10 Customer Supprt Jobs

Huge BPO openings for Freshers & Experienced Excellent Communication in English is a MUST CTC - 23000 TH 18000 in hand for Experience Should have a Laptop with I5 Processor Rotational shift, including night Ring 9986807212 Required Candidate profile Hiring for non voice process Excellent Communication in English 1 year work experienceLaptop Requirements 8GB Ram I5 Processor Windows 10

Huge BPO openings for Freshers & Experienced 3 months Contract Excellent Communication in English is a MUST CTC - 23000 TH 18000 in hand for Experience Should have a Laptop with I5 Processor Rotational shift, including night Ring 9986807212 Required Candidate profile Hiring for non voice process Excellent Communication in English Laptop Requirements 8GB Ram I5 Processor Windows 10

Greeting of the day ! Company Name-Waaree Energies Ltd Role- Sales & Service Head- Inverters, Battery & Solar Pump Division Experience - min 15 Years of experience in Sales & Service , after sales &Technical knowledge Job Role - Service Strategy & Operations Define and implement the end-to-end service model across inverter, battery, and pump verticals. Develop region-wise service coverage plans, escalation matrices, and SLA frameworks. Drive service process standardization across all product lines. 2. Team Leadership & Field Management Lead a national service team including zonal/regional service managers, engineers, and call center staff. Build and manage a network of authorized service partners/centers and technical support partners. Conduct regular performance reviews and capability development of field service teams. 3. Customer Support & Satisfaction Set up and oversee customer service infrastructure including helplines, ticketing, and CRM platforms. Ensure timely closure of customer complaints, installations, and breakdown service calls. Monitor and improve Net Promoter Score (NPS) and customer satisfaction metrics. 4. Warranty, AMC & Spares Management Administer warranty policies, claims, and root cause analysis across product categories. Promote and manage Service Contract/ programs for inverters, batteries, and pumps. Forecast and manage critical spare part inventory and logistics. 5. Technical Support & Training Serve as the final technical escalation point for complex field issues. Coordinate with R&D/product teams for recurring issues and product improvement. Design training content and conduct hands-on sessions for service teams and channel partners. 6. Process & System Improvements Implement service CRM, mobile apps for field teams, and real-time reporting dashboards. Define KPIs for service quality (e.g., TAT, FTR First Time Resolution Rate, MTTR Mean Time to Repair). Digitize service operations and ensure documentation of SOPs and service manuals. 7. Compliance, Safety & Quality Ensure all service operations comply with electrical safety norms, environmental guidelines, and local laws. Track and audit service quality and regulatory compliance of service partners. Interested can apply or share your updated cv on deepalishingade@waaree.com For any query related to profile please feel free to contact on 7486027374 Thanks & Regards, Deepali

1. Educate customers about products supplied by our company. 2. Meet Monthly/quarterly/annual sales target. 4 Develop New Leads During site visit and provide to Sales Team. 5. Females Required

Role & responsibilities Location: Bangalore Experience: 1-3 Years (Freshers can also apply) Job Description: We are seeking a diligent and detail-oriented Email Process Executive to join our team. The ideal candidate will handle end-to-end email communication, ensuring timely and accurate responses to customer queries, and providing excellent service through email channels. Key Responsibilities: Manage and respond to high volumes of incoming customer emails professionally and promptly. Resolve customer queries and complaints via email, maintaining a positive and empathetic tone. Categorize, prioritize, and escalate emails as necessary. Maintain email templates and update FAQs to ensure consistent communication. Collaborate with internal teams to gather information and provide accurate responses. Track email performance metrics and suggest process improvements to enhance efficiency.

Key Responsibilities 1. Sales : Identify and pursue new business opportunities, build relationships with customers, and drive sales growth. 2. Product Knowledge : Has in-depth understanding of EMI shielding products, including materials, technologies, and applications. 3. Customer Support : Provide technical support, answer customer queries, and offer solutions to meet customer needs. 4. Market Analysis : Stay up-to-date with market trends, competitor activity, and emerging technologies. 5. Collaboration : Work with internal teams to ensure customer needs are met. Requirements 1. Sales Experience : Proven sales experience, preferably in the EMI shielding or related industry. 2. Technical Knowledge : Understanding of EMI shielding principles, materials, and applications. 3. Communication Skills : Excellent communication, presentation, and interpersonal skills. 4. Business Acumen : Ability to understand customer needs, identify opportunities, and drive sales growth. Goals 1. Sales Targets : Meet or exceed sales targets. 2. Customer Satisfaction : Ensure high customer satisfaction ratings. 3. Market Share : Increase market share and expand customer base.

Company: Teleperformance Location: Ambit IT Park, Ambattur, Chennai Job Type: Full-Time Experience: Minimum 6 months in Customer Support (Outbound Calls) Notice Period: Immediate Joiners Only Education: Graduation Mandatory Languages Required: Excellent Communication in English and Hindi Job Description: Teleperformance is hiring experienced Customer Support Executives with strong outbound calling experience. This role is ideal for individuals with a passion for delivering excellent customer service and looking to grow their career in a global BPO environment. Key Responsibilities: Make outbound calls to existing or potential customers to resolve queries or provide support. Communicate effectively in both English and Hindi to ensure customer satisfaction. Understand customer needs and deliver appropriate solutions. Record and update customer information accurately in internal systems. Meet performance targets such as call quality, resolution time, and customer satisfaction. Maintain professionalism and empathy in all customer interactions. Required Candidate Profile: Minimum 6 months of experience in outbound customer support (BPO preferred). Graduation is mandatory (any stream). Must have excellent communication skills in English and Hindi . Good interpersonal skills and customer-oriented mindset. Basic computer proficiency and typing skills. Immediate joiners only . Work Details: Shift: Rotational (Day shift) Working Days: 6 days a week with 1 rotational week off Work Mode: Work from Office Salary- 3LPA Interested candidates can call HR Anish Fathima - 9025306491

Immediate Hiring - Kannada Regional Language Customer Support! Company: iEnergizer, A37 Block A, Sector 60, Noida (Nearest Metro Station - Sector 59) Role: Customer Support (Voice) Languages Needed: Hindi/English/Kannada Education: 12th Pass / UG / Graduate Shifts: Day Shift for Girls | Rotational for Boys Salary - 21.5 K CTC 6 days Working Kindly bring : 1) Hard copy of your CV 2) Aadhaar card (Mention Shivam On top of your CV for reference) Interview Details: Timings: 11AM - 5PM (Monday to Saturday) Location: iEnergizer, A37 Block A, Sector 60, Noida (Gate Number 2) (Nearest Metro Station - Sector 59) Contact Person : HR MUSKAN ARORA Contact Number : 8630583337

Immediate Hiring - Kannada Regional Language Customer Support! Company: iEnergizer, A37 Block A, Sector 60, Noida (Nearest Metro Station - Sector 59) Role: Customer Support (Voice) Languages Needed: Hindi/English/Kannada Education: 12th Pass / UG / Graduate Shifts: Day Shift for Girls | Rotational for Boys Salary - 23k ctc 6 days Working Kindly bring : 1) Hard copy of your CV 2) Aadhaar card (Mention MUSKAN ARORA On top of your CV for reference) Interview Details: Timings: 11AM - 5PM (Monday to Saturday) Location: iEnergizer, A37 Block A, Sector 60, Noida (Gate Number 2) (Nearest Metro Station - Sector 59) Contact Person : HR MUSKAN ARORA Contact Number : 8630583337

Immediate Hiring - Kannada Regional Language Customer Support! Company: iEnergizer, A37 Block A, Sector 60, Noida (Nearest Metro Station - Sector 59) Role: Customer Support (Voice) Languages Needed: Hindi/English/Kannada Education: 12th Pass / UG / Graduate Shifts: Day Shift for Girls | Rotational for Boys Salary - 23k ctc Kindly bring : 1) Hard copy of your CV 2) Aadhaar card (Mention SWATI YADAV O n top of your CV for reference) Interview Details: Timings: 11AM - 5PM (Monday to Saturday) Location: iEnergizer, A37 Block A, Sector 60, Noida (Gate Number 2) (Nearest Metro Station - Sector 59) Contact Person : HR SWATI YADAV Contact Number : 7015404344