21182 Customer Support Jobs - Page 33

As a Call Center Executive at Votiko Solutions Private Limited, you will be an integral part of our dynamic international BPO team. Your primary responsibilities will include driving telemarketing efforts such as lead generation, appointment scheduling, surveys, and verification. You will adeptly manage both inbound and outbound calls to deliver personalized experiences to our diverse B2B and B2C clients. Building strong and lasting customer relationships through phone calls, emails, and live chat will be a key focus area. Additionally, you will be expected to surpass performance targets independently, showcasing your expertise in a flexible and supportive work environment. To excel in this role, you should bring a minimum of 3 years of experience in the vibrant international call center industry. Fluent communication skills in English, coupled with exceptional interpersonal abilities, are essential. Regardless of age, if you are under 40, we encourage you to seize the opportunity to join our team. A proven track record in telemarketing and customer support is highly desirable. You must also have access to a laptop and a reliable broadband connection to ensure a seamless remote working experience. At Votiko Solutions, we offer a competitive compensation package ranging from - 20,000 to - 40,000 per month, along with incentives based on your outstanding performance. You will have the freedom to shape your success from any location worldwide, enjoying a supportive culture that prioritizes satisfaction, growth, and empowerment. If you are ready to elevate your career and embark on a transformative journey towards success, do not hesitate to contact us at 8511539085 or email your resume to us. Join Votiko Solutions, where every call propels you towards success and every interaction reflects your thriving professional journey. Experience a workplace where success is not just a destination but a meticulously crafted experience.,

As an Incident Management Team Lead, you will be responsible for overseeing the daily operations of the technical support team and actively participating as a team member. You will work in a 24/7 rotational shift environment to ensure seamless operations. Your key responsibilities will include overseeing the day-to-day activities of the Incident Management Team, driving customer satisfaction through effective support, mentoring and providing guidance to team members, handling technical escalations, tracking team SLAs and workflows, and providing support to both internal and external customers. You will also collaborate closely with Tier 3 and product managers to address escalated issues and contribute to the on-boarding process of new team members. To excel in this role, you should hold a BS degree in Information Technology, Computer Science, or a related field, along with proven experience in enterprise technical support and product support. Your strong leadership, communication, problem-solving, and analytical skills will be essential in investigating and resolving customer support tickets efficiently. Previous experience in managing customer-focused teams and creating a supportive team culture will be advantageous. You will play a crucial role in creating and monitoring team KPIs, ensuring timely resolution of customer inquiries, providing feedback on resolved issues, and implementing preventive measures to minimize customer faults. Your ability to multitask effectively under pressure and create relevant support materials for the team will be key to your success in this role.,

As a Visa Documentation Specialist, you will play a crucial role in managing and processing visa applications on behalf of our clients. Your responsibilities will involve reviewing visa application documents to ensure they comply with the specified requirements set by the relevant immigration authorities. Additionally, you will be responsible for communicating with clients to collect necessary information, address any discrepancies in their application materials, and provide continuous support throughout the visa application process. This may involve various forms of communication such as written correspondence, phone calls, or in-person meetings. Moreover, you will assist clients in accurately completing visa application forms and ensuring all essential information is included. It is imperative that all visa applications strictly adhere to the regulations and guidelines established by the relevant authorities, both in terms of documentation and processing procedures. You will be required to maintain precise records of visa applications, client correspondence, and any other pertinent documentation. Offering advisory services to clients regarding visa requirements, processing times, and other relevant matters will also be part of your duties. To be successful in this role, a Bachelor's degree in a relevant field is preferred, along with prior experience in visa documentation, immigration services, or a related field. Strong attention to detail, exceptional organizational skills, and the ability to work effectively in a fast-paced environment while managing multiple tasks simultaneously are essential. Excellent communication skills, both verbal and written, are crucial. Familiarity with immigration regulations and procedures is advantageous, and proficiency in other languages would be beneficial. Candidates with experience in Customer Support, Subject Matter Expertise, or Client Handling are encouraged to apply. This is a full-time, permanent position with a day shift schedule. A minimum of 1 year of experience in Customer Support is required, and proficiency in English is mandatory. The work location is in Kochi, Kerala.,

As a Visa Documentation Specialist, you will be responsible for managing and processing visa applications for our clients. Your duties will include reviewing visa application documents to ensure compliance with relevant immigration authorities" requirements. You will communicate with clients to collect necessary information, address any discrepancies, and provide support throughout the application process. This may involve written correspondence, phone calls, or in-person meetings. Additionally, you will assist clients in accurately completing visa application forms, ensuring all required information is provided. It is crucial to maintain compliance with regulations and guidelines set by the authorities in terms of documentation and processing procedures. Record keeping of visa applications, client correspondence, and relevant documentation is an essential part of this role. You will also offer advisory services to clients on visa requirements, processing times, and other pertinent matters. A Bachelor's degree in a relevant field is preferred, and prior experience in visa documentation, immigration services, or related fields is advantageous. Strong attention to detail, organizational skills, and the ability to work effectively in a fast-paced environment are necessary. Excellent verbal and written communication skills are required, and familiarity with immigration regulations and procedures is a plus. Proficiency in other languages is advantageous. Candidates with experience in Customer Support, Subject Matter Expertise, and Client Handling are encouraged to apply for this Full-time, Permanent position. The schedule includes day and morning shifts with a yearly bonus. A minimum of 1 year of Customer Support experience is required, and proficiency in English is necessary for this in-person role.,

As a Customer Support Associate, you will play a crucial role in our organization by being the primary point of contact for our esteemed customers. Your responsibilities will include handling customer inquiries, addressing their concerns, and swiftly resolving any issues that may arise. Your communication skills will be put to the test as you interact with customers on a daily basis, showcasing your ability to assist them with empathy and professionalism. This role requires someone who is proactive, compassionate, and dedicated to providing top-notch customer service. If you have a passion for helping others and possess excellent communication skills, then we invite you to consider joining our customer support team. This is an ideal opportunity for a recent graduate who is eager to kickstart their career in a dynamic and customer-focused environment. The ideal candidate for this position is a graduate fresher with good communication skills. You should be comfortable working in a fast-paced environment and be able to handle a variety of customer concerns with patience and efficiency. In addition to your communication skills, you should also exhibit a high level of professionalism and a willingness to go above and beyond to meet customer needs. This is a full-time, permanent position suitable for fresher candidates. The job may involve working in different shifts, including day, morning, night, rotational, and US shifts. Proficiency in English is required for effective communication with customers. The work location will be in person, providing you with the opportunity to interact directly with customers and make a meaningful impact on their experience. In addition to a competitive salary, the benefits package includes health insurance, provident fund, and performance bonuses. If you are ready to embark on a rewarding career journey that focuses on customer satisfaction and professional growth, we encourage you to apply for this exciting opportunity.,

You will be a Telemarketing Sales Representative for a leading Insurance Brokers company in India, specializing in General & Life insurance. As a full-time on-site employee based in Kolkata, your main responsibilities will include making outbound calls to potential customers, delivering exceptional customer service, adhering to phone etiquette and scripts, addressing customer inquiries, and finalizing sales. Your duties will also include managing customer databases, offering detailed information about products and services, and meeting the sales targets established by the company. To excel in this role, you must possess strong Customer Service and Customer Support skills, excellent Phone Etiquette and Communication abilities, as well as proven Sales skills with a track record of achieving targets. Additionally, you should have exceptional interpersonal skills, adept problem-solving capabilities, the flexibility to work independently or as part of a team, and ideally, some experience in the insurance industry. A Bachelor's degree in a relevant field would be advantageous for this position.,

Location : Bengaluru Salary : Upto 4.5 Lpa + Incentives Experience :1 -2 years experience Role Description This is a full-time on-site role for a Customer Support Associate located in Bengaluru. The Customer Support Associate will assist customers by addressing inquiries, providing product information, resolving issues, and ensuring a positive customer experience. Responsibilities also include sales support and training customers on product use. Qualifications n Skills in Customer Support, Customer Experience, and Customer Service Experience in Sales Ability to conduct Training sessions for customers Excellent communication and interpersonal skills Problem-solving abilities and a proactive approach Prior experience in the organic products or food industry is a plus High school diploma or equivalent; further education is advantageous Show more Show less

The Helpdesk Executives are responsible for providing excellent customer support to clients interested in studying abroad and immigration. As the first point of contact, you will address inquiries through phone calls, emails, and live chat, ensuring a positive experience throughout the application process. You will arrange call-backs from advisors to resolve detailed client queries and coordinate with internal teams for timely responses. Your duties include identifying and resolving client concerns promptly, escalating complex issues when necessary, and maintaining detailed records of interactions in the CRM system. Working closely with various departments, such as admissions and visa consultants, is essential to ensure seamless communication and support for clients. It is important to provide feedback on common client issues to enhance service quality and proactively address potential concerns. Staying updated on immigration policies and study programs will enable you to provide accurate information to clients. Additionally, dealing with previous staff concerns and handing over cases to the appropriate personnel is part of the role. The ideal candidate should be detail-oriented, committed to maintaining accurate records, and able to work full-time during day shifts in Thrissur, Kerala. Fluency in English is required for this position, and the ability to commute or relocate to the work location is necessary.,

Annapurna Finance Pvt. Ltd (AMPL) is a rapidly growing NBFC-MFI with a rich history that dates back to the early 1990s when it started as Peoples Forum, a not-for-profit organization. Under the name Mission Annapurna, the entity extended its services to underserved regions in Odisha, focusing on providing economic assistance to underprivileged women. In 2009, the program evolved into Annapurna Finance Pvt. Ltd and officially registered as an NBFC-MFI with the Reserve Bank of India in 2013. The core mission of Annapurna is to introduce innovative approaches in micro-credit delivery, catering to economically disadvantaged clients by offering financial services such as MSME Loans and Small Housing Finance. As a Customer Relationship Officer at Annapurna Finance Pvt. Ltd, you will be responsible for ensuring customer satisfaction and maintaining strong client relations. This full-time on-site role is based in Sangareddy and involves daily tasks aimed at enhancing the overall customer experience. Your duties will include providing assistance to customers, addressing inquiries, resolving issues promptly, and upholding a high standard of service. Additionally, you will be tasked with analyzing client requirements and proposing suitable financial solutions to promote customer loyalty and support business expansion. The ideal candidate for this role should possess strong interpersonal skills with a primary focus on customer satisfaction. Previous experience in customer support and client relations is highly desirable, along with proficient analytical capabilities. Excellent communication skills, both verbal and written, are essential for effectively interacting with clients. The ability to work independently as well as collaboratively within a team setting is crucial for success in this position. Knowledge of the financial services sector would be advantageous, and a Bachelor's degree in Business, Finance, or a related field is preferred. If you are someone who thrives on building relationships, delivering exceptional customer service, and contributing to the growth of a dynamic organization like Annapurna Finance Pvt. Ltd, we encourage you to apply for the Customer Relationship Officer role and be part of our mission to empower economically backward communities through innovative financial solutions.,

We are hiring Provider Contact Center Executives for our growing healthcare operations team. This is an exciting opportunity for freshers and recent graduates (2020 & above pass-outs only) who have excellent communication skills and are eager to start their career in a dynamic work environment. Call HR Muskhan on 9380964680 and 9964080000 Roles & Responsibilities Handle calls to and from healthcare providers based in the US. Respond to queries related to medical claims, eligibility, and patient records. Offer empathetic and efficient solutions while maintaining high service standards. Document all calls and interactions accurately. Work collaboratively with internal teams to resolve provider concerns. Eligibility Criteria Education: Minimum 2nd PUC pass and above Required Skills Excellent verbal communication in English (CEFR Grade B2 or above) Good voice clarity and neutral accent Ability to multitask with empathy and strong soft skills Analytical thinking and a solution-oriented mindset Selection Process HR Fitment Round Harver Voice Assessment (CEFR B2 Level Qualification) Voice & Accent Round Operations Round How to Apply: For More Details Call HR Muskhan on 9380964680 and 9964080000

2-wayprovided Job Description: We are hiring Chat Support Executives for the Annual Enrollment Period (AEP) process at Optum (Noida) . This role is ideal for candidates with excellent written communication skills, fast typing speed, and a proactive approach to customer service. Key Responsibilities: Provide real-time support to M&R and M&R DSNP members through chat. Maintain professionalism while handling multiple conversations simultaneously. Resolve queries using digital tools, internal apps, and reference material. Ensure a positive customer experience through clear and courteous communication. Adapt quickly to process changes and updates during the AEP period. Must-Have Skills: Written Communication: Clear and customer-friendly responses. Typing Speed: Minimum 35 WPM . 2 Way or cab will be pavided Multi-tasking Ability: Efficiently manage chats, tools, and search simultaneously. Tech-Savvy: Comfortable navigating CRM tools, apps, and web-based platforms. Analytical Thinking: Ability to interpret unclear messages and ask clarifying questions. Adaptability: Flexible to shift timings and ongoing process improvements. Good to Have: Experience in the healthcare/insurance domain claims, benefits, pharmacy, etc. Familiarity with CRM tools or automated chat systems . Interview Process: Typing Test Minimum 35 WPM CAT Assessment Mock Chat (Minimum score: 2.2) Face-to-Face Interview Mandatory (at Gurgaon office) Note: Graduation is mandatory. Candidates with BE/B.Tech/M.Tech are not eligible unless they have strong tenure in healthcare domain . No remote option Work from Office only (Noida location). Join Optum's Chat Support Team this AEP season! Apply now and be part of a fast-paced, tech-driven customer experience team.

Who we Are? Teleperformance is a French MNC with operations in 100+ countries. We are recruiting candidates who wish to work and grow their career in the Customer Service Industry. If you can speak English along with any of the below mentioned languages, you can apply and directly walk-in to our Ambattur office for an interview. Address given below. Requirements: Minimum 1 year Experienced. Typical Customer Support/ Customer Service executive. Must know to speak, Read and write English/ ( Hindi, Tamil) Graduation Mandatory with a provisional or degree certificate. Looking for immediate joiners. Job Details: Hiring: Hindi, Tamil and English. Work Mode: Work from Office Shift Timing: Day Rotational shifts between 8:00 AM - 12:00 AM (Any 9-hour shift) Work Schedule: 6-day rotational work with 1 rotational week-off Languages Required: English,Hindi,Tamil. WORK LOCATION - Ambit It Park, Ambattur, Chennai - 600058. Interested candidates can walkin directly to Ambit IT Park, Ambattur. Contact : Priya HR(8870193504)

provided2-wayprovided Job Title: Chat Support Executive AEP (Annual Enrollment Period) Company: Optum Location: Gurgaon Employment Type: Contract (6 Months) Salary: 3 LPA (In-hand: 21,000 per month) Experience: 6 Months to 3 Years Education: Graduation is mandatory (BE/B.Tech/M.Tech candidates not eligible unless they have strong healthcare domain experience) Work Mode: 100% Work from Office (No Remote) Shift Timings: Rotational Shifts (24x7) | Rotational/Split Week Offs 2 Way or cab will be Provided Job Description: We are hiring Chat Support Executives for the Annual Enrollment Period (AEP) process at Optum (Gurgaon) . This role is ideal for candidates with excellent written communication skills, fast typing speed, and a proactive approach to customer service. Key Responsibilities: Provide real-time support to M&R and M&R DSNP members through chat. Maintain professionalism while handling multiple conversations simultaneously. Resolve queries using digital tools, internal apps, and reference material. Ensure a positive customer experience through clear and courteous communication. Adapt quickly to process changes and updates during the AEP period. Must-Have Skills: Written Communication: Clear and customer-friendly responses. Typing Speed: Minimum 35 WPM . 2 Way or cab will be Provided Multi-tasking Ability: Efficiently manage chats, tools, and search simultaneously. Tech-Savvy: Comfortable navigating CRM tools, apps, and web-based platforms. Analytical Thinking: Ability to interpret unclear messages and ask clarifying questions. Adaptability: Flexible to shift timings and ongoing process improvements. Good to Have: Experience in the healthcare/insurance domain claims, benefits, pharmacy, etc. Familiarity with CRM tools or automated chat systems . Interview Process: Typing Test Minimum 35 WPM CAT Assessment Mock Chat (Minimum score: 2.2) Face-to-Face Interview Mandatory (at Gurgaon office) Note: Graduation is mandatory. Candidates with BE/B.Tech/M.Tech are not eligible unless they have strong tenure in healthcare domain . No remote option Work from Office only (Gurgaon location). Join Optum's Chat Support Team this AEP season! Apply now and be part of a fast-paced, tech-driven customer experience team.

Job Description: We are seeking a dedicated Customer Service Associate to join our team for voice and non-voice support processes. The ideal candidate will provide excellent service by resolving customer queries related to subscriptions, billing, technical issues, and general assistance while maintaining high communication standards. Key Responsibilities: Handle inbound/outbound voice calls and non-voice communication (email/chat) with customers. Address customer inquiries, troubleshoot problems, and provide timely resolutions. Manage subscription and billing-related support. Escalate complex issues to appropriate teams when necessary. Maintain accurate records of customer interactions. Deliver exceptional customer experience with clear and effective communication. What Were Looking For: Strong communication skills in English both spoken and written. A positive attitude and eagerness to learn. Good problem-solving skills and a customer-first approach. Graduation in any discipline except B.Tech, B.Sc, or fresh postgraduates. Flexibility to work in shifts, including weekends. If interested drop your resume to HR-Kanak Kumari Phone-6361345172 or mail on kanak.kumari@firstsource.com Total Rounds: 1. Ai bot call 2. Assessment 3. OPS Round Office Location and Walkin Details: FIRSTSOURCE SOLUTIONS LTD. HR - *Kanak* 3rd floor, Block - Dragon Fly (Last Block). *Brigade Tech Gardens.* Kundalahalli, Brookefields Green Avenue, Kundalahalli, ITPL Main Rd, Phase 2, Brookefield, Bengaluru, Karnataka 560037. Please mention below details on the CV before submitting. HR - *Kanak* phone-6361345172 *Carry one of the original id proof hard copy along with you.* * Brigade Tech Gardens 1800 102 0115 https://maps.app.goo.gl/LfMaKY839v2e9S1AA Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

" Non-Sales Role Dedicated Customer Support in a World-Class Work Environment" Position summary The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim. Roles and responsibilities: Understand the basic professional standards and established procedures, policies before taking action and making decisions. Processing claims and handling calls, as per the process guidelines. Adhering to the service level and understanding Quality & Auditing parameters. Assume responsibility for work and coordinating efforts. Meeting assigned productivity goals. Adhere to attendance and punctuality norms. Acquiring knowledge & skills of related areas of the process. Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct. Eligibility Criteria: Should be flexible to work in US Night Shifts and Rotational Shifts 10+2,10+3, Any Graduates, and Postgraduates are eligible to apply Max age Limit - 32 years Benefits: Two-way cab facility 5-day work week with 2 weekly offs Attractive incentives and performance-based rewards Night shift allowance Medical insurance& Life insurance 5-STAR rated infrastructure Best Way to Apply: We encourage walk-ins(Ground Floor, No.23 24, AMR Tech Park, Block 2A Bengaluru Urban , Bommanahalli, Karnataka, India) or you can directly call the recruiter: Recruiter Name: Divya Contact Number: 8884450920 Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise . Report any fraudulent activity to us immediately at salman.ahmed@sagility.com .

Hi, Do you have strong written skills and a clear speaking voice? We're seeking enthusiastic Customer Support Representatives (Semi-Voice) to join our team, specifically for US shifts. Exp - 0 to 3yrs (Freshers are welcome) Shifts - US(Night) shifts with rotational weekoffs (5 day working and 2 days week off) Work mode - Work from office Transport - Free transport for pick and drop provided(within *25km radius) Should have good communication skills(verbal and written) Salary - 3- 3.5 lakhs per annum Should be an immediate joiner Provide exceptional customer support through a blend of chat/email and phone interactions. Respond to customer inquiries efficiently and accurately, ensuring a positive and helpful experience. Troubleshoot basic issues and guide customers through solutions using clear, easy-to-understand language. Maintain accurate records of all customer interactions and resolutions in our system. Collaborate with team members to share knowledge and continuously improve service delivery. Learn and adapt quickly to new product information and support processes. What We're Looking For: No prior experience required! This role is ideal for freshers passionate about customer service. Excellent verbal communication skills with a clear and professional speaking voice. Strong written communication skills, including proper grammar, spelling, and punctuation, for effective chat and email support. A customer-focused mindset and a genuine desire to assist others. Strong problem-solving abilities and attention to detail. Ability to multitask effectively in a fast-paced environment. If you are interested click on the apply button.

" Non-Sales Role Dedicated Customer Support in a World-Class Work Environment" Position summary The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim. Roles and responsibilities: Understand the basic professional standards and established procedures, policies before taking action and making decisions. Processing claims and handling calls, as per the process guidelines. Adhering to the service level and understanding Quality & Auditing parameters. Assume responsibility for work and coordinating efforts. Meeting assigned productivity goals. Adhere to attendance and punctuality norms. Acquiring knowledge & skills of related areas of the process. Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct. Eligibility Criteria: Should be flexible to work in US Night Shifts and Rotational Shifts 10+2,10+3, Any Graduates, and Postgraduates are eligible to apply Max age Limit - 32 years Benefits: Two-way cab facility 5-day work week with 2 weekly offs Attractive incentives and performance-based rewards Night shift allowance Medical insurance& Life insurance 5-STAR rated infrastructure Best Way to Apply: We encourage walk-ins(Ground Floor, No.23 24, AMR Tech Park, Bommanahalli Block 2A Bengaluru Urban, BANGALORE, Karnataka, India) or you can directly call the recruiter: Recruiter Name: Anusha Contact Number: 7795705220 Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise . Report any fraudulent activity to us immediately at salman.ahmed@sagility.com .

Greetings from FOUNDEVER (Formerly Sitel) ***HIRING FOR WORK FROM HOME, FIRST 3 MONTHS IT WILL WORK FROM OFFICE AFTER 3 MONTHS WORK FROM HOME.HOME *** - Immediate joiner SHIFT :Should be flexible for night shifts and rotational week offs 5 days working and 2 days rotational week off TRANSPORT : Free Door step pick up and drop Cab facility is provided within *25km radius INTERESTED CANDATES ,PLEASE SHARE YOUR UPDATED RESUME TO WHATSAPP NUMBER to JANANI - 9043685348 LOCATION: Ramanujan IT city, Taramani , chennai . Excellent verbal and written communication skills Strong problem-solving and decision-making abilities Ability to multitask and prioritize tasks effectively Patience and empathy for customers Proficiency in customer support software and tools Previous experience in customer service is preferred but not required Respond to customer inquiries via phone and email. Identify and resolve customer issues promptly and effectively. Provide clear and informative solutions to customer problems. Build strong customer relationships through excellent communication and empathy. Document customer interactions and resolutions in our CRM system. Contribute to the improvement of customer support processes and procedures. Meet performance metrics, such as customer satisfaction and first-contact resolution rates..

Key Responsibilities: Respond promptly and professionally to incoming international calls regarding products, services, orders, billing, technical support, or general inquiries. Make outbound calls for follow-ups, surveys, or issue resolution as required. Understand and address customer concerns with patience, empathy, and clear communication. Provide accurate information and solutions while maintaining compliance with company policies and regulations. Document all interactions, including call details and resolutions, accurately in the CRM system. Collaborate with internal teams to escalate and resolve complex issues. Meet or exceed individual and team targets for call quality, average handling time, and customer satisfaction scores. Stay updated on product knowledge, services, and industry developments relevant to the international clientele. Work flexible shifts to support customers across various global time zones. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Hi Job Seekers, HIRING FOR BOTH WFH & WFO Job Title: Customer Support Executive (Work From Home & Work From Office) Locations: Work from Home (WFH): Pan India Work from Office (WFO): Hyderabad, Gurgaon, Noida. Work From Home English & Hindi Process Responsibilities: Handle queries and resolve issues in English and Hindi. Ensure smooth and professional communication. Eligibility: Fluency in English and Hindi is a must. Laptop (with i5 processor)and internet connection required. Freshers and experienced candidates welcome. Salary: Upto 2.5 LPA + Quaterly Bonus Work From Home Telugu & English Process Responsibilities: Handle inbound customer queries and concerns in Telugu and English. Provide accurate and timely solutions to customers. Maintain customer satisfaction and service quality. Eligibility: Freshers and experienced candidates can apply. Must be fluent in Telugu and English . Must have a personal laptop (with i5 processor)and Wi-Fi connection . Salary Details: Upto 2.5LPA + Quarterly Bonus applicable Work From Office (WFO) Locations: Hyderabad: Salary up to 4.5 LPA Gurgaon: Salary up to 4 LPA Noida: Salary up to 3.5 LPA Eligibility: Excellent English communication skills required. Comfortable with rotational shifts and week offs . Experience in customer support preferred but not mandatory. Perks & Benefits: Performance-based incentives Quarterly bonus (for select roles) Growth and learning opportunities Stable, full-time employment Interested candidates can share there CV on the below number: 9453915028 (HR Anshika TIwari) 9450957497 (HR Shrasti Pathak) 9026050432 (HR Fehmina) Prefer to call between 10:30AM to 6:30pm only Thanks & Regards Anshika Tiwari (9453915028 ) HR Executive #bpo #customersupport #customerservice #inbound #communicationskills #domesticbpo #internationalbpo #multinationalcompany #multinationalbpo #customerrelation #sales

Job Title: Customer Care Executive (Blended Process Inbound & Outbound) Company: Orient Gems & Ornaments Pvt. Ltd. Location: Kolkata Department: Customer Service Experience Required: Minimum 1 Year Qualification: Any Graduate Languages: English, Hindi, Bengali (Fluency Required) Job Summary: Orient Gems & Ornaments Pvt. Ltd. is looking for a dynamic and customer-focused Customer Care Executive to handle inbound and outbound voice calls/Emails . The ideal candidate must have excellent communication skills in English, Hindi, and Bengali and should be capable of managing customer queries, providing product-related information, and ensuring customer satisfaction. Key Responsibilities: Handle incoming calls/emails from customers and resolve queries efficiently and professionally. Make outbound calls for follow-ups, feedback, or promotional purposes. Provide accurate information about products, offers, and services. Address and resolve customer complaints in a timely manner. Maintain a positive and empathetic attitude towards customers at all times. Document all call details and maintain records in the CRM system. Work closely with internal teams to ensure smooth customer service operations. Achieve daily and monthly call targets as defined by the management. Follow company policies and procedures regarding customer interactions. Required Skills and Qualifications: Minimum 1 year of experience in a voice/email process (inbound/outbound). Fluent in English, Hindi, and Bengali both verbal and written. Strong interpersonal and end to end customer handling skills. Good listening and problem-solving abilities. Ability to work under pressure and manage multiple tasks. Proficient in basic computer operations. Proficient in any CRM tools will be added advantage. Graduate in any discipline (mandatory). Preferred Candidate Profile: Prior experience in the Gems & Jewellery, Retail, or Luxury goods or BFSI sector will be an advantage. Customer-centric attitude and a passion for delivering high-quality service. Interested Candidates Please Share Your Resume On hr@orientjewellers.co.in or call/whats app on 8373099937.

Key Responsibilities: Handle customer queries, complaints, and requests through live chat with professionalism and accuracy. Provide prompt and effective solutions to customer issues related to products, services, orders, payments, or technical difficulties. Communicate clearly and politely with customers from various international regions, adapting tone and language appropriately. Maintain detailed records of customer interactions, transactions, comments, and complaints in the CRM system. Collaborate with other departments (e.g., sales, technical teams) to resolve customer issues efficiently. Meet daily/weekly targets for chat response time, resolution time, and customer satisfaction. Identify common issues and suggest improvements to processes or FAQs to enhance customer experience. Stay updated with product knowledge, company policies, and industry trends relevant to international customers. Maintain professionalism and empathy in handling difficult or irate customers. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Are you passionate about customer service? Ready to kickstart or grow your career in the BPO industry? Firstsource is conducting a Mega Walk-in Drive for enthusiastic individuals to join our Voice Process Team . Roles & Responsibilities: Handle inbound/outbound customer queries efficiently Provide accurate information and resolve customer issues over calls Maintain a high level of professionalism and customer satisfaction Update customer records in the system accurately Eligibility Criteria: Educational Qualification: Minimum: 10+2 / Diploma / Any undergraduate degree Not Eligible: B.Tech, B.E, B.Sc, and Postgraduate freshers are NOT eligible Candidates from B.Tech, B.E, B.Sc, and PG domains must have a minimum of 1 year of experience in any field to apply Language Skills: Good communication skills in English (mandatory) Experience: Freshers (except those from restricted domains mentioned above) Experienced candidates in customer support/BPO preferred What We Offer: Competitive salary & incentives Performance-based growth opportunities Supportive work environment Training & development programs Documents to Carry: Updated Resume Government ID Proof (Original) If interested please contact HR-Kanak Kumari Contact no.6361345172 or mail your resume to kanak.kumari@firstsource.com Total rounds=4 1. Ai bot call 2. HR Screening 3. Assessment Round 4. Final Managerial Round Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

-Responsible for making calls to hospitals and clinics for follow-up regarding medical record requests after the initial submission. -Verbal communication skills - comprehending English are essential. -Freshers and Experienced both can apply.

Greetings !!! We are excited to share an excellent opportunity for candidates looking to build a rewarding career in an International Voice Process with leading multinational companies. If you're a confident communicator with a passion for customer service, we'd love to hear from you! For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Ananya 8884496986 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional Degree Certificate and PANCARD (Hard Copy) mandatory. Job Description: We are hiring for International Voice Process roles with leading multinational organizations. This is a great opportunity for individuals who have excellent communication skills and a passion for customer interaction to start or grow their career in a dynamic, fast-paced, and professional environment. As part of the customer support team , you will handle voice-based interactions with international clients, providing prompt, courteous, and effective resolutions to a variety of customer issues. You'll be expected to deliver outstanding service experiences across global markets, working in collaboration with internal teams to ensure customer satisfaction and retention. Job Details Process: International Voice Support Salary: Freshers: 25,000 per month Experienced: Up to 6.5 LPA (Based on current CTC and relevant experience) Qualification Criteria: Education: Graduation is mandatory Excellent verbal communication skills in English Basic computer proficiency and typing speed (25/30 WPM) Willingness to work in night shifts and rotational offs Experience Required: Freshers with excellent communication skills are welcome Mandatory: Experience in international voice process for experienced candidates Key Responsibilities: Handle inbound and outbound international calls in a professional manner. Resolve customer queries, complaints, or issues efficiently and accurately. Maintain detailed documentation of customer interactions in system records. Adhere to process workflows, compliance standards, and quality benchmarks. Collaborate with internal teams for escalations or issue resolution where required. Meet performance targets related to call quality, resolution rate, and customer satisfaction . Desired Candidate Profile: Any Graduate / Undergraduate (With Excellent English Communication) Freshers & Experienced (05 yrs) can apply Must be open to work in rotational shifts/night shifts Good typing speed and listening skills Role Highlights: Opportunity to work with leading global clients Develop and enhance communication, problem-solving, and service delivery skills Exposure to US, UK, or Australian clients (Night/Rotational Shifts) Fast-paced and growth-oriented work culture Extensive training and support provided for freshers Perks & Benefits: Cab Facility (As per shift & company policy) Performance Incentives Night Shift Allowance Great work culture & career growth Regards, Ananya 8884496986 Rivera Manpower Services.