Customer Support Sales

As a Customer Support Executive, your role involves managing customer interactions, resolving issues, and ensuring customer satisfaction. You will handle customer inquiries via phone, email, chat, or social media, providing accurate information about products and services. Additionally, you will be responsible for resolving customer complaints within agreed service level agreements (SLAs). Key Responsibilities: - Handle customer inquiries via phone, email, chat, or social media - Provide accurate information about products and services - Resolve customer complaints within agreed service level agreements (SLAs) Qualifications Required: - Excellent communication skills - Ability to build and maintain positive relationships with customers Please note that the company offers Provident Fund benefits and the work schedule may include day shifts as well as rotational shifts. The work location is in person. (Note: No additional details of the company were provided in the job description),