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Customer Support/BPO(Voice Process)-Thane Mumbai

Customer Support/BPO(Voice Process)-Thane Mumbai

Apex 1 team

0 years

3 - 0 Lacs

thane maharashtra

Posted:1 month ago| Platform: SimplyHired logo

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Skills Required

english bachelor's degree in-person banking

Work Mode

On-site

Job Type

Full Time

Job Description

Hiring for HSBC – Customer Service Executive (Credit Cards Process)

Location: Thane
Shift: Day Shift (Rotational)
Process: Inbound Customer Service + Partial Cross-Selling

Role Overview

We are hiring for an Inbound Customer Service role with HSBC, focused on handling credit card–related queries and cross-selling select card schemes & product offerings.

Requirements

C3 Communication Required (Excellent verbal English)
Education: Graduate (Mandatory)
Experience: minimum 6 month banking experience
Financial Background Check:
Candidate must have a good CIBIL score
Ensure no past loan defaults

Shift & Work Schedule

Day Shift – Rotational
Any 9-hour shift (1-hour break included)
Shift Window: 7:30 AM to 10:30 PM
Weekoffs: 2 rotational week-offs

Salary Details

₹27,000 In-hand
₹32,000 CTC

Transport

Centralised pick-up and drop facility available from Thane Station

Job Type: Full-time

Pay: Up to ₹27,000.00 per month

Work Location: In person

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