84 Customercentric Jobs - Page 2

Role Overview: Leadrat, a flagship SaaS product of Dhinwa Solutions Private Limited, is seeking dynamic and driven individuals to join as Client Acquisition Executive in Bangalore or Pune. As part of an ambitious expansion plan, Leadrat aims to enter two additional countries and five more Indian cities by 2025. This role involves making outbound calls, building relationships with prospects, generating revenue through cold calling and product demos, achieving targets, conducting market research, explaining the SaaS product, and handling customer queries effectively. Key Responsibilities: - Make outbound calls and regularly follow up on assigned leads. - Build strong relationships with prospec...

As a Customer Marketing Associate at Tradu, your role will involve executing the global customer engagement strategy under the guidance of the Customer Marketing Manager. Your primary focus will be on campaign planning and optimizing campaigns to ensure that customers are at the core of all activities. Key Responsibilities: - Plan, create, and execute multi-channel CRM campaigns aligned with the customer engagement calendar and key business initiatives. - Conduct quality assurance for campaigns with exceptional attention to detail, proactively suggesting process improvements. - Manage end-to-end campaign activities including briefing design and content, coordinating translations, building te...

As the Lead Designer at HomeLane, your role will involve being the primary point of contact for a group of customers. You will guide them through the entire design process, from the initial meeting to finalizing the design for their home. Your responsibilities will include collaborating closely with customers to understand their needs and providing them with the best design solutions. This will encompass tasks such as creating quotes, detailed designs, and preparing production drawings for manufacturing. You will need to manage multiple design projects simultaneously, ensuring that each one is prioritized and executed effectively. Additionally, you will be expected to analyze sales reports, ...

As a 1st Line Technical Support Specialist at Onecom in Gurgaon, India, you will play a crucial role in providing exceptional customer support. You will join a supportive team, receive comprehensive training, and contribute to delivering outstanding customer experiences. **Key Responsibilities:** - Work as part of our Technical Support Service Desk, managing and resolving incoming queries and service tickets related to Onecom products and services. - Ensure high levels of customer satisfaction by providing regular communication and support via email, telephone, and service tickets. - Use service boards to prioritize workflow in line with customer Service Level Agreements. - Support, coordina...

As an IT SaaS Support Executive at TilesView, you will play a crucial role in providing support to users of our AI-powered room visualization platform. Your primary responsibility will be to serve as the initial point of contact for our customers, helping them utilize our advanced visualization tools effectively, addressing any issues they encounter, and ensuring a seamless user experience. - Promptly respond to support queries through email, chat, and phone. - Troubleshoot issues related to TilesView's visualization platform. - Guide users through product setup, onboarding, and training processes. - Collaborate with developers to report bugs and propose enhancements. - Maintain comprehensiv...

As the Coordinator for Vehicle Export Operations at Ports, your primary responsibility will be to oversee, manage, and provide support for all activities related to vehicle export operations. You will be tasked with resolving any issues and concerns of port teams, both outsourced and within MSIL. Additionally, you will be responsible for arranging supplies of parts and consumables to ports by negotiating with vendors and logistics service providers. Key Responsibilities: - Coordinating internal and external audits - Formulating and circulating MIS reports - Preparing business plans and strategies - Developing MIS reports - Negotiating rates with vendors - Liaising with ports and customs - En...

As the Marketing Operations & Client Service role at our company, your primary responsibility is to bridge the gap between marketing strategy and execution to ensure high levels of client satisfaction. Your duties will involve optimizing marketing processes, managing marketing technology, and serving as a key contact point for both internal stakeholders and external partners. Your main objective will be to facilitate smooth campaign delivery and efficient communication of marketing initiatives and results. Your key responsibilities in Marketing Operations will include: - Overseeing day-to-day functions of the marketing department to ensure operational efficiency. - Managing and enhancing the...

As a Seller Management Expert (SME) at ShopDeck, you will play a crucial role in providing top-notch customer support to our clients for their Direct-to-Consumer (D2C) business needs. Your responsibilities will include: - Tracking shipments and ensuring timely delivery - Addressing delivery inquiries and providing updates to customers - Investigating and resolving issues like missing or damaged packages - Managing customer tickets through our system for timely resolutions - Collaborating with internal teams to optimize merchant profitability and improve customer satisfaction through process enhancements The ideal candidate for this role should possess excellent communication skills, both ver...

Role Overview: As a Senior Inside Sales for SAP Solutions at Embee, your primary responsibility will be to generate leads, qualify prospects, and support the sales cycle for SAP ERP products, with a focus on SAP S/4HANA and SAP Business One (B1). Your role will involve adopting a consultative approach, leveraging deep product knowledge, and maintaining a customer-centric mindset to contribute to the growth of Embee's SAP practice. Key Responsibilities: - Source new sales opportunities through inbound lead follow-up and outbound cold calls/emails - Conduct research on accounts, identify key stakeholders, and generate interest in SAP offerings - Understand customer needs and present product so...

In this role at IDP, you will be part of the global leader in international education services, dedicated to delivering success to students, test takers, and partners worldwide. Operating in over 50 countries, our team of over 7,000 people from diverse backgrounds is committed to providing exceptional services and making dreams a reality. As a customer-first organization, we leverage human relationships, digital technology, and customer research to offer unparalleled support to individuals around the globe. Key Responsibilities: - Collaborate with a diverse team to deliver international education services - Utilize digital technology to enhance customer experience - Conduct customer research...

Role Overview: Join our team and you will have the opportunity to work in a high-performing team and deliver up-to-date reporting, analysis and commentary on the financial position and performance of the subsidiaries of the company. At Macquarie, you will be part of a friendly and supportive team where everyone, regardless of role, contributes ideas and drives outcomes. As part of the Financial Management, People and Engagement team, you will focus on preparing financial statements, maintaining financial records, and driving process improvement initiatives. Key Responsibilities: - Prepare financial statements, including income statements, balance sheets, and variance analysis - Produce month...

As the Content or Editorial Lead at Lenskart, you'll play a pivotal role in enhancing the consumer's journey by crafting brand stories with the right tone, timing, and format for all touchpoints. Your efforts will shape how customers perceive and engage with Lenskart across physical stores and digital interfaces, establishing the brand as both culturally resonant and commercially compelling. Key Responsibilities: - Lead editorial-led commerce experiences in collaboration with Brand Experience, Fashion Studio, UX/UI, and design teams. - Own content quality and maintain brand voice across various content types, ensuring personality, clarity, and brand alignment. - Innovate content experiences ...

You will be responsible for assisting the accounts department in completing their manual tasks on a daily basis. Founded in 1996, Padma Sai Finance initially provided direct automobile loans to customers. However, in 2018, the company decided to act as an intermediary services provider for NBFCs and financial institutions involved in auto loan financing. Padma Sai Finance transitioned to offering portfolio management services to NBFCs specializing in automobile loan financing, thereby becoming a pioneer in this field. Committed to providing customer-centric services, Padma Sai Finance aims to maintain its position as a leader in the industry. With over 26 years of experience and a satisfied ...

VOC Automotive India Pvt. Ltd. is seeking dedicated and customer-oriented Service Advisors to become part of our team. In this role, you will play a crucial part in assisting customers with their vehicle service requirements, offering precise service recommendations, and ensuring an exceptional customer service experience. As a Service Advisor, you will be expected to possess the following key requirements: - Prior experience working as a Service Advisor or in a similar customer-facing capacity within the automotive sector. - Proficient in maintaining accurate service cost estimates, service records, ensuring timely service completion, and managing service workflow efficiently. - Thorough un...

As a Senior Service Manager, you will be responsible for overseeing and managing service operations, ensuring timely and efficient delivery across electrical and mechanical systems. Your primary goal will be to optimize Turnaround Time (TAT), maintain high levels of customer satisfaction, and uphold operational excellence in service management. You must have a background in diesel generators to excel in this role. Your responsibilities will include managing a portfolio of service contracts and projects, monitoring performance metrics, and ensuring contractual obligations are met. You will lead day-to-day service operations, troubleshoot operational issues, and ensure that service teams adher...

As a B2B Travel Tech startup reshaping the way travel agents sell and deliver exceptional travel experiences worldwide, we enable travel agents to book flights, hotels & holidays conveniently and provide comprehensive end-to-end on-ground travel services. With over INR 1000 crore+ GMV (sales) and rapid growth, our strong business model and focus on delivering an excellent customer experience have facilitated sustainable growth funded by internal cashflows. To fuel innovation and growth, we have raised USD 5.5mn+ funds from marquee global investors. Working with us offers the opportunity to collaborate with a young & passionate team, closely engage with the founders, and experience fast caree...

The role of Business Development Manager (Sales) at Collegehai.com offers a unique opportunity to be a part of a leading educational portal and search engine dedicated to providing reliable information on higher education in India and abroad. As a Business Development Manager, your primary responsibility will be to identify and target potential business opportunities, build and maintain client relationships, lead the sales process, analyze market trends, collaborate with internal teams, and maintain accurate sales records. To excel in this role, you should possess a B.Tech or Master of Business Administration degree, along with 2-5 years of experience in business development, sales, or relat...

As a Product Manager at our company, you will have the opportunity to lead a team of product managers and collaborate closely with various departments such as engineering, legal, compliance, operations, and customer support to deliver high-impact products. Your role will involve managing relationships with internal stakeholders to ensure that product features are aligned with market needs and can be successfully brought to market. You will be responsible for ensuring timely execution of product initiatives by managing scope, timelines, and resources effectively. Leveraging customer insights, market research, and data analytics will be key in driving product decisions and prioritizing feature...

The ideal candidate will possess excellent creative thinking skills and have the ability to develop designs based on discussions with clients. You should feel comfortable communicating regularly with clients to understand their needs and adapt your approach based on feedback. It is essential to stay abreast of interior design trends and innovations to offer clients the best design concepts. As the Lead Designer for a group of HomeLane customers, your responsibilities will include managing the entire design process from the initial meeting to finalizing the design. You will collaborate with customers to comprehend their requirements and provide them with optimal design solutions for their hom...

This role involves identifying potential clients, understanding their immigration needs, and persuading them to purchase services related to visa applications, residency, or citizenship. Key Responsibilities: Client Acquisition and Sales: Prospecting: Identify and reach out to potential clients through various methods like cold calls, email campaigns, networking, and referrals. Consultation: Meet with clients to understand their immigration needs, explaining how specific immigration services or solutions can meet those needs. Sales Presentations: Present tailored immigration services to potential clients, demonstrating expertise and the benefits of using the company's services to ensure succ...

The key responsibilities for this position include collaborating with the Sales and Solutions teams to understand client needs and tailor solutions accordingly. You will be responsible for preparing and delivering compelling product and service presentations and demonstrations. Additionally, you will respond to RFIs, RFPs, and technical questionnaires with accuracy and strategic insight. Supporting solution design by liaising with internal technical teams and ensuring alignment with customer requirements is a crucial part of this role. It will be essential to develop and maintain deep technical knowledge of the company's integration services, tools, and frameworks. Assisting in preparing com...

The Business Development Manager/Associate role based in Thiruvananthapuram, Kerala, involves the identification, development, and securing of new business opportunities with international employers seeking talent from India. You are expected to possess a strong understanding of the global recruitment landscape, exceptional sales and negotiation skills, and the ability to build lasting client relationships both domestically and internationally. Your responsibilities will include conducting market research and developing effective strategies, generating leads and prospecting potential clients, managing client relationships, engaging in sales and negotiation activities, fostering collaboration...

Zopper is a series D-funded startup in the InsurTech space, focusing on enabling large B2C businesses to offer insurance solutions to their customers. The company seamlessly merges insurance and technology to deliver end-to-end services to its business partners. By understanding the requirements of these partners, Zopper creates customized insurance products through collaborations with insurance companies. These tailor-made insurance plans are then integrated into the tech systems of the business partners using customized APIs on the SAAS platform. The Sales enablement team, a dedicated on-field team, facilitates the final sales process by training and supporting the sales teams of the busin...

The ideal candidate will possess excellent creative thinking skills and demonstrate the ability to craft designs based on client discussions. You should feel comfortable engaging with clients regularly to understand their needs and adapt your approach based on their feedback. It is essential to stay updated with the latest interior design trends and innovations to offer clients the most innovative ideas. As the Lead Designer for a group of HomeLane customers, you will oversee the entire process from the initial meeting to finalizing the design. Your role will involve collaborating with clients to comprehend their requirements and deliver optimal design solutions for their homes. This include...

You will be working as a Client Service Representative at Ansari Corporates, a consulting firm located in Noida. As a Customer Service Representative, your primary responsibility will be to cultivate and sustain enduring relationships with clients, ensuring their satisfaction, and recognizing opportunities to promote additional services. You will be expected to collaborate with internal teams, coordinate with various departments, and ensure the successful completion of all client engagement tasks, with a particular focus on following up with new clients through emails. To qualify for this role, you should possess a Bachelor's degree or higher in Business Administration, Marketing, Communicat...