8 Customer Value Jobs

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Business Banking Deposits and Merchant Digital Account Opening, you play a key role in innovating new product offerings and managing the end-to-end product life cycle. As a core leader, you represent the voice of the customer, developing profitable products that deliver customer value. Leveraging your expertise in product launch, you ensure successful product introductions, gather essential feedback, and maintain top-tier client experiences. Committed to scalability, resiliency, and stability, you work closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities: - Develops a product strategy and product vision that delivers value to customers. - Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap. - Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition. - Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability. - Understands high-level tech changes to drive and participate in JADS, Elaborations, scrum refinements, and other scrum ceremonies. - Collaborates with tech and design to ensure requirements are met while enhancing customer experience. - Identifies ongoing gaps, optimizations, and future opportunities for the product and capabilities needed for effective evolution of digital account opening. - Engages closely with cross-functional stakeholders to identify risk and controls that meet business and consumer needs, while meeting critical deadlines. - Understands, manages, and communicates prioritization of features, with a mind toward user and business benefits and tradeoffs. Required qualifications, capabilities, and skills: - Possesses 5+ years of experience or equivalent expertise in product management or a relevant domain area. - Holds advanced knowledge of the product development life cycle, design, and data analytics. - Demonstrates proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management. - Is familiar with the business services and offerings associated with Chase. - Is proficient in Adobe Analytics, Splunk, Jira, Align. Preferred qualifications, capabilities, and skills: - Demonstrates prior experience working in a highly matrixed, complex organization. - Possesses knowledge in the Merchant Services or Business Banking Deposits domain. - Creates and presents status updates, roadmap changes, and other shifts to senior leadership. - Is knowledgeable in automation strategies. - Utilizes machine learning and other AI models.,

As a passionate individual, you are driven by increasing customer value, contributing to business growth, and achieving overall success through effective leadership and development of people. With a university degree in Economics, Logistics, or Supply Chain Management, or relevant experience, you have a proven track record in retail and/or logistics roles. You possess 1-2 years of experience in leading people, demonstrating successful leadership in delivering business results and fostering people development. Your approach involves working collaboratively, setting priorities, delegating responsibilities, and providing open and honest feedback to your team. Your business-minded mindset is complemented by a clear customer focus, enabling you to meet established budgets and goals. You excel in implementing structured work methods within your area of responsibility and thrive in a dynamic omnichannel environment. Leading by example, you inspire and engage others while maintaining a customer-centric approach. Your ability to navigate uncertainties and drive results in a rapidly changing environment is a testament to your leadership skills. You excel in building trust and communicating effectively with diverse stakeholders. Your expertise encompasses retail and logistics processes, tools, and leadership styles, allowing you to adapt to varying needs and situations. You are well-versed in budget management, key performance indicators, and leveraging IKEA manuals and Standard Operating Procedures to drive business performance. Upholding the IKEA Code of Conduct and compliance with health, safety, and security regulations are integral parts of your operational approach. Additionally, your familiarity with forklift operations aligns with IKEA rules and local legislation. Aligned with the IKEA vision, leadership principles, and culture, you are enthusiastic about home furnishing, enhancing the customer experience, and the IKEA product range. Your commitment to delivering excellence through effective leadership and development underscores your belief in individual growth potential. Thriving in a fast-paced omnichannel environment, you are energized by supporting others, driving operational efficiency, and maintaining a passion for logistics. Your responsibilities will involve leading Fulfilment Operations Co-workers to ensure optimal goods availability and operational readiness at minimal costs. You will focus on talent management, fostering a high-performing team that complies with IKEA standards and local regulations. Your role includes overseeing daily operations, planning shifts and equipment usage, and driving quality awareness to enhance performance and prevent damages. You will also contribute to implementing the Customer Fulfilment Sustainability agenda within your operational environment. As part of our team, you play a vital role in ensuring the availability of IKEA products to our customers. Collaborating with a diverse group of co-workers, you leverage your supply process expertise to balance range, space capacity, and ordering efficiently. Your dedication to enhancing the customer experience reflects our collective commitment to continuous improvement at IKEA. We are an equal opportunity employer committed to fostering a diverse and inclusive workplace environment.,

This role is based in Pune, with the opportunity to travel to various locations in India and beyond, enabling you to work with teams that influence entire cities, countries, and the future landscape. Your impact will be significant, encompassing both tactical and strategic responsibilities. You will enhance Siemens Energy's competitiveness and profitability by implementing innovative Cost and Value Engineering methods such as TcPCM, aPriori, and other tools for Should Costing, MLPP, and CBD. Your role involves ensuring cost transparency for 3rd party scopes. Strategically, you will support the Design-to-Cost (DtC) or R&D Product Development Process (PDP) to drive efficient cost design for new products while meeting quality standards. This includes leading efficiency projects, innovation teams, design for manufacturing methodologies, and voice of the customer analysis. Your tasks will also involve conducting should cost analysis, evaluating full supplier offers, generating cost-out ideas, and supporting proposal teams with relevant cost measures. Your role will require actively participating in management meetings up to the executive leadership level. As an ideal candidate, you should possess a BE in Electronics (preferred) or BE in Electrical, along with a minimum of 5 years of experience as an Application Engineer, Design Engineer, Product Engineer, Cost Engineer, or similar roles in high voltage battery storage systems, electronics components, EV battery components, or BMS (battery management systems). Your proactive attitude, dedication, and willingness to go the extra mile will be valuable assets. Proficiency in electronics, electrical systems, battery storage, EV components, and BMS is essential. You should have a deep understanding of how design, technical decisions, automation, sourcing, and logistics impact costs and schedules, along with proficiency in MS Office Suite and expertise in Innovative Design to Value, DtC, Customer Value, and Cost Analysis. Siemens Energy is a global energy technology company with a dedicated team of over 100,000 employees in 90+ countries. Committed to creating sustainable, reliable, and affordable energy solutions, our focus is on innovation, decarbonization, new technologies, and energy transformation. We value diversity and inclusion, leveraging the creative energy of our workforce, which comprises over 130 nationalities. At Siemens Energy, we do not discriminate based on ethnic background, gender, age, religion, identity, or disability. As part of our commitment to our employees, all staff members receive medical insurance coverage, including a family floater cover for the employee, spouse, and two dependent children. Additionally, Siemens Energy offers the option of a Meal Card to employees, in line with the company policy and as a tax-saving measure. Join us at Siemens Energy and be part of a team that is shaping the future of energy systems and driving the global energy transition. Visit https://www.siemens-energy.com/employeevideo to learn more about how you can contribute to our mission.,

As the Training Coordinator at our organization, you will play a key role in managing various aspects related to training and development. Your responsibilities will include initiating the Training Needs Identification process annually in accordance with Central Manufacturing Academy guidelines and obtaining TNI's from employees. You will be responsible for preparing and releasing the Annual/Monthly Calendar, coordinating the classroom program delivery at the Learning Center as per the Event Calendar, and maintaining records of attendance and feedback forms of participants. Additionally, you will oversee the maintenance and upkeep of infrastructure at the Learning Center, coordinate apprentices" engagement, training, and related documentation, as well as manage Rewards & Recognition Programs such as Teacher Day/Faculty felicitation. You will also be involved in the development of site and plant-specific learning content, coordinating audits of Learning Center activities with visiting auditors, and exploring ways to enhance the learning experience through the adoption of new technologies. To be successful in this role, you should possess an Engineering degree or Diploma in Engineering and have 1-2 years of experience in a large Hydrocarbon Industry or 4-6 years of experience with a Diploma in Engineering. Proficiency in using computers and learning-related systems such as SAP for data collection and documentation is essential. Furthermore, you must demonstrate excellent interpersonal skills as the job requires regular interaction with mentors and faculty for arranging faculty, TNI's, and training nominations. You should exhibit Behavioral Competencies such as Customer Value and an Ownership mindset to ensure the successful delivery of training programs as per the identified Training Needs and Curriculum. If you are looking for a rewarding opportunity to contribute to the training and development initiatives within a dynamic organization, we encourage you to apply for the Training Coordinator position.,

As the Training Coordinator, your main responsibility will be to initiate the Training Needs Identification process annually following the Central Manufacturing Academy guidelines and gathering TNI#s from employees. You will be in charge of preparing and releasing the Annual/Monthly Calendar, as well as coordinating the overall delivery of classroom programs at the Learning Center according to the Event Calendar. Your duties will also include maintaining records of attendance, feedback forms, and the infrastructure at the Learning Center. Furthermore, you will be required to manage the coordination of apprentices" engagement, training, and related documentation/MIS, along with organizing Rewards & Recognition Programs like Teacher Day/Faculty felicitation. You will need to collaborate on the development of site and plant-specific learning content, coordinate audits of Learning Center activities with visiting auditors, and explore ways to enhance the Learning Center experience by incorporating new technology. Additionally, you will be responsible for preparing monthly and yearly highlights for the Learning Center. For this role, you should possess an Engineering degree or Diploma in Engineering and have 1-2 years of experience in a large Hydrocarbon Industry if you hold an Engineering degree, or 4-6 years of experience in a similar industry if you have a Diploma in Engineering. Proficiency in computer usage and learning-related systems such as SAP, data collection, and documentation is essential. Your success in this position will depend on your excellent interpersonal skills, as you will regularly liaise with mentors and faculty to arrange faculty/TNI#s, seek training nominations, and ensure effective training programs. Having a strong Customer Value orientation and an Ownership mindset is crucial to minimize training program cancellations, deliver training as per TNI/Curriculum, and ensure the effectiveness of the training imparted.,

As a Manager of Product Management for Advanced Analytics & AI Solutions at Mastercard Data & Services, you will be an integral part of the global product team, contributing to the evolution and expansion of the Data, Analytics, and AI product suite. Reporting to the Director of Product Management, your role will involve collaborating with engineers, designers, and other product managers to design and build innovative products and solutions based on analytics consulting work. Additionally, you will work closely with regional and frontline teams to drive the growth of the business. In this position, you will play a key role in translating customer insights into valuable products and solutions that meet their needs. By understanding the technical, competitive, and commercial landscape, you will ensure that the products align with both short-term requirements and long-term strategic goals. You will work collaboratively with Sales and Marketing teams to ensure the commercial success of the products while maintaining close partnerships with Technology teams to guarantee technical success. Your responsibilities will include managing the product portfolio of custom analytics, configured analytics, and new products derived from analytics solutions. By leveraging both in-house and third-party assets effectively, you will drive the development of analytic products that enable customers to make smarter decisions and achieve better outcomes. You will also act as a product expert for regional and frontline teams, providing sales enablement materials and necessary training and support. Furthermore, you will be responsible for establishing and driving product management disciplines across the product lifecycle, including frameworks, agile development, and product quality. By fostering a user-centric culture of data-driven experimentation, you will continuously improve the product user experience. Additionally, you will collaborate with technical teams to ensure the delivery of high-quality software efficiently. To excel in this role, you must demonstrate the ability to work independently, possess strong problem-solving and analytical skills, and have a proven track record of developing and scaling B2B products successfully. Your hands-on approach, prioritization skills, and comfort with data and analytics will be essential for driving the growth and success of the product suite. Preferred skills for this role include experience in working with external partners to build joint solutions, developing product lifecycle management strategies, effective communication with stakeholders at all levels, and setting go-to-market plans in multiple regions. Building and maintaining collaborative relationships with internal stakeholders and cross-functional teams will be crucial for success in this position. At Mastercard, we prioritize information security, and it is expected that all employees uphold security policies, maintain confidentiality, report any security violations, and undergo mandatory security trainings to ensure the integrity of the organization's assets. R-245207,

Role & responsibilities Electricity Revenue Growth through Sales Management Process. Electricity Revenue Growth through Product Market Fit. Electricity Revenue Growth through New Plant and Pipeline Management. Electricity Revenue Growth through Plant Asset Optimization. Electricity Revenue Growth through Plant Level Portfolio Management for Defined Margin Contributions. Electricity Revenue Growth through Customer Value Management. Organizational Development. Preferred candidate profile Bachelor's degree in Engineering (Electrical, Mechanical, or related field), Business Administration, Economics, or a relevant discipline. A Master's degree would be an advantage. Proven experience typically minimum 8 years in the power/electricity sector, with a focus on revenue growth, sales, business development, or asset management. Strong understanding of the electricity market, regulations, and industry trends. Demonstrated ability to develop and implement successful sales and revenue growth strategies. Experience in project evaluation, financial analysis, and asset optimization. Excellent analytical, problem-solving, and decision-making skills. Strong communication, interpersonal, and negotiation skills. Leadership experience with the ability to motivate and develop a team. Proficiency in relevant software and tools for data analysis and reporting.

Role & responsibilities : As a Customer Value Specialist and Inside Sales Team Member for Key Customers you will become the architect of customer relationships. Your main responsibility will be to enhance the customer experience for our key customers, acting as a consultant and problem solver. Your ever-changing "daily business": Elevate our most important customers to a whole new level by monitoring their operational activities and improving their customer experience You will work hand in hand with our field sales team to realize customer development plans Between inquiries, orders and complaints, you will maintain an overview and ensure that contracts meet the agreed conditions In day-to-day operations, you collect and maintain data and proactively analyze it to identify trends and patterns that help improve products and services By monitoring KPIs and SLAs, you will initiate projects as required and accompany our customers on a journey of strategic development You will become a cross-selling and upselling professional to drive our value-added services and ensure maximum data quality Instead of just being there you will actively participate in sales meetings and events with key customers You know what our customers want - even before they know it themselves Preferred candidate profile : SAP/EBP and Office365 and our CRM system Preferable Bachelor degree or relevant qualifications in Business Administration or Engineering Work experience of 3 to 8 years