Customer Care Senior Associate NTT DATA North America

2.0 - 6.0 years

0 Lacs

haryana

On-site

The job involves reviewing and processing basic customer transactions, investigating and resolving data or account discrepancies, inputting, editing, and maintaining customer account information, and escalating issues to a supervisor in a timely manner when unable to resolve or understand customer requests. You will serve as a liaison between the company client, end customers, and various other stakeholders, demonstrating good interpersonal and customer relationship skills. It is essential to document all activities and actions necessary to successfully resolve customer issues, always providing efficient and courteous service to customers. Additionally, applying in-depth knowledge of systems and operations in support of the assigned customer group is required.,

Posted 1 week ago

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Business Development Manager - Corporate Sales Mahindra Logistics

1.0 - 4.0 years

5 - 7 Lacs

Puducherry, Ahmedabad

Work from Office

Role & responsibilities Hunting - Generate market intelligence (competition business) of allocated areas - Establish relationships with new customers and partners - Build strong infrastructure by onboarding partners with dedicated vehicles & terminals - Gross corporate revenue - New Customer addition per month - % Increase in revenue through new accounts - Corporate yield at actual weight Farming - Ensure organic growth from retention of existing customers - Work closely with cross functional teams to ensure smooth execution of customer transactions % Increase in wallet share per existing customer Collections DSO- Ensuring timely collection of receivables from clients Resolve any pending issues/ invoices Deductions % Outstanding >90 days Essential - B2B Sales/ KAM/ Business Development - Negotiation skills- Capable of engaging with decision makers - Market combing- Identification of new prospects through cold calling - Account Management Experience 1-4 years of prior experience in Corporate Sales/Retail Sales/Direct sales Industries: Logistics, Express Cargo (Companies: Safex, TCI xps, Gati, BlueDART, Spoton, V Trans, Stellar logistics) Essential - Personal vehicle (2 wheeler/ 4 wheeler) - Excellent verbal and written communications skills - Good geographical knowledge Desirable Knowledge of regional language.

Posted 2 months ago

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Business Development Manager - Retail Sales Mahindra Logistics

1.0 - 4.0 years

5 - 7 Lacs

Sriperumbudur, Ahmedabad, Mumbai (All Areas)

Work from Office

Role & responsibilities Hunting : - Generate market intelligence (competition business) of allocated areas - Establish relationships with new customers and partners - Build strong infrastructure by onboarding partners with dedicated vehicles & terminals - Gross corporate revenue - New Customer addition per month - % Increase in revenue through new accounts - Corporate yield at actual weight Farming: - Ensure organic growth from retention of existing customers - Work closely with cross functional teams to ensure smooth execution of customer transactions % Increase in wallet share per existing customer Collections : DSO- Ensuring timely collection of receivables from clients Resolve any pending issues/ invoices Deductions % Outstanding >90 days Essential : - Business Development - Negotiation skills- Capable of engaging with decision makers - Market combing- Identification of new prospects through cold calling - Account Management Experience: 1-4 years of prior experience in Retail Sales/Direct Sales. Industries: Logistics, Express Cargo (Companies: Safex, TCI xps, Gati, BlueDART, Spoton, V Trans, Stellar logistics) Essential: - Personal vehicle (2 wheeler/ 4 wheeler) - Excellent verbal and written communications skills - Good geographical knowledge Desirable Knowledge of regional language.

Posted 2 months ago

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