21209 Customer Support Jobs - Page 42

About The Role Skill required: Com.Bkg- Credit UW - Commercial Credit Underwriting Designation: Banking Advisory Specialist Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 7 to 11 years Language - Ability: English(Domestic) - Advanced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Conduct detailed research on the financial history of businesses to determine their Assess the risk parameters of the loan, borrower, and industry including the Financial performance of the borrower and guarantor, assessing the repayment capacity and recommending the future course of action in approving/declining/counter offer of business loans. What are we looking for Accounting ReconciliationAccount ManagementAccounts Receivable (AR)Numerical abilityNegotiation skillsResults orientationAbility to work well in a teamWritten and verbal communicationAccounting Journal EntriesActionable Insights Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BCom,MCom,Master of Business Administration

About The Role Skill required: Business Reporting & Governance - Sustainability Reporting & Analytics Designation: Service Management Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in excel and MIS reports are looked at for these skillsUnderstanding of ESG reporting expectations and timelines for the different internal / external stakeholders and provide analytics insights, taking into account the common challenges in reporting / and industry best practices. What are we looking for Program Project ManagementAnalysis and ReportingBusiness Intelligence (BI) Reporting ToolsAdaptable and flexibleAbility to perform under pressureProblem-solving skillsWritten and verbal communicationAbility to manage multiple stakeholdersClient ManagementRisk ManagementDefine the overall approach, plans, frameworks, and processes for KYC governance.Partner with the ANZ team to design effective operational and delivery models.Lead program reporting and track performance against established plans and forecasts.Monitor key governance metrics, including Critical Service Levels and Key Performance Indicators.Prepare and present regular reports for leadership and stakeholders, including fortnightly/monthly status updates, quarterly executive reviews, and retrospective sessions.Participate in ongoing governance reviews to address issues, risks, and contractual modifications.Ensure timely delivery of program outputs and governance reports.Promote transparent communication between senior management and key stakeholders.Escalate governance issues when necessary and align governance practices with strategic objectives.Work closely with risk teams to identify and mitigate governance-related risks. Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Retirement Solutions - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Processing monetary and non-monetary transactions for assigned clients\transactions. Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc.Strict adherence non-disclosure of client information by preserving client confidentiality.Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management.Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.Taking active participation in process improvements and automation.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Bachelors degreeExperience in the US retirement industryOpen core Night shifts based on business requirementsGood verbal & written communication skillsGood typing skill and attention to detail.Good time management skillsAbility work independently3+ years of experience in US Retirement Services domain Defined Contributions - Managing participant level servicesExperience in Money In processes such as Contributions processing, loan repayments, Indicative data files and manual adjustments, Rollovers contribution, Suspense & Adjustments/Corrections. Roles and Responsibilities: Processing monetary and non-monetary transactions for assigned clients\transactions. Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc.Strict adherence non-disclosure of client information by preserving client confidentiality.Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management.Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.Taking active participation in process improvements and automation.Ensure Quality Control standards that have been set are adhered to.Excellent organizational skills with ability identify and prioritize high value transactions.Completing assigned responsibilities and projects within timelines apart from managing daily BAU.Support creation procedure documents Qualification Any Graduation

About The Role Skill required: Language Translation - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Spanish - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Candidate who is good in written & verbal communication in Spanish. Good call handling skills in Spanish.Customer service refers to the assistance and support provided by a business or organization to its employes. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer CareCustomer Support OperationsCustomer Satisfaction Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems This is a voice process and the communication with the customer can happen through phone, emails and through portal tickets. In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Customer Advisor - International Voice Process To schedule an Interview call - +91 7019251229 - SHOAIB Requirements:- - Excellent Communication in English. - Freshers and Experienced are welcome to apply!! - Immediate joiners only. Job Description: As an International Voice Process Associate for a US Health Care domain, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times. Key Responsibilities: - Handle inbound queries from customers in a professional and friendly manner. Identify and resolve customer complaints by providing timely solutions. Maintain a high level of customer satisfaction by addressing inquiries promptly. Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution. Work collaboratively with cross-functional teams to resolve escalated issues. - Work Location: Bommanahalli, AMR Tech Park - Shifts: Rotational Shift (5 days work /2 days off) - Salary- Upto 4LPA - Immediate Joiners Only!!!! Interested Candidates Can Contact To - 7019251229 - (SHOAIB) or ( shoaib@yourpitch.com)

Responsibilities: * Manage customer complaints & queries via phone, email & chat * Ensure high levels of customer satisfaction through effective handling * Lead customer support team with focus on telecalling & chat processes

Handle customer communication via phone, email & social media. Drive sales growth & meet targets. Share product info, manage queries, build pipeline, and ensure a seamless customer experience across all channels and touchpoints. Call- 6376952533 Required Candidate profile Passion for home, lifestyle, and furniture. Skilled or interested in sales & digital marketing. Consult inbound leads on design, build customer relations, and close high-value furniture sales. Perks and benefits Great work environment

Roles and Responsibilities Resolve customer complaints efficiently and escalate complex issues when necessary. Provide accurate information to customers regarding products/services offered by the company.

Greetings from Campus Marg, we are hiring International chat support executives in huge numbers. Reachout our recruiters for more details, numbers mentioned at the end Company : MNC Client Experience :- Min 1 year international chat required 5 Days Working || 2 Offs Both Sides Cab Rotational shift 5 Days Working Rotational Week offs Required Skills: Excellent Communication in English. 1 Year (Complete 12 months) of Experience is required in International Chat Candidates must comfortable working in night Shifts Work from Office Candidates should be ready to join immediately ( max 15days notice period ) Interview rounds- HR Screening Operations Round For Chat: Versant Test (58) Live Chat Assessment. Interview Location: Flat No. 102, Moghal Emami Mansion, Veer Nagar, Khairatabad, Near metro pillar 1185 opposite to Shadan college, Hyderabad For assistance or to schedule your telephonic interview, you can contact our HR team: Prathyusha-8790033881 Ravi - 87900044113 Sai - 8790010113 Latha - 87900022887

Project Role : AI Advisor Project Role Description : Evaluate, prioritize, and design AI use cases solving specific business problems and opportunities, identify underlying data and technology requirements, with a laser focus on simplifying and enhancing business processes, delivering measurable value outcomes, and creating an ecosystem scaled AI adoption within the organization. Must have skills : Data & AI Strategy Good to have skills : NAMinimum 18 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI Advisor, you will evaluate, prioritize, and design AI use cases that address specific business challenges and opportunities. Your typical day will involve collaborating with various teams to identify data and technology requirements, focusing on simplifying and enhancing business processes, and delivering measurable value outcomes. You will play a crucial role in creating an ecosystem that fosters scaled AI adoption within the organization, ensuring that the solutions you design are aligned with the strategic goals of the business and contribute to its overall success. Roles & Responsibilities:- Expected to be a Subject Matter Expert with deep knowledge and experience.- Should have influencing and advisory skills.- Engage with multiple teams and be responsible for team decisions.- Expected to provide solutions to problems that apply across multiple teams and provide solutions to business area problems.- Facilitate workshops and discussions to gather insights and feedback from stakeholders to refine AI strategies.- Monitor and evaluate the effectiveness of implemented AI solutions, making adjustments as necessary to optimize performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Data & AI Strategy.- Strong analytical skills to assess business needs and translate them into AI solutions.- Experience in developing and implementing AI strategies that align with business objectives.- Ability to communicate complex technical concepts to non-technical stakeholders effectively.- Familiarity with data governance and ethical considerations in AI deployment. Additional Information:- The candidate should have minimum 18 years of experience in Data & AI Strategy.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Mega Virtual drive for Customer service: Voice roles (English) on 30th July 2025 (Wednesday) || Gurgaon Note: If you have already been interviewed for the same role within last 7 days then kindly ignore the invite. **Experience in INTERNATIONAL VOICE PROCESS is mandatory. Date: 30th July 2025 Time: 11:30 PM - 1:30 PM MS Teams Meeting ID: 432 074 914 4892 MS Teams meeting Passcode: FP7TU9bN Location: Gurgaon Experience: 2-6 years (previous exp. in international voice process) Shifts: Flexible with any shift Responsibilities Respond to customer queries and customer's concern. Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies. Reproduce customer issues and escalate product bugs. Provide excellent customer service to our customers. You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment. Qualifications we seek in you Minimum qualifications Graduate (Any Discipline) Minimum 18 months of relevant experience is required. Preferred qualifications Previous experience in international customer service role Effective probing skills and analyzing /understanding skills You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training **Please keep your E-Aadhar card handy while appearing for interview.

Domain: US Telecom Inbound Chat Process- B2C Required - Min 6m exp in chat process Location: Pune Shift: US Rotational Night Shifts Mode: Work From Office Both way cabs Immediate joiners Contact - Divyam (8905344933)

Role & responsibilities Key Responsibilities: Voice Process: Handle inbound/outbound calls from international customers. Understand and resolve customer queries, complaints, or requests. Maintain call quality and adhere to company standards. Document all call information according to standard operating procedures. Non-Voice Process: Respond to customer inquiries via email, chat, or ticketing systems. Provide accurate, valid, and complete information using the right tools. Ensure timely and professional resolution of issues. Follow up with customers when necessary. Required Skills & Qualifications: Excellent written and verbal communication skills in English. Ability to handle international clients and work in a fast-paced environment. Good typing speed (3040 WPM) with high accuracy (for non-voice roles). Basic technical knowledge (computer, internet, and CRM tools). Ability to work in rotational shifts or night shifts. Prior experience in BPO or international customer support is a plus.

Hiring International Non-Voice Process Location: Bangalore CTC: 3.5 LPA 4.5 LPA Call & Book Your Interview Slot: 7829336034 / 7829336202 / 8884777961 / 9380300644 Eligibility: Graduates only Freshers or candidates with experience in international non-voice process Excellent written communication skills Immediate joiners only Roles & Responsibilities: Assist international customers via chat and email support Resolve queries related to products, services, or transactions Ensure timely and accurate responses with a focus on customer satisfaction Maintain ticket quality, productivity, and adhere to defined SLAs Coordinate with internal teams for resolution of customer concerns Work with a global brand and kickstart your career in international customer support. Warm greetings from Rivera Manpower Services

Job Description: Concentrix Apprenticeship Program Position: Customer Support Executive Apprentice (Multiple Roles) Company: Concentrix Program: Full-Time Apprenticeship Program Work Location: Gurugram, Onsite Job Type: Contractual (Jan 2026)

Job Opportunity at Capita Position: Customer Service Executive (Non-voice- contract basis) Domain: UK-based Logistics Location: Vikhroli, Mumbai Work Mode: Work from Office Shift: UK Shifts (2 Rotational Offs) Key Responsibilities: Handle customer interactions via chat and email Resolve logistics-related queries efficiently Maintain high levels of customer satisfaction Adhere to process guidelines and quality standards Eligibility Criteria: Qualification: HSC with minimun 6months of experience / Graduate Fresher or Experience Skills: Excellent communication skills, customer-centric approach, adaptability to UK shift timings Salary: Based on last drawn salary Interested candidates can share their resume on shruti.sakharkar@capita.com

Job Opening: International Voice Process( Customer support ) International Voice Process Customer Support | Chennai (Ambit IT Park, Ambattur) 5-Day Work Week (2 Rotational Week Offs) Professional Work Environment Training & Career Growth , Growth opportunities within a global support environment. Friendly, inclusive, and high-performance culture. Good Salary + Incentives Location: Ambit IT Park, Ambattur, Chennai Who Can Apply: Graduates only (Degree is mandatory) Freshers & Experienced candidates welcome Relieving letter not required Career gaps? No problem! Requirements: Excellent verbal and written communication skills in English. Willingness to work in a US-based night shift with rotational week offs. Must hold a valid degree or provisional certificate at the time of joining. Tech-savvy mindset with a customer-first attitude. Ability to multitask and work in a fast-paced environment. Location: Ambit IT Park - Ambattur Shift: US Night Shift (Rotational Week Offs) Experience: Experienced / Freshers Welcome Salary: Best in Industry + Incentives Qualification: Any Graduate (Degree Certificate or Provisional Certificate is Mandatory) Apply Now: Send your updated resume to nivya.avinash@movate.com Limited openings for immediate joining.

. Opening for Freshers candidates in BPO Domain. -English + Hindi or Kannada or Malayalam is required -Salary 14k to 18k depending on experience. -Providing customer support. Call Sameera 9403893923 TO APPLY. . Required Candidate profile -Language- English+ Hindi or Malayalam or Kannada -Graduation Mandatory.-Immediate joiners required. Voice Process / Non voice / Call center / BPO

Looking for candidates who have - - Excellent Verbal and Written communication Skills. - Hindi is mandate. - Preferable experience in Voice Process - Willing to work in rotational shift. Required Candidate profile Working Hours: 9.5 hrs (Including 1 hour break) Working Days: 6 days working rotational shift & 1 rotational off

Preferred candidate profile 3Yrs of Experience In technical support Excellent Communication Skills 24/7 Shifts 5Days Working 4.5 to 6 LPA International Exp Is needed Share CV to HR Arwa ( 8433726095)

Hiring for Voice Bpo UG freshers and experience can apply International Voice process Immediate joiners only 5 days work 2 week off Cab available sal upto - 5.5 lpa +variables Call : HR Lilly @ 9880951682 (Call or whatsapp )

Hiring for Voice Bpo Under Graduate or Graduate / freshers Salary - 23k to 26k. International Voice Immediate joiners only 5 days work 2 week off Cab available For more details Call : HR Lilly @ 9880951682 (Call or whatsapp ) NO FEE CHARGED

Dear Candidate, Role: VIP Consultant VIP Shaadi About the Team: Personalised Service Think of us as the voice of our customers and their biggest champions. The Personalised Service team handles calls, chats, and emails with one mission — making every customer feel heard, valued & special. For our VIP Shaadi members, we go the extra mile (& then some). Whether it's finding the perfect match or calming a concern, we’re the go-to team when it really matters. Your Mission as a VIP Consultant If you're someone who lives and breathes customer service, loves solving problems, and gets a kick out of making people happy — this is your calling! As a VIP Consultant, you'll work closely with our HNI clients, ensuring their experience is seamless, personal, and truly premium. You’ll need empathy, patience, and a touch of matchmaking magic What You’ll Do Be the dedicated relationship partner for VIP Shaadi members post-sale Understand member preferences and help identify their ideal match Call and connect with high-quality prospects on behalf of the member Set up mutually consented meetings between potential matches Ensure timely renewals and proactive engagement throughout their journey Guide, counsel, and support the member like a true partner in their search Maintain high service standards, timely resolutions & meticulous documentation Handle escalations with grace, maturity, and solutions-focused thinking Respect diverse traditions, preferences, and cultural nuances in every interaction Always go above and beyond to deliver the VIP promise What You Bring to the Table 1+ year of experience in customer service, client servicing or relationship management A natural passion for people, relationships & making customers smile Strong attention to detail + excellent organizational skills High emotional intelligence and empathy Infinite patience + persuasive communication Clear, confident communication in English + any Indian language Self-motivated and committed to exceeding customer expectations Why Join Us Work with India’s leading matchmaking brand Be a part of exclusive high-impact journeys for premium members Learn, grow & thrive in a high-energy, customer-first culture Every day is different, meaningful, and full of real human stories Age Range: 24 - 37 years Interview Address & Job Location: Marwah Centre, 4th Floor, A & B Wing, Krishanlal Marwah Marg, Sakinaka, Andheri East, Mumbai (Behind Piknik hotel). Interview Time: 11 AM to 5 PM Contact Person: HR Snehal 9137159780 HR Yash - 99671 05537

Role & responsibilities Greetings from The Job Factory !! Job Summary: We are seeking highly motivated and enthusiastic undergraduate or graduate freshers/ experience to join our team as International Process Associates. The successful candidates will work on international processes, providing exceptional service to our global clients. For more details Call : HR Shruthi 9008812627 (call or whatsapp) Email id - shruthic@thejobfactory.co.in Role & Responsibilities: 1. Handle customer inquiries and resolve issues via phone, email, or chat 2. Provide product information and support to customers 3. Manage and document customer interactions 4. Meet productivity and quality standards 5. Collaborate with internal teams to resolve complex issues Preferred Candidate Profile: 1. Undergraduate or graduate degree in any discipline 2. Excellent communication and interpersonal skills 3. Ability to work in a fast-paced environment and manage multiple priorities 4. Strong analytical and problem-solving skills 5. Willingness to learn and adapt to new processes and technologies What We Offer: 1. Competitive salary and benefits 2. 2-way cab facility for commute 3. Opportunities for growth and development in a global company 4. Collaborative and dynamic work environment 5. Training and support to help you succeed in your role 6. Incentives and Allowance's Skills: 1. Good communication skills (written and verbal) 2. Basic computer knowledge and typing skills 3. Ability to work independently and as part of a team 4. Strong attention to detail and organizational skills For more details Call : HR Shruthi 9008812627 (call or whatsapp) Email id - shruthic@thejobfactory.co.in Preferred candidate profile

Voice and chat/email support. Perks : - Both side cab facility - Rotational shift and offs - 5 days Working -Work Location : Civil Lines -Freshers 21-22k -Exp 26-27k Required Candidate profile - Handling International Customers - Must be okay with relocation if not in the hiring zone -MUST BE fluent in english