21234 Customer Support Jobs - Page 49

Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur and Mohali Key Highlights : > Freshers/Exp Both Can Apply > Salary Range (CTC) : 3-4.5 LPA > Excellent Communication Skills Required > Relocation Bonus 10000 > 14 Days Free Guest House Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur and Mohali. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Freshers/Exp Both Can Apply > Salary Range (CTC) : 3-4.5 LPA > Excellent Communication Skills Required > Relocation Bonus 10000 > 14 Days Free Guest House Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Position: E commerce Support Manager Location: Noida/Gurugram ( must be comfortable working from either the Noida or Gurgaon office, as required) Job Overview We are seeking a dynamic and customer-obsessed E commerce Support Manager to lead our support team in delivering exceptional service experiences to our customers. This role requires a balance of people leadership, process optimization and strategic thinking to ensure high customer satisfaction and operational efficiency across various support channels. Key Responsibilities Lead the customer support team & manage day-to-day customer service operations to ensure timely resolution of customer issues. Monitor key performance metrics and implement strategies for continuous improvement. Handle escalated customer issues and complaints with empathy and efficiency. Collaborate cross-functionally with logistics, product, tech and marketing teams to resolve root-cause issues and improve customer experience. Drive initiatives to run spport processes. Champion a customer-first culture across the organization. Can scale support operations in a startup or fast-growing e-commerce environment. Familiarity with CRM, order management systems, or fulfillment processes. Exposure to AI/automation tools in customer support. Requirements Bachelors or Masters degree Experience: 3-5 years of customer service (with a team handling role) Industry Preference: E-commerce Experience with customer service tools such as Unicommerce, Zoho, Quick Engage, Shopify Excellent communication skills written and verbal. Analytical mindset with the ability to interpret support data and metrics. Ability to thrive in a fast-paced, high-growth environment. Passion for customer satisfaction and problem-solving. It is an opportunity to shape the customer experience at a high-growth e-commerce segment.

Hiring for Interantional Voice Process (B2B) Graduation required Salary for Freshers - 21k Inhand Exp Upto - 26k Inhand Lucrative Incentives US Shifts | Sat\Sun fixed offs Both Side Cabs Contact = Abhay 7678331542 Required Candidate profile Excellent Communication skills required Freshers are welcome Graduation required Any location within delhi NCR Immediate Joiner Required Perks and benefits Sat\Sun Fixed Offs

To Apply, Fill the CSR International Voice & Chat Support - https://forms.gle/QtJWjfB3KXgJMfNx9 English Communication is preffered Educational Qualification - Graduation Experience Required - Fresher / Domestic/International BPO Work Location - Lucknow Uttar Pradesh Work From Office- Work From office Working Days: 5 Days Working Interview Mode: Walk-In *Locations: Gomti Nagar, Lucknow Uttar Pradesh U.P *Processes: *International Voice Support *International Chat Support *Domestic voice (Candidates can be considered for either or both, based on skills and requirement) *Eligibility Criteria:* *Graduate Freshers & Experienced* Welcome *Candidates with prior BPO/customer service experience are also encouraged to apply *Fluent English Communication* *Mandatory* *Salary Details:* * *Up to 23,000 per month ( Based on Your skills ) Additional Benefits: *Travel allowance provided * Cab facility available for female employees in odd hours * Opportunity to work with a global customer service leader * Professional work environment with growth opportunities Walk-In Interview Details: The details will be shared after successfull screening of the candidate. Timings: 11 am to 2 pm What You Bring to the Role With 6 months or more customer service experience is preferred but Freshers are also welcome to apply Graduate Any Stream Experience in the Travel and Hospitality sector is a plus Great written communication skills including grammar and spelling Computer savvy Flexibility to work in a 24/7 environment What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you A Bit More About Your Role Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner. Provide accurate information on products/services to customers through effective communication skills. Manage multiple tasks simultaneously while maintaining high levels of accuracy and efficiency. Escalate complex issues to senior team members or supervisors when necessary. Desired Candidate Profile Experience in BPO industry with expertise in CSR (Customer Service), Customer Care, Customer Handling, Customer Relationship management. Bachelor's degree in Any Specialization Strong knowledge of Voice Process, Solving Queries, Customer Management, Complaint Handling, Customer Complaints, Customer Service Management, Customer Satisfaction Index.

CSR International Process (Voice Chat & Blended Process) EasyJet | Airbnb | PayPal | FIS | JP | NRE To Apply, its required to submit the Google Application Form (Dont Skip Its Mandatory) : https://forms.gle/krZV2DcPAyJ1687D9 *Locations:* Malad & Thane *Processes:* Voice, Chat & Blended (Majorly Voice) *Process Names:* EasyJet | Airbnb | PayPal | FIS | JP | NRE (Kindly note there are more processes apart from these) Jop Openings For Companies: Teleperformance, Tech Mahindra, Concentrix, Eclerx ) *Eligibility Criteria:* *Graduate Freshers & Experienced* Welcome *Undergraduates* Must have minimum *6 months of BPO experience* *Fluent English Communication* *Mandatory* *Salary Details:* * *International Process:* 25,000 35,000 English Communication is must Educational Qualification - Graduation - Freshers Welcome ( Good English is must) Experience Required - International BPO Preferred Work Location - Malad & Thane (Mumbai Locations) Work From Office - In office Mode Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner. Provide accurate information on products/services to customers through effective communication skills. Manage multiple tasks simultaneously while maintaining high levels of accuracy and efficiency. Escalate complex issues to senior team members or supervisors when necessary. Desired Candidate Profile 0-5 years of experience in BPO industry with expertise in CSR (Customer Service), Customer Care, Customer Handling, Customer Relationship management. Bachelor's degree in Any Specialization Strong knowledge of Voice Process, Solving Queries, Customer Management, Complaint Handling, Customer Complaints, Customer Service Management, Customer Satisfaction Index.

You will be responsible for managing office administration and accounting tasks in our company located in Kochi. We prefer candidates who reside in Ernakulam and specifically seek female candidates for this role. The salary offered for this position is 15000 per month. A minimum qualification of a Degree and above is required, along with at least one year of experience. Your main responsibilities will include handling communication, negotiation, administration, loan processing, and customer support. If you meet the criteria and are interested in this position, please share your updated resume with us at spectrumsolarhr@gmail.com or contact us at 9188910955. This is a full-time job with benefits such as cell phone reimbursement, day shift schedule, and performance bonus. The educational requirement for this position is a Bachelor's degree, and proficiency in Malayalam is essential. The work location will be in person at our office.,

This is an entry-level position responsible for providing operations support services, including but not limited to record/documentation maintenance, storage & retrieval of records, account maintenance, imaging, and the opening of accounts in coordination with the Operations - Core Team. You will utilize the Chat platform to respond to service inquiries from customers and provide comprehensive resolutions to complaints/queries. This includes following up on all customer requests via chat and email. It is important to maintain detailed knowledge of product and service offerings to customers and analyze risk areas to identify solutions that meet customer's needs. Ensuring information security for sensitive data is a key responsibility. You will also assist customers in learning how to self-service through our internet website. Balancing NPS and ensuring a positive customer experience while managing/minimizing operating losses is crucial. Accurate reporting of MIS/Timekeeping and undertaking other assignments/projects as given by the Team Lead/Manager are part of the role. Applying a professional attitude and image for all internal and external customers, liaising with various departments, and performing account level system maintenances while resolving customer queries/complaints are also important responsibilities. Qualifications: - 0 - 3 years of relevant experience - Sound presentation and analytical skills - Strong problem-solving skills and detail-oriented - Graduate in any stream, master's degree is not mandatory Preferences: - Excellent PC and keyboarding skills (30 WPM typing speed; 90% accuracy) - Good verbal and written communication skills with proficiency in grammar, spelling, and punctuation - Strong analytical skills - Courteous with a strong customer service orientation - Dependable with proficient attention to detail - Persuasiveness and a willingness to resolve customer queries - Prior experience in customer service/customer support for the international market is highly preferred - Prior experience in email/chat process highly preferred - Experience working in a retail banking space is highly preferred Shift of operations: US Day/India Night - Rotating shift with work on Saturdays/Sundays. 5-day work week If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.,

As a Language Expert in French and Spanish, you will be joining a dynamic team at a global energy technology company that specializes in solar, battery, and electric vehicle charging products. With a focus on providing the best customer experience, you will play a crucial role in resolving technical issues professionally and in a timely manner. Your responsibilities will include answering inbound emails, chats, and phone calls from customers in either Spanish or French, conducting remote troubleshooting of products, approving warranty claims, providing pre-sales information, assisting with site activations, documenting activities, coordinating with engineering for issue tracking, and more. You will also be required to work 24/7, including weekends and night shifts if working with the Spanish-speaking team. To be eligible for this role, you must hold a minimum of a Bachelor's degree in B.E/B. Tech/BCA/BSC IT along with a C1 Certification in Spanish or French. Additionally, you should have scored 60% and above in 10th, 12th, and Graduation. Previous experience of at least 2 years in supporting customers in a technical support or customer support role is required. Strong interpersonal skills, excellent communication abilities, and proficiency in PC skills are essential. A background in electrical concepts or exposure to solar/PV-related environments would be advantageous. If you meet these qualifications and are passionate about driving sustainable energy solutions, we invite you to apply and be part of our innovative and successful team dedicated to shaping a cleaner and greener future.,

Hiring for Technical/Customer Service Job Role Skills Rqrd: Technical Troubleshooting, Customer Service, Excellent English Communication Minimum 1 years Exp in any International Technical Services process Immediate Joiner can only apply Required Candidate profile Rotational US Shifts (Night Shifts Only), 5 days Working Should be ready to relocate immediately after selection to Hyderabad Job Location: Cognizant Office, Hyderabad (work from office) Perks and benefits Allowances, Provident Fund, and Insurance benefits

As a Full-time employee, you will be responsible for utilizing your knowledge of Tally Software to provide exceptional customer support and efficiently manage accounts. Your role will involve developing innovative solutions and ensuring seamless operations. The work location for this position is in person, where you will be able to collaborate effectively with team members and deliver outstanding results.,

You will be working as a Call Support Executive at our office located in Kudasan, Gandhinagar. Your primary responsibility will be handling inbound and outbound calls, addressing customer queries promptly, and ensuring a high level of customer satisfaction. Your excellent communication skills, problem-solving abilities, and dedication to exceptional service will be key to success in this role. Your duties will include answering incoming customer calls professionally, making outbound calls for follow-ups and support, providing accurate information on products and services, logging customer interactions in the system, and escalating complex issues to the relevant department. It is essential to maintain a positive, empathetic, and professional attitude towards customers at all times. The ideal candidate should possess a minimum Bachelor's Degree and have at least 1 year of experience in customer support or call center roles. Freshers with a passion for customer service are also encouraged to apply. Proficiency in verbal communication in English, Hindi, and Gujrati, basic computer skills including MS Office and CRM tools, as well as strong listening and problem-solving abilities are required for this position. This is a full-time, permanent role with a salary range of 10k to 20k. Interested candidates can apply by sending their updated resume to swaninvestment1910@gmail.com. The benefits include paid sick leave, and the work schedule is during day shifts at the office in Kudasan, Gandhinagar.,

As a Call Centre Executive in the International Process based in Ahmedabad, you will be responsible for handling international inbound and outbound calls. Your main duties will include providing timely and accurate customer support, meeting call quality and productivity targets, as well as maintaining customer data and call logs. We offer a competitive salary ranging from 30,000 to 35,000 along with shift and performance allowances. You can expect to work in a professional work culture that values growth and promotion opportunities. Our office location in Ahmedabad provides convenience for our employees. This is a full-time, permanent position that includes benefits such as food provided, life insurance, and provident fund. The work location is in person, and we are looking for candidates with a minimum of 1 year of experience in international calling. If you are looking to join a dynamic team and work in a supportive environment, this role could be the perfect fit for you.,

As a customer support executive at YMGrad, a fast-paced study abroad consulting firm located in Okhla, you will be responsible for assisting students on their journey to study abroad in countries like the USA, Canada, Germany, and more. Your role will involve tasks such as shortlisting universities for students, providing guidance on profile improvement, and learning continuously to enhance your expertise. Training will be provided for candidates who require it; however, strong grammar skills are essential for this position. Your primary responsibilities will include informing potential candidates about our services, collaborating closely with students and the consulting team, and enhancing client relationships to improve reviews. This is a full-time position in the Consumer Services industry, requiring a minimum of 1-5 years of relevant experience. The salary range for this role is 3-3.5 LPA. If you excel at communication, customer service, and have a passion for helping students achieve their study abroad goals, we encourage you to apply.,

Join DHL as a Data Entry Operator in Kanpur and take the next step in your career with a leading global logistics company. At DHL, we are dedicated to maintaining data accuracy and operational efficiency, and we're looking for a skilled Data Entry Operator to help us achieve this goal. In this role, you will manage data entry tasks, ensuring that all information is recorded accurately and efficiently. As a Data Entry Operator at DHL, your responsibilities will include entering and updating data, performing quality checks, and collaborating with team members to manage data effectively. You will also ensure compliance with our data protection policies, contributing to the smooth operation of our data management processes. This is a fantastic opportunity for those who are detail-oriented and passionate about data accuracy. Accurate Data Entry: Input and update data into DHL's databases with precision, ensuring all information is correctly recorded. Data Quality Checks: Conduct regular checks on data quality to maintain accuracy and resolve any discrepancies at DHL. Team Collaboration: Work with team members to manage and organize data effectively, supporting overall data management efforts at DHL. Compliance Assurance: Ensure adherence to data protection policies and guidelines, safeguarding sensitive information at DHL. Report Management: Generate and handle reports related to data entry tasks, providing valuable insights and updates to the DHL team. System Maintenance: Assist in maintaining data entry systems and software, ensuring their optimal performance at DHL. Error Resolution: Identify and address errors or discrepancies in data, implementing corrective actions as needed at DHL. Documentation: Keep accurate records of data entry activities and updates, contributing to operational transparency at DHL. Training Support: Support and train new team members on data entry procedures and best practices at DHL. Customer Support: Handle data-related queries and issues from stakeholders promptly and professionally at DHL. Experience: Proven experience as a Data Entry Operator with up to 3 years of relevant experience in a similar role at DHL or another organization. Software Proficiency: Familiarity with data entry software and Microsoft Office Suite, essential for efficient data management at DHL. Attention to Detail: Strong attention to detail and accuracy in data entry tasks to maintain high data integrity at DHL. Time Management: Excellent time management skills to handle multiple data entry tasks effectively and meet deadlines at DHL. Communication Skills: Good communication skills for effective collaboration with team members and addressing data-related queries at DHL. Problem-Solving: Ability to identify and resolve data entry issues or discrepancies, ensuring smooth operations at DHL. Organizational Skills: Strong organizational skills for managing and prioritizing data entry tasks in a fast-paced environment at DHL. Adaptability: Flexibility to adapt to changing data management needs and requirements at DHL. Competitive Salary: Enjoy a competitive salary package at DHL that reflects your skills and experience, with compensation among the best in the industry. Career Advancement: Take advantage of career growth opportunities within the global DHL network, enhancing your professional development. Supportive Work Environment: Benefit from a positive and collaborative work environment at DHL, where your contributions are valued. Comprehensive Perks: Receive a range of additional benefits and perks designed to support your job satisfaction and work-life balance at DHL. Apply today to become a Data Entry Operator with DHL in Kanpur and contribute to our commitment to excellence in data management!,

As a Service Engineer based in Bawal (Rewari), your primary responsibility will be the Installation, Breakdown, and Service Maintenance of Injection molding machines. You will provide end-to-end support to customers, including Installation of Machines, addressing breakdown calls, troubleshooting machine problems, providing spare support, and offering training for Machine Operating and Processing Problems. Your duties will involve coordinating pre-installation requirements with customers, developing and implementing corrective/preventive actions for machines, troubleshooting machine issues, and ensuring the installation and servicing of all machines in the region. You will also support customers during Mould Trials, both in-house and on-site, and be responsible for the assembly and operation of machines at customer sites. Additionally, you will provide training to customers on Machine Operating and Troubleshooting, submit Field return parts for analysis, release flash for parts failure, conduct customer care visits, generate Spare Parts Business, and develop Spare Parts recommendations. You will prepare and submit Service Reports for each machine and maintain Software Backup, Hydraulics Circuits, and Bill of Material on the Service Portal. This role is part of the Delhi regional service team at Milacron, a global leader in the manufacture, distribution, and service of highly engineered and customized systems within the plastic technology and processing industry. Milacron's product portfolio includes hot runner systems, injection molding, extrusion equipment, process control systems, mold bases and components, maintenance, repair, and operating supplies for plastic processing equipment. The company's strategy focuses on delivering highly customized equipment, components, and services to customers throughout the lifecycle of their plastic processing technology systems. Basic Qualifications: - Completed full-time Diploma/Degree in Mechanical/Electronics/Plastics/Mechatronics - 2-6 years of experience in testing, maintenance, or service of Injection molding machines.,

The Field Sales cum Service Executive position based in Mumbai is a full-time opportunity in the Field Service & Customer Support department. As a Field Sales cum Service Executive, you will be primarily stationed at the office, responsible for handling technical support requests, interacting with customers, and resolving issues related to IRA tablets, POS systems, and biometric devices. Your responsibilities will include addressing customer queries and complaints, guiding customers through troubleshooting steps for device-related issues, collaborating with internal hardware/software teams for advanced resolutions, recording and maintaining support logs, service requests, and issue history, and occasionally providing field support for escalated cases. To qualify for this role, you should hold an ITI/Diploma/BE degree in Electronics/Computer or a related field, have a minimum of 2 years of experience in technical support or service coordination, possess strong communication and problem-solving skills, and familiarity with tablets, POS devices, or biometric systems is advantageous. This is a full-time position with a fixed day shift schedule, and proficiency in English is required for this role. The work location will be in person at the designated office in Mumbai.,

To Apply, Fill the CSR International Voice & Chat Support - https://forms.gle/QtJWjfB3KXgJMfNx9 English Communication is preffered Educational Qualification - Graduation Experience Required - Fresher / Domestic/International BPO Work Location - Lucknow Uttar Pradesh Work From Office- Work From office Working Days: 5 Days Working Interview Mode: Walk-In *Locations: Gomti Nagar, Lucknow Uttar Pradesh U.P *Processes: *International Voice Support *International Chat Support *Domestic voice (Candidates can be considered for either or both, based on skills and requirement) *Eligibility Criteria:* *Graduate Freshers & Experienced* Welcome *Candidates with prior BPO/customer service experience are also encouraged to apply *Fluent English Communication* *Mandatory* *Salary Details:* * *Up to 23,000 per month ( Based on Your skills ) Additional Benefits: *Travel allowance provided * Cab facility available for female employees in odd hours * Opportunity to work with a global customer service leader * Professional work environment with growth opportunities Walk-In Interview Details: The details will be shared after successfull screening of the candidate. Timings: 11 am to 2 pm What You Bring to the Role With 6 months or more customer service experience is preferred but Freshers are also welcome to apply Graduate Any Stream Experience in the Travel and Hospitality sector is a plus Great written communication skills including grammar and spelling Computer savvy Flexibility to work in a 24/7 environment What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you A Bit More About Your Role Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner. Provide accurate information on products/services to customers through effective communication skills. Manage multiple tasks simultaneously while maintaining high levels of accuracy and efficiency. Escalate complex issues to senior team members or supervisors when necessary. Desired Candidate Profile Experience in BPO industry with expertise in CSR (Customer Service), Customer Care, Customer Handling, Customer Relationship management. Bachelor's degree in Any Specialization Strong knowledge of Voice Process, Solving Queries, Customer Management, Complaint Handling, Customer Complaints, Customer Service Management, Customer Satisfaction Index.

As a Network & Services Operation Associate at Accenture, you will play a crucial role in transforming back office and network operations to enhance customer experience, reduce time to market, and increase revenue. Your primary responsibility will be to manage problems arising from information technology infrastructure errors, ensuring minimal impact on the business and implementing actions to improve or correct the situation by identifying root causes. To excel in this role, you should possess the ability to perform effectively under pressure, demonstrate strong problem-solving skills, maintain attention to detail, exhibit results-oriented behavior, and uphold a commitment to quality. Your daily tasks will involve analyzing and resolving lower-complexity issues, collaborating with peers within Accenture, and receiving moderate guidance on work tasks and detailed instructions on new assignments. While you may have limited exposure to clients and Accenture management, the decisions you make will directly influence your work and potentially impact the work of others. You will function as an individual contributor within a team environment, focusing on a specific scope of work. It is important to note that this position may require you to work in rotational shifts. If you are a proactive individual with a background in Network Billing Operations - Problem Management and possess 1-3 years of experience along with a degree in Any Graduation, we encourage you to apply for this role and be part of our global professional services team at Accenture.,

Customer Support at Basware is a team of 200+ global experts dedicated to providing professional, efficient, and effective technical support to Basware customers and partners. Our goal is to enhance customer experience, satisfaction, and loyalty by resolving customer cases and incidents, enabling our customers to use Basware products and services efficiently for seamless business operations. As a Support Consultant with a minimum of 3 years of experience in a support role, you will be responsible for assisting clients in utilizing our enterprise software application on a day-to-day basis. Working both independently and collaboratively with team members, you will deliver timely and professional client support, focusing on issue resolution, data analysis, and advanced client education on software functions. Key Responsibilities: - Develop a deep understanding of assigned product solutions and technical platforms. - Provide high-quality resolutions to customers while adhering to defined support standards. - Offer detailed technical support on assigned products to Basware customers. - Assist customers in understanding product functionality and usage. - Prioritize customer support requests and uphold SLA commitments. - Deliver excellent customer service with a focus on simplifying customers" tasks and enhancing their work value. - Ensure customer satisfaction by providing advice on preventive maintenance and configurations. - Troubleshoot potential defects and submit comprehensive analyses to product management for bug fixing. - Manage your work queue efficiently to ensure timely resolution of all cases. - Conduct remote sessions and calls with customers as needed for issue progression. - Collaborate with internal departments to enhance processes and customer satisfaction. - Perform product installations and set up environments to support issue troubleshooting. - Willingness to work in rotational shift timings. Experience and Core Attributes: - Proficiency in PL/SQL (Certification would be advantageous). - Hands-on experience with Oracle/SQL databases, Microsoft technologies, and operating systems. - Familiarity with XML, Web Services, and integration with SAP/other ERP systems. - Understanding of the P2P cycle is a plus. - Previous customer support and cloud software experience is preferred. - Excellent verbal and written communication skills for providing advice and coaching via email and telephone. - Ability to remain calm under pressure and handle stressful situations effectively. - Results-driven and goal-oriented with a strong work ethic. - Energetic, assertive, and customer-centric demeanor. - Team player capable of building strong relationships with clients and team members. - Analytical thinker and creative problem solver with the ability to handle multiple tasks simultaneously. At Basware, we uphold values of respect, hard work, drive, and customer-centricity in all our endeavors.,

CSR International Process (Voice Chat & Blended Process) EasyJet | Airbnb | PayPal | FIS | JP | NRE To Apply, its required to submit the Google Application Form (Dont Skip Its Mandatory) : https://forms.gle/krZV2DcPAyJ1687D9 *Locations:* Malad & Thane *Processes:* Voice, Chat & Blended (Majorly Voice) *Process Names:* EasyJet | Airbnb | PayPal | FIS | JP | NRE (Kindly note there are more processes apart from these) Jop Openings For Companies: Teleperformance, Tech Mahindra, Concentrix, Eclerx ) *Eligibility Criteria:* *Graduate Freshers & Experienced* Welcome *Undergraduates* Must have minimum *6 months of BPO experience* *Fluent English Communication* *Mandatory* *Salary Details:* * *International Process:* 25,000 35,000 English Communication is must Educational Qualification - Graduation Preferred - Freshers Welcome ( Good English is must) Experience Required - International BPO Preferred Work Location - Malad & Thane Work From Office- WFO In office Mode Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner. Provide accurate information on products/services to customers through effective communication skills. Manage multiple tasks simultaneously while maintaining high levels of accuracy and efficiency. Escalate complex issues to senior team members or supervisors when necessary. Desired Candidate Profile 0-5 years of experience in BPO industry with expertise in CSR (Customer Service), Customer Care, Customer Handling, Customer Relationship management. Bachelor's degree in Any Specialization Strong knowledge of Voice Process, Solving Queries, Customer Management, Complaint Handling, Customer Complaints, Customer Service Management, Customer Satisfaction Index.

The ideal candidate for this position should have 2 to 6 years of experience. The location for this job is Noida with 1-2 openings available. The educational requirement is a BA or B.Sc. in a technical field, English, or Communications. An added advantage would be having at least 1-3 years of writing or customer support experience in the electronics, networking, or computer industry, with experience in the semiconductor industry being a plus. The ideal candidate would possess a background in Mass Communication, Physics, or English, along with prior experience in technical writing. Familiarity with semiconductor-related technical jargon, software debuggers, and EDA tool scripts would be beneficial. The ability to edit or create web pages is also considered an advantage. Responsibilities for this role include writing, editing, proofreading, and preparing product manuals per release schedules. This will involve interacting with development engineering and technical marketing personnel to translate conceptual models into coherent reference manuals and user guides. The candidate will also collaborate with engineers, customer support, and product management to ensure the readability, technical accuracy, and completeness of the product documentation. Additionally, participation in developing departmental authoring guides, tools, and process improvements is expected. Desired talents and skills include excellent verbal and written communication skills in English, attention to company documentation and quality assurance standards, the ability to understand and translate technical information into customer documents, and a working knowledge of programming languages, Verilog, formal verification, or logic synthesis. Proficiency in publication tools such as Frame Maker, MS Word, Visio, Eclipse/Web help, as well as familiarity with DITA, CMS, and wiki- or database-based authoring, is desirable. Excellent interpersonal skills and positive teamwork abilities are necessary for conducting interviews with various users and technical staff to gather data for documentation. The ideal candidate should be solution-oriented, self-motivated, and capable of managing schedules and priorities across multiple projects.,