Customer support US voice process

0 years

2 - 4 Lacs

Posted:2 weeks ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Hiring for Customer SupportInternational Voice Process

Provide voice-based customer support to international clients by handling inbound and outbound calls. Ensure customer satisfaction through effective communication, issue resolution, and adherence to service standards.
Key Responsibilities

  • Handle customer queries and complaints via phone calls
  • Provide accurate information and resolve issues promptly
  • Maintain records of customer interactions in CRM systems
  • Follow communication protocols and company policies
  • Meet performance metrics like call quality, resolution time, and customer satisfaction
  • Required Skills
  • Excellent verbal communication in English

Interested candidates can share their CV on [email protected] or
Call/WhatsApp on 9082344785

Job Types: Full-time, Permanent, Fresher

Pay: ₹19,000.00 - ₹35,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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