21076 Customer Support Jobs - Page 31

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location - mumbai,delhi,pune,bangalore,hyderabad,chennai

Hello Candidates, Grab the opportunity to work with Tech Mahindra!! Profile - Customer Service (Chat/Voice Process) Location - Noida Roles and Responsibilities Resolving customer queries. Responsible for resolving complaints of customers via chat & voice. Ensuring customer satisfaction Eligibility Excellent English communication skill is required. Undergraduate & Graduate both can apply. Fresher & experienced both can apply. Salary will depend on communication skills and previous experience. 5 days working with rotational shifts and off. Immediate joiners are required. Interested ones can contact HR Ravinder - 8595052892/ HR Shivani - 9667613901/ HR Pooja - 8882114256/ HR Anushka - 7678270489 or can directly come for walk in interview at below mentioned address and mention "HR Ravinder" or "HR Shivani" or "HR Pooja" or "HR Anushka" on top of your resume. Monday to Saturday (10AM to 3PM) Office Address -1st Floor, A8 Knowledge Boulevard, Noida Sec 62, Beside IMS College. Nearest metro station - Noida Electronic City Carry below list of documents while coming for interview. Hard copy of resume, E-Aadhar card & Pan card All education documents All experience letters

1-Manage live chats, do regular follow ups 2-Identify high-quality leads and close them 3-Provide feedback, help us refine the system 4- Be the frontline communicator for the brand 5-15 to 20 inbound leads per day on our instagram A/C

Gurgaon based international bpo is hiring for a customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k, 5 days a week working, excellent comms skills required Call/WhatsApp: Riya: 9220492616 Perks and benefits both side transport

Gurgaon based international bpo is hiring for a customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k, 5 days a week working, excellent comms skills required Call/WhatsApp: Nainy: 9354475254 Perks and benefits both side transport

We are Hiring for International voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:Upto 55k Shifts :Rotational Virtual interview !! Call or whatsapp manya @6364808230 / 6364863741 / 9606521172 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Gurgaon based MNC is hiring for a customer care profile. any grad with or without experience can apply, salary upto- 35k, 5 days a week working, excellent comms skills required Call/WhatsApp: Riya: 9220492616 Perks and benefits both side transport

Gurgaon based MNC is hiring for a customer care profile any grad with or without experience can apply, salary upto- 35k, 5 days a week working, excellent comms skills required Call/WhatsApp: Nainy: 9354475254 Perks and benefits both side transport

Gurgaon based international bpo is hiring for a customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k, 5 days a week working, excellent comms skills required Call/WhatsApp: Riya: 9220492616 Perks and benefits both side transport

Gurgaon based international bpo is hiring for a customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k, 5 days a week working, excellent comms skills required Call/WhatsApp: Riya: 9220492616 Perks and benefits both side transport

Role & responsibilities Handle inbound and outbound customer inquiries via chat in a timely and professional manner. Provide accurate information about products, services, policies, and procedures. Resolve customer complaints and issues effectively while maintaining a positive attitude. Document all chat interactions and escalate complex issues to appropriate departments. Maintain high-quality customer service standards and meet key performance indicators (KPIs). Collaborate with other team members and departments to enhance customer experience. Adapt to different customer cultures and communication styles with empathy and professionalism. Continuously update knowledge about the companys products, services, and processes. Work flexible hours, including shifts to accommodate different time zones as needed. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Gurgaon based international bpo is hiring for a customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k, 5 days a week working, excellent comms skills required Call/WhatsApp: Nainy: 9354475254 Perks and benefits both side transport

Gurgaon based international bpo is hiring for a customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k, 5 days a week working, excellent comms skills required Call/WhatsApp: Nainy: 9354475254 Perks and benefits both side transport

Job description Key Responsibilities: Outbound Calls: Making a high volume of calls to potential customers to introduce products/services, explain their benefits, and persuade them to make a purchase or schedule an appointment. Inbound Calls: Handling inbound calls from customers with inquiries, complaints, or requests for information, providing support and resolving issues. Lead Generation: Identifying and qualifying potential customers through effective questioning and communication. Sales and Conversions: Persuading customers to make purchases, sign up for services, or schedule appointments, ultimately contributing to sales goals. Customer Relationship Management: Building and maintaining positive relationships with customers through professional and informative interactions. Documentation and Reporting: Maintaining accurate records of customer interactions, updating databases, and reporting on call activities and sales performance. Product Knowledge: Staying up-to-date on product features, benefits, and pricing to effectively communicate with customers. Compliance: Adhering to company policies, scripts, and guidelines during telemarketing activities. Problem Solving: Addressing customer concerns, resolving complaints, and finding solutions to customer issues. Meeting Targets: Achieving daily, weekly, or monthly sales and call targets set by the company. Skills and Qualifications: Communication Skills Persuasion and Negotiation Customer Service Skills Sales Skills: Ability to identify customer needs, present solutions, and close sales over the phone. Interpersonal Skills Time Management Computer Skills Problem-Solving Skills Product Knowledge Stress Management

-Marathi /Hindi & Basic English Communication. -Sal :- 12,200 + Unlimited Incentives -Freshers/Experienced both can apply. -Handling Inbound And Outbound calls -Providing service to the customers. Required Candidate profile Qualification: 12th Pass And Above How To Apply..? To schedule your interview send your CV through WhatsApp Or Call(number mentioned below) Contact Us :- HR Rushikesh :- 9822961821 Perks and benefits unlimited incentives

EY is hiring for HR Associate/Analyst . Below are the details of Job Role. Job Role / Position with EYs Client : " HR Associate/Analyst " Employment Type: Fixed-Term Employment with EY Duration: 12 Months (Fixed Term) Location: Bangalore (Manyata Embassy Business Park SEZ, Nagavara) Shift: Night Shift Work Mode: Work from office Key Responsibilities: Total Experience: 0 - 3 Years Mandatory Skill: Voice Process, US background, HR Looking for Immediate joiners Job Summary: The primary purpose of this role is to act as the first point of contact for associates, including managers, and non-associates contacting the HR service center. Answers general questions regarding portal navigation and HR/Payroll policies and procedures, referring to an online knowledge base for information and guidance. Perform administrative tasks in support of service center processes. Uses a case management tool for tracking requests and may transfer or escalate them to other service center parties if the issue cannot be resolved within the contact center. Key Responsibilities Serve as a first point-of-contact through telephonic, electronic (case, text, chat), interaction channels for current and former Companys employees, regarding questions related to portal navigation and HR/ Payroll policies and procedures. Answers general questions regarding portal navigation and HR/Payroll policies and procedures, referring to an online knowledge base for information and guidance. Uses a case management tool for recording and administering requests and may assist other service center employees with opening, recording, processing, or closing cases in the tool. May seek guidance or transfer more complex and/or confidential inquiries/requests to the Supervisor or Manager. Assure information is complete, accurate, and approved by appropriate superior. Perform intake, sorting, tracking, and distribution for documents that arrive at the service center for processing (e.g., mail) and other duties as assigned. May assist with basic transactions as assigned according to proper procedure, policy, and direction. Assist Senior Representatives, Supervisors and Managers with day-to-day execution of duties and support the team regarding proper procedures, policies, and requirements. Assist the HR supervisor with establishing and improving upon defined HR procedures and processing methods to efficiently and accurately meet production and performance goals. Monitor and evaluate HR transaction work flow and volume in order to meet individual and overall production and performance goals. Qualifications & Qualities: Bachelors degree, candidates with required skills and certification in data analysis will be preferred. 0 to 3 years of experience in HR Contact Center/HR Service Center. Hands on experience with CRM & ERP tools, preferably ServiceNow/Salesforce/Workday/PeopleSoft etc. Strong verbal and written communication and interpersonal skills to create positive customer experience.. Customer service centric mind set, placing the user at the heart of the solution. Well-versed with Service Level Agreements. Able to multi-task and respond quickly, effectively, and accurately to the challenges faced.

*Graduation is must *excellent communication into english *min 6 months of exp into any international voice *Cutsomer support *Sal-4.5LPA *Night shift *5days/2daysoff *two way cab *Immediate joinee *Ambattur call HR jeevitha-9940812026/8925733223 Required Candidate profile candidate can have any international voice experience like healthcare,banking, seller support, non technical voice, customer support *must be only into international experience *immediate joinee only

Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you . Profile - Customer Support Executive (Voice) Qualification * Good Verbal --- communication skills in English Fresher/experienced eligible Salary - 3.5Lpa - 6.00 Lpa Graduate Freshers can apply For Experienced need minimum 1 year of International Voice Exp Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Simran - 9821182647 *Mahvish - 96283 73766 *Riya - 9628373761 *Devika - 9821182651 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Simran Kaur H.R Team KVC CONSULTANTS LTD

Position:- Outbound Voice Process Department:- Customer Service, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 12200+Unlimited Incentive Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Us:- HR Rushikesh :- 9822961821

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location: mumbai,delhi,pune,bangalore,hyderabad,Chennai

Major Deliverables: Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location: mumbai,delhi,pune,bangalore,hyderabad,Chennai

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location: mumbai,delhi,pune,bangalore,hyderabad,Chennai

WORK FROM OFFICE WALK-IN-INTERVIEW IMMEDIATE JOINERS ONLY Handle customers queries through chat and voice Maintain high customer satisfaction Identify and escalate issue when required Call/WhatsApp HR Mahima @8954771188 Required Candidate profile Excellent English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview

About IGT! IGT Solutions is a next-gen customer experience (CX) company, defining and delivering AI-led transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries. Roles and Responsibilities Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle international travel bookings, cancellations, and modifications with accuracy and efficiency. Utilize blended processes to manage multiple tasks simultaneously while maintaining high levels of productivity. Collaborate with team members to achieve sales targets and improve overall performance metrics. Maintain accurate records of all interactions with customers using CRM software. Preferred candidate profile Candidate must be Undergraduate/ Graduate with Minimum 6-month International Voice Experience. (Travel Experience Preferred) Perks and Benefits 1) 24*7 Rotational Shift 2) Fixed Salary + Great Incentives 3) 5 days working 4) Both Side Transport Facility Interview Rounds: HR Round Online Test Operations Round Venue : Ground Floor InfoTech Centre Old Delhi Gurgaon Road Sector 21 Milestone 14/2, Old Delhi Gurgaon Rd, IDPL Twp, Sector 22A, Sector 19, Gurugram, Haryana 122016 Interested candidates can participate in Walkin Drive (10am-12pm daily). Contact Person: HR TANYA- 9289837643 Carry a hard copy of your resume+ Passport size photo. Mention " HR TANYA" on top of resume.

Conduct regular post-service follow-up calls with customers to gather feedback on their experience. Maintain a quarterly touchpoint schedule to ensure ongoing engagement with existing customers. Identify potential sales leads or upsell opportunities during follow-up conversations and pass them to the sales team. Collaborate with Service Engineers to relay customer concerns or service gaps in real-time. Prepare and present customer feedback reports and key observations to the management on a monthly or quarterly basis. Maintain accurate records of all customer interactions in the CRM or designated system. Support other customer-related initiatives as guided by the management. Role & responsibilities Preferred candidate profile