21066 Customer Support Jobs - Page 25

Resolve customer queries over calls/ chat Must be patience on call & calm mindset Maintain a good relationship with the customers Responding to customer queries in timely manner pitch our product or services Call/ WhatsApp HR Preeti 8532072160 Required Candidate profile Excellent command over English communication plus point experinced in sales or insurance Immediate joiners only Freshers/Grad/UG can also apply Regional telesales for (Tamil, Malayalam, Kannad)

Walkin Interview Voice/Non voice/Semi Voice UG freshers also can apply Immediate joiners only 5 days work 2 week off Cab available US rotational shift & Off Immediate joining Call :HR Prathiksha @ 9901192053 (call or whatsapp)

Greetings from The Job Factory ! Hiring for International voice 5 days working rotational shift Any UG/Graduate can apply Immediate joining salary for fresher upto 4LPA Excellent communication is required Call : HR Kowsalya @ 9880947912

Role Overview: Are you a data expert who sees beyond the numbers to the story they tell? Do you thrive on transforming complex data into strategic insights that drive business decisions? We are looking for an Analytics & Operations Strategy Lead to join our team and become a pivotal voice in shaping our companys direction. You will be instrumental in driving our data-driven decision-making and operational excellence. You'll be responsible for unifying our analytics and operations efforts, fostering cross-functional collaboration, and developing scalable solutions that impact the entire organization. What You'll Do Tell Stories with Data: Transform complex data into clear, compelling narratives that inform business strategy and drive action. Develop and present insightful reports, dashboards, and presentations to leadership and various teams. Automate and Scale Analytics & Operations: Design, build, and maintain robust and scalable analytics solutions. You will champion the automation of processes, implement scalable solutions, and empower stakeholders with self-service access to critical data. Drive Strategic Alignment: Act as a critical thought partner to cross-functional teams, including Product, Marketing, Sales, and Engineering. You will use your analytical expertise to understand their challenges, identify opportunities, and build consensus on strategic initiatives. Mentor and Lead Junior Team Members: Provide guidance, mentorship, and support to junior analysts and operations specialists. Foster a culture of continuous learning, professional development, and high performance within the team. Build Trust in Our Data: Take ownership of our data quality and integrity. You will be a key player in developing and implementing data governance best practices, ensuring our datasets are accurate, reliable, and trusted as the single source of truth. Deep Dive Analysis: Conduct sophisticated exploratory analysis to identify key business trends, challenges, and opportunities. Your work will form the foundation of our strategic planning and decision-making processes. Qualifications 8 to 12 years of experience in data analytics, business intelligence, and operations roles, with a proven track record of driving impact. Bachelor's degree in a quantitative field (e.g., Business Analytics, Computer Science, Statistics, Economics, Engineering) or equivalent practical experience. Master's degree preferred. Strong proficiency in data visualization tools (e.g., Tableau, Power BI, Looker) and advanced Excel. Proven experience in process automation and building scalable solutions. Excellent communication, presentation, and interpersonal skills with the ability to influence and collaborate effectively across all levels of the organization. Demonstrated leadership abilities, including mentoring and developing team members. Strong strategic thinking and problem-solving skills, with the ability to prioritize and manage multiple initiatives simultaneously. Preferred Qualifications Familiarity with project management methodologies (e.g., Agile, Scrum). Familiarity with advanced statistical techniques and their business applications. Experience in Cybersecurity and/or SaaS.

Hiring for Voice Bpo UG freshers and experience can apply International Voice process Immediate joiners only 5 days work 2 week off Cab available sal upto - 5.5 lpa +variables For More Details Call :HR Kowsalya @9880947912 (Call or whatsapp )

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More Details Call : HR Kowsalya @ 9880947912 (Call or whatsapp ) Email id : kowsalya@thejobfactory.co.in Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queries and concerns Desired Candidate Profile - Experience in International Voice Process: Mandatory requirement or Fresher - Customer Service Background: Only candidates with customer service experience will be considered - Technical Background: Not necessary, but international voice or technical background is preferred If you're interested in this role, you can reach out to the mentioned number on WhatsApp for further clarification. For More Details Call : HR Kowsalya @ 9880947912 (Call or whatsapp ) Email id : kowsalya@thejobfactory.co.in

Greetings From The Job Factory Golden opportunities for freshers and experienced candidates Fresher's salary up to 21,000 take-home Experienced candidates can earn between 23,000 to 35,000 take-home Immediate joiners preferred 5 days of working with 2 days off Flexible shifts for a perfect work-life balance For More Details Call : HR Kowsalya @ 9880947912 (Call or whatsapp ) Email id : kowsalya@thejobfactory.co.in Job Description: Handle queries for UK/US clients, providing appropriate assistance Demonstrate patience when dealing with challenging cases Exhibit excellent communication and problem-solving skills Respond to customer queries promptly and accurately Resolve customer issues efficiently, effectively, and empathetically Follow up with customers for additional information Provide accurate, valid, and complete information using the right tools Flexibility with shifts (WORK FROM HOME JOB IS ALSO AVAILABLE ) Eligibility: Graduates or undergraduates with good English fluency Flexibility with rotational shifts Rotational Off cab provided Unlimited Incentives and shift allowances For More Details Call : HR Kowsalya @ 9880947912 (Call or whatsapp ) Email id : kowsalya@thejobfactory.co.in

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in

As a Product Specialist Trainee at Datazoic, you will be the bridge between our clients' needs and our product offerings In this role, you will work closely with internal teams to ensure optimal product delivery and customer satisfaction This position offers a unique opportunity to gain hands-on experience and develop expertise in product management Key Responsibilities Product Knowledge: Immerse yourself in our business domain and products Develop a deep understanding of how our solutions address customer challenges and stay updated on product features and benefits Customer Support: Serve as a key resource for customers and internal teams by handling product-related inquiries, troubleshooting issues, and collecting valuable feedback Act as an escalation point beyond the service desk team Product Development: Collaborate with the Product Management team to refine and enhance products Assist in drafting product specifications, coordinating testing phases, and evaluating product performance Documentation: Contribute to the creation and maintenance of comprehensive product documentation, including user guides, technical specifications, and training materials Cross-functional Collaboration: Work effectively with departments such as Quality Assurance, Product Development, Customer Success, and the Service Desk team to ensure seamless product launches and alignment across functions Qualifications Education: MBA with a specialized in Business Analysis or Finance preferred Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Basic knowledge of product management principles is advantageous Communication: Exceptional written and verbal communication skills, with the ability to articulate complex information clearly and effectively Work Environment: Willingness to work from the office and collaborate closely with team members on-site

*Hiring for Voice Process* *process: voice process Qualification : Graduation Experience : 1 Year's experience into Customer support voice . Good knowledge in to resolve the concerns of the customers through voice or chat Strong communication and interpersonal skills * Package :- Max upto 3 LPA shift : Rotational Shift 5 days working 2 Rotational offs *Benefits:* No cab only immediate joiner * Location : Ranigunj* *Interview (Walk-in ) : Hr ,Assessment, Ops round.* IF Anyone Interested can Drop ,resume to my Whatsaap : 8125336049 Teena Recruiter

URGENT HIRING: Axis Bank Customer Service / Cross Sales Process Location: Dombivli, Maharashtra Roles & Responsibilities: Handle inbound and outbound calls related to Axis Bank customers Resolve queries related to banking products, services, and transactions Pitch banking services and cross-sell financial products (only in cross-sales process) Maintain call quality and ensure customer satisfaction Record and update customer information accurately in the system Eligibility Criteria: Minimum Qualification: HSC (12th Pass) Graduates can apply (if not pursuing further studies) Freshers are welcome No experience required Age Limit: 18 -30 years Salary Up To :- 16,000/- (in-hand) + Unllimited Incentives Shift Timings: Rotational shifts between 8:00 AM 8:00 PM (9-hour working shift) Weekly Off: 1 rotational week off Skills Required: Good communication skills in Hindi and/or Marathi Basic understanding of English preferred Problem-solving attitude with a customer-first approach Ability to work under pressure and in a target-driven environment (for cross-sales) Interested? Apply Now! Call or WhatsApp your resume to: HR Pratiksha :- 8698488197 Or Email at : pratiksha.shirtode@credicus.co Walk-in Interviews also available! Ask for the venue and timing.

Position:- Marathi Hindi Bpo telecaller Voice Process Department:- Customer care, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary :- 10,700 + 1500 (bonus 3 month ) = 12,200 + Unlimited incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How To Apply..? Contact Information HR Name: Gaurav WhatsApp / Call: +91 77964 27055 Send your CV via WhatsApp or Call directly to schedule your interview.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: 4000 Travel Allowance 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support for a Blended Process Key Highlights: 1: Graduate/UG with min 1 year experience in Customer Support/BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

We are actively hiring for Customer Service Representative role to our MNC Client Looking for Experience- 1 to 5years - international voice process experience is mandatory Freshers - Graduation is mandatory or UG with min 6m exp in International voice process Location : Bangalore,Mumbai Shifts : US Shifts - Night shifts Should be flexible to work in Night shifts (US Shift) and should be flexible to work for 6 days a week Return to office (work from office mandatory) therefore Bangalore/ Mumbai/ Pune based candidates ONLY. Exposure to US contact center preferable Rotational work week can be Mon-Fri or Tue-Sat or Wed-Sun Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimise customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skill Experience Profile Prior international BPO work experience preferred • Freshers acceptable Interested candidates can apply or share resume to sanovar_f@trigent.com or For more details Whatsapp - 7975371746 Can Refer Your Friends

1) Basic Knowledge of Electronic repairing, Instrument Handling. 2) Provide prompt and accurate feedback to customers. 3) Good communication skill, Troubleshooting knowledge, Mail communication and Service Documentation. 4) Job includes traveling. Required Candidate profile 1) 1-3 year experience in handling customer support department activities. 2) Good knowledge of testing of electronic & electro-mechanical instruments. 3) Ready to travel all over India. Perks and benefits On Roll - PF, ESIC, Bonus, Gratuity.

Process:- Bajaj Finserv (loan sales executive - Outbound calling ) -Marathi /Hindi & Basic English Communication. -Handling Inbound And Outbound calls -Freshers/Experienced both can apply. -Salary :- 12,200 + Unlimited Incentives Required Candidate profile Qualification: HSC And Above Location:- Viman Nagar Interview Scheduling Send your CV via WhatsApp to: HR Gaurav – +91 77964 27055 Perks and benefits Good salary with unlimited incentive

- Process:- TVS Process -Telesales - Shift:-9:30 to 6:30 - Average communication required Marathi And Hindi - HSC Freshers are welcomed - Male and Female both can apply - Fresher Salary:- up to 14 k In hand - Exp Salary:- 16k In hand + Incentive Required Candidate profile -Qualification: Min HSC -Freshers/Experienced both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact :- HR Aditya: 8308125422 Perks and benefits competitive salary with unlimited Incentives

Immediate joiners required for Gurgaon and Noida Based BPO's for Customer Support: Manya: 6386120495 Shubhi: 7355263026 In case not able to connect WhatsApp your resume @ 6386120495 Direct Interview with Company HR's *No Placement Charges* Required Candidate profile 1:Any Grad/Ug 2:Fresher/Experienced (Must have relevant Documents) 3:24x7 Shifts//Cabs in odd hours 4:Immediate Joiners Preferred 5:Salary CTC 2-5 LPA (16-35K In-hand) 6:Excellent Communication Skills Perks and benefits PF ESIC PLI's TA Appraisals Medical Insurance Cabs

Role: International Non-voice & Voice Process ( Only candidates in Hyd ) Client: MNC Location: Across Hyd. Qualification: Ug or Above Salary: 3 to 4 Lakhs Days: 5 Days Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical

Were Hiring: International Voice Process (Customer Support) Client: Equifax-GCC (US Process) Location: Gurgaon | Work from Office Looking for excellent English speakers to join our voice support team! Eligibility: Graduates Freshers welcome (Up to 24K in-hand) Undergraduates Min 6 months experience (Up to 28K in-hand) Must have excellent communication skills Immediate joiners preferred Perks: Both-side cabs 5-day work week | Rotational shifts & offs Office-based role with growth opportunities

As a Business Development Manager for the Digital Marketing Division, you will play a crucial role in expanding our clientele and driving sustainable financial growth. Your primary responsibility will be to develop and implement an effective sales strategy to boost sales and establish strong client relationships. Your key responsibilities will include developing a growth strategy that focuses on financial gain and customer satisfaction, conducting research to identify new markets and customer needs, arranging business meetings with potential clients, promoting company products/services, preparing sales contracts, maintaining sales records, providing feedback and after-sales support, cultivating long-term customer relationships, and mentoring entry-level staff to enhance their sales skills. To excel in this role, you should have proven experience as a business development manager in Digital Marketing or a related field, a strong sales track record, proficiency in MS Office and CRM software, proficiency in English, Malayalam, and Hindi languages, market knowledge, excellent communication and negotiation skills, the ability to build rapport, effective time management and planning skills, and a degree in business administration, sales, or a relevant field. To be successful in this position, you should bring a minimum of 2-3 years of experience in sales or business development, strong negotiation skills, exceptional people skills, a talent for connecting with individuals and assisting them effectively, a positive mindset that motivates everyone you engage with, the ability to handle rejection gracefully, and excellent writing, speaking, and presentation abilities.,