23 Customer Support Jobs

Job Overview We are seeking a Customer Support intern or fresher to join our Mumbai team. This is an entry-level position with employment types including internship or full-time, suitable for those with 0 to 1 year of experience. Based in Mumbai, Mumbai Suburban, Navi Mumbai, or Thane, the role involves utilizing CRM software, communication, and problem-solving skills to enhance customer satisfaction. Qualifications and Skills Proficiency in customer service principles and practices to ensure an exceptional experience for all clients. Experience with CRM software to manage customer inquiries efficiently and maintain accurate records. Excellent communication skills to effectively interact with customers and clearly convey information. Strong problem-solving abilities to resolve customer issues quickly and satisfactorily. Experience in voice support for addressing customer queries effectively via phone interactions. Familiarity with call center operations and the ability to thrive in a fast-paced environment. Exceptional active listening skills to fully understand customer needs and provide appropriate solutions. Commitment to quality assurance by ensuring that services meet company standards and customer expectations. Roles and Responsibilities Respond to customer inquiries through various channels, providing timely and effective solutions. Utilize CRM software to document customer interactions and track service requests. Collaborate with cross-functional teams to address customer concerns and enhance service quality. Implement feedback from customers to improve the company's product offerings and service delivery. Maintain a high level of professionalism and empathetic communication with all customer interactions. Participate in team meetings and training sessions for continuous improvement in customer service skills. Adhere to company procedures and guidelines while ensuring customer satisfaction and loyalty. Contribute to achieving team targets and performance goals through dedicated customer support efforts. Show more Show less

We are looking for a Customer Relationship Executive to join our Mumbai team. Key Responsibilities - Handle custumers on call or online briefing them about our company and its products, solve their queries etc Candidate should have good communication skills and should be Fluent in English In hand Salary - Not a constraint for right candidate Qualification - Any Graduate / Post Graduate (Interns are welcome) Working days : 6 Time : 9.am to 6.00 pm Females only It is a great opportunity for candidate who wish to excel their career into Finance Sector About Company - The company is is a fintech start up, an advisory app which deals in stock advisory Interested candidates can mail resume at hr@bookmybai.co.in or call on 9136618873 Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Day shift Education: Bachelor's (Required) Work Location: In person

We are looking for a Customer Relationship Executive to join our Mumbai team. Key Responsibilities - Handle custumers on call or online briefing them about our company and its products, solve their queries etc Candidate should have good communication skills and should be Fluent in English In hand Salary - Not a constraint for right candidate Qualification - Any Graduate / Post Graduate (Interns are welcome) Working days : 6 Time : 9.am to 6.00 pm Females only It is a great opportunity for candidate who wish to excel their career into Finance Sector About Company - The company is is a fintech start up, an advisory app which deals in stock advisory Interested candidates can mail resume at [email protected] or call on 9136618873 Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Day shift Education: Bachelor's (Required) Work Location: In person

Job Title: Customer Support Location: Greater Noida , Uttar Pradesh Experience: 1 to 3 Years Industry - Real Estate Job Summary: We are looking for a customer-focused CRM Executive with 1–3 years of experience in the real estate sector. The role involves managing client relationships post-booking, handling documentation and payments, updating CRM systems, and ensuring a smooth property handover process. Key Responsibilities: Maintain and update CRM with client interactions. Coordinate with internal teams (sales, legal, finance) for service delivery. Follow up on documentation and payment schedules. Resolve customer queries and ensure satisfaction. Prepare reports on client feedback and service status. Requirements: Graduate in Business, Marketing, or related field. 1–3 years of CRM/customer service experience in real estate. Knowledge of CRM tools (e.g., Salesforce, Zoho). Excellent communication and problem-solving skills. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Application Question(s): What CRM tools have you worked ? Education: Bachelor's (Required) Experience: Customer support: 1 year (Required) Location: Greater Noida, Uttar Pradesh (Required) Work Location: In person

Job Title: Customer Support Location: Greater Noida , Uttar Pradesh Experience: 1 to 3 Years Industry - Real Estate Job Summary: We are looking for a customer-focused CRM Executive with 1–3 years of experience in the real estate sector. The role involves managing client relationships post-booking, handling documentation and payments, updating CRM systems, and ensuring a smooth property handover process. Key Responsibilities: Maintain and update CRM with client interactions. Coordinate with internal teams (sales, legal, finance) for service delivery. Follow up on documentation and payment schedules. Resolve customer queries and ensure satisfaction. Prepare reports on client feedback and service status. Requirements: Graduate in Business, Marketing, or related field. 1–3 years of CRM/customer service experience in real estate. Knowledge of CRM tools (e.g., Salesforce, Zoho). Excellent communication and problem-solving skills. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Application Question(s): What CRM tools have you worked ? Education: Bachelor's (Required) Experience: Customer support: 1 year (Required) Location: Greater Noida, Uttar Pradesh (Required) Work Location: In person

Fanmar Auto Part (Ningbo) Co., LTD. Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent. Responsible for supervision of a customer support shift or section of the customer support function. Ensures prompt and courteous service to all customers. Trains and develops associates within department. Responsible for supervision of a customer support shift or section of the customer support function. Ensures prompt and courteous service to all customers. Trains and develops associates within department. Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. Show more Show less

Urgent Hiring* Looking for Immediate Joiners Role: Customer Support Work Location – Bangalore, Language: English, Hindi 1. Qualification: Graduation Or Undergraduate also accepted 2. Salary: 17k to 20k IN-Hand Minimum: Fresher 6 Months Experience people can apply Contact number: HR : ALMAS: 8105955867 Interview location: 17/4c, NH 44, KAS Officers Colony, Roopena Agrahara, Bommanahalli, Bengaluru, Karnataka 560068 https://maps.app.goo.gl/EVazDyB5Bg5LW2jy6 Rotational Day shifts and Week off. Job Type: Full-time Pay: ₹17,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person Application Deadline: 14/06/2025 Expected Start Date: 12/06/2025

Position: Senior Sales Leader Location: Thane (Wagle Estate) Working Days: Monday to Saturday Timings: 9:30 AM – 6:30 PM About WatchYourHealth WatchYourHealth is a leading InsurTech and HealthTech company revolutionizing the insurance industry with AI-driven solutions. We help insurance companies across India and GCC enhance customer retention, employee wellness, and smart sales strategies. Our cutting-edge technology ensures better engagement, increased sales, and long-term business growth. Website: WatchYourHealth Roles & Responsibilities: Strategic Leadership: Lead the sales function for the GCC region, driving growth and expanding WatchYourHealth’s footprint in the insurance sector through AI-driven solutions. Sales Strategy Development: Develop and execute comprehensive sales strategies, focusing on high-value targets and decision-makers in the insurance, healthcare, and SaaS industries. Lead Generation Oversight: Supervise and mentor a team of lead generation specialists to identify, nurture, and convert leads into long-term client relationships. Client Engagement & Relationship Building: Build strong, consultative relationships with C-level executives and other key decision-makers, understanding their needs and positioning WatchYourHealth’s solutions to deliver measurable impact. Sales Funnel Optimization: Ensure a smooth sales pipeline by identifying bottlenecks, optimizing sales processes, and implementing best practices for lead qualification, follow-ups, and closing strategies. Cross-Functional Collaboration: Collaborate with marketing, product, and operations teams to align on company goals, product offerings, and sales initiatives. Team Leadership & Development: Lead, train, and motivate the sales team, ensuring they have the tools and knowledge needed to succeed and exceed their targets. Revenue Generation: Take ownership of sales revenue and targets for the GCC region, ensuring business growth through strategic deals and partnerships. Reporting & Analytics: Regularly analyze sales performance, report on key metrics, and implement corrective actions to drive results. Utilize CRM tools to track performance, monitor sales cycles, and maintain comprehensive records. Market Intelligence: Stay abreast of industry trends, market demands, and competitor offerings, ensuring WatchYourHealth is positioned as a market leader in the InsurTech space. Requirements: Experience: 5+ years in sales leadership or business development, with a proven track record in the insurance, healthcare, SaaS, or technology sectors. Experience in managing cross-functional teams and a strong grasp of strategic sales execution. Leadership Skills: Exceptional leadership and people management abilities, with experience in mentoring and growing high-performing sales teams. Client-Centric Approach: Expertise in building and maintaining relationships with senior executives and stakeholders, with a deep understanding of their needs and challenges. Sales Expertise: Strong experience in lead generation, negotiation, and closing complex deals. Knowledge of CRM tools, LinkedIn, and email outreach platforms is essential. Strategic Vision: Strong ability to develop long-term sales strategies and lead a team to execute them effectively, with a focus on results. Communication: Excellent verbal and written communication skills, with the ability to engage and influence key decision-makers across diverse industries. Results-Driven: Self-motivated, goal-oriented, and performance-driven, with a strong sense of accountability for sales outcomes. Cultural Fit: Comfortable working in a fast-paced, evolving tech environment with minimal supervision. Comfortable with both remote and in-person work settings. Benefits: Provident Fund Compensation Package: Performance bonuses and incentives Health and wellness benefits Opportunity for career growth in a rapidly expanding company Work Location: In-person Key Changes and Additions: Sales Leadership: The role now focuses on strategic leadership, overseeing a sales team, and directly driving revenue generation. Team and Strategy Oversight: Emphasizing oversight of lead generation and the execution of high-level sales strategies across the GCC region. Revenue & Target Ownership: A more senior role, focused on meeting and exceeding sales targets. Experience Requirement: Increased experience needed (5+ years), along with strong leadership skills. Compensation: Adjusted to reflect the seniority of the role. 73045 38300 Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Position: Customer Support Experience: 1.5 Years Location: Kolkata (Work From Office) Working hrs: Monday- Saturday(11 am- 7pm) Key Responsibilities : Communication: Interacting with customers via phone, email, chat, or social media to address their needs. Problem Solving: Resolving customer issues, providing solutions, and escalating complex cases to appropriate departments. Information: Providing accurate product and service information, and assisting customers in using features. Record Keeping: Maintaining accurate records of customer interactions and transactions. Feedback: Collecting customer feedback and reporting on trends and issues. Essential Skills: Communication: Excellent verbal and written communication skills. Problem-Solving: Ability to effectively identify and resolve customer issues. Customer Service: Strong interpersonal skills and a positive attitude. Technical Skills: Ability to use customer relationship management (CRM) software and other tools. Product Knowledge: A good understanding of the company's products and services. Show more Show less

We are looking for a proactive and persuasive Telecaller to join our real estate team. You will be responsible for connecting with potential clients, explaining property offerings, and scheduling site visits. The ideal candidate should have excellent communication skills, a confident phone presence, and a passion for real estate sales. Key Responsibilities: • Make outbound calls to prospective buyers and investors. • Share details of residential and commercial property listings. • Handle customer inquiries and follow up regularly. • Schedule and coordinate site visits for the sales team. • Maintain and update client databases. Requirements: • Proven experience as a telecaller or in a similar sales/customer service role. • Strong communication and negotiation skills. • Basic knowledge of real estate is a plus. • Ability to handle rejection and remain positive. Show more Show less

Responsibilities: Respond to customer inquiries via phone, email, or chat Troubleshoot and resolve product or service issues Document customer interactions in the system Provide accurate information about products and services Follow up with customers to ensure issue resolution Escalate complex issues to relevant departments Collect and relay customer feedback to internal teams Meet daily or weekly support performance targets Maintain a professional and empathetic tone Stay updated on product features and support protocols Job Type: Full-time Pay: ₹144,874.12 - ₹200,000.00 per year Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Monday to Friday Work Location: In person Speak with the employer +91 8806258810 Application Deadline: 15/06/2025

Website -https://ruheindia.com/ Email ID -hr2@ruheindia.com Company Description Ruhe, founded in 2020 by Kapil Gupta, is India's largest digital brand in the kitchen and bathroom fittings industry. With over 1800 SKUs, all proudly 100% Made-In India, Ruhe prioritizes customer convenience and trust through its user-friendly website, www.ruheindia.com. The company stands out with a commitment to customer satisfaction, offering a 30-day return policy, warranties up to 10 years, and dedicated customer support. Position Overview: We are seeking a skilled CRM Specialist with 3-4 years of experience to join our dynamic team. The ideal candidate will have a strong background in customer relationship management, data analysis, and campaign execution. This role involves working closely with various departments to enhance our CRM strategies and drive customer engagement. Key Responsibilities:  CRM Strategy and Execution: o Develop and implement CRM strategies to improve customer retention and satisfaction. o Manage and optimize CRM campaigns, including email marketing, customer segmentation, and personalization.  Data Management and Analysis: o Analyze customer data to identify trends, insights, and opportunities for targeted marketing. o Maintain and update CRM databases to ensure data accuracy and integrity.  Customer Engagement: o Design and execute customer loyalty programs and engagement initiatives. o Monitor and respond to customer feedback to improve overall customer experience.  Collaboration and Reporting: o Work with marketing, sales, and customer service teams to align CRM strategies with overall business goals. o Prepare and present regular reports on CRM performance, including campaign effectiveness and customer metrics.  Technology and Tools: o Utilize CRM software (e.g., Salesforce, HubSpot) to manage and analyze customer interactions. o Stay updated with industry trends and emerging technologies to recommend improvements. Qualifications:  Education: o Bachelor’s degree in related field.  Experience: o 3-4 years of experience in CRM, marketing, or a related role. o Proven experience with CRM platforms and tools.  Skills: o Strong analytical skills with the ability to interpret data and make data-driven decisions. o Excellent communication and interpersonal skills. o Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and CRM software. o Ability to manage multiple projects and meet deadlines in a fast-paced environment.  Other: o Attention to detail and a proactive approach to problem-solving. o Experience with campaign management and customer segmentation. Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Fixed shift Morning shift Work Location: In person Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Fixed shift Morning shift Work Location: In person Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Fixed shift Morning shift Work Location: In person Speak with the employer +91 9821505750

Website -https://ruheindia.com/ Email ID [email protected] Company Description Ruhe, founded in 2020 by Kapil Gupta, is India's largest digital brand in the kitchen and bathroom fittings industry. With over 1800 SKUs, all proudly 100% Made-In India, Ruhe prioritizes customer convenience and trust through its user-friendly website, www.ruheindia.com. The company stands out with a commitment to customer satisfaction, offering a 30-day return policy, warranties up to 10 years, and dedicated customer support. Position Overview: We are seeking a skilled CRM Specialist with 3-4 years of experience to join our dynamic team. The ideal candidate will have a strong background in customer relationship management, data analysis, and campaign execution. This role involves working closely with various departments to enhance our CRM strategies and drive customer engagement. Key Responsibilities:  CRM Strategy and Execution: o Develop and implement CRM strategies to improve customer retention and satisfaction. o Manage and optimize CRM campaigns, including email marketing, customer segmentation, and personalization.  Data Management and Analysis: o Analyze customer data to identify trends, insights, and opportunities for targeted marketing. o Maintain and update CRM databases to ensure data accuracy and integrity.  Customer Engagement: o Design and execute customer loyalty programs and engagement initiatives. o Monitor and respond to customer feedback to improve overall customer experience.  Collaboration and Reporting: o Work with marketing, sales, and customer service teams to align CRM strategies with overall business goals. o Prepare and present regular reports on CRM performance, including campaign effectiveness and customer metrics.  Technology and Tools: o Utilize CRM software (e.g., Salesforce, HubSpot) to manage and analyze customer interactions. o Stay updated with industry trends and emerging technologies to recommend improvements. Qualifications:  Education: o Bachelor’s degree in related field.  Experience: o 3-4 years of experience in CRM, marketing, or a related role. o Proven experience with CRM platforms and tools.  Skills: o Strong analytical skills with the ability to interpret data and make data-driven decisions. o Excellent communication and interpersonal skills. o Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and CRM software. o Ability to manage multiple projects and meet deadlines in a fast-paced environment.  Other: o Attention to detail and a proactive approach to problem-solving. o Experience with campaign management and customer segmentation. Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Fixed shift Morning shift Work Location: In person Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Fixed shift Morning shift Work Location: In person Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Fixed shift Morning shift Work Location: In person Speak with the employer +91 9821505750

Skills: customer queries, troubleshooting issues, resolve issues, customer inquiries, escalating issues, strong communication, Company: Microvista Technologies Pvt Ltd. https://www.microvistatech.com/ Job Title: Support Executive Job Location: 909-910, Zion Z-1, Sindhu Bhavan Marg, nr. Maple County Road, Bodakdev, Ahmedabad, Gujarat 380054 Job Type: Full Time Role Overview As a Support Executive, you will be the primary point of contact for customers seeking assistance. Your key responsibilities will include addressing customer queries, troubleshooting issues, and ensuring a high level of customer satisfaction. You will work closely with the support team to resolve issues and ensure smooth operations. Key Responsibilities Handle inbound and outbound customer inquiries via phone, email, or chat. Provide accurate, valid, and complete information by using the right methods/tools. Troubleshoot technical issues and assist customers in resolving product/service concerns. Ensure timely resolution of customer complaints, escalating issues when necessary. Maintain records of customer interactions, transactions, and issues. Assist in improving customer service processes and solutions. Collaborate with cross-functional teams (e.g., technical, sales) to ensure seamless service delivery. Follow up with customers to ensure their issues have been resolved to satisfaction. Monitor and track performance metrics (e.g., response time, resolution time) and work to meet targets. Skills & Qualifications Proven customer support experience or experience as a client service representative. Strong communication skills (both verbal and written). Excellent problem-solving skills. Patience and empathy when dealing with customers. Basic technical knowledge, depending on the industry or service offered. Ability to work effectively in a team-oriented environment. Time management and multitasking abilities. Educational Requirements Bachelors degree or equivalent experience (preferred). Show more Show less

Job Title: Customer Support Experience: 0–3 Years Location: Sonipat, Haryana Company: Manohar Filaments About Us: Manohar Filaments is a leading manufacturer and exporter in the packaging and textile sector, committed to delivering innovative and quality solutions to our global clientele. We value teamwork, professionalism, and customer satisfaction. Job Description: We are looking for a dynamic and confident Customer Support to join our team. The ideal candidate should possess excellent communication skills and a customer-first mindset. Freshers with the right attitude are welcome to apply. Key Responsibilities: Handle customer inquiries via phone, email, and chat professionally and efficiently Provide accurate product and order information Resolve customer issues and complaints with a problem-solving approach Coordinate with internal departments (sales, production, logistics) to ensure customer satisfaction Maintain customer records and prepare regular reports Ensure timely follow-ups and feedback collection Requirements: 0–3 years of experience in customer service or support Excellent verbal and written communication skills in English and Hindi Confident, courteous, and positive attitude Ability to multitask and work under pressure Basic knowledge of MS Office (Excel, Word, Outlook) Bachelor’s degree preferred but not mandatory What We Offer: A supportive and collaborative work environment Opportunities for learning and career growth Competitive salary based on experience Exposure to industry best practices in customer relations Job Type: Full-time Location: On-site, Sonipat, Haryana Job Types: Full-time, Permanent Pay: Up to ₹28,000.00 per month Benefits: Paid sick time Schedule: Day shift Supplemental Pay: Yearly bonus Application Question(s): Are you immediate joiner ?? Language: English (Preferred) Work Location: In person

Greetings from Yenwin Technologies!!!! WE’RE HIRING! – FEMALE CANDIDATES ONLY A growing maternity wear brand (online & offline), is expanding our team! We’re looking for female degree holders for the following roles: * Dispatch & Backend Operations * Inventory Management * Customer Care – WhatsApp & Call Handling * Online Order Processing Skills: 1. Good communication skills 2. Basic tech knowledge 3. Willingness to learn and grow Location: Saravanmpatti- Coimbatore To apply Suvinraj@yenwintech.com / 8883658927 Job Types: Full-time, Fresher Pay: ₹12,086.00 - ₹29,883.99 per month Schedule: Day shift Work Location: In person Speak with the employer +91 8883658927

Job Description : Qualification : Any Degree Job Type : Full-time, Regular / Permanent Schedule : Rotational Shift Salary : 15,000.00 - ₹25,000.00 per month Roles & Responsibilities : · Respond to customer queries via phone, email, chat, or social media in a professional and timely manner. · Provide accurate information about products, services, and company policies. · Handle complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution. · Escalate unresolved issues to the appropriate internal teams and ensure timely follow-up. · Maintain a deep understanding of company products/services to provide knowledgeable support. · Gather customer feedback and share insights with the team to improve service quality. Skill Set : · Excellent Communication Skills (Verbal & Written) · Active Listening · Problem-Solving Abilities · Product/Service Knowledge · Solution oriented About the Organization : Wedtree EStore Pvt Ltd is fast growing retail e-commerce company with three Business Units: (1) Prashanti Sarees – exclusive collection of sarees, (2) Wedtree Lifestyle - Indian handicrafts gifts and home décor & (3) Maatshi - exclusive range of ready mades. We work closely with Karigars/artisans in different parts of India with the intent to taking Indian made products to the world across 3 different product lines. All our 3 brands has a strong online presence (facilitating worldwide shipping) coupled with store outlets in Chennai, Hyderabad and Bangalore Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Life insurance Paid sick time Provident Fund Schedule: Rotational shift Supplemental Pay: Overtime pay Yearly bonus Application Question(s): Are You Located In Chennai Language: Can You Speak Hindi (Required) Work Location: In person Speak with the employer +91 9962396546 Application Deadline: 05/06/2025

Greetings from Yenwin Technologies!!!! WE’RE HIRING! – FEMALE CANDIDATES ONLY A growing maternity wear brand (online & offline), is expanding our team! We’re looking for female degree holders for the following roles: * Dispatch & Backend Operations * Inventory Management * Customer Care – WhatsApp & Call Handling * Online Order Processing Skills: 1. Good communication skills 2. Basic tech knowledge 3. Willingness to learn and grow Location: Saravanmpatti- Coimbatore To apply [email protected] / 8883658927 Job Types: Full-time, Fresher Pay: ₹12,086.00 - ₹29,883.99 per month Schedule: Day shift Work Location: In person Speak with the employer +91 8883658927

Job Title: Customer Support Experience: 0–3 Years Location: Sonipat, Haryana Company: Manohar Filaments About Us: Manohar Filaments is a leading manufacturer and exporter in the packaging and textile sector, committed to delivering innovative and quality solutions to our global clientele. We value teamwork, professionalism, and customer satisfaction. Job Description: We are looking for a dynamic and confident Customer Support to join our team. The ideal candidate should possess excellent communication skills and a customer-first mindset. Freshers with the right attitude are welcome to apply. Key Responsibilities: Handle customer inquiries via phone, email, and chat professionally and efficiently Provide accurate product and order information Resolve customer issues and complaints with a problem-solving approach Coordinate with internal departments (sales, production, logistics) to ensure customer satisfaction Maintain customer records and prepare regular reports Ensure timely follow-ups and feedback collection Requirements: 0–3 years of experience in customer service or support Excellent verbal and written communication skills in English and Hindi Confident, courteous, and positive attitude Ability to multitask and work under pressure Basic knowledge of MS Office (Excel, Word, Outlook) Bachelor’s degree preferred but not mandatory What We Offer: A supportive and collaborative work environment Opportunities for learning and career growth Competitive salary based on experience Exposure to industry best practices in customer relations Job Type: Full-time Location: On-site, Sonipat, Haryana Job Types: Full-time, Permanent Pay: Up to ₹28,000.00 per month Benefits: Paid sick time Schedule: Day shift Supplemental Pay: Yearly bonus Application Question(s): Are you immediate joiner ?? Language: English (Preferred) Work Location: In person

Responsibilities : To give directions to team members to follow through customer inquiries to make sure they are rightfully attended to on time. The ability to strategically change direction or approach if needed to ensure customer satisfaction. To be able to give detailed feedback of each team member to management to improve our quality of customer care. The ability to observe the strengths and weaknesses to bring in needed improvements to enhance the quality of support. Should be able to coach or personally train any team member who has difficulty in dealing with customers. To step in during extremely tough situations and manage the task at hand with utmost understanding and concern. Must be able to delegate different duties to each member to be able to reach a set goal. Should be able to deal with escalations and solve any sudden problems. Ability to resolve customer complaints, escalations and efficiency of team performance. Maintaining organized reports to keep track of progress and efficiency within the team. Required skills and Qualification : Strong communication skills ( verbal and written) with the ability to build rapport with the customer support team members. The ability to make sure the tasks get completed in a timely manner. Helpful, friendly, approachable and understanding. Efficient in multitasking. Calm under pressure. Leadership qualities. Disciplined, organized, problem solver Experience : Freshers and Experienced individuals can apply. Females, preferred. Looking for someone with 0-2 years of experience. Work Timings and Leave Policy Monday to Saturday (2nd and 4th Saturday Off) ( 9 AM - 6 PM ) Office Location: Vasai West, 401202 Post probation 24 Paid leaves are allowed a year, which includes a compulsory 4-day block leave for self-care. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Yearly bonus Application Question(s): Comfortable commuting Vasai as this is an In-office job? Work Location: In person

Job Title: Customer Support Intern 📍 Location: Bengaluru (On-site) 🏢 Company: Unacademy 🕒 Type: Internship (Full-time, 6 days a week) 🕰️ Office Timings: 11:00 AM to 8:00 PM 💰 Stipend: ₹15,000/month 🚀 Start Date: Immediate Joiners Only About Unacademy: Unacademy is India’s largest learning platform, transforming education through technology. We aim to deliver exceptional learner experiences, and our support team plays a key role in achieving that mission. Role Overview: We are seeking a Customer Support Intern who will assist learners with their queries, ensure satisfaction, and contribute to delivering a smooth and helpful support experience. Key Responsibilities: Respond to learner queries via chat, email, or phone Troubleshoot issues and guide users toward solutions Escalate complex problems to the relevant teams Document support interactions and learner feedback Ensure a positive and professional support experience Requirements: Strong verbal and written communication skills Problem-solving attitude and willingness to learn Basic understanding of customer service tools (a plus) Based in Bengaluru or willing to relocate immediately Available to work on-site, 6 days a week Immediate joiners only ⚠️ Please Apply Only If You: Can work from the Bengaluru office (on-site) Are comfortable with the stipend of ₹15,000/month Can work 6 days a week Can join immediately Can work during 11:00 AM to 8:00 PM Show more Show less

About us: KoinBX is a centralized cryptocurrency exchange founded in India, operating successfully for over six years. We’ve grown steadily with a clear vision: to make crypto trading secure, simple, and accessible to users around the world. Our platform supports a wide range of digital assets and is known for its strong security framework, intuitive user experience, and commitment to transparency. With a growing global user base, KoinBX is building a trusted ecosystem where traders and investors can confidently engage with the future of finance. As we continue to lead the charge in the Web3 revolution, we’d love to have you on board! Join our team of passionate innovators who are pushing boundaries and shaping the future of Web3. Together, we’ll simplify the complex, unlock the inaccessible, and turn the impossible into reality. Key Responsibilities: Respond to customer queries via chat, email, and calls in a timely and professional manner. Identify customer needs and assist them with accurate information. Escalate complex issues to the relevant team and follow up for timely resolution. Maintain records of customer interactions and transactions. Meet individual and team KPIs (e.g., response time, resolution rate). Stay updated with product knowledge to provide accurate solutions. Requirements: Bachelor's degree in any discipline. Excellent verbal and written communication skills in English. Excellent computer and typing skills. Positive attitude, patience, and a customer-centric approach. Willingness to work in rotational shifts, including weekends if required. Preferred (Not Mandatory): Internship or any prior experience in a customer-facing role. Knowledge of CRM tools like Freshdesk, Zendesk, etc. What We Offer: On-the-job training and learning opportunities. A supportive and energetic work environment. Scope for growth within the organization. Why Join KoinBX? Be part of India’s rapidly growing blockchain technology company. Contribute to the evolution of the cryptocurrency industry. Develop customer-facing technology products for global users. Work in a performance-driven environment that values ownership and innovation. Gain exposure to cutting-edge technologies with a steep learning curve. Experience a meritocratic, transparent, and open work culture. High visibility in the global blockchain ecosystem. Show more Show less

Company Description WoodenStreet is India's finest online furniture store offering a wide range of home furniture and decor solutions with a mission of "Affordable Luxury." With over 30,000 carefully designed products and 100+ experience stores across India, WoodenStreet provides an excellent furniture shopping experience. Focusing on customer satisfaction, we proudly serve over 1 million happy customers. Our extensive network of 350+ delivery centers ensures timely delivery of your purchases. WoodenStreet is known for well-made furniture that enhances the aesthetics of homes, providing an elegant and luxurious feel. Role Description This is a full-time on-site role for a Customer Support representative located in Udaipur. The Customer Support representative will be responsible for addressing customer queries, providing technical support, ensuring customer satisfaction, and resolving issues efficiently. Daily tasks include managing customer interactions through various channels, identifying customer needs, and offering appropriate solutions to enhance the overall customer experience. Qualifications Strong Customer Support and Customer Satisfaction skillsExcellent Interpersonal SkillsProficiency in Technical Support and troubleshootingStrong Analytical Skills for problem-solving and decision-makingEffective written and verbal communication skillsAbility to work collaboratively in an on-site team environmentExperience in the furniture or retail industry is a plusBachelor's degree in a related field is preferred