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Ctomer Support Manager Homeskart

2.0 - 6.0 years

4 - 8 Lacs

mumbai

Work from Office

Manage and resolve customer complaints professionally and promptly. Develop and implement effective customer support strategies to improve satisfaction. Collaborate with internal teams to resolve complex customer issues. Analyze customer feedback and suggest improvements to products or services. Train and guide junior staff members on customer support best practices. Monitor and report on customer satisfaction metrics to senior management. Job Requirements Proven experience in customer support management, preferably in the housing industry. Strong communication and problem-solving skills are essential. Ability to work effectively in a fast-paced environment and prioritize tasks. Experience w...

Posted 1 day ago

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