21066 Customer Support Jobs - Page 27

You will be joining our financial services team as a Customer Service Representative, where your dedication and attention to detail will be valued. The ideal candidate for this role will possess a solid customer service background along with a basic understanding of financial products and services. Your primary responsibility will be to provide exceptional support to our clients, ensuring their needs are met efficiently and effectively. Your main responsibilities will include: Customer Support: - Responding to customer inquiries via phone, email, and chat promptly and professionally. - Providing accurate information about financial products and services. Problem Resolution: - Addressing customer complaints and concerns to deliver effective solutions and ensure customer satisfaction. - Following up with customers to ensure their issues are fully resolved and collecting feedback. Account Management: - Assisting customers with account inquiries, transactions, and updates. - Guiding customers through the application process for loans, credit cards, and other financial products. Documentation: - Maintaining precise records of customer interactions and transactions in the CRM system. - Preparing and sending necessary documentation to customers as needed. Compliance: - Ensuring compliance with industry regulations and company policies during customer interactions. - Staying updated on new financial products, services, and regulations. Qualifications: - A Bachelor's degree in Finance, Business, or a related field is preferred. - Minimum of 2 years of customer service experience, preferably in the financial industry. - Strong communication and interpersonal skills. - Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously. - Proficiency in using CRM software and Microsoft Office Suite. If you meet these qualifications and are ready to contribute your expertise to our team, we look forward to receiving your application.,

You are a seasoned candidate with 12 - 15 years of experience in customer support & sales. Your role involves developing and implementing customer service strategies that align with sales goals and logistics capabilities. You will lead and mentor a team of customer service representatives, fostering a culture of excellence and continuous improvement. Collaboration with sales and logistics teams is crucial to ensure a seamless customer experience from order placement to delivery. Analyzing customer feedback and service metrics will be part of your responsibilities to identify areas for improvement and implement effective solutions. Managing and optimizing customer service processes by leveraging technology and best practices is essential. You will oversee the resolution of complex customer issues to ensure high levels of customer satisfaction and develop and maintain relationships with key accounts, acting as an escalation point for critical issues. Creating and managing budgets for the customer service department will be part of your duties. It is important for you to stay updated on industry trends and implement innovative customer service solutions. Additionally, you should be willing to relocate to Coimbatore and be flexible for night shifts.,

As an Inbound Customer Service Representative at EXL, located in Delhi, India, you will be responsible for providing customer support and ensuring customer satisfaction while enhancing the overall customer experience on a daily basis. Your role will involve utilizing your Customer Service, Customer Satisfaction, and Customer Experience skills to effectively communicate with customers, resolve issues, and maintain a positive interaction. Your problem-solving abilities, patience, and excellent communication and interpersonal skills will be essential in addressing customer queries and concerns in a fast-paced environment. Experience in a similar role would be advantageous, but not mandatory. The position requires you to work full-time on-site in a 24*7 environment with 5 days working and split offs. Join our team at EXL and contribute to our commitment to delivering exceptional service and solutions tailored to meet the unique needs of businesses through digital transformation and data-driven decision-making.,

You are a highly motivated and detail-oriented Lending Sales Operations Specialist who will play a crucial role in supporting the lending sales team by ensuring efficient operations and seamless execution of lending transactions. Your responsibilities include facilitating the end-to-end loan application process, monitoring and managing the loan pipeline, conducting thorough review of loan documentation, providing exceptional customer service, generating reports on loan application status, ensuring compliance with regulatory requirements, and identifying opportunities for process improvement. To excel in this role, you should possess a Bachelor's degree in Business Administration, Finance, or a related field, as well as proven experience in lending operations. Strong understanding of lending products, processes, and regulations is essential. You should also have excellent analytical and problem-solving skills, exceptional communication and interpersonal skills, proficiency in Microsoft Office Suite, and the ability to thrive in a fast-paced, deadline-driven environment. If you are looking to join a dynamic team and make a significant impact in the lending operations space, this opportunity is perfect for you. Apply now and be part of a collaborative environment where your skills and expertise will be valued and utilized effectively.,

You will be joining Learning Routes as a Sales Customer Relations professional based in New Delhi. Your primary responsibility will be to manage customer relationships, ensuring their satisfaction by providing exceptional support and maintaining effective communication on a daily basis. To excel in this role, you should possess strong Customer Retention and Customer Satisfaction skills along with excellent Communication skills. Previous experience in Customer Support and Customer Service will be beneficial. You will be expected to build and maintain strong relationships with clients, demonstrating good problem-solving abilities and a customer-centric approach. While experience in sales or customer relations is a plus, a Bachelor's degree in Business Administration or a related field would be advantageous. By leveraging your skills and qualifications, you will contribute to ensuring a seamless learning experience for individuals pursuing post-graduate, diploma, or certification programs at Learning Routes.,

This is an exceptional opportunity for someone with the expertise and passion to contribute to the development of the next generation of Oracle NetSuite Customer Success team members and make a direct impact on the practice. As a vital member of the Oracle NetSuite Global Business Unit (GBU) Enablement organization, you will primarily focus on our global Consulting Delivery enablement programs. The Customer Success Enablement team supports various roles such as Consultants, Project Managers, Solution Architects, Client Service Managers, Trainers, and Operations team members. Your role will involve acclimating new hires to the NetSuite environment and products, developing consulting and business soft skills, supporting ongoing employee enablement, and teaching the customer engagement model, implementation methodology, and business processes. As part of the Oracle NetSuite Global Business Unit (GBU), you will be responsible for leading learning initiatives for our Customer Success organization, ensuring consistent delivery and experience across locations in collaboration with the larger Enablement Organization. You will work closely with business stakeholders to conduct needs assessments, identify learning and development opportunities, design and develop training courseware in various delivery modes, collaborate with SMEs on content creation, and provide input on the effectiveness of deployed learning solutions. The Enablement Lead will oversee the preparation of new hires for entry into the practice and support continuous education initiatives. Your responsibilities will include conducting workshops, developing and maintaining learning assets, managing learning tools, utilizing feedback mechanisms to drive learning outcomes, and guiding learners through structured activities defined within enablement programs. Furthermore, you will play a key role in enhancing overall Customer Success Enablement programs by assisting in the development of training materials and collaborating with other departments to ensure a consistent learning experience globally. You will administer feedback sessions, revise or develop content based on participant feedback, partner with team members to maintain a consistent experience across all offices, and provide support for Enablement operations as needed. ##Responsibilities: - Collaborate with stakeholders to define learning objectives and develop content - Work with enablement teams to create innovative content - Ensure alignment of content across various Enablement Programs - Facilitate key content areas including Product, Methodology, Business Skills, and Internal Processes - Partner with Customer Success teams to identify enablement needs - Deliver instructor-led training to program participants - Communicate effectively with SMEs to transform content into digestible pieces - Drive program and participant success through leadership and coaching - Work cross-functionally to support business objectives - Develop and maintain enablement content - Contribute to team initiatives to drive efficiencies ##Ideal Candidate: - Consultative approach to identifying requirements - Strong stakeholder management skills - Experience training users on ERP systems is desired - Excellent presentation and training skills - Solid project management skills - Demonstrated knowledge of instructional design principles - Ability to create and track metrics - Outstanding communication skills - Proficiency in English - Bachelor's degree or equivalent - Willingness to work remotely and during North America business hours About Us: Oracle is a global leader in cloud solutions, leveraging innovative technology to address current challenges. We value diverse perspectives and backgrounds, believing that true innovation comes from inclusive environments where every voice is heard. We are committed to fostering an inclusive workforce that promotes diverse insights and perspectives. With over 40 years of experience, we continue to thrive by operating with integrity and partnering with industry leaders across various sectors. Oracle offers a range of competitive employee benefits designed for work-life balance, including flexible medical, life insurance, and retirement options. We encourage employees to give back to their communities through volunteer programs and are dedicated to including people with disabilities in all stages of the employment process. If you require accessibility assistance, please contact us at +1 888 404 2494, option one. Disclaimer: Oracle is an Equal Opportunity Employer committed to affirmative action in the United States.,

VeloriX is seeking a Sales and Marketing Intern for a 6-month position to support market research, product branding, and early-stage marketing efforts. As an intern, you will be involved in assisting with product finalization, contributing to the development of online and offline marketing strategies, and helping to build the brand presence. This role presents a unique opportunity to gain hands-on experience in the healthcare startup space and have a direct impact on the company's growth. Your responsibilities will include developing and refining sales and marketing strategies for upcoming products, conducting market research on product trends, competitors, and customer preferences, managing and optimizing e-commerce platforms, planning and executing marketing campaigns, as well as building and maintaining relationships with clients, partners, and suppliers. Additionally, you will be involved in developing pricing strategies, managing the company's online presence, monitoring market trends, analyzing sales data, setting and tracking sales targets, and addressing customer inquiries. The ideal candidate for this position should possess a Bachelor's or Master's degree in Marketing, Business Administration, or a related field. Prior experience in sales, marketing, or market research, even at the internship or entry-level, would be a plus. Strong analytical skills, proficiency in managing social media platforms and e-commerce channels, excellent communication, and organizational skills are essential. We are looking for a proactive, self-motivated individual with a keen interest in the healthcare and wellness sector. This position offers a stipend of 10,000 per month and is located in Noida Sector 63, with working days from Monday to Saturday. The internship duration is 6 months, with the possibility of a full-time placement based on performance. If you are enthusiastic about sales and marketing in the healthcare industry and eager to contribute to a dynamic startup environment, this internship opportunity at VeloriX could be the perfect fit for you.,

As a Client Success Team Senior Executive, your primary responsibility is to ensure the success and satisfaction of clients by delivering exceptional service and building strong relationships. You will play a critical role in managing client accounts, addressing their needs, and driving long-term business growth. Your expertise in background verification processes and commitment to client success will contribute to the company's reputation and revenue growth. Account Management: Serve as the main point of contact for assigned clients, building and nurturing strong relationships. Understand client requirements and objectives, and proactively provide solutions to meet their needs. Client Onboarding: Lead the onboarding process for new clients, coordinating with internal teams to ensure a smooth transition. Conduct comprehensive needs assessments, define project scope, and establish timelines to ensure successful implementation. Client Retention: Develop and execute strategies to enhance client retention rates. Identify areas for improvement and provide recommendations to maximize the value clients receive from the background verification services. Customer Support: Address client inquiries, concerns, and escalations in a timely and professional manner. Collaborate with internal teams, such as operations and compliance, to resolve issues and ensure a high level of customer satisfaction. Upselling and Cross-selling: Identify upselling and cross-selling opportunities within existing client accounts. Collaborate with the sales team to develop proposals and pitch additional services, aiming to increase revenue and deepen client relationships. Reporting and Analytics: Monitor and analyze key performance metrics to assess client satisfaction and identify opportunities for improvement. Prepare regular reports, including account reviews, to provide insights and recommendations to clients and internal stakeholders. Industry Knowledge: Stay up-to-date with industry trends, regulatory changes, and best practices in background verification. Share industry knowledge with clients, provide guidance on compliance requirements, and position the company as a trusted advisor. Team Collaboration: Collaborate closely with cross-functional teams, including sales, operations, and product development, to ensure seamless client experiences. Share client feedback and insights to help drive product enhancements and process improvements. Qualifications And Skills: - Bachelor's degree. - Proven experience in a client-facing role, preferably within the background verification or HR services industry. - Strong knowledge of background verification processes, compliance regulations, and industry standards. - Excellent communication and interpersonal skills to build rapport and effectively communicate with clients and internal teams. - Proactive problem-solving and analytical skills to identify client needs and propose appropriate solutions. - Ability to manage multiple client accounts simultaneously, prioritize tasks, and meet deadlines. - Proficiency in CRM software, Microsoft Office Suite, and data analytics tools. - Strong business acumen and the ability to identify revenue growth opportunities. - Attention to detail and commitment to maintaining the highest level of data accuracy and confidentiality.,

The Project Manager will collaborate with consultants and clients to implement Salesforce solutions. You will be responsible for supervising deliverables, managing complex enterprise projects, ensuring timely completion of requirements and projects, providing regular updates to clients, and closely coordinating with technical and non-technical team members. Your Impact You will create and adjust project work plans to meet evolving needs, identify required resources, assign responsibilities, manage day-to-day project operations and scope, review team deliverables before client submission, apply methodology and uphold project standards, prepare for engagement reviews and quality assurance procedures, manage project risks, ensure completeness and proper storage of project documents, review team status reports, and address any arising issues promptly. Your Skills And Experience To excel in this role, you should have: - 5+ years of experience in project management or business analysis for software deployment - 3+ years of hands-on experience with one or more Salesforce applications - Ability to lead small and enterprise engagements, facilitate meetings, mentor junior team members, manage client escalations, work effectively in a fast-paced environment, manage a portfolio of 6-8 projects, provide project governance over 4-6 additional projects, attention to detail, flexible mindset, analytical problem-solving skills, proactive approach to project closure, strong communication skills, interpersonal skills, and relationship-building abilities - Salesforce Certifications are preferred What Sets You Apart - Possession of Salesforce Certifications - PMP, Scrum, and sAFE certifications Please note that the job description is referenced from hirist.tech.,

The Client Billing Specialist at Truein will serve as the primary point of contact for client billing inquiries, ensuring timely and professional responses through various communication channels. You will be responsible for maintaining accurate records of billing and collection activities, utilizing billing and accounting software to streamline processes and ensure invoice accuracy. Confidentiality of client financial data and adherence to best practices in billing and collections are paramount in this role. Staying informed about industry standards in client billing practices is essential to provide the best experience possible. To excel in this role, you should have 1-4 years of experience in billing, client servicing, customer support, or collections. A Bachelor's degree in Business, Commerce, or a related field is preferred. Exceptional verbal and written communication skills, strong customer service orientation, and the ability to manage multiple client accounts in a fast-paced environment are crucial. Proficiency in billing software, Microsoft Excel, and excellent problem-solving and negotiation skills are required. Attention to detail, accuracy in managing financial data, and the ability to work independently and collaboratively within a team are key attributes for success. Experience with accounting or billing software and prior customer-facing roles at a growth-stage startup are advantageous. As a Truein team member, you will receive a competitive compensation package and benefits, opportunities to work closely with founders, and contribute significantly to a fast-growing startup. The company offers a dynamic and collaborative work environment that values ownership, learning, and growth. If you are seeking a role at a purpose-driven, high-growth startup, email your resume to teamup@truein.com. Truein is an equal opportunity employer that celebrates diversity and is dedicated to fostering an inclusive environment for all employees.,

HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL VOICE & NON VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 401 4th Floor Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9997196123 / 9147047909 /8882138273 Job Location - Gurgaon Interview Location:- Noida Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements .

HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL VOICE & NON VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 401 4th Floor Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9997196123 / 9147047909 /8882138273 Job Location - Gurgaon Interview Location:- Noida Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements .

Mega Walk in Drive is Going From Monday to Friday Hiring for Leading International Chat Voice & Blended Process Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047910, 9147047911 (10AM- 7PM ) Eligibility: Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory. Mindset Required Good written & Verbal communication Interested to work in BPO Voice Process Basic computer knowledge 5 working days Flexible to work in Night shifts Ready to work from Office Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances Promotion with IJP Health Insurance/ PF/ ESI/ Incentive Call & WhatsApp No: 9147047910, 9147047911 (10AM- 7PM )

As a Linux Support Specialist based in Hyderabad, you will be responsible for providing ongoing support for various flavors of Linux in a production environment for different types of applications and use cases. Your duties will include configuring and managing various Linux services such as Web, DNS, and Email. You should possess the ability to quickly learn new technologies through Internet research and administrative guides. Additionally, you will be involved in assisting in the design and development of open-source products and solutions. Building and maintaining strong working relationships with key interconnect partners and customers will be a crucial aspect of your role. You will also be required to provide 24/7 support, which may involve traveling to customer locations when necessary. However, ad-hoc calls are minimal, with typically at most one call per month. Most calls are planned downtime or maintenance calls. A strong working knowledge in Red Hat or CentOS flavors is preferred for this position. The ideal candidate should be ready to join immediately and hold a degree, with a science background being an added advantage. It is mandatory for the candidate to be RedHat Certified to be considered for this role.,

Mega Walk in Drive is Going From Monday to Friday Hiring for Leading International Chat Voice & Blended Process Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047910, 9147047911 (10AM- 7PM ) Eligibility: Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory. Mindset Required Good written & Verbal communication Interested to work in BPO Voice Process Basic computer knowledge 5 working days Flexible to work in Night shifts Ready to work from Office Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances Promotion with IJP Health Insurance/ PF/ ESI/ Incentive Call & WhatsApp No: 9147047910, 9147047911 (10AM- 7PM )

Genpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future. With over 125,000 employees in more than 30 countries, we are fueled by curiosity, entrepreneurial agility, and the ambition to create enduring value for our clients. Our purpose, the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises, including the Fortune Global 500, leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Associate - Order Management. In this role, you will be tasked with demonstrating innovation and intuition in identifying areas of Order Management. Your responsibilities will include: - Experience in sales or customer support via Email & chat - Strong communication skills with a command over the English language - Proficiency in MS Office tools, especially MS Excel - Willingness to work in shifts and adapt to business needs - Readiness to work from the office - Prior experience working with MNCs & Global clients - Ability to respond to customer queries through email and calls - Capacity for critical thinking and analysis - Strong work ethic, capable of working independently and within a team-oriented environment - Comfortable with 24*7 shift timings, including weekends - Quick learner and adaptable to rapid changes Qualifications we are looking for: Minimum Qualifications - Any graduate degree or equivalent with a strong academic record Preferred Qualifications - Capacity for critical thinking and analysis - Strong work ethic, ability to work independently and within a team-oriented environment - Comfortable with 24*7 shift timings, including weekends - Quick learner and adaptable to rapid changes If you are ready to take on this exciting opportunity, apply now to join us as an Associate based in India-Bangalore. This is a full-time position requiring a Bachelor's or equivalent degree. Don't miss the chance to master your skills in Operations and be part of a dynamic global team.,

The Sales Manager for Air Compressors at Saileen Technocrats Pvt. Ltd. in Pune is a full-time on-site role where you will be responsible for developing and executing sales strategies, meeting sales targets, cultivating client relationships, and providing customer support. Your duties will also include conducting market research, identifying new business opportunities, and preparing sales reports. To excel in this role, you should possess skills in sales strategy development, client relationship management, and customer support. Experience in market research, identifying new business opportunities, and proficiency in preparing and analyzing sales reports are essential. Strong communication and interpersonal skills are required, along with the ability to work independently and as part of a team. Having experience in the industrial equipment sector, specifically air compressors, will be advantageous. A Bachelor's degree in Mechanical Engineering is preferred for this position.,

As a Customer Advocate at Advocate individual, you will be responsible for ensuring customer satisfaction and providing exceptional customer support at our location in Nagaur, India. Your primary focus will be on delivering outstanding customer service and enhancing the overall customer experience on-site. To excel in this role, you must possess strong Customer Satisfaction and Customer Experience skills, along with the ability to effectively communicate with customers. Your experience in the consumer services industry will be a valuable asset as you handle challenging customer situations with empathy and professionalism. Having excellent problem-solving skills, attention to detail, and organizational abilities will be crucial in meeting and exceeding customer expectations. If you are passionate about delivering top-notch customer service and making a positive impact on the customer experience, we invite you to join our team as a Customer Advocate at Advocate individual.,

Hi, This is Vaishnavi from Harjai Computers Pvt. Ltd. Experience required Freshers- 3+ years Work location Bangalore - Koramangala Jaipur - Vaishali Nagar Pune - Shivaji Nagar Notice Period : Only Immediate - Who can join from Thursday or Monday Interested please (Vaishnavi) email at vaishnavi.karbele@harjai.com & send below details Current CTC Expected CTC Notice Period Location Preferences PLEASE FORWARD THIS MAIL TO YOUR FRIENDS!!!!

About the job: Key Responsibilities: 1. Manage and maintain the customer database of MagicSlides and CRM for accuracy, segmentation, and engagement 2. Make cold calls, onboarding calls, and follow-ups with new and existing users 3. Handle queries across email, chat, website, and phone professionally and promptly 4. Ensure customer retention through regular check-ins, education, and value-driven follow-ups 5. Track support metrics: response time, query resolution, follow-up rate 6. Identify upsell/cross-sell opportunities based on user behavior 7. Communicate bugs, feedback, and user insights to product/tech teams 8. Keep internal records and CRM up to date, no loose ends Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 4,00,000 - 6,00,000 /year Experience: 1 year(s) Deadline: 2025-08-28 23:59:59 Other perks: Informal dress code Skills required: Client Relationship, Effective Communication, Customer Support and Customer Acquisition Other Requirements: 1. Experience in customer support, CRM operations, inside sales, or tele-support, and especially in a product-based company 2. Excellent English communication skills (verbal and written) 3. Confident on calls, structured in follow-ups, and proactive in communication 4. Familiar with tools like HubSpot, Freshdesk, Notion, Google Sheets, etc. 5. Organized, process-driven, and detail-oriented About Company: We develop SaaS software, and you can explore our apps on indianappguy.com. With a global customer base comprising thousands of users, our software is trusted and utilized by individuals and top companies worldwide.

As a Customer Care Executive in our fast-paced BPO team, you will play a crucial role in providing exceptional online customer support through chat. Your responsibilities will include addressing inquiries, resolving issues efficiently, and ensuring meticulous recording of all customer interactions and information through accurate data entry tasks. It is essential to maintain a high level of professionalism and empathy while interacting with customers to deliver a seamless experience. We are seeking individuals with excellent communication skills, both written and verbal, along with fluency in English. Strong chatting skills are required to convey information clearly and concisely. A Bachelor's Graduate degree is preferred for this role. You should be comfortable working in rotational shifts, including morning, day, evening, and overnight shifts. If you are ready to join a dynamic team and provide outstanding customer service, we encourage you to apply for this full-time position. The job requires a Higher Secondary (12th Pass) education qualification and at least 1 year of total work experience is preferred. Fluency in English is a mandatory requirement, and availability for day, night, and overnight shifts is necessary. Join us in person at our work location and be a part of our enthusiastic team dedicated to delivering exceptional customer care services. Apply today and embark on a rewarding career journey with us.,

Roles and Responsibilities Customer Support Executive / BPO / Call Center / Fresher / CCE JOB (Domestic & International BPO) Profile -CCE 15k -35k Desired Candidate Profile Graduate & Undergraduate Fresher & BPO Exp. both WhatsApp number 9781021114 Call 9988350971 9988353971 7508062612 01725000971 Perks and Benefits Good Incentive and Cab Facility

" Non-Sales Role Dedicated Customer Support in a World-Class Work Environment" Position summary The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim. Roles and responsibilities: Understand the basic professional standards and established procedures, policies before taking action and making decisions. Processing claims and handling calls, as per the process guidelines. Adhering to the service level and understanding Quality & Auditing parameters. Assume responsibility for work and coordinating efforts. Meeting assigned productivity goals. Adhere to attendance and punctuality norms. Acquiring knowledge & skills of related areas of the process. Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct. Eligibility Criteria: Should be flexible to work in US Night Shifts and Rotational Shifts 10+2,10+3, Any Graduates, and Postgraduates are eligible to apply Max age Limit - 32 years Benefits: Two-way cab facility 5-day work week with 2 weekly offs Attractive incentives and performance-based rewards Night shift allowance Medical insurance& Life insurance 5-STAR rated infrastructure Best Way to Apply: We encourage walk-ins(Ground Floor, No.23 24, AMR Tech Park, Block 2A Bengaluru Urban , Bommanahalli, Karnataka, India) or you can directly call the recruiter: Recruiter Name: Keerthi Contact Number: 8217811148 Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise . Report any fraudulent activity to us immediately at salman.ahmed@sagility.com .

Job description Join Indias Largest BPO Recruitment Company! We are hiring for multiple top companies across various exciting roles: Positions Available: International Voice Process Domestic Voice Process International Semi Voice Process Social Media Escalation For More Details Please Call HR Kaunain Firdose On 7975182692 Job Locations & Processes: 1. Manyata Tech Park : International Voice Process, International Tech Support & International Semi Voice Process - 6 LPA 2. Whitefield: International Voice Process, International Tech Support & International Semi Voice Process - 6 LPA 3.Maratha Halli: International Voice Process & Social Media Processn - 5 LPA 4.Electronic City: International Voice Process & International Non-Voice Process - 5 lPA 5.Bellandur: International Voice Process - 4 LPA 6. Bhartiya City: International Voice Process - 4 LPA Candidate Requirements: Freshers and candidates with at least 6 months of experience in International Voice Process, International Sales, or Client Servicing are welcome. Must be flexible to work in rotational shifts. Excellent communication skills are a must. For More Details Please Call HR Kaunain Firdose On 7975182692 Role: Voice / Blended - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required

You will be joining Mystery Rooms, an interactive entertainment company based in Gurgaon, India. Your role as a Customer Representative will involve ensuring customer satisfaction, providing support, effective communication, delivering exceptional customer service, and enhancing the overall customer experience. To excel in this position, you should possess strong customer satisfaction, support, and service skills. Effective communication and customer experience abilities are essential, along with solid problem-solving and decision-making skills. You must be capable of working well both in a team and independently, demonstrating excellent interpersonal skills and patience. While prior experience in customer service or a related field is advantageous, it is not mandatory. A high school diploma or equivalent qualification is required, with additional relevant certifications being viewed as a bonus. If you are passionate about delivering top-notch customer service and thrive in a dynamic and engaging environment, we encourage you to apply for this full-time on-site role at Mystery Rooms India in Gurgaon.,