and loyalty, and providing a seamless customer experience. This position is ideally suited for a proactive leader with a successful history in direct-to-consumer startups and a deep understanding of customer relationship management. Your core responsibilities will include: - Strategic Leadership: Develop and implement customer success strategies to enhance customer satisfaction, retention, and loyalty. - Team Management: Recruit, train, and guide a high-performin...

As a Sales Representative Executive for a Luxury Skincare brand at Hyderabad International Airport, you will play a crucial role in providing an exceptional shopping experience to travelers. Your primary responsibilities will include representing the brand with professionalism and expertise, meeting and exceeding sales targets, maintaining high visual merchandising standards, and ensuring customer satisfaction through effective communication and service. You should have a minimum of 2 years of experience in luxury or premium retail, preferably in skincare, fashion, or hospitality sectors. A graduation degree in any discipline is required, along with fluency in English, Telugu, and Hindi. You...

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities - Set and execute sales performance goals to increase profitability - Hire, train, and assess store employees" productivity and performance - Maintain orderly, presentable appearance of the store - Oversee stock and store operations Qualifications - High school education or equivalent experience - 5+ years" store management experience - Customer centric with a positive attitude,

As an Intern at Maxperience, you will have the opportunity to conduct professional and customer-centric test drives for potential buyers. Your responsibilities will include delivering personalized pitches, engaging customers with in-depth product knowledge and compelling storytelling, and demonstrating vehicle features, driving dynamics, and unique selling points. You will be expected to tailor each test drive to match customer needs, personalities, and preferences effectively. Furthermore, you will be responsible for collecting feedback, assisting with post-drive queries, and supporting the sales process to ensure a seamless experience for customers. Maintaining high standards of hospitalit...

The ideal candidate will be responsible for retaining and growing market share for Saint-Gobains ceiling solutions in Hyderabad. You will drive promotional activities, expand the customer base with new key accounts, and ensure smooth daily operations with statutory compliance. Your role involves achieving sales targets, managing key accounts, developing business opportunities, and gathering market intelligence to enhance brand presence. Responsibilities - Retain and grow market share in the ceilings business within Hyderabad territory. - Conduct promotional activities to increase customer awareness. - Expand customer base by acquiring new key accounts in new territories. - Achieve sales targ...

Neocasa Infratech Pvt. Ltd. is a reputable name in the real estate industry, recognized for its outstanding service and the delivery of high-quality properties to clients. Our dedication lies in assisting clients in discovering their ideal homes and investment prospects. To further our growth, we are seeking enthusiastic and ambitious Real Estate Sales Agents & Consultants to join our expanding team in Noida. As a Real Estate Sales Agent & Consultant at Neocasa Infratech Pvt. Ltd., your responsibilities will include engaging with clients to facilitate property transactions tailored to their needs. You will provide expert guidance on market trends, pricing strategies, investment opportunities...

As a Tour Package Executive at BAI Infosolutions Private Limited - TaxiVaxi, CoTrav, Fleet 24x7, Travelparo located in Gurgaon, your primary responsibility will be to design and develop tour packages that cater to the unique needs of our clients. This includes creating comprehensive packages that encompass transportation, accommodation, and activities. You will be tasked with customizing travel packages according to customer preferences and specific requirements, ensuring a personalized experience for each client. Additionally, you will need to promptly respond to inquiries, providing detailed information about our tour packages and addressing any issues or changes that may arise during the ...

As a CRM Executive at Knox based in Delhi NCR, you will play a vital role in managing and enhancing customer relationships at our one-of-a-kind fitness studio. At Knox, we are dedicated to delivering an unparalleled experience by focusing on personalized service, community engagement, and a results-driven approach to wellness. Your primary responsibility will be to develop and implement CRM strategies that aim to improve customer engagement, retention, and loyalty. This includes maintaining and analyzing customer data to effectively segment audiences and tailor communications. You will also be in charge of planning and executing CRM campaigns such as email marketing, SMS, and in-app messagin...

You will be a valuable addition to our service team as an experienced and technically proficient professional. Your expertise in electronics or service engineering, along with hands-on experience in troubleshooting, repair, diagnosis, and support of electronic products, will be essential for this role. Your responsibilities will include leading a service team, handling escalations, and ensuring efficient after-sales workflows to guarantee customer satisfaction. Your key responsibilities will involve performing detailed diagnosis, troubleshooting, and repair of electronic products, as well as guiding and managing a team of service engineers or technicians. You will be responsible for managing...

As a Customer Marketing Associate at Tradu, you will be a crucial part of the Customer Marketing team, reporting directly to the Customer Marketing Manager. Your primary responsibility will be to implement the global customer engagement strategy. This role necessitates meticulous campaign planning, with a focus on customer-centricity in all our endeavors. Your duties will encompass upgrading our CRM campaigns through personalization, targeted segmentation, and dynamic content deployment. A combination of technical proficiency and creative flair is vital for this role. You should possess analytical skills to ensure quality assurance, testing, and reporting for all campaigns. Attention to deta...

As a Customer Success Executive at our company, you will play a crucial role in ensuring customer satisfaction and retention. Your primary responsibilities will include guiding new customers through the onboarding process, cultivating strong relationships with clients, and advocating for customer needs within the organization. Your proactive approach will involve regular customer engagement, issue resolution, data analysis, knowledge sharing, and feedback collection to drive continuous improvement. To excel in this role, you should have at least 2 years of experience in customer success or account management, preferably in a SaaS environment. Strong communication skills, problem-solving abil...

As a Service Advisor at Bhagwat Associates in Solapur, you will play a crucial role in managing service consultations for our valued customers. Your primary responsibilities will revolve around interacting with customers, recommending necessary vehicle services, and cultivating long-lasting relationships. The ideal candidate for this position will possess a background in customer service, excellent communication abilities, and a willingness to take on additional administrative tasks when required by the company. You will be responsible for welcoming customers, understanding their service needs, and ensuring a seamless and professional service experience. By actively listening to customer con...

As a Lead - Financial Reporting and Accounting Innovations at Numerize.ai, you will play a crucial role in revolutionizing the accounting and finance landscape for the global Food and Beverage (F&B) industry. Numerize.ai, an AI-first startup, is dedicated to automating financial processes, enhancing reporting efficiency, and providing actionable insights to enable businesses worldwide to make informed decisions. Join our fast-growing and dynamic team that values creativity, collaboration, and a customer-centric approach to problem-solving. Your primary responsibility will be to lead the development and implementation of innovative financial reporting and accounting processes. You will identi...

The key responsibilities for this role include conducting research and analysis on sustainability data of companies across various sectors. Your tasks will involve analyzing Annual Reports, ESG Reports, CSR Reports, Proxy Statements, and articles of companies to extract ESG related information. You will also be required to understand and analyze company policies, processes, and commitments towards their stakeholders, the society, and the environment. Additionally, you will be responsible for sorting, cleaning, and managing ESG data for our clients. Furthermore, you will be supporting a team of Sustainability Consultants and Senior Consultants on a daily basis. About the Company: At Solve, we...

We are looking for a dynamic and experienced SPA Manager to lead our premium spa operations at the airport. The ideal candidate is bold, charismatic, upfront, and presentable yet professional, with a proven background in business development and center management. You should be comfortable approaching passengers, striking up conversations, and persuading them to indulge in a rejuvenating spa session before/after their flight. Key Responsibilities: - Actively engage with airport passengers, inviting them to enjoy spa services. - Promote spa offerings through effective communication and persuasive techniques. - Manage daily operations, ensuring smooth workflow and exceptional customer service ...

As a Seller Management Expert (SME) at ShopDeck, you will play a crucial role in providing top-notch customer support to our clients for their Direct-to-Consumer (D2C) business needs. Your responsibilities will include tracking shipments, addressing delivery inquiries, investigating and resolving issues like missing or damaged packages, and managing customer tickets through our system for timely resolutions. You will also collaborate with internal teams to optimize merchant profitability and improve customer satisfaction through process enhancements. The ideal candidate for this role should possess excellent communication skills, both verbal and written, to ensure clear interactions with cus...

As a Sales & User Success Intern (Onboarding & Ground Support) at Signature Silicon Pvt Ltd, you will have the opportunity to be part of a dynamic tech startup that is revolutionizing the truck booking and logistics industry. Our innovative mobile application connects clients with reliable truck service providers, streamlining the entire booking and delivery process. We are passionate about leveraging technology to make logistics efficient and transparent. Joining our team in Pune, you will play a crucial role in contributing to user adoption and satisfaction. Your primary responsibilities will include assisting new users with the installation and setup of our mobile application, conducting ...