51 Customercentric Jobs - Page 2

As the Senior Manager of Customer Success at Frido, you will be instrumental in establishing and overseeing a top-tier customer success division. Your role will entail leading the customer success team, ensuring customer contentment and loyalty, and providing a seamless customer experience. This position is ideally suited for a proactive leader with a successful history in direct-to-consumer startups and a deep understanding of customer relationship management. Your core responsibilities will include: - Strategic Leadership: Develop and implement customer success strategies to enhance customer satisfaction, retention, and loyalty. - Team Management: Recruit, train, and guide a high-performin...

As a Sales Representative Executive for a Luxury Skincare brand at Hyderabad International Airport, you will play a crucial role in providing an exceptional shopping experience to travelers. Your primary responsibilities will include representing the brand with professionalism and expertise, meeting and exceeding sales targets, maintaining high visual merchandising standards, and ensuring customer satisfaction through effective communication and service. You should have a minimum of 2 years of experience in luxury or premium retail, preferably in skincare, fashion, or hospitality sectors. A graduation degree in any discipline is required, along with fluency in English, Telugu, and Hindi. You...

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities - Set and execute sales performance goals to increase profitability - Hire, train, and assess store employees" productivity and performance - Maintain orderly, presentable appearance of the store - Oversee stock and store operations Qualifications - High school education or equivalent experience - 5+ years" store management experience - Customer centric with a positive attitude,

As an Intern at Maxperience, you will have the opportunity to conduct professional and customer-centric test drives for potential buyers. Your responsibilities will include delivering personalized pitches, engaging customers with in-depth product knowledge and compelling storytelling, and demonstrating vehicle features, driving dynamics, and unique selling points. You will be expected to tailor each test drive to match customer needs, personalities, and preferences effectively. Furthermore, you will be responsible for collecting feedback, assisting with post-drive queries, and supporting the sales process to ensure a seamless experience for customers. Maintaining high standards of hospitalit...

The ideal candidate will be responsible for retaining and growing market share for Saint-Gobains ceiling solutions in Hyderabad. You will drive promotional activities, expand the customer base with new key accounts, and ensure smooth daily operations with statutory compliance. Your role involves achieving sales targets, managing key accounts, developing business opportunities, and gathering market intelligence to enhance brand presence. Responsibilities - Retain and grow market share in the ceilings business within Hyderabad territory. - Conduct promotional activities to increase customer awareness. - Expand customer base by acquiring new key accounts in new territories. - Achieve sales targ...

Neocasa Infratech Pvt. Ltd. is a reputable name in the real estate industry, recognized for its outstanding service and the delivery of high-quality properties to clients. Our dedication lies in assisting clients in discovering their ideal homes and investment prospects. To further our growth, we are seeking enthusiastic and ambitious Real Estate Sales Agents & Consultants to join our expanding team in Noida. As a Real Estate Sales Agent & Consultant at Neocasa Infratech Pvt. Ltd., your responsibilities will include engaging with clients to facilitate property transactions tailored to their needs. You will provide expert guidance on market trends, pricing strategies, investment opportunities...

As a Tour Package Executive at BAI Infosolutions Private Limited - TaxiVaxi, CoTrav, Fleet 24x7, Travelparo located in Gurgaon, your primary responsibility will be to design and develop tour packages that cater to the unique needs of our clients. This includes creating comprehensive packages that encompass transportation, accommodation, and activities. You will be tasked with customizing travel packages according to customer preferences and specific requirements, ensuring a personalized experience for each client. Additionally, you will need to promptly respond to inquiries, providing detailed information about our tour packages and addressing any issues or changes that may arise during the ...

As a CRM Executive at Knox based in Delhi NCR, you will play a vital role in managing and enhancing customer relationships at our one-of-a-kind fitness studio. At Knox, we are dedicated to delivering an unparalleled experience by focusing on personalized service, community engagement, and a results-driven approach to wellness. Your primary responsibility will be to develop and implement CRM strategies that aim to improve customer engagement, retention, and loyalty. This includes maintaining and analyzing customer data to effectively segment audiences and tailor communications. You will also be in charge of planning and executing CRM campaigns such as email marketing, SMS, and in-app messagin...

You will be a valuable addition to our service team as an experienced and technically proficient professional. Your expertise in electronics or service engineering, along with hands-on experience in troubleshooting, repair, diagnosis, and support of electronic products, will be essential for this role. Your responsibilities will include leading a service team, handling escalations, and ensuring efficient after-sales workflows to guarantee customer satisfaction. Your key responsibilities will involve performing detailed diagnosis, troubleshooting, and repair of electronic products, as well as guiding and managing a team of service engineers or technicians. You will be responsible for managing...

As a Customer Marketing Associate at Tradu, you will be a crucial part of the Customer Marketing team, reporting directly to the Customer Marketing Manager. Your primary responsibility will be to implement the global customer engagement strategy. This role necessitates meticulous campaign planning, with a focus on customer-centricity in all our endeavors. Your duties will encompass upgrading our CRM campaigns through personalization, targeted segmentation, and dynamic content deployment. A combination of technical proficiency and creative flair is vital for this role. You should possess analytical skills to ensure quality assurance, testing, and reporting for all campaigns. Attention to deta...

As a Customer Success Executive at our company, you will play a crucial role in ensuring customer satisfaction and retention. Your primary responsibilities will include guiding new customers through the onboarding process, cultivating strong relationships with clients, and advocating for customer needs within the organization. Your proactive approach will involve regular customer engagement, issue resolution, data analysis, knowledge sharing, and feedback collection to drive continuous improvement. To excel in this role, you should have at least 2 years of experience in customer success or account management, preferably in a SaaS environment. Strong communication skills, problem-solving abil...

As a Service Advisor at Bhagwat Associates in Solapur, you will play a crucial role in managing service consultations for our valued customers. Your primary responsibilities will revolve around interacting with customers, recommending necessary vehicle services, and cultivating long-lasting relationships. The ideal candidate for this position will possess a background in customer service, excellent communication abilities, and a willingness to take on additional administrative tasks when required by the company. You will be responsible for welcoming customers, understanding their service needs, and ensuring a seamless and professional service experience. By actively listening to customer con...

As a Lead - Financial Reporting and Accounting Innovations at Numerize.ai, you will play a crucial role in revolutionizing the accounting and finance landscape for the global Food and Beverage (F&B) industry. Numerize.ai, an AI-first startup, is dedicated to automating financial processes, enhancing reporting efficiency, and providing actionable insights to enable businesses worldwide to make informed decisions. Join our fast-growing and dynamic team that values creativity, collaboration, and a customer-centric approach to problem-solving. Your primary responsibility will be to lead the development and implementation of innovative financial reporting and accounting processes. You will identi...

The key responsibilities for this role include conducting research and analysis on sustainability data of companies across various sectors. Your tasks will involve analyzing Annual Reports, ESG Reports, CSR Reports, Proxy Statements, and articles of companies to extract ESG related information. You will also be required to understand and analyze company policies, processes, and commitments towards their stakeholders, the society, and the environment. Additionally, you will be responsible for sorting, cleaning, and managing ESG data for our clients. Furthermore, you will be supporting a team of Sustainability Consultants and Senior Consultants on a daily basis. About the Company: At Solve, we...

We are looking for a dynamic and experienced SPA Manager to lead our premium spa operations at the airport. The ideal candidate is bold, charismatic, upfront, and presentable yet professional, with a proven background in business development and center management. You should be comfortable approaching passengers, striking up conversations, and persuading them to indulge in a rejuvenating spa session before/after their flight. Key Responsibilities: - Actively engage with airport passengers, inviting them to enjoy spa services. - Promote spa offerings through effective communication and persuasive techniques. - Manage daily operations, ensuring smooth workflow and exceptional customer service ...

As a Seller Management Expert (SME) at ShopDeck, you will play a crucial role in providing top-notch customer support to our clients for their Direct-to-Consumer (D2C) business needs. Your responsibilities will include tracking shipments, addressing delivery inquiries, investigating and resolving issues like missing or damaged packages, and managing customer tickets through our system for timely resolutions. You will also collaborate with internal teams to optimize merchant profitability and improve customer satisfaction through process enhancements. The ideal candidate for this role should possess excellent communication skills, both verbal and written, to ensure clear interactions with cus...

As a Sales & User Success Intern (Onboarding & Ground Support) at Signature Silicon Pvt Ltd, you will have the opportunity to be part of a dynamic tech startup that is revolutionizing the truck booking and logistics industry. Our innovative mobile application connects clients with reliable truck service providers, streamlining the entire booking and delivery process. We are passionate about leveraging technology to make logistics efficient and transparent. Joining our team in Pune, you will play a crucial role in contributing to user adoption and satisfaction. Your primary responsibilities will include assisting new users with the installation and setup of our mobile application, conducting ...

As the Lead Designer for a set of HomeLane customers, you will be responsible for managing the entire design process from the initial meeting to order booking and finalizing the design. Your key responsibilities will include collaborating with customers to understand their requirements thoroughly and providing them with the best design solutions for their homes. This will involve tasks such as quoting, detailed designing, and preparing production drawings for manufacturing. Additionally, you will need to focus on, prioritize, and successfully execute multiple design projects simultaneously. To qualify for this role, you must hold a minimum of a 2-year Diploma in Interior Designing or Archite...

The role involves leading high-level audits for global functions in GBS, ensuring accuracy and compliance with SLA turnaround time. You will act as a focal point for the audit department for orders and refunds, managing strategies and driving improvement through technology and innovation. Reporting and controlling audits processed, implementing process improvements, and promptly escalating financial deficiencies are key responsibilities. Additionally, you will support company projects, maintain positive customer relationships, and communicate departmental updates effectively. The Audit Coordinator collaborates with GBS Member Operations Management to identify re-skilling opportunities for st...

As an Interior Designer/Architect at our company, you will be responsible for creating innovative and functional designs for various residential projects. You should hold a minimum 2-year Diploma in Interior Designing or Architecture from a reputable institution. Your role will involve overseeing the site experience to ensure that the proposed designs can be implemented smoothly. It is essential that you prioritize customer satisfaction by delivering solutions that are both functional and visually appealing while staying within the customer's budget. Proficiency in Google Sketchup software is required for this position. Additionally, strong communication skills are crucial as you will be req...

As the Lead Designer at HomeLane, you will be responsible for overseeing the design process for a group of HomeLane customers, right from the initial meeting to order booking and final design approval. Your primary focus will be on collaborating with customers, understanding their needs, and delivering the best possible design solutions for their homes. This includes providing quotes, creating detailed designs, and preparing production drawings for manufacturing. In this role, you will need to manage multiple design projects simultaneously, ensuring that each project is prioritized effectively and executed efficiently. You will also be required to analyze sales reports, monitor project turna...

As a Customer Success Executive at our company, you will play a crucial role in ensuring customer satisfaction and retention. Your primary responsibility will be to assist our clients in realizing the full value of our solutions. If you are a proactive problem-solver who excels at building relationships and delivering exceptional service, we invite you to join our dynamic team. Your key responsibilities will include leading new customers through the onboarding process, providing training and resources for a smooth start with our platform. You will also be tasked with developing and maintaining strong relationships with clients, serving as their primary point of contact for inquiries, concern...

As a member of our team, you will be responsible for conducting research and analysis on sustainability data of companies across multiple sectors. This will involve analyzing Annual Reports, ESG Reports, CSR Reports, Proxy Statements, and Articles of companies to extract ESG related information. You will also be required to understand and analyze company Policies, Processes, and Commitments towards their Stakeholders, the Society, and the Environment. In addition, you will play a crucial role in sorting, cleaning, and managing ESG data for our clients. Your support to a team of Sustainability Consultants and Senior Consultants on a daily basis will be essential in ensuring smooth operations....

As a Product Manager at Utopiic, your primary responsibility will be to drive the growth of our SaaS platform. This will involve developing and executing effective sales strategies to acquire new customers and enhance relationships with existing clients. You will collaborate closely with cross-functional teams to ensure that the product positioning aligns with market demands. Additionally, you will play a crucial role in shaping the product roadmap based on valuable customer feedback. Your key responsibilities will include developing and implementing sales strategies to foster product adoption in target markets, focusing on expanding Utopiic's client base. You will be tasked with identifying...

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sal...